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Shenzhen

Rated 4.7 out of 5 by 431 reviewers.
Rated 1.0 out of 5.0 by Re-train the staff attitude and Soundproof system My friend was really sick and got serious stomach when we were checking in. I clearly requested that please arrange the room closer the lift and front desk staff promised me the the room is very close to the lift. However, she assigned a room which is end of the corridor. I was so disappointed and think was cheated. As a loyalty guest of IHG group, i really love and believe IHG. But inter continental Shenzhen make me upset every times . I complained about the soundproof system 2 years ago with Kevin Director of Rooms and mentioned that really couldn't sleep in the morning when the housekeeping staff was servicing the room. They are so noise and never consider the other guest who are still sleeping. This problem happened again this time. I was woken up at 730am and kept hearing BANG BANG BANG. I have no idea what's going on. Anyway really upset……please give me a response at your earliest convenience. thanks, Anthony 22 April 2014
Rated 5.0 out of 5.0 by 非常不错的体验,客户很细心硬件非常好。房间大,而且还有个阳台。小朋友在房间跑来跑去玩的很开心。 非常不错的体验,客户很细心硬件非常好。房间大,而且还有个阳台。小朋友在房间跑来跑去玩的很开心。 下次来深圳一定入住这家酒店,不管是商务还是个人旅游都合适。 21 April 2014
Rated 4.0 out of 5.0 by 整体环境不错,房间通风不够 整体环境不错,房间通风不够; 酒店装修挺新的,绿化也是不错,特别是游泳池挺好的,还有健身房。所以,总体上还是值得推荐的,早餐的话,最好能增加新的食物。 21 April 2014
Rated 5.0 out of 5.0 by Excellent Service I stay at InterContinental Shenzhen quite long time and very often, every time I stay, Everyone gives me a warm welcome, and knows who I am and what I prefer. This makes me feel like I'm coming home. Excellent service of the staff from Front desk, Lounge Bar ,and Breakfast area especially. 20 April 2014
Rated 5.0 out of 5.0 by Great Location The hotel is excellent in all respects and the location is next to Splendid China park, well worth going to. I would definitely stay here again. 18 April 2014
Rated 5.0 out of 5.0 by 地點非常好,深圳度假首選 酒店很大而且豪華,有很多富有特色的餐廳,特別是船屋!地點一流,地鐵一上地面就是酒店,酒店員工服務很好及專業,以後還會再入住 18 April 2014
Rated 4.0 out of 5.0 by The Fitness centre is fantastic Great hotel, comfy, excellent service, and good location. Close to the areas I needed to visit for business and close to the border. Loved the gym, pool and steam room. Best I have experienced at a hotel. 17 April 2014
Rated 5.0 out of 5.0 by 一如既往非常满意的入住! 因为本身在深圳,过来这里入住主要是带家人和小孩度周末,儿子非常喜欢在酒店的沙滩上面玩耍,基本一天要下去玩2次,非常开心。这次是我们第3次入住了,各方面体验都一如既往的非常满意:客房非常豪华舒适,设施齐备,也非常安静,看到锦绣中华一侧风景非常好。我尤其喜欢里面的BOSE音响,每次都从车里拿了碟包去房间听歌,特别舒服。酒廊下午茶的巧克力蛋糕非常美味,水果也很新鲜甜美。自助早餐和晚餐品种丰富,每次吃得很饱很好。 以后还会经常入住,并且会推荐其他朋友入住的。 16 April 2014
Rated 5.0 out of 5.0 by 服务和硬件都非常好 员工服务很好,尤其是对大使的接待每次都有很好的体现,加上酒店的硬件设施得天独厚,个人认为国内最好的洲际酒店之一,无论商务和休闲都很推荐这家。 16 April 2014
Rated 5.0 out of 5.0 by 酒店环境 酒店环境很不错,很有度假休闲的感觉,船吧跟泳池设计很别致,绿化不错,有一点小小的缺点就是酒店附近没有便利店 14 April 2014
Rated 4.0 out of 5.0 by Club Floor Nice, clean safe hotel, but the Club Lounge food could use more Western choices. Club Lounge staff is also a little inattentive at times, but very nice once you get their attention. 14 April 2014
Rated 5.0 out of 5.0 good sevice and comfortable room Second time I choose this hotel!I believe this is best hotel in this area!highly recommended! 14 April 2014
Rated 5.0 out of 5.0 工作人员服务态度非常亲切 工作人员服务态度非常亲切,由于我每周基本都会在洲际住上一晚,有很多前台工作人员已经认识我了,我到了前台,不用出示证件,他们就可以亲切的跟我打招呼,让我有宾至如归的感觉 13 April 2014
Rated 5.0 out of 5.0 门童需要培训 不知道是我看起来很年轻还是怎样,在下车的时候等了很久没有人帮我拿行李,而我自己手上还拎着东西,只能放下手里的东西,把行李箱从后备箱拿出来,再把放在地上的东西再放到行李箱上,不过进门之后有礼宾部其他员工很快就接过我手里的行李,所以门童需要培训一下了! 13 April 2014
