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Shanghai Ruijin

Rated 4.2 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 环境好,服务热情 酒店环境优雅,地理位置优越。客房整洁,卫生状况良好。服务热情,及时,周到。早餐丰富,不过晚上的自助餐品种口味有少。 21 August 2014
Rated 5.0 out of 5.0 环境很好 环境、服务、客房都很好,无不满意 只有早上有点小小的失误之外, 唯一不满意的大概就是隔音有点点吵, 半夜走廊别的房间进出,听的很清晰。 19 August 2014
Rated 5.0 out of 5.0 by 人员服务到位,房间总体舒适 地理位置很好,环境很优雅,食物很新鲜,客房内的卫生让人满意,酒店内的氛围很舒适,让人有宾至如归的感觉,整体服务很到位。 19 August 2014
Rated 4.0 out of 5.0 地理位置不错,服务也不错。。。 这次入住新楼,给了套房,但可能阴雨天气,进来房间一股霉味,床头还有霉斑。其他就都还好了,还会住的,就是细节有待改进。 14 August 2014
Rated 5.0 out of 5.0 地址位置好 环境佳 酒店所处的位置很好,周边环境也不错,适合休闲度假,房间设置也齐全舒适。工作人员的工作也比较细致,但是有些细节尚需完善,尤其是对皇家大使礼遇的细小部分。总体来说还是个很不错的酒店,推荐大家入住。 13 August 2014
Rated 5.0 out of 5.0 by 景观 升级为行政客房,面对着喷水池,觉得喷水池的水不清澈,view的分数马上降低,另外觉得污水处理没有处理好。 11 August 2014
Rated 5.0 out of 5.0 by superb I cannot think of a better hotel that I have stayed in. 10 August 2014
Rated 5.0 out of 5.0 环境好,服务好。 地理位置优越,交通方便,闹中取静;酒店环境一流,有别于普通的商务楼宇,有历史感,可以放松心情;客房设施比较新,房间和卫生间宽敞;前台接待人员的服务细致周到,礼貌。 01 August 2014
Rated 5.0 out of 5.0 by 住宿体验好 在这里住宿四天,住宿体验非常好。酒店设施比较新,环境美,客房舒适,工作人员友善。非常喜欢客房内的自动咖啡机。有机会下次还来! 31 July 2014
Rated 2.0 out of 5.0 by 积分问题承诺的没有做到 积分问题承诺的没有做到,电话告知了,还是没有处理好,这不是一个五星级酒店所表现出来的星级服务。对于常年商务出差,总体对洲际酒店印象不错,但这次的事情处理的可以说非常不好。 31 July 2014
Rated 1.0 out of 5.0 by 低于预期的体验 已在该酒店入住多次,对于酒店地点和环境一向满意,于是这次周末带家人入住,没想到成为体验最差的一回。 1. 入住前台没有会员问候,没有房间升级,没有欢迎饮料,提供主楼标房一间。当被问及为何会员待遇都没了时,前台恍然大悟,给了两张欢迎饮料券,并说贵宾楼没有双床,因而无法提供升级。 2. 很诧异在这种情况下为什么没有多升一级,而是不升级。要求升级到贵宾楼并加床,被告知需要额外付费。于是再次声明订的是周末六折价应提供免费加床。前台再三核实,然后提供了房间升级到贵宾楼,并保证很快会加床。 3. 到达贵宾楼后,发现房间偏于一隅,完全没有Wifi信号,并且没有欢迎水果,整晚没有提供加床 4. 次日complain后,换到旁边一间,超级tiny的小房间, Wifi信号时有时无,几乎无法加床。 总之两天经验极不愉快。本是再家人去休闲度假,弄了一堆不开心。 29 July 2014
Rated 3.0 out of 5.0 by mechanical staff & slow service The staff here is a bit impersonal and doesn't anticipate guests needs well. Often the concierge team is missing and the front desk team is nonchalant about their work. The service in the rooms is average because one needs to beg for turn down service and the pillow selection is not available. Housekeeping's response is really slow leaving one to wonder if they care at all sometimes. Great property and IC has remodeled it well; the staff here has a lot of work to do before they are top-notch and able to match the competitors. 28 July 2014
Rated 5.0 out of 5.0 by Great stay Fantastic experience at the hotel and the city. A memorable hotel that we recommend to others. 27 July 2014
Rated 4.0 out of 5.0 by Nice Building Architecture Nice French Colonel Building Architecture, quiet and serene area. However could be quite dark at night due to limited lightings from building to building. Overall a nice experience at the hotel. 24 July 2014
Rated 5.0 out of 5.0 by 环境优美,物有所值 该酒店环境极佳,地理位置优良,服务员从前应接到餐厅服务一流,餐厅环境,饮食水准高,特别是服务员,微笑服务,准确到位,服务一流,物有所值. 24 July 2014
Rated 5.0 out of 5.0 by Great service I always feel special. Jessie greeted me when I walked out of th taxi. She delivered more water bottles to my room. She always checked if everything was fine. She booked the conference room for me. I appreciate her excellent services. 18 July 2014
Rated 5.0 out of 5.0 by Great Hotel and grounds. Great Hotel to stay while in Shanghai area. Great for business meeting. I will always stay here vs any other hotel in Shanghai area. General Manager and Chef are fantastic. 18 July 2014
Rated 4.0 out of 5.0 by Beautiful property, interesting history, just a few glitches A very unique hotel experience in Shanghai, with truly lovely grounds and hotel buildings. It was wonderful to stay somewhere with such character and history, and not just another anonymous modern hotel. The Reception desk staff at the Club building where we stayed were very helpful. Just three things I would consider as room for improvement: When we arrived, room service trays from the room next door to us had been left outside the door. That would have been ok except that they were still there two days later, along with our own room service trays from our first night at Shanghai Ruijin. I cannot understand why the maids or other staff did not see fit to remove the trays immediately. Looking at half eaten food on a tray when entering or leaving one's room for two days is not up to a 5-star professional standard. The breakfast options in the Club buildings where we stayed were limited, and the coffee and eggs order took a long time to arrive. On morning 2 of our visit, we ate breakfast at La Rue and it was very good. The lunch time meal variety at La Rue Restaurant is good quality but very limited. 18 July 2014
