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Singapore

Rated 4.5 out of 5 by 618 reviewers.
Rated 5.0 out of 5.0 by Consistently top of the line service This property provides a consistently high level of service. The entire staff is personable, professional, polite, knowledgeable, and helpful. The club lounge exemplifies all of the preceding. Was not thrilled with my experience in the pub off the lobby, as wine was very expensive for the quality. As long as price remains competitive, this hotel is my choice in Singapore. 25 August 2013
Rated 5.0 out of 5.0 by Comfortable with spacious and well decorated. We are very pleased with the room. The bed and pillows are very comfortable to sleep on. There are plenty of space in the room. The bathroom is very clean. The view from the window is also great. Overall we are very satisfied with the hotel. 23 August 2013
Rated 5.0 out of 5.0 by A pleasurable experience My wife and I stayed in a King Shophouse Club Room for two nights (10 & 11 August 2013) to break our journey from London to Sydney. The additional services and facilities offered with the Club rooms were well worth the extra cost while the staff, not only in the Club facilities, were always friendly, polite and helpful. We stayed at the hotel six years ago and would definitely stay there again if ever we get back to Singapore. 23 August 2013
Rated 4.0 out of 5.0 by Great Location and Great service I stayed there on Aug 7- for 3 nights. The first thing that caught my attention was the service. This is by far THE BEST SERVICE I have experienced in an Intercontinental Hotel. I used to be a Platinum member but I was never greeted this great before. Upon my arrival, the doors were opened and I was given a very very warm welcome from, I suppose, the duty manager that day and and a helpful concierge staff. Helped me and chatted with me during my check-in. I am just a base level IHG Reward Club member now and an employee within the IHG family, but that simple act of the staffs made me feel so important. Kudo to the front office staff during that day. Location - It was perfect! In the middle of the city, next to a Bugis Shopping Mall. Dining and shopping is not going to be a problem because it's right there in front of your face. My only comment about the hotel is the room. First, the positive, I was allocated to a room facing the Raffles Hospital and the view was nice especially in the morning around 6-7am. The rising sun looks really beautiful. The downside is the room itself. It's clean but the furniture in the room were outdated and a bit tired. The wood surfaces are "severely" scratched. I have no idea about the history of the hotel but it felt like the hotel is actually a historic structure. The toilet in my room was clogged but it was fixed after I reported the issue. well done! Over all Experience - I would say 9 out of 10. 10 being the best. If the rooms will be given some refreshments, I would rate it 10. Will I Stay Again? - Sure I will and will strongly recommend to friends and family. Thank you so much staffs of Intercontinental Hotel Singapore. My stay there made me feel at home. 22 August 2013
Rated 5.0 out of 5.0 by Excellent experience :) My booking was the shophouse room type with club lounge access.From my check-in till the next day check out, the experience with the hotel staff, room, and services are really good. The staff are friendly and attentive. Especially the staff smiling face that keep guest feel warm and welcome. A caring staff that actually notice i'm looking for a non-alcoholic drinks and gives me some recommendation (without i mention my preference or request for recommendation), this small little detail that well take care by the staff, and they are also taking initiative to have interaction with guest and shows that guest are welcomed. Oh ya, the shophouse room type also a nice and comfort room. Bed and pillow gives a perfect rest, and the big tv screen satisfy the eyes during watching time :) What a perfect staycation! Definitely will back again.Appreciate the good services :) 21 August 2013
Rated 5.0 out of 5.0 by Great Location - Beautiful rooms to match the city This was my second time staying at the Intercon Singapore. i love the location in Bugis with great dining and shopping sites right next door. Easy access to anything i want to get to in Singapore. The staff are great and friendly - extremely helpful. I checked out very early the day of departure and settled the bill and took care of all those types of things the night before without any problem. I look forward to returning to the Intercon - my favorite hotel in Singapore by far. 21 August 2013
Rated 5.0 out of 5.0 by World Class Service Had an absolutely wonderful time. The thing that struck me most was the service. The staff was attentive, friendly, and knowledgeable. The rooms and property was great too. Could not have asked for a better experience. 20 August 2013
Rated 4.0 out of 5.0 by location locationh is very good It is easy to connect MRT club room is very comfortable. 20 August 2013
Rated 5.0 out of 5.0 Great service, great location I had a great stay at this hotel during my honeymoon. I'm sure it contributed vastly to our amazing time in Singapore. Hope to visit the country again and will be looking to stay at the Intercontinental. Thank you! 19 August 2013
Rated 4.0 out of 5.0 by Best location Last summer,we(3) stayed 1 week, using club very nice. This summer we(2) stayed 5 days. we don't receive news paper service. next year we wiill stay 1 week. 19 August 2013
