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Shijiazhuang

Rated 4.2 out of 5 by 58 reviewers.
Rated 5.0 out of 5.0 by 早餐服务有待改进 服务尚部完善,没有让人宾至如归的感觉。非常生硬。 房间内也没有开瓶器,每次需要服务员送。非常麻烦。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 11 June 2014
Rated 3.0 out of 5.0 by A night in Shijiazhuang Good overall hardware and new. Warm welcome for smokers. Watch TV during waiting for e-mail down load is suggested Again, I hate any survey to restricted minimum words or characters. It just further furnish the good or bad unnecessary 08 June 2014
Rated 5.0 out of 5.0 by Very good hotel. The staffs are friendly and willing to help. The location is very convenient. The room is clean. The bed is comfortable. Executive Lounge is quiet and comfortable. 06 June 2014
Rated 5.0 out of 5.0 by 性价比高 以洲际来说,石家庄店价格很便宜,入住感受也很不错。虽不在市中心,但旁边就是万达中心,要临时购物、餐饮甚至看电影都非常方便。 03 June 2014
Rated 5.0 out of 5.0 by 设施服务一流 石家庄洲际酒店地理位置交通方便,环境设施一流,服务不错。早餐食物丰盛,唯一不足是泊车位管理不够到位,住客泊车没有优势。 03 June 2014
Rated 5.0 out of 5.0 by 石家庄最好的酒店 但是大使礼遇执行起来经常遇到问题,让人难免感觉大使和白金没有差别。不过应该是大中华区性价比最高的洲际了。。。 02 June 2014
Rated 4.0 out of 5.0 by 万达洲际 硬件软件基本达到洲际水平,白金卡除了欢迎饮料没有其他待遇,中午入住时说水果已经送到房间了,进去根本没有,直道晚上11点还没有送,打电话催了送了过来。 02 June 2014
Rated 4.0 out of 5.0 by 对皇家大使待遇较差的一家 住过几个城市的洲际,石家庄的可能是对皇家大使待遇较差的一家,从酒店开业到现在,提供的服务一直下滑。欢迎水果的种类,小吃的种类质量,房内酒水吧的种类不仅和其他城市洲际提供的服务无法比较,就是和自己之前的服务也有所下降,对于房型的升级也差强人意。真奇怪不是品牌连锁酒店么,难道没有统一的服务标准?令人略感失望,这里的皇家大使待遇并不是物有所值。 15 March 2014
Rated 3.0 out of 5.0 基本达到预期 入住总体感觉不错。小缺点,入住期间来了朋友,聊天中瓶装水没了,想多要几个,告诉说4瓶以上收费。不能理解。 14 March 2014
Rated 4.0 out of 5.0 by Comfortable room and good service I have stayed here for many times ! The hotel have a good location to me! And I like views here! 07 March 2014
Rated 5.0 out of 5.0 by 好酒店,好服务 很好的酒店。位置,服务,餐饮俱佳。 万达商圈,购物方便 只是一楼的进口红酒品质不行,品酒师可能没有品过就进店了。 10 February 2014
Rated 5.0 out of 5.0 by 不错的入住体验 前台人员也很好。刚一入住,灯坏了,维修人员也很及时。对面是个高尔夫球场,很好。性价比很高,还会再次来入住。 22 January 2014
Rated 5.0 out of 5.0 by 物超所值 酒店性价比很高,我会一如既往的选择该酒店,好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好 05 January 2014
Rated 5.0 out of 5.0 by Good All stuff are helpful, rooms are clean, can't wait for the next trip to Shijizzhuang again. 02 January 2014
Rated 5.0 out of 5.0 by Nice Room, Good location Highlight: 1. Location is quite fantastic! 2. Room is so good! I like the style of furniture and facility, made me feel warm at bedroom and clean at wash room. 3. Pillow is good. Always good at IHG hotels, makes me sleep well. 4. Gym and swimming pool is wonderful. Something to improve: 1. It would be perfect if the bed could be longer. 2. Perhaps the shower room is decorated by purpose, but i prefer the regular style with stainless steel ground cover because it is very inconvenient to pick something from the corner. 3. The tables besides the bed should be very closed but it was arranged with a little distance. I understand this is to make guest easy to pick something drop from the table, but when you are playing your portable computer or cellphone with live charging, you need a much longer than usual. Breakfast is not good as expected but still beyond my satisfication level (I was hoping more options of fruit and fresh juice). Overall, i give it excellent score. It is my first choice when i have business trip at Shijiazhuang! 30 December 2013
Rated 5.0 out of 5.0 So responsibility 非常不错的酒店,对面就是高尔夫球场,可以极目远眺。 下次还会来这里 建议朋友们可以尝试一下 期待下次的遇见 20 December 2013
