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  • 1 888 IC HOTELS
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Shenzhen

Rated 4.7 out of 5 by 400 reviewers.
Rated 5.0 out of 5.0 by Best concierge team, Excellent Services Best concierge team, especially Barry (Bell Captain) Yuki also take really care of the loyalty member. 10 May 2014
Rated 5.0 out of 5.0 by 服务专业 很满意这次体验很感谢这次入住给我的感受,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 10 May 2014
Rated 5.0 out of 5.0 by Good Quality Service and Experience Good Quality Service and Experience. Very nice pool and recreational activities. Club lounge very peaceful environment and wonderful ! 09 May 2014
Rated 5.0 out of 5.0 by excellent stay As always, it's a great pleasure to stay at IC shenzhen. The service is top notch from every facility, especially the guest relationship dept YUKI was most helpful and friendly. I love to come back in the near future and definitely recommend to all of my friends. 09 May 2014
Rated 5.0 out of 5.0 by 环境很好,服务一流 非常好的入住体验,对于会员的服务非常贴心和热情,感觉舒适。酒店内的船吧很适合朋友小聚喝杯酒,值得推荐! 08 May 2014
Rated 5.0 out of 5.0 by The most recommended hotel in shenzhen there're very good hardware facilities, great pool view and the woods surrounding this hotel is the only one you can fell so wonderful in the downtown especially you're with family to stay. everytime I come back the staff're always warm. it's also impressive the services provided in the executive club lounge, they're so nice even those new staff are quite considerate. 08 May 2014
Rated 5.0 out of 5.0 by very good hotel in Shenzhen I like the stay in this hotel, and all the staffs here are nice and professional. it's a good choice in Shenzhen 07 May 2014
Rated 5.0 out of 5.0 by Best staffs from front desk and guest relationship team! Always feel like being home away from home! Immediately feel warmly welcomed by all the staffs from front desk and guest relationship team member from the moment I walked in the hotel. They clearly made great effort to understand and remember the routine need from each guest especially those who frequently stay in this hotel. 07 May 2014
Rated 5.0 out of 5.0 by 酒店环境很好,设施全面 占地面积很大,设计考究,花园、泳池、沙滩构造了很好的环境。特别适合带小孩子来度假,酒店提供了所有需要的服务内容。考虑到下次在别的城市旅游也入住这个酒店。 07 May 2014
Rated 5.0 out of 5.0 by Excellent concierge Barry and Yuki are the best staff that i have never seen. Best Concierge. Take really good care of the guest. Satisfied all my needs and achieve my expectation. WoW me..!! 07 May 2014
Rated 4.0 out of 5.0 地點方便 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 06 May 2014
Rated 5.0 out of 5.0 by 物超所值,无以伦比 带家人过来度假兼看嫁在深圳的小妹,作为RA的我肯定要入住深圳洲际酒店。 由于我26日还在杭州洲际陪客户,不能分身赶到深圳,所以事先电话告知酒店说我27日到店,酒店方阚小姐(LVY)说无问题,并且得知我是第一次到深圳,二话不说给我升级到中国主题套房。26日CI当天,我老婆带着我的证件办理入住,她非常满意房间,也非常感谢酒店方阚小姐,赞一个!!! 酒店设施不错,服务到位。由于是我一家三口入住,前台副理于爱在我的请求下答应给我们免费加床和早餐待遇,感谢,你们好棒,不愧为大中华区服务最好的洲际旗舰酒店,没有之一。 下次过来还找你们!!! 06 May 2014
Rated 5.0 out of 5.0 环境优雅,服务一流 酒店环境优雅,西班牙火辣的南欧风情格调,房间大方舒适,饮食各类风格均可满足;酒店位置紧挨着地铁站口,交通便捷。 是个可以兼顾商务旅行和旅游度假的酒店。 06 May 2014
Rated 3.0 out of 5.0 by Meh It was okay, I guess. The breakfast buffet is excellent. The staff is friendly and helpful. The exterior grounds are lovely. The room smells like mildew. 06 May 2014
Rated 5.0 out of 5.0 by Great Great place, food and the swimming pool! I like it much, would visit again. 05 May 2014
Rated 5.0 out of 5.0 by 软件硬件都好 我很喜欢该酒店。由于目前工作单位无法承担酒店费用,今后我只能使用我的积分来入住。 与我2-3年多次入住时相比,唯一觉得变化的洗脸台盆似乎已经有裂纹了,呵呵。不过这个无关大局。 05 May 2014
