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Rated 4.5 out of 5 by 672 reviewers.
Rated 5.0 out of 5.0 by Perfect hotel with perfect people .... We have spent around 42 nights at this hotel over the last year as Royal Ambassador members - and have been visiting the hotel for many years. This stay was for a three week leisure stay in a Shophouse Club Suite. A hotel is more than just a building ... it is the people that make your stay perfect - and the staff at this IC are perfect and welcoming. Jana manages a wonderful Club Lounge and it is worth the extra cash to ensure you can use the lounge. The hotel is perfectly located and I'd say is particularly good for business people who visit often because the hotel notes what you like and what your preferences are and ensure that everything is always perfect for your stays. We will be returning soon. 08 February 2014
Rated 5.0 out of 5.0 by Great hotel with friendly staff We were staying at the InterContinental Singapore as a transit stop for 5 days between New Zealand and Europe. While this hotel seems to be predominantly a business hotel we enjoyed it as tourists as well. Friendly and helpful staff made this stay very memorable and the room on the club floor with lounge access was simply outstanding. We will return the next time we need accommodation in Singapore. The only recommendation for improvement: the concierge should make more efforts to have sightseeing proposals for non-business guests. 08 February 2014
Rated 5.0 out of 5.0 by As always, wonderful experience! Stayed for three nights for CNY staycation. Always love this hotel as it was the hotel we stayed on our first Valentine's day after our wedding. The staff then came to know about it actually go extra mile to decorated the room with balloons & roses. Even gave a champagne for the occasion. The memory was so good that it became an yearly affair for us to stay at this hotel. 06 February 2014
Rated 5.0 out of 5.0 by Simply elegant We totaled enjoyed our 4 days at the hotel. The hotel is simply elegant and beautiful. Our room was spacious and inviting. Offering nice linens, towels and all the amenities you desire. Room service is great, and reasonably priced. Hotel location is good and convenient to getting around Singapore. 06 February 2014
Rated 1.0 out of 5.0 by Below Expectations of a 5-star Hi, We are very disappointed with our experience especially with a 5-star hotel. We have been to fairmount, marina mandarin, fullerton and stay overseas before but this is really very disappointing. We hope the management take note:- 1. At Check-In , I was told to purchase 2 breakfast as the corporate rate package was only room. I purchase 2 breakfast. Upon check-out I was told that the package was inclusive of breakfast?? so where is the confusion? Is there a communication breakdown? 2. We reported the air-con is not cold even at 20 degree and fan set at high. The technician came in and check and was told it is like that and the area was colder at the desk area then the bed. We ask him to check the timer as it seems like initially it was very cold but then it subsided. But we were told there were air blowing and is cooling ????We trust that over the night the room will be cooler. But our trust was wrong. We could not feel any cold air cooling and we had a hard time sleeping over the night. In fact we were sweating !!! We stay at fairmount and many other well-known really 5 star hotel and their air con is really cold when set at 20 degree and fan set at high until we need to switch the air con off. But we are really disappointed with Inter-Continental. Is it because we take up corporate rate we were given such treatment? I dont want to jump to conclusion but it was really a bad experience. Please look into room 0524 !!!! Thank anyway 05 February 2014
Rated 3.0 out of 5.0 Crowed breakfast The breakfast was supposed to be served in the main restaurant,however,due to large number of guests , the main restaurant was full and we were asked to be seated in the lounge area where the table is too low for breakfast and the food choice is limied. I ordered a cafe latte and water and nothing came at all. I'd expect when the hotel is fully booked, the breakfast should be served as set style but not in buffet style. Guest should be provided with coffee or milk and bread as a minumim while waiting for the dish. It can prevent guests waiting in the line for having breakfast or sit in an uncomfortable area. I will not recommend to pay extra money for breakfast next time as it is indeed not worthy at all !! 04 February 2014