Rated 4.0 out of 5.0 by could be better Temperature in room was not to regulate. My room was 26 degrees. Too hot. So to warm to sleep because of the heat. Early exit from hotel to airport, no one in the lobby to help get a taxi. Nice hotel but still a lot to learn. 15 December 2013
Rated 4.0 out of 5.0 by Room I like the room very much, its style feature modern integrate with Chinese culture. Bathroom is just great with both shower room and bath tub, which I enjoyed relaxation in the warm water and sweating. It would be much more better and convenient if there is cable available in the room for connecting my laptop with the audio system in the room, at least, available at the request. However, I admitted that that I did not check and ask during my last stay. When travelling, you try to save every gram to allow hand carry luggage. 12 December 2013
Rated 3.0 out of 5.0 by IMPROVE STAFFS KNOWLEDGE & POLITNESS 1) STAFFS AT CONCIERGE SHOULD HAVE GOOD KNOWLEDGE AND INFORMATIIONS ON MOST OF SIMPLE QUESTIONS THAT ROOM GUEST WILL RAISE UP - E.G. - POSTAGE OF SENDING A POSTCARD - LOCAL TRANSPORT. 2) ALL STAFFS AS LONG AS THEY ARE WEARING UNIFORM THEY SHOULD SAY HELLO TO ALL GUEST WHEN MEET INSIDE OF HOTEL 3) IN CHINESE RESTURANT STAFF SHOULD CLARIFY WITH GUEST WANTS 1 CUT OF TEA OR A POT OF TEA BEC PRICES ARE W BIG DIFFERENCE. N THEY SHOULD NOT SERVE 1 POT OF TEA TO 1 SINGLE GUEST WITHOUT ASKING/CLARIFY.. 12 December 2013
Rated 3.0 out of 5.0 by 服务上距五星级还有较长一段距离 酒店门前是一条繁忙的主干道,旁边就是石家庄万达广场,因为有万达广场,所以购物、用餐和交通是很方便的。不过酒店距离最近的公交站还是有一段距离(400米左右),酒店门前也不太好打车。 预订的豪华房,白金卡只给升一级到豪华公园景观房(在房间可以看到公园),最后补差价住进了行政客房。这家酒店行政客房的主要待遇有:使用行政酒廊、2小时会议室、每天免费洗衣两件、免费上网,目前不能在行政酒廊办理入住和退房。房间设施很新,毕竟才开业两年。房间结构比较紧凑,面积不大,但也不显得拥挤。房间内迷你吧的位置比较隐秘,主要是柜子门很隐秘,不容易发现,我想这么隐秘的地方怎么不放保险箱呢?保险箱设置在独立衣帽间里,衣帽间的灯是自动感应的,人走过去会自动亮起。浴室干湿分离,配有浴缸、淋浴间、电动浴帘。浴缸配有浴缸枕,有些房间的浴缸前面还有一个小电视。房间内即使把空调开到最低,仍然比较热,如果开窗,由于楼下就是主干道即使到深夜也很闹。 酒店一楼的自助早餐10:30结束,行政酒廊的早餐11:00结束。一楼的自助早餐品种非常丰富,能满足各种口味的客人。不过我始终觉得这样的酒店做的面食都不好吃,这家酒店也不例外,点了一碗云吞面味道不怎么样,面比较硬、云吞没有什么口感,比我在香港吃的差远了。煎牛扒不是现做,比较老,等我吃的时候,几乎都凉了。行政酒廊的早餐没有现场煎蛋。 晚上行政酒廊的欢乐时光提供的酒精饮料不多,也没有手工饮料提供。不过热菜有中式菜,另外还有炒饭、炒粉。酒廊的服务员不太主动,在我用餐过程中,有客人两次提醒他们添加食物。不过和酒店前台的工作人员相比,酒廊的服务员还是要热情得多,反映的问题也都能回答。 酒店的室内恒温游泳池和健身房设施不错,但是这些都不归酒店管理。游泳池不大,不过游泳的人也不多,设施挺新,水温接近28℃。 卫生方面,我最开始是在1603房间,我进房间发现房间内的大理石地板有很大一块污渍,而且这块污渍是不能清洁的。后来换了一个房间,没有这个问题。这对于一个才开业2年的酒店来说,我感到很不可思议。 服务方面,没有提供开夜床服务。另外,酒店的前台比较差劲了。注意,我说的是差劲。首先,不太热情。其次,在我入住期间,酒店前台的工作人员收到我的快递后给我打电话,我说我不在酒店,请求她让礼宾帮我把快递送到房间,她让我回酒店自己到前台取。最后,我16点在酒店退房,前台没有及时给我退公安系统,当晚20点我不能在其他酒店办理入住。 酒店的欢迎信,给人没有诚意的感觉。信的落款只有”宾客服务经理”,没有姓名,更没有签名。 这些问题,我在退房后收到的调查问卷也提到,酒店方面很快电话联系我,询问细节,并表示会反映给酒店管理层。 总之,石家庄万达洲际酒店,在硬件设施上够五星级标准和洲际标准,但是在服务上距五星级还有较长一段距离。 06 December 2013
Rated 5.0 out of 5.0 by 真的不赖 哈哈,好地方啊。感觉特别好的一个酒店,服务周到,环境卫生,细节到位。 酒店外观设计大气,功能分区明显。 遗憾的是没有时间到恒温游泳池体验一下。 28 November 2013
Rated 5.0 out of 5.0 by 一次不错的入住体验 从一开始进入酒店就感觉酒店都不错, check in和 check out的速度都是非常迅速的, 地理位置都是不错的旁边有万达广场, 酒店对面是一个公园, 房间内的设施都是很棒的.因为房间太干, 向客房服务要了加湿器, 很快也送过来了, 服务态度很不错. 唯一就是室内温度太高,有点闷.总体来说非常完美. 是一次难忘的旅游体验, 很喜欢这里,下次来还是首选洲际. 22 November 2013
Rated 5.0 out of 5.0 by 这个宾馆很好! 石家庄洲际酒店各方面都很不错,游泳池也很好。 另外,我怎么发现这个网站我在察看过往的入住记录时,如果看180天的纪录,会无法察看详细情况。希望网站可以解决这个问题。 12 November 2013
