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Rated 4.7 out of 5 by 394 reviewers.
Rated 5.0 out of 5.0 by Excellence is what you got from this tremendous hotel As usual, everything is perfect in this hotel. I'm Ambassador for now more than 4 years. This hotel is one of the best in Shenzhen, I recommand this hotel either for business trip or for leisure with family. 01 April 2014
Rated 4.0 out of 5.0 by 我来谈谈床和淋浴 床有点软了。淋浴设计不合理,由于有个台阶,每次水都会从台阶流到外面,而且不是一点点水。顺便说一句,我住的是的东楼,豪华大床房。 31 March 2014
Rated 5.0 out of 5.0 by Great 1st time stay Facility was really nice and well cleaned. Service was really good. The front desk person was very helpful and cheerful, which made my trip feel less exhausted and more delighting. The responsiveness of the room services was also really excellent! 31 March 2014
Rated 5.0 out of 5.0 by 闹中取静,服务一流 非常舒适放松的度假村酒店。各种公共设施非常齐全,服务人员态度友善。唯一值得注意的是,船吧吵闹的鼓点会延伸至凌晨,这对于很多追求休闲质量的人是无法忍受的。 30 March 2014
Rated 5.0 out of 5.0 by Great service with professional staff Although just staying for one night in IC shenzhen , to overall service level ,Including the room facility , staff manner and food quality are excellent and maintain at a higher level , especially thanks Alisa and IVY kang for the professional service. they are incredibly helpfuly and bend over backwards to please their guests The IC shenzhen is my preferred choice when visiting Shenzhen. I strongely recommend you vistin this outstanding hotel. 30 March 2014
Rated 5.0 out of 5.0 by Excellent facility, excellent service I frequently visit Shenzhen for business purpose and always stay at this hotel. Though the hotel is a little old now, it is still in excellent condition. All the staff are very friendly and knowledgeable. I have nothing but good to say about this hotel and would recommend it to anyone who comes to Shenzhen. 29 March 2014
Rated 5.0 out of 5.0 环境很好 在深圳市区中间能找到这样的地方很不容易。作为IHG集团的一分子感觉非常好,不只是可以享受员工价格,还可以享受到客人的服务。 尤其要感谢的是Catherine。 28 March 2014
Rated 4.0 out of 5.0 by beautiful hotel and excellent services This hotel is like an oasis in Shenzhen. Very seclude but still in very central location. 27 March 2014
Rated 5.0 out of 5.0 by 舒适的休憩港湾 房间宽大,走道温馨明亮,每个房间的门都很考究,古色古香。房间的浴缸跟其他酒店相比很特别,宽敞舒适,还可以看到窗外美景,赞! 26 March 2014
Rated 5.0 out of 5.0 by 物超所值,无以伦比 环境很好,服务很贴心,早餐选择很多,花园还可以散步 环境很好,服务很贴心,早餐选择很多,花园还可以散步 环境很好,服务很贴心,早餐选择很多,花园还可以散步 26 March 2014
Rated 5.0 out of 5.0 by 房间舒适,服务一流 房间很大,配套齐全,卫生间分区很合理,浴缸超舒服,阳台景观好可以看到船吧,适合商务、休闲度假人士,酒店游泳池有一个小沙滩,适合小朋友玩 23 March 2014
Rated 5.0 out of 5.0 by 十分出色的酒店! 对于皇家大使来说,深圳洲际酒店让人有回家的感觉,贴心和亲切的服务,是行政酒廊一贯的风格,食物的选择也相当多,每次入住都会感觉十分放松,也一定会再次入住。 23 March 2014
Rated 4.0 out of 5.0 by 早餐服务有待提高,空调温控似乎无效 早餐服务员询问了饮品却一直没上,每次都忘。只有询问房间号的事每次都不会忘。 客房空调调节了温度却没有效果。 安排的房间离电梯太远,走路时间很长。 从观光电梯下去很难找到出口。 23 March 2014
Rated 4.0 out of 5.0 by 以下 會員俱樂部 連牛奶都沒有提供. 咖啡機使用不方便.裝潢可以加強.床鋪也需要加強.隔音窗需要加強.沐浴用品味道不好。 21 March 2014
Rated 5.0 out of 5.0 Great Hotel The facilities are great and brandnew. The staffs are professional and hospitable, especially the staffs in the Club Level. The service, food and environment of the Club Level is impressive!! 20 March 2014
Rated 5.0 out of 5.0 by Enjoyable stay Very good impression from check-in to check-out... Highly trained and polite staffs, nice and clean room... It is a solid 5-star hotel. 19 March 2014
Rated 5.0 out of 5.0 by everything is very good it is a really high-level hotel ,espeacially the service and room 19 March 2014
Rated 5.0 out of 5.0 by 房间宽敞大方,设施一流 房间宽敞便于休息,环境优美安静; 带有阳台,窗外小树流水, 早晨可以不受干扰地安静的休息,学习; 房门高大而传统,隔音非常好; 大而房的浴缸,可以充分放松。 18 March 2014
Rated 5.0 out of 5.0 by 房间服务 硬件非常好,相应软件也非常到位,服务人员训练有素。唯一不便,房间分布非常分散,有时候指示标识不是非常有效。 17 March 2014