Rated 1.0 out of 5.0 by Good location. Great service. Room below par My partner Ali and I stayed in a Shophouse Clubroom between January 27 and 29. We had never previously stayed at the Intercontinental Hotel at Singapore. Check in was excellent due almost exclusively to the outstanding welcome from Peter. He is a real asset to the Hotel. We were placed in room 376. The room is a long way from the lifts. A long long way. The shortest way to the room involves walking up 3 flights of stairs. It is not a great room to be placed in. The shophouse club room was a lot smaller than I anticipated. The teapot in our room had significant mould. It was replaced when I brought it to the attention of Hotel staff. Club level breakfast is solid. The location of the room within the Hotel and the size of the room were disappointing. I probably would have preferred to stay in a normal room. The service from Hotel staff at checkout was outstanding however, and everything possible was done to make up for some disappointing aspects of the stay. The staff are the biggest asset of the Hotel. I wouldnt be minded to book a shophouse club room again, 04 February 2014
Rated 5.0 out of 5.0 by Excellent staff service in the club During my trip in Singapore, I stayed in club with my family. I was very impressed by high- quality of service provided by club staffs. All staffs were kind and made me feel really comfortable. I would like to give special thanks to Ms Jana and Anne due to their fabulous manners and kindness. Staying in Intercontinental Singapore was a memorable trip. 02 February 2014
Rated 4.0 out of 5.0 by Not the lowest price The price is hk$300 expensive than agoda and so this is not any special rate to IHG member. No feedback from customer service although I have complained. Quite disappointed on the price and will not trust the lowest price from IHG anymore. 02 February 2014
Rated 5.0 out of 5.0 by Great experience, great service and great location. It's our first time staying at the Intercontinental Hotel. We had a enjoyable stay there. From check-in to check-out we were greeted by their friendly staff. Great room, comfortable you can even have your favourite pillows on request. We will definitely visit again in our next trip to Singapore. 01 February 2014
Rated 5.0 out of 5.0 by Amazing Great place with outstanding staff. The breakfast is fantastic. 01 February 2014
Rated 4.0 out of 5.0 by Overall satisfactory standard The room is a bit rundown. You could see dirt on air com grille. The sound proof is bad because you could hear next door guest coughing and talking. Bed is very very comfortable, although you could notice dirt on bed sheet 31 January 2014
Rated 5.0 out of 5.0 by Excellent Service and Quiet Room The check in staff and club lounge staff were excellent and really went out of their way to ensure you had everything you need. 29 January 2014
Rated 4.0 out of 5.0 by Beautifull decoration and very nice ambiance , great service from the staff Very nice decoration , beautifull hotel and very nice music with the piano. We liked it , was a real pleaser to stay in the intercontinental hotal. Club has an excellent service. It was our second stay and we look forward to bring our children for another experience. Thanks very much for the service M and Mrs LE 29 January 2014
Rated 3.0 out of 5.0 by Great character hotel Good level of service as expected from Intercontinental hotels and ease of check in. Comfortable rooms with high level of amenities. Club lounge services good, consistency with evening dress code would prevent upset from guests - asked to change footwear after wearing same for 2 previous nights and other guests not receiving same request. Disappointing gym and spa facilities but good pool area, although noise levels high from surrounding streets. 29 January 2014
Rated 5.0 out of 5.0 by Another excellent stay in Singapore Although this time it was only for a short 2-nights stay in SIN en-route to Mumbai it was still a memorable experience at this lovely hotel. Even though Singapore is renowned for high-quality of service the staff in the Club Intercontinental are extremely professional and will go out of their way to ensure that everything is to your liking. The adjacent shopping mall is extremely convenient for stocking up on anything you may need and its only a short walk up to Little India if you fancy a decent curry or some inexpensive gifts. Highly recommended as a base in Singapore; either for Business or Leisure. I've stayed here before, and I'll stay here again! 28 January 2014