Rated 5.0 out of 5.0 by What a wonderful atmosphere I stay at Intercontinental hotels around the world, and this location is probably one of my favorites so far. The property is beautifully laid out, the staff extremely attentive, and the service impeccable! 19 August 2013
Rated 3.0 out of 5.0 by Old, dirty, smelly Very old and dirty hotel, in urgent need of rennovation. Bad smell throughout. Not worth the money. 19 August 2013
Rated 4.0 out of 5.0 by Great Service From the time of reservation they already great service. They notice I chose different room than my other reservation. After that they upgrade my room as Ambassador member. My only bad experience when I check out, I ask for concierge in specific time, he come too early so I haven't ready yet I ask him to back in 15 minutes and he's not coming back. I call and ask again someone to help with my luggage, waiting 30 minutes and make another call no one coming, so I have to bring my own luggage afraid I'll miss my flight. 18 August 2013
Rated 5.0 out of 5.0 by A great holiday My wife and myself have stayed at this property twice and loved it. We were treated so well by all staff and the club was a particular highlight. We will be back! 16 August 2013
Rated 5.0 out of 5.0 by Summer stay for business Stayed for 10 days on a business trip end of July. I was very pleases with all aspects of my experience. Wonderful breakfast buffet, great location to everything. MRT, shopping and dining all within a short walk. Since I was there over a weekend, turned out to be a good location for sightseeing as well. If I return I would stay there again. 16 August 2013
Rated 5.0 out of 5.0 by Wonderful hotel to stop at on the way home We stayed at the Intercontinental Hotel Singapore for a couple of days on our way home from a month travelling around Europe. The hotel was in a great location, the staff were extremely friendly and only too happy to help, the room was huge and very luxurious and it was the perfect transition on the way home to Australia. My massage in the the fitness centre wasn't as "relaxing" as I had hoped it would be but I'm sure the therapist was only trying to be helpful by talking and pointing out so many things during the treatment - I did leave this feedback on my departure. I would not hesitate in recommending this hotel or staying here again. 16 August 2013
Rated 5.0 out of 5.0 by Excellent service hotel Had a very memorable experience at Intercontinental Singapore, service was beyond expectations, rooms were very comfortable clean and nicely set out. All service areas were exceptional. We had a Shophouse club suite and the service was excellent. Club lounge was well set out and the service was impeccable. Food and drinks available were of excellent quality and availability. Are returning in a couple of weeks to end our holiday and would recommend this hotel to anyone considering a trip to Singapore. 16 August 2013
Rated 5.0 out of 5.0 by Great Service My girlfriend and I recently enjoyed a staycation in a Shophouse room, courtesy of a lucky draw prize that granted us a one night free stay. Booking the room was a breeze, and I was very happy that despite staff knowledge the free night's stay, all who attended to us did so with excellent hospitality. Thank you for the memorable stay! 15 August 2013
Rated 5.0 out of 5.0 by Excellent Stay in Singapore Everything went smooth from the late check in (due to late flight) until check out. Staff was very friendly and helpful, smiling and polite. The room had all one would wish for and the beds were excellent, I have never had such a good bed in a hotel! The only minor comment I would made is that some of the furniture is a bit outdated and could use a refreshment. But all in all I gave the hotel 5 deserved stars! 15 August 2013
Rated 5.0 out of 5.0 by Charming Hotel in Singapore We went to Singapore for a quick trip around Easter-time and fell in love with the city and the Intercontinental. The hotel is in an excellent location for walking to many of the sites you'll want to see, but it is also next to the Bugis subway stop which makes it super convenient when going further afield. Of course, the taxis are an excellent way to get around the city too and they're always readily available. We had a beautiful room with Club access so we checked in via the Club. The women staffing the Club desk were very friendly and so helpful with advice and suggestions for things to see or do. They greet everyone warmly when you come in and wish you a pleasant day on the way out. The Club itself isn't huge but is very comfortable and has a great mix of seating areas and tables set up for a nice mix, plus they have cleverly used carved wooden screens to divide the room and keep the noise down at the same time. The warm materials make the room very relaxing and enjoyable. The food and beverage selection are great with a ton of options for breakfast and in the evening, and then a nice sampling of snacks in the afternoon with tea. Everyone is so friendly and the service was really great. We really liked that at breakfast time you could order your egg dish directly from the chef. They all made beautiful omelettes that weren't overdone in the slightest and they were generous with the fillings of your choice too. Since Singapore is so hot and humid, this was a great place to retreat to in the afternoon for tea or something cold to drink, a few snacks and lots of air conditioning. The room was really lovely with shutters on the windows and a beautiful wood floor. The bed was so comfortable and the linens were excellent. I had my best nights of sleep in probably almost three months there (after a long series of hotels and serviced apartments). Even though our room overlooked a busy road we couldn't hear any of the outside noise in our room. And the air conditioning worked beautifully and kept us nice and cool in the hot Singapore weather. We also loved the big bathroom with the wonderful shower and big vanity. it wasn't a sprawling room or bathroom but they were perfectly sized, warm and inviting, and really relaxing. The hotel and staff are absolutely wonderful and we will definitely be back on future visits to Singapore. I'd highly recommend the Intercontinental to anyone paying a visit to Singapore whether for business or leisure. 09 August 2013
