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Shenzhen

Rated 4.7 out of 5 by 351 reviewers.
Rated 4.0 out of 5.0 by 以下 會員俱樂部 連牛奶都沒有提供. 咖啡機使用不方便.裝潢可以加強.床鋪也需要加強.隔音窗需要加強.沐浴用品味道不好。 21 March 2014
Rated 5.0 out of 5.0 Great Hotel The facilities are great and brandnew. The staffs are professional and hospitable, especially the staffs in the Club Level. The service, food and environment of the Club Level is impressive!! 20 March 2014
Rated 5.0 out of 5.0 by Enjoyable stay Very good impression from check-in to check-out... Highly trained and polite staffs, nice and clean room... It is a solid 5-star hotel. 19 March 2014
Rated 5.0 out of 5.0 by everything is very good it is a really high-level hotel ,espeacially the service and room 19 March 2014
Rated 5.0 out of 5.0 by 房间宽敞大方,设施一流 房间宽敞便于休息,环境优美安静; 带有阳台,窗外小树流水, 早晨可以不受干扰地安静的休息,学习; 房门高大而传统,隔音非常好; 大而房的浴缸,可以充分放松。 18 March 2014
Rated 5.0 out of 5.0 by 房间服务 硬件非常好,相应软件也非常到位,服务人员训练有素。唯一不便,房间分布非常分散,有时候指示标识不是非常有效。 17 March 2014
Rated 4.0 out of 5.0 by 住宿體驗 房間舒適乾淨, 但有些房間(ex. 61xx)雖然安靜, 但是以距離電梯遠換得, 並不是很方便. 服務人員態度親切, 令人印象深刻. 美中不足的是房間似乎沒有110V電壓插座. 17 March 2014
Rated 5.0 out of 5.0 by Excellent Service and Care I have stayed at the Shenzhen Intercontinental many times and I'm never disappointed with the care and they always remember my preferences of room and amenities. Great Hotel, great staff. 17 March 2014
Rated 5.0 out of 5.0 电源插座,电视频道问题 电源插座少,同时手机电源插座插入后经常被弹出来,插不进去。电视频道不清晰。其他的服务质量都很好,没什么问题。很想用超大浴盆,但是不想浪费水,也不知道是否有过消毒,没敢用 17 March 2014
Rated 5.0 out of 5.0 by 设施完善,服务一流 去深圳很多次,第一次住IC。以前基本上住IHG下面的CP等品牌,果然IC是要高一个级别。 位置很不错,地铁入口就在酒店门口。 服务超级好。check in的柜台人很多,旁边的大使柜台主动请我过去。而且帮忙查出了是金卡会员。第一次拿到2张welcome drink的券,不错的。 17 March 2014
Rated 5.0 out of 5.0 优质服务 大堂办理入住井井有条、温馨快捷,并能很好的记录、并能提前落实加硬床的要求。 早餐服务人员领位及时,餐食干净、美味。 16 March 2014
Rated 4.0 out of 5.0 by 环境不错,客房风格我喜欢。 唯一不足的是,房间温度调节不够好。也许是因为当天深圳很热,所以,中央空调没有开。阳台很不错。 阳台上的椅子也很不错。景观也很好。 16 March 2014
Rated 5.0 out of 5.0 by Great Service My wife and I stayed at this hotel for two nights and were very pleased with the hotel. The entire staff was very friendly and met our every need. I would highly recommend this hotel. 13 March 2014
Rated 4.0 out of 5.0 by convenient and comfortable location is very convenient, Toilet is luxury and beautiful. 13 March 2014
Rated 5.0 out of 5.0 by 非常出色的会员忠诚计划 酒店位置非常出色,就是毕竟有比较长的时间了,设备保养的挺好,但还看得出比较老的痕迹。进门的时候,唯一不满的可能就是没有给我任何反应的门童,可能也因为我自己太年轻吧 12 March 2014
Rated 3.0 out of 5.0 by A Resort Property Not a Business Hotel I was a little surprised when I was driven to this hotel and seen the Gallion perched on the roof, this let me know that this property is more a resort than business class hotel. When I reviewed the pictures of the property I did not see the Gallion in any of them I wonder why? When I was greeted the staff were friendly and accommodating although when I asked about Ambassador check in they were either unable to understand my English or were reluctant to take me to the Ambassador desk. Luckily all the check in counters were busy so I was taken to the Ambassador check in. On check in I asked if I had been upgraded and I was told that I was, however what I was upgraded to was exactly what was on my booking reference. When I pointed this out I was informed that they would contact management and get back to me. I am now back home and still have not been contacted. English was maybe the issue here and my accent may have thrown them, however I found that most of the staff had a problem conversing in English. The property is immaculate and the rooms well appointed but the location is next to two theme parks. This meant that from about 7:00AM to around 9:30AM then from 9:00PM to around 10:30PM the hallways were full of happy holiday makers shouting their joy. My only gripe on the room is that if you used the amenities in the bathroom they were not replenished the next day. I would recommend this hotel to anybody on a vacation, if on business I would look elsewhere as the Vegas type theme is not conducive to business. 11 March 2014
