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Concierge Photo Concierge Signature
Eric Li
Assistant Chief Concierge

Insider Tips



When you play host, it is always gracious to pay for a meal. However, your local guest may request to pay as a matter of courtesy.
Experience a fusion of cultures at this chic hotel in Shenzhen, China. With its Spanish theme, including the landmark Galleon Restaurant, guests can also enjoy Chinese, Thai, Brazilian, French and Western fare; or venture out to savour the authentic taste of Shenzhen in nearby Overseas Chinese Town. With its own beach and water park, the hotel offers a choice of leisure options: relax by the indoor and outdoor pools or work out at the state-of-the-art gym.

Guest Reviews

Now Your Nights Are Free


  • Restaurant & Lounges

    InterContinental Shenzhen makes it easy to sample a different cuisine every night with the hotel’s varied restaurant selection---Chinese, Thai, Bra...
  • Amenities & Services

    The fitness centre keeps your workout regimen on track with treadmills, bikes, workout stations and free weights. A sauna, steam room, indoor and o...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China, People's Republic Of
  • Front Desk +86-755-33993388

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed in our hotel.
  • Local Time

    1:47 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • 3 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.2 out of 5 by 173 reviewers.
    Rated 4.0 out of 5.0 by Excellent service staff The service staff from the reception to the housekeepers are excellent, always with a smile although at times short-handed. In particular the staff on the 9th floor executive lounge deserves special mention for their great service. However the food and snacks provided during the daily happy-hour period at the executive lounge are below standard as compared to other hotels. 28 May 2014
    Rated 5.0 out of 5.0 by 優越商務服務 由於上次出差沒有確定好酒店,臨時致電酒店預訂,商務經理Eiro根據實際情況盡力幫我協調出一間房間,這種感覺非常好,像我十幾年前第一次入住假日酒店時留下的美好印象。 這次還是選擇東華假日,繼續體驗家的感覺⋯ 25 May 2014
    Rated 5.0 out of 5.0 by worth staying This is my 2nd time stay here. The hotel is not new but i can see it maintained very well. The staff was polited and helpful. The bathing facility is not good enough but quite understandable. Service is good to cover everything. Generally the stay is very comfortable. 21 May 2014
    Rated 4.0 out of 5.0 by Great lounge for business travellers Convenient location, Happy hour in the business lounge when staying on the Executive floor. Friendly staff, would stay here again. 20 May 2014
    Rated 5.0 out of 5.0 by 位置好环境佳 自从跟深圳项目,已经几次到这里了,非常不错的位置,友善的员工,泳池在附楼还有桑拿,体验不错,交通方便 14 May 2014
    Rated 4.0 out of 5.0 by Great service & harmony enviorment Change the food items, more selection as possible, more seasonel slections regularily 05 May 2014
    Rated 5.0 out of 5.0 by Wonderful service I was staying in Holiday Inn Donghua Shenzhen few days in April. It is located few km (15 min taxi ride) from Shekou Ferry Port. Upon arrival I was received room upgrade as Platinum IHG Rewards Club Member. I got a very nice suite on high level with a view over the city. The room rate included breakfast which was absolutely tasty, very wide range of food and beverages and big hot meals station. The room was very comfortable, nicely decorated and very clean, housekeeping very efficient. Concierge service is very good. All staff was very helpful and fulfilling my needs but there was one person, who made my day with a extremely high level of service - it was Ms. L. at the reception. Her manner, competency and willingness to address all guest needs are absolutely unique. She is a real value to the Holiday Inn Donghua Shenzhen. 26 April 2014
    Rated 4.0 out of 5.0 by 商务首选 很不错的位置,服务比较到位,房间质量也不错,很多老外在这里,行政酒廊人比较多,一如既往的高品质,非常好的体验 16 April 2014
    Rated 4.0 out of 5.0 by Service is excellent. Hotel is old, need to be upgraded. Customer service is excellent. But hotel is getting really old, carpet is dirty, definitely needs some upgrade. Also computer server is so slow, I couldn't work from the hotel. As a business traveller, that's a big idea. 14 April 2014
