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Shenzhen

Rated 4.7 out of 5 by 416 reviewers.
Rated 5.0 out of 5.0 by Great Great place, food and the swimming pool! I like it much, would visit again. 05 May 2014
Rated 5.0 out of 5.0 by 软件硬件都好 我很喜欢该酒店。由于目前工作单位无法承担酒店费用,今后我只能使用我的积分来入住。 与我2-3年多次入住时相比,唯一觉得变化的洗脸台盆似乎已经有裂纹了,呵呵。不过这个无关大局。 05 May 2014
Rated 5.0 out of 5.0 by 不错 整体非常不错,事先酒店就主动来电沟通,这是其他酒店没有的,房间安排以及升级都非常满意,只不过酒店比较旺,人太多,造成行政酒廊太过拥挤,没有了行政氛围,食物的品种也略少(比起其他IC来说)甚至还有没有座位的情况,不过这也不能完全怪酒店拉。 05 May 2014
Rated 5.0 out of 5.0 by 服務週到 員工待客親切,禮貌友善,樂意提供協助,使客人賓至如歸。 酒店交通方便,鄰近遊客區,更有地鐵出口直達酒店門口。 如果酒店可與地鐵公司聯絡,安排出口牌上的地點索引欄附上洲際酒店名稱更好,因可免費宣傳,也為客人提供更大方便。 若可在設施上加上桌球及乒乓球更好,可達至家庭樂。 04 May 2014
Rated 4.0 out of 5.0 by 枕头舒适,服务好 硬件有待改善, 但床品非常舒适, 服务品质也非常好。 餐饮需大力改善了, 特别是西餐厅的自助晚餐, 真的很差。 04 May 2014
Rated 5.0 out of 5.0 环境好 服务好 软件和硬件好 适合度假、商务、休闲、付出好、好、好、好、好。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 04 May 2014
Rated 5.0 out of 5.0 by 是一间不错的洲际酒店~但绝不是大陆的旗舰 到店的印象很不好~门童帮我从出租车上拿下行李就不动了~我还看了他一下~~最后自己拖着行李去check in~ 来到大使区~帮我做check in的女士态度还算热情,但是说话的态度有点奇怪,都是命令式的~没有用到请,谢谢,麻烦,欢迎等等这些礼貌用语。可能是个人习惯问题。 到了房间,没有欢迎水果,没有欢迎信件,倒不是说这些东西有多重要,既然你承诺了,我在先前的入住也提供了,那为什么现在没有了?是服务质量的下降?还是管理的疏忽? club lounge的出品还是非常不错的~~在happy hour这样的peak time~依然可以忙而不乱,比起上次入住的体验好了很多,要知道上一次~连酒杯都没人拿出来~~大家都直接拿水杯来喝wine了。~ 离店那天选择到了楼下去用早餐,那叫一个惨不忍睹~东西被抢得七零八落,有很多客人直接拿着自己带的饭盒去装冷肉,salami还有面包甜点。煮面的地方,已经忙到根本无法满足cook to order,都是煮好啥就拿啥,也不管是不是自己点的。。 check out的前台服务态度很好!值得表扬,还遇见了一个心情特好的门童,大摇大摆地为我们服务,直接感染了我和我爱人。非常好,这才叫spanish passion。 其实感觉还是和以前来住的一样,是一间不错的洲际酒店,但是要作为大陆的旗舰,很多细节还是要做好。 01 May 2014
Rated 5.0 out of 5.0 by 一如既往非常满意的入住体验! 已经是多次入住这里了,和之前的入住一样,一如既往的满意,值得入住!推荐了其它朋友入住这里的,我以后肯定还会经常入住。 01 May 2014
Rated 5.0 out of 5.0 by Excellent! As usual, I appreciated and enjoyed my stay in this fabulous hotel. I really feel I'm home, furthermore I'm always regconized as Ambassador and served as a valuable member. 30 April 2014
Rated 5.0 out of 5.0 by 一如既往 软硬件均为国内首佳!交通便利,门口为地铁。绿化程度符合resort标准,个人在商务与休闲于深圳的首选。 29 April 2014
Rated 4.0 out of 5.0 by 安全舒适,前台服务一流 在洲际任何遗忘在房间的物品都不用担心,不管是现金还是婚戒,因为它会清洁人员被好好的收藏保管起来;前台的服务超一流,有宾至如归的感觉! 29 April 2014
Rated 5.0 out of 5.0 by best intercontinental in China very family-like and friendly staff and always remember the royal ambassador member like me, excellent service during the stay, undoubtedly the best hotel in China 27 April 2014
Rated 5.0 out of 5.0 by 非常舒适的体验 电视机没有HDMI接口比较遗憾,但是本身电台已经非常多了,其他都非常完美,舒适的睡眠,美味的早餐,一流的服务。 27 April 2014
Rated 5.0 out of 5.0 by 床铺舒适 床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适,床铺舒适。 27 April 2014
Rated 5.0 out of 5.0 by COMFORTABLE ROOM GOOD SERVICE, QUITE LOCATIONS, COMFORTABLE BED,GOOD PROPERTY 22 April 2014
Rated 1.0 out of 5.0 by Re-train the staff attitude and Soundproof system My friend was really sick and got serious stomach when we were checking in. I clearly requested that please arrange the room closer the lift and front desk staff promised me the the room is very close to the lift. However, she assigned a room which is end of the corridor. I was so disappointed and think was cheated. As a loyalty guest of IHG group, i really love and believe IHG. But inter continental Shenzhen make me upset every times . I complained about the soundproof system 2 years ago with Kevin Director of Rooms and mentioned that really couldn't sleep in the morning when the housekeeping staff was servicing the room. They are so noise and never consider the other guest who are still sleeping. This problem happened again this time. I was woken up at 730am and kept hearing BANG BANG BANG. I have no idea what's going on. Anyway really upset……please give me a response at your earliest convenience. thanks, Anthony 22 April 2014
