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Rated 4.7 out of 5 by 469 reviewers.
Rated 4.0 out of 5.0 by Friendly Staff were welcoming and friendly; some took initiative to help. Swimming facilities were very good but could have been better managed by providing more privacy in the ladies'[ changing room. The food in the Coriander was excellent, both in quality and quantity. The manager in the Mercado was very good in his service to all guests; maybe there should be a wider variety of food. I will definitely visit again! 08 August 2014
Rated 5.0 out of 5.0 by 住宿体验 非常好,泳池很干净,健身房也不错,浴室热水很充足也很卫生,有免费水果送,总体是不错的,地理位置也相对繁华,出行方便。 07 August 2014
Rated 5.0 out of 5.0 浴池舒适 住过很多品牌的酒店,这次是第三次带着我的小女儿和太太一起入住了洲际酒店。环境和床上用品和酒店的服务都非常舒服。服务人员的态度也是神奇般热情。印象非常深刻的是没有想过房间的浴池很大很方便。我的女儿和我在浴池里面一起戏水,女儿长时间都不肯出来。她从水里出来的原因只有一个,她的肚子饿了。作为南方喜欢淋浴的人而言,和家人一起度过了一次难忘的浴池洗浴的体验。非常棒! 06 August 2014
Rated 5.0 out of 5.0 by Excellent Service and experience I have stayed in this hotel for many times. The service has always been excellent, esp. the staffs at the club lounge, they are always friendly and helpful. I would recommend this hotel to all of my friends, and expect to stay there more often. 05 August 2014
Rated 5.0 out of 5.0 by Excellent. I loved IC Shenzhen. The place was memorable that staff was friendly and the whole experience was up to par as to what an IC hotel should be like 04 August 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 床铺舒适,服务一流。泳池一流。食物不错。床铺舒适,服务一流。泳池一流。食物不错。床铺舒适,服务一流。泳池一流。食物不错。床铺舒适,服务一流。泳池一流。食物不错。 04 August 2014
Rated 5.0 out of 5.0 by My first stay at Intercontinental Shenzhen The room was very huge, clean and good lighting condition. I was very impressed the bathtub and shower. Lots of food to select for breakfast. The choices for wholegrain bread are very good. 04 August 2014
Rated 3.0 out of 5.0 最近一次入住的体验 1. 最近入住的房间,卫生间冷水热水龙头是反的,蓝色是热水,红色是冷水 2. 中间船吧非常吵,我希望是比较安静的套房 3. 行政酒廊食物的选择很少,还没有到7点半已经不再加菜了 4. 在走廊里经过遇到house keeping,他们讲话很大声,看见客人也没有压低声音的意思 5. 叫的room service,西班牙海鲜饭非常难吃,和我以前吃的正宗的相差很多,米是夹生的。泰式椰香鸡汤里面居然放了卷心菜,味道也很怪,不知道哪里学来的。只有印式老虎虾烧的还可以。 6. 房间的插座很差,弹片会把插头顶出来 03 August 2014
Rated 5.0 out of 5.0 by 白金酒店 酒店在深圳热闹的华侨城中心,附近有锦绣中华,欢乐谷,地理位置优越。 同时,酒店内部的游泳设施极其高端,特别适合于亲自的度假游。 服务人员的态度也非常好,主动提供全方位的帮助。 谢谢,以后肯定还选择这家作为深圳落脚的酒店。 02 August 2014
Rated 5.0 out of 5.0 by 最好的洲际酒店 中国大陆最好的洲际酒店(可能是之一,但更好的还没去过)。无论是客房还是服务都是超一流的。服务态度很好,签到和退房速度快,各岗位的人员礼仪培训到位。 01 August 2014
Rated 5.0 out of 5.0 by 非常好 酒店人员服务,以及酒店环境都非常棒。 我的几个朋友比较喜欢酒店里的浴缸和阳台以及那面大镜子。酒店的整体感觉很不错, 比我想象的号很多。 酒店里有免费的wifi,很方面。 30 July 2014
Rated 4.0 out of 5.0 by 遇到莫名其妙的问题 遇到莫名其妙的问题,解决态度很好,但结果与期望值还有差距,感觉是员工的权限不够。当然,也可能是我对洲际的期望值太高。。。 30 July 2014
Rated 5.0 out of 5.0 服务一流 服务很好............................................................................................................................................................................. 29 July 2014
Rated 5.0 out of 5.0 by 炎热夏天三口之家的度假选择 深圳华侨城洲际大酒店是炎热夏天三口之家外出度假的一个不错的选择。酒店有巨大的游泳池,海盗船,儿童乐园等,旁边就是民俗村,很适合带孩子来度假。 需要提意见的是:我定的是行政房,从预订到入住,没有一个人提示我儿童不可以使用行政酒廊 28 July 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流 非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错非常不错 27 July 2014
Rated 4.0 out of 5.0 by new policy matters This is my favorite hotel in Shenzhen since my last year's first stay. However, in my latest stay, there are something I dont' understand. There is only one quilt in the room, no any blanket. when I call customer service ask for another quilt or blanket, they said the hotel only provides one quilt for a room. the second quilt requires extra money according to the hotel's new policy. This is my first time to hear this kind of policy in 5-star hotel. 25 July 2014