    Rated 4.0 out of 5.0 Good staff service Staff is kind-hearted, good service. Decocation is a little old. Taxi at morning is hard to take. 12 April 2014
    Rated 5.0 out of 5.0 by 符合holidayinn的定位。 位于南山区,去深圳湾过关香港很近很便利。房间的和睡眠有关的床品和氛围很不错。以后出差在附近,这家店值得再回来。 11 April 2014
    Rated 4.0 out of 5.0 by Good breakfast the breakfast is very good with many choices of food 09 April 2014
    Rated 4.0 out of 5.0 by Good internet facilities + Great service TV should have more channels - especially Sport Channel... Need bigger TV screen and Hi-Fi set More slections of BUffet Dinner & change regularily Preferable More seasonel food 08 April 2014
    Rated 5.0 out of 5.0 by Front Desk Staff Passion , Skillfull and Thoughtfulness. Remeber the face of most frequent customer and preference other than listed in my profile. Make me feel like stay at home. 01 April 2014
    Rated 4.0 out of 5.0 by Good stay Everything was just fine. I made a call in the night to book a taxi of next morning. And the conciege did book it for me on time though there were dozens of people waiting in the lobby. I got the car first. Impressed for this. Room is good. I got upgraded to a suite. There are a lot of Japanese restaurants nearby. 01 April 2014
    Rated 4.0 out of 5.0 距离perfect一步之遥 没想到在行政楼层的房间,居然遇到椅子和淋浴坏的情况。美中不足吧。其他服务餐饮都还不错。希望下次入住不会遇到这样的问题了。 28 March 2014
    Rated 4.0 out of 5.0 by 還會再度入住 距離蛇口口岸很近,飯店附近也有海雅百貨和深圳書城,飯店人員服務親切,打掃也很乾淨。 廁所較小,不過瑕不掩瑜 27 March 2014
    Rated 5.0 out of 5.0 by Great service and location I know this Hotel since 10 years and I have had always a very good time. Location to Airport and near customers are very good. The same to Shenzhen bay and Sheikou to reach Hong Kong. Staff are very friendly and helpful , especally the very good concierge and front desk team!!!! 17 March 2014
    Rated 3.0 out of 5.0 by The water in the swimming pool seems never changed The water in the swimming pool seems never changed, it has a Brisk smell and the eyes feel Sting. 14 March 2014
    Rated 5.0 out of 5.0 Good location and service I will back again because I think my choice is good for me definitely. 13 March 2014
    Rated 5.0 out of 5.0 by Excellent staff service - Front desk and concierge Literally all the hotel first-line customers facing staff are able to handle your hotel's first guest-company interaction well! Excellent job!! 08 March 2014
    Rated 5.0 out of 5.0 by Good location and friendly staff This is the second I visit this hotel. One of the staff warmly welcome me and introduce me everything on the hotel, make me feel at home. Thank you. 14 February 2014
    Rated 5.0 out of 5.0 by 很好 房间大,舒适,价格便宜。唯一的缺点是位置在一个立交桥下,所以过去不够方便,出租车需要绕行才能到酒店门口。 11 February 2014
    Rated 5.0 out of 5.0 by Good breakfast This is my first time choose holiday inn donghua shenzhen. Although i booked the club room directly and no room upgrade for platinum , the room is clean and fstill got me feel so comfortable. The snacks and some drinks from the minibar is free! I also enioyed the buffet breakfast in the lobby restaurant when the executive lounge is closed on 25 january Overall, I am enjoyed and already planning on my next trip here and enjoy the benefits membership soon. 08 February 2014
    Rated 5.0 out of 5.0 by 非常满意的一次入住 酒店大堂宽敞明亮,入住的豪华房,房间整洁、宽敞,有舒适的沙发,有免费的网络、迎宾水果,洗手间干净而又宽敞,非常棒! 08 February 2014
    Rated 4.0 out of 5.0 by good service good service from door man, bell boy. Good room, fitness 03 February 2014
    Rated 5.0 out of 5.0 An excellent stay expreience Everying is wondeful. very helpful staff, good room. 02 February 2014
    Rated 5.0 out of 5.0 by Amazing Service & Comfortable Rooms I stayed 16 days in a business trip and I feel like home with all attentions and service. Good Breakfast, Great Customer Service and Great Room... 29 January 2014
    Rated 3.0 out of 5.0 by Bad air conditioner. I hopeouble check the Romo condiciones before gibe the Romo to the customer. 23 January 2014
    Rated 4.0 out of 5.0 by breakfast This time stay i can enjoyed with very good breakfast. Before also took breakfast in this hotel, but this time specialy taste good. you will try bread and cakes at breakfast ! 15 January 2014
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