Rated 4.0 out of 5.0 by 住宿體驗 房間舒適乾淨, 但有些房間(ex. 61xx)雖然安靜, 但是以距離電梯遠換得, 並不是很方便. 服務人員態度親切, 令人印象深刻. 美中不足的是房間似乎沒有110V電壓插座. 17 March 2014
Rated 5.0 out of 5.0 by Excellent Service and Care I have stayed at the Shenzhen Intercontinental many times and I'm never disappointed with the care and they always remember my preferences of room and amenities. Great Hotel, great staff. 17 March 2014
Rated 5.0 out of 5.0 电源插座,电视频道问题 电源插座少,同时手机电源插座插入后经常被弹出来,插不进去。电视频道不清晰。其他的服务质量都很好,没什么问题。很想用超大浴盆,但是不想浪费水,也不知道是否有过消毒,没敢用 17 March 2014
Rated 5.0 out of 5.0 by 设施完善,服务一流 去深圳很多次,第一次住IC。以前基本上住IHG下面的CP等品牌,果然IC是要高一个级别。 位置很不错,地铁入口就在酒店门口。 服务超级好。check in的柜台人很多,旁边的大使柜台主动请我过去。而且帮忙查出了是金卡会员。第一次拿到2张welcome drink的券,不错的。 17 March 2014
Rated 5.0 out of 5.0 优质服务 大堂办理入住井井有条、温馨快捷,并能很好的记录、并能提前落实加硬床的要求。 早餐服务人员领位及时,餐食干净、美味。 16 March 2014
Rated 4.0 out of 5.0 by 环境不错,客房风格我喜欢。 唯一不足的是,房间温度调节不够好。也许是因为当天深圳很热,所以,中央空调没有开。阳台很不错。 阳台上的椅子也很不错。景观也很好。 16 March 2014
Rated 5.0 out of 5.0 by Great Service My wife and I stayed at this hotel for two nights and were very pleased with the hotel. The entire staff was very friendly and met our every need. I would highly recommend this hotel. 13 March 2014
Rated 4.0 out of 5.0 by convenient and comfortable location is very convenient, Toilet is luxury and beautiful. 13 March 2014
Rated 5.0 out of 5.0 by 非常出色的会员忠诚计划 酒店位置非常出色,就是毕竟有比较长的时间了,设备保养的挺好,但还看得出比较老的痕迹。进门的时候,唯一不满的可能就是没有给我任何反应的门童,可能也因为我自己太年轻吧 12 March 2014
Rated 3.0 out of 5.0 by A Resort Property Not a Business Hotel I was a little surprised when I was driven to this hotel and seen the Gallion perched on the roof, this let me know that this property is more a resort than business class hotel. When I reviewed the pictures of the property I did not see the Gallion in any of them I wonder why? When I was greeted the staff were friendly and accommodating although when I asked about Ambassador check in they were either unable to understand my English or were reluctant to take me to the Ambassador desk. Luckily all the check in counters were busy so I was taken to the Ambassador check in. On check in I asked if I had been upgraded and I was told that I was, however what I was upgraded to was exactly what was on my booking reference. When I pointed this out I was informed that they would contact management and get back to me. I am now back home and still have not been contacted. English was maybe the issue here and my accent may have thrown them, however I found that most of the staff had a problem conversing in English. The property is immaculate and the rooms well appointed but the location is next to two theme parks. This meant that from about 7:00AM to around 9:30AM then from 9:00PM to around 10:30PM the hallways were full of happy holiday makers shouting their joy. My only gripe on the room is that if you used the amenities in the bathroom they were not replenished the next day. I would recommend this hotel to anybody on a vacation, if on business I would look elsewhere as the Vegas type theme is not conducive to business. 11 March 2014
Rated 5.0 out of 5.0 by great service, confortable and large room, Every time I come here, I found great service, kind people, large restaurant choice, confortable and large room some with nice view, good training room and pool. The area also is very pratical with shooping center and restaurants close by. 10 March 2014
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  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel
  • Local Time

    5:55 AM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • 3 Room(s) with Accessibility Standards
    • Parking