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Shenzhen

Rated 4.7 out of 5 by 356 reviewers.
Rated 5.0 out of 5.0 by Comfort bed, spacious bath room, nice pool and garden. Knowledgable and friendly staff. Great service and beautiful environment. 19 July 2014
Rated 1.0 out of 5.0 by 洗浴用品质量不错,客服空间划分和功能安排尚合理。 卫生间的垃圾处理不够彻底,甚至有前房客留下的卫生间垃圾;餐厅服务相当迟钝;客房沙发居然有明显的一块污渍。 19 July 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流 酒店的网络体验还可以有进一步提高的空间。总体来说,值班经理王越的专业技能让人印象深刻,餐厅的多元化选择也令人难忘。希望有机会还能回到贵酒店入住。 18 July 2014
Rated 5.0 out of 5.0 by 非常优秀的一次体验 小伙伴们一直有对这家酒店的好评。一直希望去体验一下,经过这次体验,下次去深圳无疑还是要住这家。 酒廊经理龙瑶,这次的服务大使覃璇都是用心在服务,早上check in后就去玩水了,下午茶时间在酒廊覃璇主动提出隔了几个房间在装修可能会影响到我们这,给我们重新换个套房。这种无微不至的关怀真心被感动,以致后来的小小瑕疵根本就可以无视。 酒店的人造沙滩,人造嬉水区带小孩可以玩上一天了,给这次的旅行增添了难忘的经历。 17 July 2014
Rated 4.0 out of 5.0 by Again nice experience Second time stayed this hotel all Fine again only internet connection was not ok when my stays last day, but staff did not understand what i mean exactly and can not amend it . 17 July 2014
Rated 5.0 out of 5.0 by 服务一流 深圳华侨城洲际酒店是我出差都深圳的首选酒店,服务人员非常热情和礼貌。特别是有Nancy的帮忙,每次都能够轻松预订房间,她也能够根据我的喜好,提前帮我预留好房间。在入住期间如果遇到任何问题和困难,无论她是否当班都会热心的帮我去解决。 16 July 2014
Rated 5.0 out of 5.0 by Excellent! I've been staying in this fantastic hotel over 6 years. Despite the change of the staff during these last years, the service provided is still maintained at the top level. Thanks for everything to all the staff I met during my last stay. I'm really looking forward to coming back soon. Cheers 16 July 2014
Rated 5.0 out of 5.0 by 周未渡假 环境安静、空气好、适合一周工作之后来放松,我经常在周未带家人在此休息,享受一个悠闲的早餐,全身心的放松,还可以去室外游泳,整体感觉非常好 15 July 2014
Rated 5.0 out of 5.0 by Good and warmly service from reception and staffs in restaurant, They can give warm and comfortable feeling, like in home. 15 July 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 服务,房间都好,尤其是帮助提行李的工作人员。就是问卷过长。估计下次不会再参与你们的问卷调查。 服务,房间都好,尤其是帮助提行李的工作人员。就是问卷过长。估计下次不会再参与你们的问卷调查。 14 July 2014
Rated 5.0 out of 5.0 by 服务一流 各項體驗都很好,唯一美中不足的是枕頭的選擇太少。要是雙床房的床能再大一點就更好了!各項體驗都很好,唯一美中不足的是枕頭的選擇太少。要是雙床房的床能再大一點就更好了! 14 July 2014
Rated 5.0 out of 5.0 by 一流的酒店 我几乎每周都会到深圳,第一选择是洲际酒店。酒店的设施、地理位置不错,更重要的是员工的服务态度都相当棒! 宾客关系部的员工均能热情地接待,并按照我的入住习惯提前安排好房间,恕我不再一一列举这些美女们的名字了 : -) . 房间整理很细致,如了解我泡茶习惯,每天都会多准备几支纯净水。 多谢! 11 July 2014
Rated 4.0 out of 5.0 by Good hotel but poor in room dining service High quality hotel with very comfortable rooms. Restaurant food is a high quality and staff are helpful. I would not advise thr use of in room dining service. Food quality was very poor and the service very unflexible. 10 July 2014
Rated 4.0 out of 5.0 by 房间宽敞、员工服装个性、出风口位置不妥。 房间非常宽敞,感觉舒服。 员工着斗牛士服装,让人耳目一新。 办公桌位置上方就是出风口,空调风一直吹在头上很不舒服。(本来没想写这条,系统要求最少50个字,就写出来啦。 10 July 2014
Rated 5.0 out of 5.0 舒适的度假旅程 上个周末,有幸重回深圳,作为优悦会白金会员的我当然还是首选华侨城洲际酒店,感受到一样真诚和热情周到的服务,特别是前台的余小姐,当我对原始安排的房型不太满意并咨询能否调换时,能不厌其烦的给予帮助,再次表示感谢!总评分爆表,舒适的环境,热情周到的服务,令我的行程添色不少!同时,也一定是我下次故地重游的首选。 08 July 2014
Rated 5.0 out of 5.0 by Best stay in shenzhen As i stay in many hotels world wide, i would rate The interconti shenzhen is to stay in shenzhen THE most customer friendliesd hotel i would book again. Especually the frontdesk team is very supportive and makes forengiers to visit shenzhen more easy. 08 July 2014