Rated 5.0 out of 5.0 by 房間整潔 舒適 第一次去深圳 入住洲際酒店 感覺酒店設施很新 氣氛不錯 房間內整潔 舒適 浴室寬敞 乾淨 感覺很好 但這次 因為是business trip 沒啥機會可以使用到酒店內的其他設施 覺得有點可惜 希望下次有機會再去的時候 可以再好好體驗一下 13 April 2014
Rated 5.0 out of 5.0 by swimming pool is nice. 整个感觉非常不错,洲际也一般是出行的首选的酒店。很大的游泳池,有室内及室外,非常好的设计。早餐也很丰富,非常不错。 13 April 2014
Rated 5.0 out of 5.0 by Business in China The hotel was very nice and clean, though the design choices weren't always to my taste, but none the less well put together. The room was very nice, clean and with ample space. There was a slight funky smell though, kind of like in a basement, so the room needed some airing out. Apart from that, the standard was top notch. The staff were all friendly and helpful, though some were a little lacking in their english skills - though they still tried their best, or asked someone else for help. 13 April 2014
Rated 5.0 out of 5.0 by 完美的入住t 从2010年开始就入住这家酒店,因为都是出差所以总是来去匆匆,直到去年下半年,由于有生意伙伴来开会在行政酒廊,体验了她们的贴心和无微不至的服务,印象非常深刻,从此洲际就成了我的唯一选择!非常感谢Yvonne和酒廊所有同事,不论在我入住期间遇到什么问题,她们都能及时帮我解决。强烈推荐这家酒店。 12 April 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 床铺舒适,服务一流,周边环境非常好。家具需要翻新,电视机该换了,室内泳池的温度稍微低了些,不适合游泳 11 April 2014
Rated 5.0 out of 5.0 by 非常好的选择。 环境好,位置优越,服务一流。如果可以的,还会再次入住,是很好的选择。商务,休闲都非常好。小朋友玩得也很高兴。 10 April 2014
Rated 5.0 out of 5.0 by 一流的酒店 位置不错,就在华侨城地铁站口,出行可以打车也可以坐地铁,都很方便。环境很好,闹中取静。员工服务都不错,态度很好,有求必应。综合来看是深圳最好的酒店之一了,值得你试试 10 April 2014
Rated 5.0 out of 5.0 by 位置优越,硬件较好,服务一流 一次很好的度假体验。酒店位置很好,距离景点很近。硬件设施较好,干净整洁。服务人员热情周到。对于突发情况给予很好的处理,令人印象深刻。餐食不错。电视频道及效果有待提高。 10 April 2014
Rated 3.0 out of 5.0 by Un-expected experiences Normally, under my expectation, InterContinental should provide the excellent services to their guests. But, at this time, I was wrong. At the night of heavy rain, I urged back to Hong Kong. But, no people able to help on calling/ hiring taxi. I was waiting for more than 40 minutes with heavy luggages and wet body. 10 April 2014
Rated 5.0 out of 5.0 by 酒廊服务很好。 酒廊服务非常好,但是不喜欢前厅的经理。是一家值得体验的洲际酒店,在当地也是保有盛名~整体建筑也非常有特点! 09 April 2014
Rated 5.0 out of 5.0 by Good location and friendly staff This hotel is very clean with a good location in Shenzhen 09 April 2014
Rated 5.0 out of 5.0 by Recommending Interconn Shenzhen I've stayed at Interconn Shenzhen for many times (60 ), my experience with the hotel has improved dramaticaally since I became an ambassador member 3 years ago. I always enjoy the warm attitutue and great services of the hotel staff, love the convinience of the facility, and appreciate the food and drinks onsite. 08 April 2014
Rated 5.0 out of 5.0 by 服务好 前台和礼宾的服务都很好,态度很和蔼,也总是面带笑容。 我只预定了一天,也只入住了一天,但是退房结账时出了一点小问题,即使那时候非常忙碌,前台也还是非常及时的把问题解决了。 床铺很舒适,但是觉得卫生间的设备看起来不是非常新,入住时洗脸台还有水迹。 总的来说不错啦。 08 April 2014
Rated 5.0 out of 5.0 by Great stay experience The same great level of Ambassador reception desk service, and it is never changed. 07 April 2014
Rated 5.0 out of 5.0 by 综合都很好 各方面都不错,除了白天装修的噪音有点大了。国内的洲际基本都去过了,感觉深圳洲际的综合品质很高,应该代表了洲际的水准,希望下次入住,有机会逛一逛花园。 06 April 2014
Rated 5.0 out of 5.0 by 房间很大,设施豪华,服务一流 房间面积和质量大大优于之前住过的上海洲际,出乎意料。员工服务意识也非常强,行李员主动帮忙搬运行李,当晚由于深圳大暴雨我们全身都淋湿了,行李员主动帮我们多拿了饮用水并主动说明了烧水器的位置和空调温度的调整方法。客房送餐时间非常准确,并且附带有移动餐桌,非常方便。 04 April 2014
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Shenzhen
  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel.
  • Local Time

    1:44 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 3 Room(s) with Accessibility Standards
    • Parking