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Rated 4.7 out of 5 by 497 reviewers.
Rated 5.0 out of 5.0 by 值得再来 物有所值, 物超所值! 来过几次啦,因为之前预订的名字使用英文/汉语拼音,导致记录不详,估计积分也漏掉啦, 哈哈!不过,我还是相信这里的服务盒水准! 25 May 2014
Rated 5.0 out of 5.0 by 房间大,服务一流 大堂,礼宾,前台,客户关系,客房,早餐,所有的都是一流。 每次来都会住,深圳最好的商务和度假酒店之一,忠实的IHG粉丝。 24 May 2014
Rated 2.0 out of 5.0 by Arrogant staff and poor hotel maintenance Customer service below standard 5 stars hotel especially check in staff. Bell boy did not offer help for lugguages and pretend not seen. Hotel room especially the bathrooms is highly run out. The mattress had lost support, However, the reception at the French restuarant is really nice, always have smile and greeting even guests not a customer of the restaurant 24 May 2014
Rated 5.0 out of 5.0 by 完美的体验 酒店虽然有一段年份了。可是硬件设施维护的非常新。入住非常愉快,前台服务员都很专业细心,入住和退房都很便捷,酒店行政里面的环境也很适合谈话。深圳洲际酒店是每次入住的首选 24 May 2014
Rated 4.0 out of 5.0 by 位置很好,服务不错。 除酒店设施较旧之外,其他感觉都很不错。不知道当天的客房入住率如何,之前预定香港铜锣湾皇冠假日的免房时,对方提供了连声两级的待遇,希望下次在洲际深圳也能体验到。 23 May 2014
Rated 5.0 out of 5.0 by 依然很好的酒店和行政酒廊 夏天快到了,室外泳池显得格外有意义,有沙滩风景,真是夏日好去处,行政酒廊一如既往地好,服务周到,笑容甜美,一切都很好。 23 May 2014
Rated 5.0 out of 5.0 非常好的体验 酒店位置非常好,周围环境超级棒,出了门就是地铁口,早餐非常好,游泳池很不错,我老婆感觉超级不错,服务人员很热情 23 May 2014
Rated 4.0 out of 5.0 by 中規中舉的五星酒店,惟首次遇到清潔不佳 1.游泳池維修 其中一晚游泳池無預警維修,增加不便性。 2.客房餐點服務與過去幾次入住經驗相較有退步的問題. 3.客房清潔沒有清理到垃圾桶的蘋果核 4.Check in時找訂房資料找非常久(已附上證件 4.整體來說位置佳服務人員大致上都很親切是中規中矩的五星級酒店。 23 May 2014
Rated 5.0 out of 5.0 by 房间超大,泳池漂亮,床铺舒服,电视很小 房间非常大,圆形浴缸很浪漫,室外泳池很漂亮,床铺和空调非常舒服。缺点是电视很小,躺床上都看不清字幕。同时自助餐晚餐种类偏少,海鲜和热菜都感觉选择不多,同时没有特别出彩的菜品 22 May 2014
Rated 5.0 out of 5.0 by 整體入住體驗 雖然不是近幾年開幕的新飯店,但寬敞的房間住起來還是很舒適,酒店職員的服務態度也都不錯,唯一美中不足是餐飲部分可在加強,如果有機會的話會再來。 22 May 2014
Rated 5.0 out of 5.0 by Tranquile Oasis with Easy Access to Best Shenzhen can offer The hotel is steps aways from the HuaQiaoChen subway station, which offers convenient connection to everywhere in the city. Yet, the facility itself is a great resort, a perfect oasis from the buzzy urban life. There is a huge outdoor swimming pool with REAL sand. Food served in the cafe and lounge are of great quality too. I'd particularly say thanks to my service ambassador Kenny, whose professional service highlighted my day. 22 May 2014
Rated 5.0 out of 5.0 洲际中的洲际 一如既往的好,无论位置,客房,服务,这家酒店都几乎挑不出毛病。即使是普通房型,都有比其他同级别酒店大一倍的浴缸,酒店内部的环境极佳。 22 May 2014
Rated 5.0 out of 5.0 by 非常好的酒店 本来想一句话概括:最好的洲际酒店之一。但字太少,那就加一句:一线城市、市中心奢华酒店中,最好的之一。最好的游泳池、沙滩、儿童乐园、早餐、客房、送餐...... 22 May 2014
Rated 5.0 out of 5.0 by 房间舒适,贵宾服务 优点:房间舒适,贵宾服务,质量上乘,前台服务快捷 建议:价格可以对会员进一步优惠,差异化服务需要提高 21 May 2014
Rated 5.0 out of 5.0 by 很好的入住体验 酒店位置方便。 浓郁的西班牙风格,随处可见各种造型和色彩的公牛。 服务员热情周到,响应及时。 房间宽敞,温馨舒适,床很舒服,还有欢迎水果。 游泳池、健身中心,一应俱全。 酒廊时尚现代,还有钢琴演奏,有我最爱听的《时间都去哪儿了》。 总之,很好! 20 May 2014
Rated 5.0 out of 5.0 by very nice reception and great service Very good experience as usual, I will stay here next time 20 May 2014
Rated 5.0 out of 5.0 by Nice swimming pool Very nice swimming pool! Great breakfast! But the service is not as good as others. 19 May 2014
Rated 5.0 out of 5.0 by 绝对是洲际品牌酒店中最优质的酒店之一 酒店位置绝佳,地铁口,与世界之窗、民俗村、欢乐干线、美术馆、美食街等等华侨城旅游区均几分钟路程,度假、旅游、商务都非常合适。酒店设计合理,2艘海盗船是标志,室外泳池和沙滩很有风格。特别是儿童乐园和儿童泳池、沙滩,设计非常好。室内泳池也很好。广场的早餐品种非常丰富,餐厅很多,味道很好。服务很到位,对于VIP会员特别好。总之,我认为是最好的洲际酒店之一。 19 May 2014