Rated 5.0 out of 5.0 by A home for 90 days A beautiful hotel in a great location giving you the old colonial feel with modern touches. I stayed here for 90 days whilst working in Singapore and it genuinely was like a home for me with a family like experience (not just another hotel room). The staff were very friendly from the concierge to the dining staff, nothing was to much for them. A little expensive but worth it. Will be my preferred hotel in Singapore from now on. 09 August 2013
Rated 5.0 out of 5.0 by Another great visit to a great hotel I visit Singapore for business regularly and have stayed at a number of different hotels. After staying at the Intercontinental the past two visits, I won't stay anywhere else. The staff is amazingly polite, helpful, professional, friendly, and knowledgeable; the hotel is beautiful; the rooms are really nice; the gym is well-equipped and spacious; the breakfast is wonderful; the location is ideal; and the price is reasonable. 08 August 2013
Rated 4.0 out of 5.0 by Excellent location Stayed at this Hotel, and it has everything to offer, excellent rooms, great location, good restaurantes in the hotel and near by, shopping, good Gym + spa + pool. Highly recommend it to anyone and will return to it when next in Singapore. 05 August 2013
Rated 5.0 out of 5.0 by Excellence in Singapore Once again the level of service and politeness of staff never ceases to amaze me. Everyone is so friendly and enjoy staying here. 05 August 2013
Rated 5.0 out of 5.0 by Wonderfull Hotel in Great Area I have had the pleasure of staying at this hotel several times in the last year and will continue to stay here every time I visit Singapore. The staff is great everywhere in the hotel but especially in the Club Lounge. These people go out of their way, each day to make sure their guests are comfortable and satisfied. The lounge is an oasis in itself with quiet elegance, terrific breakfast, wonderful hors d'oeuvres each evening and great cocktails. Make sure to experience the amazing service from Raj in the lounge each evening. He makes sure your drink is never empty and his sense of humor has you looking forward to each visit to the lounge. The only downside to this hotel is the gym. It has old, outdated and badly worn equipment and is very small. For a 5 start hotel, they definately need a renovated and larger gym. If you're looking for old world charm, an elegant hotel with great service, this Intercontinental is the place to stay. 04 August 2013
Rated 4.0 out of 5.0 by Very Nice Hotel with a superb location in Sentosa Island The stay at the hotel was a memorable one indeed, the hotel was clean and organised though we had AC problem in our first room but room was changed witihn 30 minutes. Rooms were clean , spacious with with nice bathroom. The best thing about the hotel is the location of the hotel which is in the middle of Sentosa Island with 2 minutes walking distance from the mono-roil. Free WiFi helped alot as well. 04 August 2013
Rated 5.0 out of 5.0 by We keep coming back for the total Intercontinental experience We have stayed here a number of times and have already arranged to return again next year with family. We have always found the accommodation to be top class and the staff, especially in the Club Lounge, professional, polite and helpful. The hotel is very conveniently located next to Bugis Centre and therefore close to train and bus transport and only a short walk from the Kampong and Little India. While we realize there are other good hotels in Singapore, we would not stay anywhere else. 04 August 2013
Rated 5.0 out of 5.0 Perfect.. Everything was perfect. Good staffs, location and clean room. 03 August 2013
Rated 5.0 out of 5.0 Such a charming place to stay in Singapore I'm a customer of Intercontinental Singapore since more than 15 years. Always been a wonderful and charming property well managed. Such a pleasure to stay in this hotel 01 August 2013
Rated 5.0 out of 5.0 by Nice service Very nice staff,and great hotel room as well. Breakfast was great with the option of having freshly squessed juice made á la minute. Room (suite) was adequate, albeit some service needed in some areas (a panel for the Power outlet was loose for example). Pool was small in size but still nice. Gym was barely adequate, to old machines and generally felt old. The staff everywhere was great though. 30 July 2013
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Singapore
  • 80 Middle Road
  • Singapore , 188966
  • Singapore
  • Front Desk +65-6-3387600

  • Driving Directions
  • Transportation
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Languages spoken by staff

German, English, Indonesian, Japanese, Korean, Dutch , Tagalog, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    10:21 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Singapore Dollar S$ (SGD)

    Accessibility

    • 2 Room(s) with Accessibility Standards
    • Parking