Rated 5.0 out of 5.0 by 不错 整体非常不错,事先酒店就主动来电沟通,这是其他酒店没有的,房间安排以及升级都非常满意,只不过酒店比较旺,人太多,造成行政酒廊太过拥挤,没有了行政氛围,食物的品种也略少(比起其他IC来说)甚至还有没有座位的情况,不过这也不能完全怪酒店拉。 05 May 2014
Rated 5.0 out of 5.0 by 服務週到 員工待客親切,禮貌友善,樂意提供協助,使客人賓至如歸。 酒店交通方便,鄰近遊客區,更有地鐵出口直達酒店門口。 如果酒店可與地鐵公司聯絡,安排出口牌上的地點索引欄附上洲際酒店名稱更好,因可免費宣傳,也為客人提供更大方便。 若可在設施上加上桌球及乒乓球更好,可達至家庭樂。 04 May 2014
Rated 4.0 out of 5.0 by 枕头舒适,服务好 硬件有待改善, 但床品非常舒适, 服务品质也非常好。 餐饮需大力改善了, 特别是西餐厅的自助晚餐, 真的很差。 04 May 2014
Rated 5.0 out of 5.0 环境好 服务好 软件和硬件好 适合度假、商务、休闲、付出好、好、好、好、好。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 04 May 2014
Rated 5.0 out of 5.0 by 是一间不错的洲际酒店~但绝不是大陆的旗舰 到店的印象很不好~门童帮我从出租车上拿下行李就不动了~我还看了他一下~~最后自己拖着行李去check in~ 来到大使区~帮我做check in的女士态度还算热情,但是说话的态度有点奇怪,都是命令式的~没有用到请,谢谢,麻烦,欢迎等等这些礼貌用语。可能是个人习惯问题。 到了房间,没有欢迎水果,没有欢迎信件,倒不是说这些东西有多重要,既然你承诺了,我在先前的入住也提供了,那为什么现在没有了?是服务质量的下降?还是管理的疏忽? club lounge的出品还是非常不错的~~在happy hour这样的peak time~依然可以忙而不乱,比起上次入住的体验好了很多,要知道上一次~连酒杯都没人拿出来~~大家都直接拿水杯来喝wine了。~ 离店那天选择到了楼下去用早餐,那叫一个惨不忍睹~东西被抢得七零八落,有很多客人直接拿着自己带的饭盒去装冷肉,salami还有面包甜点。煮面的地方,已经忙到根本无法满足cook to order,都是煮好啥就拿啥,也不管是不是自己点的。。 check out的前台服务态度很好!值得表扬,还遇见了一个心情特好的门童,大摇大摆地为我们服务,直接感染了我和我爱人。非常好,这才叫spanish passion。 其实感觉还是和以前来住的一样,是一间不错的洲际酒店,但是要作为大陆的旗舰,很多细节还是要做好。 01 May 2014
Rated 5.0 out of 5.0 by 一如既往非常满意的入住体验! 已经是多次入住这里了,和之前的入住一样,一如既往的满意,值得入住!推荐了其它朋友入住这里的,我以后肯定还会经常入住。 01 May 2014
Rated 5.0 out of 5.0 by Excellent! As usual, I appreciated and enjoyed my stay in this fabulous hotel. I really feel I'm home, furthermore I'm always regconized as Ambassador and served as a valuable member. 30 April 2014
Rated 5.0 out of 5.0 by 一如既往 软硬件均为国内首佳!交通便利,门口为地铁。绿化程度符合resort标准,个人在商务与休闲于深圳的首选。 29 April 2014
Rated 4.0 out of 5.0 by 安全舒适,前台服务一流 在洲际任何遗忘在房间的物品都不用担心,不管是现金还是婚戒,因为它会清洁人员被好好的收藏保管起来;前台的服务超一流,有宾至如归的感觉! 29 April 2014
Rated 5.0 out of 5.0 by best intercontinental in China very family-like and friendly staff and always remember the royal ambassador member like me, excellent service during the stay, undoubtedly the best hotel in China 27 April 2014
Rated 5.0 out of 5.0 by 非常舒适的体验 电视机没有HDMI接口比较遗憾,但是本身电台已经非常多了,其他都非常完美,舒适的睡眠,美味的早餐,一流的服务。 27 April 2014
Rated 5.0 out of 5.0 by 床铺舒适 床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适。 27 April 2014
Rated 5.0 out of 5.0 by COMFORTABLE ROOM GOOD SERVICE, QUITE LOCATIONS, COMFORTABLE BED,GOOD PROPERTY 22 April 2014
Rated 1.0 out of 5.0 by Re-train the staff attitude and Soundproof system My friend was really sick and got serious stomach when we were checking in. I clearly requested that please arrange the room closer the lift and front desk staff promised me the the room is very close to the lift. However, she assigned a room which is end of the corridor. I was so disappointed and think was cheated. As a loyalty guest of IHG group, i really love and believe IHG. But inter continental Shenzhen make me upset every times . I complained about the soundproof system 2 years ago with Kevin Director of Rooms and mentioned that really couldn't sleep in the morning when the housekeeping staff was servicing the room. They are so noise and never consider the other guest who are still sleeping. This problem happened again this time. I was woken up at 730am and kept hearing BANG BANG BANG. I have no idea what's going on. Anyway really upset……please give me a response at your earliest convenience. thanks, Anthony 22 April 2014
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Shenzhen
  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel.
  • Local Time

    6:09 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 3 Room(s) with Accessibility Standards
    • Parking