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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 356 reviewers.
Rated 5.0 out of 5.0 by 入住体验不错 进入酒店后在前台服务人员的介绍下办理了大使会员,会员房间升等和延迟退房服务很吸引我,能够显著提升入住体验。希望能有更多官网活动 April 28, 2015
Rated 5.0 out of 5.0 by great service The staff are very helpful and responsive; all requests were met promptly with a smile. This is a very good hotel, but there again one would expect nothing less from the Intercontinental brand and the price paid. The only negative is the location. April 26, 2015
Rated 2.0 out of 5.0 by impatient and unprefoessional front desk staff some front desk staff were not knowledgeable enough to handle different situations. When there was some problem, the staff did not offer help to solve the problem but set unnecessary obstacles to make customers feel inconvenient and unpleasant. One of the front desk staff was even taking personal phone calls when processing check-ins and appeared to be indifferent. Also, no greetings/guidance received at the end of check-in. Other staff are great, e.g. room service, dining, etc. So I guess I just checked-in at the wrong time and chose the wrong front desk staff :( April 25, 2015
Rated 5.0 out of 5.0 by Great hotel, just a few small things that bothered me... The bathroom lights were not bright enough. Every morning for breakfast I would ask for a banana and it would take at least 10 minutes to get 1. That was daily! You think by the 1st few days of me asking for a banana they would leave them left out for people. When i asked the concierge about places to see, things to do, places to eat/bars...there wasnt a whole lot of info given. I found more cool places to eat and bars talking to people on the streets. The gym was very nice and most of the food at breakfast was really good. April 20, 2015
Rated 5.0 out of 5.0 by Great hotel The location is very central to where I needed to go. The staff at the hotel are friendly and was very knowledgeable. April 20, 2015
Rated 5.0 out of 5.0 by Cost of drinks The only part of my stay in this hotel which jarred was the compulsory 15 per cent on every transaction - otherwise a splendid place to stay in a first class position April 18, 2015
Rated 1.0 out of 5.0 by No A/C The A/C unit only blew warm air. I asked about this twice and both times was told that the engineers said everything was ok. But the room never got cooler than 25... way too hot! This has happened before, so I will NOT be staying here anymore... April 18, 2015
Rated 5.0 out of 5.0 酒店服务一流 酒店的硬件条件设施很好,住得很舒适,同时,酒店的服务人员非常热情,无论是前台的值班经理HANAYO和LINDA,还是行政楼的CINDY,及其团队,都很贴心,感觉很温馨。 April 17, 2015
  • 2015-05-02T11:06:46.466-05:00
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InterContinental Shanghai Puxi

  • 500 Heng Feng Road
  • Shanghai , 200070
  • China, People's Republic Of
  • Front Desk +86-21-52539999

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Chinese

Pet Policy

No pets allowed
  • Local Time

    10:09 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 2 Room(s) with Accessibility Standards
    • Parking