Rated 5.0 out of 5.0 by great service, confortable and large room, Every time I come here, I found great service, kind people, large restaurant choice, confortable and large room some with nice view, good training room and pool. The area also is very pratical with shooping center and restaurants close by. 10 March 2014
Rated 5.0 out of 5.0 酒店舒适 前台登记入住速度有点慢,房间到两点才终于收拾好,可以入住。 双人标间,只有一套梳子,剃须刀,不明白是为什么?这可是两张床啊! 10 March 2014
Rated 5.0 out of 5.0 值得推荐的酒店 非常大的酒店,位置优越!左边是世界之窗,右边是中华民族村!对面是华侨城!环境优美!后面还有沙滩泳池!服务体验很好!服务人员彬彬有礼! 10 March 2014
Rated 4.0 out of 5.0 by Great service The most improvment is breakfast. More types of food supplied. Others as good as usual. 10 March 2014
Rated 5.0 out of 5.0 by friendly reception and very good arrangement in a word, very good experience here and like to choose the hotel when I travel to Shenzhen. Thanks! 10 March 2014
Rated 4.0 out of 5.0 by Mediocre Breakfast and Worsening Hygiene at Indoor Swimming Pool I stayed on 1-2 and 8-9 of March. Comments: (1) Breakfasts were mediocre, both in the quality of food and the standard of services. It came to my notice that the cook serving behind the porridge station was absent most of the time. The noodle station was slightly better and I still found the cook behind it absent some of the time. (2) The property outsources the health club so a lot of non-hotel guests were found in the indoor swimmimg pool and the gym. Some of the non-hotel guests had rowdy behaviour and some had bad hygienic habits. I found one of the swimmers spit by the pool . Health club staff were present but nothing was done to prevent this from happening again, not even some pat talk. 09 March 2014
Rated 5.0 out of 5.0 by CLub Intercontinental Lounge I always enjoy my stay at the lounge. Very friendly staffs who make me feel like being at home. 08 March 2014
Rated 4.0 out of 5.0 by Great Resort Enjoy the relex, club experience and good service here. Every staff here is very nice. Will come again. 08 March 2014
Rated 4.0 out of 5.0 by Large Group Disruption When the hotel had a large group/company in the hotel. It was very difficult to obtain restaurant booking. I had to wait over 2 hours for a table. 07 March 2014
Rated 5.0 out of 5.0 Excellent Services Excellent Services - except Internet access was not well covered throughout the whole Hotel. .. Experiences unstable connection. 07 March 2014
Rated 5.0 out of 5.0 by 很不错 住了好几次了很不错,环境优雅,设施干净整洁,服务人员专业和态度都不错。早餐也很不错,非常值得一住,推荐。 06 March 2014
Rated 5.0 out of 5.0 by 很喜欢的酒店 感觉住的非常舒服,放松, 感觉住的非常舒服,放松, 感觉住的非常舒服,放松, 感觉住的非常舒服,放松, 感觉住的非常舒服,放松, 05 March 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 服务态度非常好,酒店非常干净,很漂亮。楼下的泳池也很美,我和老婆都非常喜欢。以后去其他地方我们都会考虑住洲际酒店的。 04 March 2014
Rated 5.0 out of 5.0 by 如果行政俱乐部酒廊能够再好一些就更好 服务好,餐食好,硬件环境好,唯一不足是行政酒廊人多,但可用餐食及饮品太少,不利于客人开展商务谈判,希望以后能加强 03 March 2014
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Shenzhen
  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
  • Transportation
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Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel
  • Local Time

    10:27 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 3 Room(s) with Accessibility Standards
    • Parking