Rated 5.0 out of 5.0 by Wonderfull experience I really enjoyed staying there. Location is great, service impeccable, rooms adequate and clean, what else is left? 28 January 2014
Rated 5.0 out of 5.0 by Very inviting hotel and exceptional staff My family and I thoroughly enjoyed our stay. All aspects of the hotel were excellent. Particularly, I found the hotel to be beautiful with a warm and friendly atmosphere, and the staff of exceptional quality. I would definitely recommend this hotel. 25 January 2014
Rated 5.0 out of 5.0 by Good location, great service and nice breakfast I like the atmosphere of this hotel, it's feel like at home,not like a common hotel 23 January 2014
Rated 4.0 out of 5.0 by Good but not great A good value for the price but there are nicer places if you're willing to spend more. 19 January 2014
Rated 5.0 out of 5.0 by The best hotel I have ever stayed I stayed at Hotel Intercontinental in Singapore for 3 days/2 nights with my wife. The moment we stepped into the hotel, we were treated like royals. The rooms were so comfortable, bed excellent, the lounge facilities were wonderful. Above all, the staff were extremely friendly and so polite. The experience was out of this world and I wish I could extend my stay for few more days! We love this hotel. The entire atmosphere of the hotel is very nice and the hotel is conveniently located for shopping and transport 17 January 2014
Rated 5.0 out of 5.0 by Simply the best I have stayed in 20 different hotels in Singapore, including several 'big names'. This one is the best in almost every aspect. 17 January 2014
Rated 5.0 out of 5.0 by The reason we will always return This had been our first stay at the Intercontinental in Singapore. We were so impressed with the staff and service and in particular Kenny and Eva in the Club Lounge At the end of our stay we booked again for our return home trip. Our thanks to Kenny and all the wonderful staff who looked after us so well. Your staff are an absolute credit to you. 15 January 2014
Rated 4.0 out of 5.0 by Nice hotel.... it was a nice experience in the hotel , and i would overall recommend the hotel to others. 15 January 2014
Rated 5.0 out of 5.0 by Excellence in service The staff at the Intercontinental are exceptional in what they do and in the service they provide. For me as a customer quality of service is paramount and my wife and I have stayed at the Inter twice and will happily do so again. The Inter is also very conveniently located next to a variety of shops, food courts, the MRT and cinemas. 12 January 2014
Rated 5.0 out of 5.0 by Nice Ambience, Excellent Location with good service. Celebrated my spouse birthday and it was a nice and memorable stay with great places nearby. 12 January 2014
Rated 5.0 out of 5.0 by Great hotel I stayed in Singapore with my 14 years old son for 4 days two weeks ago. We lived in Intercontinental Hotel. We went to the hotel from airport via MRT instead of taxi, it is very easy to get there. The hotel is centrally located in Bugis Junction and super convenient to everywhere. MRT is just next to the hotel. MRT costs are very cheap to go everywhere. All staffs in hotel are friendly and helpful. The breakfast buffet was awesome. Beside the gym needs a little bit renovation, I can highly recommend this to everyone. 11 January 2014
Rated 5.0 out of 5.0 by Great hotel Centrally placed, this hotel is excellent with good sized rooms, comfortable bed. Also large reception areas choices of restaurants, excellent breakfast 11 January 2014
Rated 5.0 out of 5.0 by A lovely experience in a nice part of Singapore The hotel was really beautiful and we stayed in the historic part of the hotel, which was even nicer. It had a very old colonial style and was very comfortable. The breakfast was amazing and had such a nice range of food. I liked being able to get Japanese, Chinese, Indian, and European food all in one sitting.Overall, it was a very nice stay. 11 January 2014
Rated 5.0 out of 5.0 by Great service and very polite staff The staff are very friendly and helpful.We had a very pleasant stay at your hotel. 10 January 2014
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  • 80 Middle Road
  • Singapore , 188966
  • Singapore
  • Front Desk +65-6-3387600

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Indonesian, Japanese, Korean, Dutch , Tagalog, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    4:28 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Singapore Dollar S$ (SGD)


    • 2 Room(s) with Accessibility Standards
    • Parking