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  • 1 888 IC HOTELS
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Rated 4.5 out of 5 by 571 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed, staff service was good, but a bit old in room Overall my experience in your hotel was good, we did enjoy the world cup match at Victory Bar. Staff were friendly and smiley. But the room is a bit old and pool is too small. Anyway, I will recommend my friend to stay in Intercontinental hotel cos the location is very convenience and shops around. 09 July 2014
Rated 3.0 out of 5.0 by Comfortable bed only Double paid for the room but no refound since 1 week. Bad experience 09 July 2014
Rated 5.0 out of 5.0 by Calm luxury in the heart of Singapore We wanted a calm luxurious stay in the heart of Singapore, and this property delivers. The staff was very knowledgeable and helpful, really made you feel welcome. The lobby and adjacent lounge was pleasant, with happy hour prices. Our room on the 15th floor had a wonderful view, and was quite spacious for a city hotel. We only stayed for three nights, but had a wonderful time. Would definitely return. 08 July 2014
Rated 3.0 out of 5.0 by First impression Staffs at the reservations desk plays a very important part, as they are the ones leaving a first impression to guests. Last week was my first time at Intercontinental SG. I did not felt welcomed when I was at the reservations desk. I politely requested for adjoining rooms and late checkout. I do understand when the lady told me the hotel is at it's peak on weekends and they can only accommodate my request subjected to availability. But a little smile won't do any harm. I felt I was given a curt reply. I was a little furious, especially when I was tired from travelling and to be given a cold welcome. I usually request for late checkouts at other hotels, and staffs are usually very apologetic and polite when they cannot extend the hours for me, and in those cases, I do not mind. Just a smile can do wonders. Your bathrooms are not child-friendly. Children are unable to reach the sink to wash up. In most hotels, they provide some kind of stool in their bathrooms. The buffet breakfast food is good, except for the dim sum. Other than that, the rest of the stay was pleasant. Staffs and service at the breakfast was good, and room cleaning staffs we encountered along the corridor were friendly. 08 July 2014
Rated 5.0 out of 5.0 Comfortable bed and great service. Comfortable bed with a range of pillow choices for your liking, really great and easy to use bathtub and shower and great customer service by staffs. 08 July 2014
Rated 5.0 out of 5.0 by Great Hotel Stayed for 3 nights on rewards points but paid for lounge access. The Intercontinental Singapore was all I was hoping for. Great location, room, restaurant and Club Room. Most important aspect of the hotel is the professional and friendly staff who could not be faulted in any way which is a credit to the hotel and themselves. In short I highly recommend the Intercontinental Singapore if you are looking for location, facilities, restaurant and best of all great staff. 07 July 2014
Rated 5.0 out of 5.0 by Great services Very pleasant Hotel with a nice and welcoming atmosphere and staff. Highly recommend it! 06 July 2014
Rated 4.0 out of 5.0 by Very comfortable bed and Convenient Location Normally the service at Intercontinental Singapore is very good. While transit in Singapore I stayed 1 night there. I had 2 issues on this current stay. 1)The Olive rest. breakfast service was extremely terrible. 2nd time I experienced that in the last 3 stays. 2)I missed a meeting at the airport while I had to wait 20 minutes for a basic carry bag to be delivered to my room by house keeping when it should had been done within 5 minutes. I had to make 3 calls to chase them down. Kelvin Chan the duty manager did try to rectify it by paying for my taxi fare. He did mention a further upgrade from what I will normally get as an Ambassador member in my next stay. Please remind him. On an overall service and quality, Intercontinental Singapore is still very good with the exception of the service and quality at Olive Restaurant. Service is bad and the Dim Sum at the breakfast buffet is terrible. Just eating the skin with no ingredients!! The concierge service, front desk, room were all excellent. 04 July 2014
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  • 80 Middle Rd
  • Singapore , 188966
  • Singapore
  • Front Desk +65-6-3387600

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Indonesian, Japanese, Korean, Dutch , Tagalog, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    9:12 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Singapore Dollar S$ (SGD)


    • 2 Room(s) with Accessibility Standards
    • Parking