Rated 5.0 out of 5.0 by A brilliantly managed hotel with great facilities and service. The 'Service' side of this hotel is up to the very best standards and all the staff know what they are supposed to do...and that is down to great Professional Management. Re the structural side.... Some bedrooms and public areas are looking a little 'tired' and in need of an upgrade, but I understand that this is being addressed under a refurbishment programme.....I hope. I usually like to stay in the East wing but on this occasion I was accommodated in the less preferred West wing, 'because of the noise of the building works'. There is also noise from the amplified speakers in the leisure gardens next door to the property, which I find very intrusive, but I doubt if the hotel can do much about that? Generally although this very large building is beginning to show some of its age, there seems to be an effort to keep up the standards. 08 July 2014
Rated 5.0 out of 5.0 by 前台服务一流、房间和床铺舒适。 前台接待热情周到,登记入住、离店结帐办理效率高。房间的设施很好,整理得干净、整齐。自助餐厅引导及时,就餐环境不错。 07 July 2014
Rated 5.0 out of 5.0 服务不错 总的来说酒店服务不错,环境较好,地理位置较好。 在退房需要延迟时,联系客服经理后,也很好的协调解决了相关问题。 07 July 2014
Rated 5.0 out of 5.0 by 酒店不是很新 但是服务一流 在深圳第一次入住该酒店,虽然硬件设备已经不是很新了,但是完美的服务给我留下很好的回忆。希望保持。 今后如果行程方便,还将选择这里。 06 July 2014
Rated 5.0 out of 5.0 by Guest Rooms Comfortable and elegant room, from door to bed, sofa, bathroom and all tiny amenities. Buffet breakfast is deluxe with variety of choice, and its freshly baked bread and rolls are excellent. Overall it is a pleasant stay, and exceeding my expectation. Certainly I will check this hotel when am back next time. By the way, the efficiency of front-desk staffs surprised me. 30 June 2014
Rated 4.0 out of 5.0 by Great Service As a frequent and loyal guest of IHG, I have visited Intercontinental Shenzhen for times during the past 4 years. The best thing I like about this hotel is that it is located in very quiet area and you don't feel you were in a concrete jungle. Yet it is in front of a major subway line which can easily take you to downtown when you have difficulty to get the cab during the rush hour. Special thanks to Joyce Zhen who helps me resolved some issues when I stayed at Intercontinental Shenzhen last time. She treats me as a host rather than a guest, old word say, feel like home. 30 June 2014
Rated 5.0 out of 5.0 by 服务很好 服务很好,有任何需求都马上给予及时的帮助...................................................................... 30 June 2014
Rated 5.0 out of 5.0 by 员工服务很热情到位。 前台员工服务热情,办理入住和结账的操作快速准确,能准确识别客户会员身份,提供相应的服务,比如免费赠饮,及时帮客户叫车,延迟入住的时间等。餐厅员工发现服务信息不准确的问题,可以及时与客房同步,解除对客人造成的不变。 29 June 2014
Rated 5.0 out of 5.0 by 一如既往的很好 基本上每次去深圳都会选择华侨城洲际,每次都会感觉很好! 很多人dou说,这里是深圳最好的酒店了,实至名归啊! 29 June 2014
Rated 5.0 out of 5.0 我最喜欢的酒店在深圳。 The Mercado team is always very friendly, helpful and efficient. Room service is also always good. Checkin and checkout is always easy and fast. I stay at the IC whenever possible and recommend it to my colleagues. 29 June 2014
Rated 5.0 out of 5.0 服务热诚,房间舒适 整体的感觉很好,房屋的采光很好,房间的设施安排很帮,但是有洗脸池很破旧,实在影响整体的感觉,没有换掉。服务态度非常热诚,人员知识很好。 29 June 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流,前台服务态度超好 床铺很大很舒适,特别适合累了之后休息。服务一流,前台服务态度超好,很多次细心的提醒,房间卫生不错。 前台服务很周到,泳池水干净,早餐自助不错 29 June 2014
Rated 5.0 out of 5.0 不错的酒店 一段愉快的旅程,整体感觉不错,轻松愉快的入住感觉,配套服务周到,商务旅游时选择这里不错。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 26 June 2014
Rated 5.0 out of 5.0 by 舒适的体验 虽然航班晚点,半夜才到,早上一早就离开。但是酒店整体感觉很舒适,房间也很安静。之前已经住过很多次,下次还会继续住。 25 June 2014
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Shenzhen
  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel
  • Local Time

    5:13 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 3 Room(s) with Accessibility Standards
    • Parking