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WELCOME TO

Shenzhen

Concierge Photo Concierge Signature
Eric Li
Assistant Chief Concierge

Insider Tips

LOCAL CULTURE

DINING WITH A LOCAL

When you play host, it is always gracious to pay for a meal. However, your local guest may request to pay as a matter of courtesy.
THE FIRST 5 STAR SPANISH THEMED HOTEL IN CHINA.
Experience a fusion of cultures at this chic hotel in Shenzhen, China. With its Spanish theme, including the landmark Galleon Restaurant, guests can also enjoy Chinese, Thai, Brazilian, French and Western fare; or venture out to savour the authentic taste of Shenzhen in nearby Overseas Chinese Town. With its own beach and water park, the hotel offers a choice of leisure options: relax by the indoor and outdoor pools or work out at the state-of-the-art gym.

Guest Reviews

Your boundless world

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    InterContinental Shenzhen makes it easy to sample a different cuisine every night with the hotel’s varied restaurant selection---Chinese, Thai, Bra...
  • Amenities & Services

    The fitness centre keeps your workout regimen on track with treadmills, bikes, workout stations and free weights. A sauna, steam room, indoor and o...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Shenzhen

  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel.
  • Local Time

    11:08 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 3 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.7 out of 5 by 497 reviewers.
    Rated 5.0 out of 5.0 by Nov 19~21 experience As usual my overall experience in this hotel is perfect. Yuki and her team is very considerate, VIP bar is very nice, waiters is very polite... 24 November 2014
    Rated 4.0 out of 5.0 by Beautiful decor, inept staff This hotel is beautiful and very large, with numerous amenities. The decor is excellent and tasteful, harkening to a Spanish galleon theme and complete with tremendous life-size galleon suspended above the hotel. With multiple restaurants and bars and spacious living quarters at affordable rates, there is scant reason for guests not to stay. However, the staff is likely to need additional training in view of the following three examples. First, upon checking in, I was told that because I was an IHG member, I could help myself to the room's minibar including all beverages and beers. I drank one 10 oz. bottle of orange juice from the minibar during the stay and was surprised to see that I was charged 40 RMB for the orange juice (about $6.50). Since it was a large sum of money, I casually and politely informed the check out employee that I was told that it was complimentary. He didn't respond. I then assumed that he maybe didn't speak English, but he proceeded to process the remainder of my checkout (including exchanging cash) in English. So I then politely requested that he waive the charge, and he ignored me again. Since it was only a few bucks, I quietly paid the $6.50. Nothing worth raising a fuss over. Second, when I sat down for breakfast after I checked out, I was asked for my room number from waitresses on at least three separate occasions. A first occasion to ask my room number. No prob here; this is normal. A second occasion to notify me that my room is ineligible for free breakfast while I was eating. I thanked the waitress for informing me, and I asked her to bring me a check directly, but I thought to myself that bringing a check should be the default action when the room is ineligible for a free breakfast. Not a big deal. A third occasion to ask me, in an almost accusational tone, that the room number I gave to them was not occupied. (Were they accusing me of giving a fake room number?) Of course, I replied, I just checked out. (Shouldn't they be able to see that?) Furthermore, I thought to myself, even if I gave a fake room number, I asked them to bring me the check, so I would pay for the breakfast anyway. Not a huge deal, but the whole situation made me feel like the waitresses were accusing me of trying to get a free breakfast. For real? Third, when I fetched my bags, I asked a bag check employee for the Chinese name of a local bus port, so that I could communicate this to a cab driver. The guy gave me a Chinese name, and I asked him (because I'd earlier reference multiple ports on Google Maps) if that was the only one. He said, of course it's the only one. I then told him that I was looking for a port with buses, and he said it's the only one with buses. So I hop into a cab, tell the cabbie the port name given to me, and end up at the wrong port. 50 RMB and a 40-minute detour later, I end up at the correct port ... another port with buses, lo and behold! In sum, pretty hotel with some really inept employees. 21 November 2014
    Rated 5.0 out of 5.0 by 始终是在深圳最棒的酒店体验 每次到深圳都会入住,非常好的设施和服务,就是周边配套不够多,但是出门就是地铁公交,打车自驾也方便,总之非常赞! 20 November 2014