Rated 5.0 out of 5.0 深圳华侨城洲际大酒店 整个入住过程感觉非常好,不愧是白金五星级的酒店。酒店工作人员工作认真负责,而且很有耐心。整个大堂宽敞明亮很有档次和规模。房间的空间也很大,整个色调让人看上去很舒服。还有独立的阳台设计,夜晚吹吹晚风,看看星星很不错呢! 19 May 2014
Rated 5.0 out of 5.0 by Great services A very pleasant place; nice people, nice facilities. 18 May 2014
Rated 5.0 out of 5.0 服务态度很好、位置一流、环境幽雅、很喜欢这类有主题风格的酒店 服务态度很好、位置一流、环境幽雅、很喜欢这类有主题风格的酒店,但会议太多导致房源紧张、酒店内人流太大! 18 May 2014
Rated 1.0 out of 5.0 对酒店的服务非常不满 这次入住,对酒店的硬件设施不予置评。但就服务方面,非常不满意,带给我很不愉快的入住体验,原因如下: 1、我已提前几天告知酒店,本次入住是为了庆祝我太太的生日。希望酒店在5月13日凌晨12点正送蛋糕到房间。12点正蛋糕没有送来,需要我亲自打电话催促才送到,导致完全失去了给太太的惊喜效果 2、蛋糕送到房间,只有一位服务人员,很勉强的唱了首生日歌。而酒店方面承诺送到房间是有几位服务人员。导致气氛不佳 3、送蛋糕,居然没有相应的碟子和叉子,还要我们再次要求才下去拿刀叉和碟子。蜡烛都快烧完了,蛋糕都没能切 4、没有夜床服务,两晚均如此。我没有试过入住任何五星级酒店没有提供夜床服务的。我和太太的感觉都极其糟糕 希望酒店就本次入住如此糟糕的体验给一个相应的回应,并改进服务水平。 18 May 2014
Rated 5.0 out of 5.0 服务专业,设施维护得当,房间明亮舒适 很不错的入住体验,位置很方便,在地铁站出口旁边,房间符合预期,明亮洁净舒适,住在西翼,阳台上没看到什么景观,但是绿化做得不错,不会感觉枯燥;一楼公共区域总是坐满人,不确定是否因周末的缘故,有拥挤的感觉。最希望能改善隔音情况 18 May 2014
Rated 4.0 out of 5.0 by Service in Club Lounge Tremendous staff and Service We had to stay in hotel because of very bad rain weather and our stay from 2 nights became 5 nights...for us a big deal because incurred cost but also safety and comfort. Hotel Management informed about weather situation and recommend to stay indoors. 18 May 2014
Rated 5.0 out of 5.0 by 服务一流 半夜送餐及时,但是我晚上12:30到酒店时,外面没有门童帮我开车门/酒店门和提行李 当天正是深圳暴雨的那天晚上 17 May 2014
Rated 5.0 out of 5.0 整体感觉不错 预定的时候非常麻烦。等了讲解45分钟才接通电话。 做了房间升级,非常不错。 赠送的果盘感觉太过于廉价 16 May 2014
Rated 5.0 out of 5.0 by 非常不错的体验 第二次入住,这次升级到了带露台的套房,房间很舒适。给人感觉很好。酒廊的食物味道不错。酒店的员工态度非常好,送的小牛很可爱 16 May 2014
Rated 5.0 out of 5.0 by Fantasic hotel like no other in Shenzhen Love this hotel. My favourite in Shenzhen. I recommend taking a club room to experience the excellent service of the club staff and the pleasantly appointed lounge. The rooms are big and the beds comfortable. Fantastic pool and beach, the Galleon brew house is great fun and definitely worth a visit. 16 May 2014
Rated 5.0 out of 5.0 by Great Service I greatly enjoyed the staff on the Club Floor. They were very attentive and knowledgeable in services they provided. I would especially like to thank Yvonne, the Club Floor Manager, for the help and friendliness she provide me during my stay. 15 May 2014
Rated 5.0 out of 5.0 by Great Hotel in Shenzhen This was my first stay at the Intercontinental Shenzhen property. My colleagues had stayed but I preferred the Crowne Plaza that is no longer a IHG hotel so I had to move. I'm glad I did as this hotel is fantastic! The property has a good choice of restaurants, lounges and other amenities that I used and enjoyed. Much better place than the old Crowne Plaza. I had a great time at the Galleon Restaurant, thanks Harold, your a great host ! Also the music and food at the Alenha restaurant was great. Be sure to listen to and meet Felix and Gabby! I'll stay again when I return to Shenzhen. 15 May 2014
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InterContinental Shenzhen

  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
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Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel.
  • Local Time

    2:39 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 3 Room(s) with Accessibility Standards
    • Parking