Rated 5.0 out of 5.0 by Great Staff members in Shenzhen Intercontinental When i book the hotel, i usually use email. But this time i had no time, so i called directly. Unfortunately, your hotel has a big corporate group. so it was not easy to find a room. However, the reservation staff was so kind. She spend her precious time(more than 20 minutes) to find suitable room to me. and I appreciate the Check-in desk staff either.. 23 July 2014
Rated 5.0 out of 5.0 by 喜欢酒店西班牙风格 我家女儿超喜欢酒店游泳池,我老公喜欢健身,我爱SPa和瑜伽,法国美食更是全家人超爱,周末了我们一家三口约上朋友在这儿住上一晚是一件多么惬意开心的事情呀1 22 July 2014
Rated 5.0 out of 5.0 by 还是那么好 每次入住心情都特别放松,很容易融入到酒店的氛围。已经非常习惯这个酒店的软硬件,所有遇到的员工都很有礼貌,要舒适的感觉还是回来这里好。 21 July 2014
Rated 5.0 out of 5.0 早餐不错 早餐质量还可以。不要强制填写太多内容。不要强制填写太多内容。不要强制填写太多内容。不要强制填写太多内容。不要强制填写太多内容。不要强制填写太多内容。 20 July 2014
Rated 5.0 out of 5.0 by 深圳环境最美、服务最优的酒店 位于市区的酒店却是你仿佛置身于某一流景区的度假酒店,酒店园区非常漂亮,而且毗邻世界之窗、锦绣中华等园区。 酒店服务绝对一流,当你到达酒店开始,从礼宾人员到前台接待,都让人感到非常愉快。员工训练有素,工作高效、酒店细节都做得很好。虽然洲际酒店的管理一般都还可以,华侨城这家显然比其他洲际酒店管理的更好。比我居住过的比如上海世博园边的、成都熊猫基地边上的等明显更让人觉得档次更高,服务更细致。当然自助餐厅也会让你有惊喜,因为有些点心刚考出来特别好吃,员工会将刚烤出的点心送到您面前供您选择。 20 July 2014
Rated 5.0 out of 5.0 by 深圳环境最好、服务最优酒店 处于市区中的洲际酒店毗邻世界之窗,周边环境非常优美,酒店自有园区也非常美丽,仿佛置身于一流景区的度假酒店。 更重要的是酒店管理非常好,服务无可挑剔。 20 July 2014
Rated 5.0 out of 5.0 by Outstanding staff, service, and overall experience Nicest resort I have ever had the pleasure to experience. The staff is knowledgeable, friendly, and welcoming. With 7 restaurants to choose from, 2 pools, spa, exercise room, business center, conference center, ball rooms, and specialized wedding planning services, all at reasonable prices for a 5 star resort, the Intercontinental Shenzhen resort is simply top notch. 20 July 2014
Rated 5.0 out of 5.0 by Comfort bed, spacious bath room, nice pool and garden. Knowledgable and friendly staff. Great service and beautiful environment. 19 July 2014
Rated 1.0 out of 5.0 by 洗浴用品质量不错,客服空间划分和功能安排尚合理。 卫生间的垃圾处理不够彻底,甚至有前房客留下的卫生间垃圾;餐厅服务相当迟钝;客房沙发居然有明显的一块污渍。 19 July 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流 酒店的网络体验还可以有进一步提高的空间。总体来说,值班经理王越的专业技能让人印象深刻,餐厅的多元化选择也令人难忘。希望有机会还能回到贵酒店入住。 18 July 2014
Rated 5.0 out of 5.0 by 非常优秀的一次体验 小伙伴们一直有对这家酒店的好评。一直希望去体验一下,经过这次体验,下次去深圳无疑还是要住这家。 酒廊经理龙瑶,这次的服务大使覃璇都是用心在服务,早上check in后就去玩水了,下午茶时间在酒廊覃璇主动提出隔了几个房间在装修可能会影响到我们这,给我们重新换个套房。这种无微不至的关怀真心被感动,以致后来的小小瑕疵根本就可以无视。 酒店的人造沙滩,人造嬉水区带小孩可以玩上一天了,给这次的旅行增添了难忘的经历。 17 July 2014
Rated 4.0 out of 5.0 by Again nice experience Second time stayed this hotel all Fine again only internet connection was not ok when my stays last day, but staff did not understand what i mean exactly and can not amend it . 17 July 2014
Rated 5.0 out of 5.0 by 服务一流 深圳华侨城洲际酒店是我出差都深圳的首选酒店,服务人员非常热情和礼貌。特别是有Nancy的帮忙,每次都能够轻松预订房间,她也能够根据我的喜好,提前帮我预留好房间。在入住期间如果遇到任何问题和困难,无论她是否当班都会热心的帮我去解决。 16 July 2014
Rated 5.0 out of 5.0 by Excellent! I've been staying in this fantastic hotel over 6 years. Despite the change of the staff during these last years, the service provided is still maintained at the top level. Thanks for everything to all the staff I met during my last stay. I'm really looking forward to coming back soon. Cheers 16 July 2014
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InterContinental Shenzhen

  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel.
  • Local Time

    9:01 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • 3 Room(s) with Accessibility Standards
    • Parking