Rated 5.0 out of 5.0 by 非常不错的体验,客户很细心硬件非常好。房间大,而且还有个阳台。小朋友在房间跑来跑去玩的很开心。 非常不错的体验,客户很细心硬件非常好。房间大,而且还有个阳台。小朋友在房间跑来跑去玩的很开心。 下次来深圳一定入住这家酒店,不管是商务还是个人旅游都合适。 21 April 2014
Rated 4.0 out of 5.0 by 整体环境不错,房间通风不够 整体环境不错,房间通风不够; 酒店装修挺新的,绿化也是不错,特别是游泳池挺好的,还有健身房。所以,总体上还是值得推荐的,早餐的话,最好能增加新的食物。 21 April 2014
Rated 5.0 out of 5.0 by Excellent Service I stay at InterContinental Shenzhen quite long time and very often, every time I stay, Everyone gives me a warm welcome, and knows who I am and what I prefer. This makes me feel like I'm coming home. Excellent service of the staff from Front desk, Lounge Bar ,and Breakfast area especially. 20 April 2014
Rated 5.0 out of 5.0 by Great Location The hotel is excellent in all respects and the location is next to Splendid China park, well worth going to. I would definitely stay here again. 18 April 2014
Rated 5.0 out of 5.0 by 地點非常好,深圳度假首選 酒店很大而且豪華,有很多富有特色的餐廳,特別是船屋!地點一流,地鐵一上地面就是酒店,酒店員工服務很好及專業,以後還會再入住 18 April 2014
Rated 4.0 out of 5.0 by The Fitness centre is fantastic Great hotel, comfy, excellent service, and good location. Close to the areas I needed to visit for business and close to the border. Loved the gym, pool and steam room. Best I have experienced at a hotel. 17 April 2014
Rated 5.0 out of 5.0 by 一如既往非常满意的入住! 因为本身在深圳,过来这里入住主要是带家人和小孩度周末,儿子非常喜欢在酒店的沙滩上面玩耍,基本一天要下去玩2次,非常开心。这次是我们第3次入住了,各方面体验都一如既往的非常满意:客房非常豪华舒适,设施齐备,也非常安静,看到锦绣中华一侧风景非常好。我尤其喜欢里面的BOSE音响,每次都从车里拿了碟包去房间听歌,特别舒服。酒廊下午茶的巧克力蛋糕非常美味,水果也很新鲜甜美。自助早餐和晚餐品种丰富,每次吃得很饱很好。 以后还会经常入住,并且会推荐其他朋友入住的。 16 April 2014
Rated 5.0 out of 5.0 by 服务和硬件都非常好 员工服务很好,尤其是对大使的接待每次都有很好的体现,加上酒店的硬件设施得天独厚,个人认为国内最好的洲际酒店之一,无论商务和休闲都很推荐这家。 16 April 2014
Rated 5.0 out of 5.0 by 酒店环境 酒店环境很不错,很有度假休闲的感觉,船吧跟泳池设计很别致,绿化不错,有一点小小的缺点就是酒店附近没有便利店 14 April 2014
Rated 4.0 out of 5.0 by Club Floor Nice, clean safe hotel, but the Club Lounge food could use more Western choices. Club Lounge staff is also a little inattentive at times, but very nice once you get their attention. 14 April 2014
Rated 5.0 out of 5.0 good sevice and comfortable room Second time I choose this hotel!I believe this is best hotel in this area!highly recommended! 14 April 2014
Rated 5.0 out of 5.0 工作人员服务态度非常亲切 工作人员服务态度非常亲切,由于我每周基本都会在洲际住上一晚,有很多前台工作人员已经认识我了,我到了前台,不用出示证件,他们就可以亲切的跟我打招呼,让我有宾至如归的感觉 13 April 2014
Rated 5.0 out of 5.0 门童需要培训 不知道是我看起来很年轻还是怎样,在下车的时候等了很久没有人帮我拿行李,而我自己手上还拎着东西,只能放下手里的东西,把行李箱从后备箱拿出来,再把放在地上的东西再放到行李箱上,不过进门之后有礼宾部其他员工很快就接过我手里的行李,所以门童需要培训一下了! 13 April 2014
Rated 5.0 out of 5.0 by 房間整潔 舒適 第一次去深圳 入住洲際酒店 感覺酒店設施很新 氣氛不錯 房間內整潔 舒適 浴室寬敞 乾淨 感覺很好 但這次 因為是business trip 沒啥機會可以使用到酒店內的其他設施 覺得有點可惜 希望下次有機會再去的時候 可以再好好體驗一下 13 April 2014
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Shenzhen
  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel.
  • Local Time

    2:39 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 3 Room(s) with Accessibility Standards
    • Parking