Rated 4.0 out of 5.0 by 停车不方便 地下停车库指示标识不清晰,下车后很难找到自己要去的地方,希望能在地下停车场增加一些指向性的标识。其他员工服务较好,热情,微笑服务! 17 July 2014
Rated 5.0 out of 5.0 by 整体环境很好 历史性酒店的环境相当特别和美好,内部也很华美,就是员工的服务质量再能有一点点进步,那将会是上海首屈一指的酒店。 17 July 2014
Rated 5.0 out of 5.0 by A Secluded, Classic, Garden Oasis in the City I have previously stayed at the Intercontinental Puxi and really enjoyed that hotel, and would have returned there, but the pictures of this garden atmosphere really intrigued me and got me to check it out. I was not disappointed, this is a fantastic hotel in the heart of the French Concession but if feels miles and decades away. I believe this hotel opened in the past year or two, but it has been designed to feel like a jazz era historic hotel, all the way down to the staff uniforms. Even with the historic design it still has all of the modern conveniences and very updated and well maintained. The internet is slow, standard for China. Once small complaint, there is a nice television connection panel, but no HDMI and the VGA connection does not have an audio jack to accompany. I ordered room service, which was hit or miss, service a bit more of a miss. The pizza was good. I also ate in the club lounge, which could honestly have provided all of my meals. The club breakfast was very good and extensive, look out for the menu on the table to order your complimentary mains. The service was very good, arranging taxis, attentive when needed, but not excessive and hovering. Overall I would recommend this hotel. It is different than other InterContinentals in the city, this feels secluded, classic, not like a city hotel, but in a central location. 14 July 2014
Rated 5.0 out of 5.0 by 非常好的住店体验 酒店很干净,软硬件都很不错,而且属于闹中取静的酒店。早餐种类虽然不多,但比较精致,尤其是面包烤的很好吃。 12 July 2014
Rated 3.0 out of 5.0 没刚开的时候好了。。。 下午茶和早餐没有刚开的时候丰富。作为皇家大使,下午茶免费,要三个人来确认,在下午茶的时候坐了起码一个小时,回头去了下厕所再进来,又被问房间号。退房时,有私教来前台借东西,前台竟然为了很奇怪的事情和私教争起来,当着我的面,我只能笑笑尽快走开。。。才转到洲际没多久,服务就有点落后了。。。 11 July 2014
Rated 2.0 out of 5.0 服务不行 作为老牌的上海酒店,服务一点配不上五星的标准,设施也很老旧,唯一的优势可能就是地理位置了,希望酒店能在服务上多下功夫,另外早餐也是一塌糊涂,选择太少 10 July 2014
Rated 5.0 out of 5.0 by A Lovely Hotel I stayed for two nights on 5th July. Everything was really good and just loved the place. I was upgraded to a Club room which was a pleasant surprise. Looking forward to the next 3 weekends as I am booked in here again. Thank you to all... 09 July 2014
Rated 5.0 out of 5.0 by 优雅舒适的环境 地处上海的中心地带,毗邻复兴公园,拥有精致的绿地,以及典雅的建筑物。 酒店设施一流,服务热情周到。 下次还住。 07 July 2014
Rated 4.0 out of 5.0 by great place great place well located in an peaceful oasis in Shanghai 05 July 2014
Rated 5.0 out of 5.0 by Wonderful Experience I cannot overstate my pleasure with this hotel. I spent 2 weeks in the Club Room Building this stay. Beautiful grounds, building and rooms. Incredibly well trained staff. Brad Rice is the manager and brings a level of service to the property that makes it stand tall above other hotels. I travel China off and on for 3 months each year. I have stayed at some wonderful properties during those travels and the Ruijin is without an equal. Great location in downtown Shanghai nestled in a 15 acre walled garden, countless fountains, huge trees and a room that is an oasis. Thank you Brad, Jessie and entire staff. I will only stay at the Ruijin in the future when I am in Shanghai. 03 July 2014
Rated 5.0 out of 5.0 by Very nice hotel Friendly and serviceminded staff. Nice location, nice rooms, and comfortable beds. I have only good things to say about my stay, and I will choose Intercontinental Rujin next time I'm in Shanghai. 02 July 2014
Rated 5.0 out of 5.0 by Excellent except for a couple of hiccups. I loved the style and feel of the hotel with the grounds and the villas. I also enjoyed the location and the style and feel of the room. While excellent in general, there were a couple of things that were forgiven, but not everyone would be the same. These were 1) hair in the bathroom and 2) no understanding of the teas that were being served in the lounge. 26 June 2014
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Shanghai Ruijin
  • No. 118 Ruijin Er Road
  • Shanghai , 200020
  • China, People's Republic Of
  • Front Desk +86-21-64725222

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Chinese

Pet Policy

No Pet Allowed.
  • Local Time

    7:03 PM
    • CHECK-IN

      2:00 PM

      12:00 PM


    • Chinese Yuan ¥ (CNY)


    • Parking