Rated 3.0 out of 5.0 by unexpected service I called Front Desk about airport shuttle service, but Front Desk had no idea about it. She transferred me to Concierge, but nobody answer the phone. Then back to Front Desk, I told Front Desk "Please call me back, when you find the right guy to answer my question. I don't like waiting on line." She did not agree, she transferred the phone to Concierge again. What I could do was waiting on line again, this time still nobody answered the phone. Then Front Deck agreed that they would call me back. What an unexpected service provided by Intercontinental Shijiazhuang! 30 October 2013
Rated 5.0 out of 5.0 by 整体感觉不错 整体感觉不错,装修时尚现代,体验很好,物有所值,服务和态度很不错,又处于中心位置,去哪里都方便!下次还会来的! 21 October 2013
Rated 4.0 out of 5.0 酒店门口打车无序 酒店门口没有安排服务员引导出租车,让客人自己在路边拦车,早高峰或者checkout的时候,客人体验特别不好无序,混乱,希望能改进。 20 October 2013
Rated 4.0 out of 5.0 by 早餐自助面食师傅服务意识不强 赞:22层的商务酒廊服务很周到。 不足:早餐时做面食的师傅一般都背对客人(至少有4次这样的体验),在忙手中的事情,给客人点单带来小小不便。 17 October 2013
Rated 2.0 out of 5.0 by no more hotel should be one of the best in that area, right at arrival can see that it is not really like that, missing help for laguage , check in was ok, did not get any upgrade ( i am just platinum ambassador member), send me to a room where outside on the corridor were a lot of noise ( it was maybe because i stayed only in executive floor!) after complaining they changed my room, that was ok , service at breakfast is really low , nobody clean the dishes ! maybe it was to early in the morning , only 2 guests are at 7 am there and it was to much to do for them to take care for that, also the restaurant manager is more busy to keep his colleagues happy with funny storys about his life, instead of manageing the restaurant!!! after 2 days breakfast i have been asked on the 3rd day to go to executive floor for breakfast !!! because i booked executuive room !!! are they mad!!!! it show the service they provide food is average, not only at breakfast also lunch is not better , rooms are ok, cleaning is ok too, loundry is fast but not cheap, fitness center is ok but it is better you take your water from the room with you because in the fitness they will charge for it , they have also free water but no cups where you can give it in !! so they make money!! poor policy location is good , nearby is shopingcenter with a lot of food places , golfcourse is direct infront of the hotel, park as well annoying internet ! useing tablets need to log in every time when screen goes standby ic shijiazhuang lost a customer , i am platinum ambassador since many years but that experiance i never ever had before !!! 25 September 2013
Rated 5.0 out of 5.0 by Good experience Good experience, clean room, nice service, good location 03 September 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. The room is very large, very clean, very comfortable bed,Bathroom design is novel in particular, I liked it。Hotel service is very attentive, very warm. Breakfast category a lot, very tasty。 27 August 2013
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Shijiazhuang
  • No.119, Huai'an Road,
  • Shijiazhuang , 050030
  • China, People's Republic Of
  • Front Desk +86-311-67796666

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Japanese, Chinese

Pet Policy

Pets are not allowed into the hotel.
  • Local Time

    8:41 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 2 Room(s) with Accessibility Standards
    • Parking