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Singapore

Rated 4.5 out of 5 by 643 reviewers.
Rated 5.0 out of 5.0 by Great base for a vacation Stayed at Intercontinental Singapore for 8 nights for a vacation. Decided to see Singapore this time..not just a stop over location to break or change flights, We chose the ICH as we are long time IHG Club members and i am a Plat Ambassador. We were upgraded to a Shophouse King Club room on floor 2. The only downside to the accommodation is that the lift lobby on floor two is also lobby to ballroom and functions, so often there is something on and a well heeled well dressed gathering in that area - and you come out of the lift in your shorts and polo and land in the midst of this up-market group. It can be a tad uncomfortable. I must make mention if the Intercontinental Club - it is extremely good but the underpinning of its success is truly the staff. The food and drink, facilities and ambiance are lovely..but the staff are exceptional. One Club staff member found out it was my wife's birthday - when we got back from our day of special activities, there was a small beautiful birthday cake waiting in our room - with her name and birthday message written in chocolate on it. It was such a lovely touch. I wish I knew all their names and could mention them here - but really they were all just excellent. The hotel is well situated..being on vacation we walked a lot in preference to cabs etc - but is very close to MRT and surrounded by something of interest in every direction. Bugis connection next door, night markets over the road, Raffles one block away, and a leisurely stroll to either Boat Quay or Clarke Quay - or even little India is only a 30min walk.away. The In Hotel restaurants are great - an excellent Chinese Restaurant which I enjoyed, and a very good lunch buffet at Olive room. Not sure about the Victoria bar - said it had happy hour from 5pm to 12mn but if the drinks were half price then their full price makes Raffles look cheap. My half price Sling was only $4 cheaper than a full price Sling at Raffles and this was at 7pm. Overall - an excellent choice of hotels however, and I am definitely going back again. 30 August 2014
Rated 3.0 out of 5.0 by Great staff, tired room I've stayed in this hotel a couple times now and really like it. Last time I was spoiled with a shop house room. This time the staff were as excellent as ever but I had a standard room (519) and it felt very tired for the price. No powerpoints next to the bed was annoying, and the bathroom had mould up around the ceiling line. The bath didn't look too fresh either and my wife (who loves her baths) declined on this occasion. I'd still recommend the hotel, just try to ensure you are in a higher room category. Hopefully renovations of the basic rooms will come soon. I did also have a room with an ajoining room door, which meant when a family staying there with a toddler that my sleep was broken a few times. 29 August 2014
Rated 3.0 out of 5.0 by Below my expectation for IC hotel 1.When check in at noon time,the room was not ready but for each IC I stayed recently,they always called me to confirm which type of room I prefer and will definitly reserve room for me even I checked in at 9am in the morning! 2.The bed was not so good and can not sleep well during my staying,too soft the bed... 3.Lack of safty management in Swimming poor,there's NO staff on site even when the poor was still open at 9:20pm...and facilities in gym room were old...and in a mess 4.Service in Excecutive longue was good and breakfast was good Shall need the decoration or can not match the image of FIVE STAR hotel... 28 August 2014
Rated 5.0 out of 5.0 by Very efficient front desk, spacious room Appreciated early check in and efficient internet access 27 August 2014
Rated 3.0 out of 5.0 by Great location. Great location, train within walking distance, lots of shopping just outside of hotel. Bugis street - walking distance. Stayed in 4th floor, the walls were paper thin, I could hear noises from my neighbours including the shower running. There was also a baby on my floor so dealing with time change and finally being able to rest was a bit dificult. The lights from an outside digital billboard seemed to gleam through our closed curtains. 27 August 2014
Rated 4.0 out of 5.0 by A joy for business travellers A great hotel, well located with a great exec lounge, large spacious and well lserviced. My room whilst extremely comfortable was a little on the small side but well appointed - GREAT bed and comfy pillows. Having the Bugis Gallery shoppping mall very close was a nice distraction from emails! I wouldn't hesitate to stay there again... 26 August 2014
Rated 5.0 out of 5.0 by Fantastic experience We were very pleased with our stay. Our flight came in early and the hotel was able to accommodate our early check-in which made all the difference coming off a long-haul flight. We got a room at the far end of the hotel but the actual room comforts made up for the hike. The breakfast buffet was brilliant and as an IHG member we also received a welcome drink which was a nice touch. We had a chance to make use of the swimming pool on the 4th floor and the hotel had a kiddies pool which our son thoroughly enjoyed. Overall my family was very satisfied with our stopover. The highlight was the impeccable level of service throughout the hotel. Would definitely stay here again. 26 August 2014
Rated 5.0 out of 5.0 by Good stay The overall stay was very nice and warm. I'd like to special mention to people in particular: 1. Staff of the Club Lounge - Absolutely excellent. The best way to start a morning and end of the night in Singapore. 2. The Doormen - Very efficient, helpful and hard working. Great stay. 25 August 2014
Rated 5.0 out of 5.0 by Amazing venue and staff Just returned from a 16 days business trip and I have thought long and hard to find some cons to point out and my conclusion is that this hotel and its staff are simply amazing. Every inquiry was attended to with urgency and resolved instantly. If you need 5 stars, then each of these are hard earned by IC Singapore and are going to stick with you for a long while. 25 August 2014
Rated 3.0 out of 5.0 Fitness Room very old style ..the fitness room is really not acceptable for a hotel on this level. The hotel in general should be renovated. 24 August 2014
Rated 5.0 out of 5.0 by Everything you expect from a luxury hotel and more! The whole experience of staying here for two nights was wonderful. the attentiveness, care and courtesy of the staff was second to none, particularly in the clubhouse lounge where staff always remembered our names, our eating and drinks preferences and remembered little things like where we had travelled from. This made us feel like we were genuinely welcome guests rather just paying customers. They each took individual interest in our needs and did everything to meet them. The room we stayed in (Clubhouse suite) was exquisite and could not be faulted in any way. We travel a lot staying in many hotels but this will certainly be one of the most memorable for all the right reasons. We would love to return. 23 August 2014
Rated 5.0 out of 5.0 by Fabulous Hotel! Fantastic place to stay! Not one flaw to expose wverything with was PERFECT! 21 August 2014
Rated 5.0 out of 5.0 by PERFECT! again We are hooked on the Intercontinental hotels and resorts!! They wow you all the time. 21 August 2014
Rated 4.0 out of 5.0 by Good Stay They have amazing treat for us since they knew we were on our honeymoon . 20 August 2014
Rated 5.0 out of 5.0 by Kid Friendly and Great Location The overall stay was very nice and warm. A special mention for some of the more helpful people - 1. Staff at the Olive Tree - Absolutely excellent. The best way to start a morning in Singapore. 2. The Doormen - Very efficient, helpful and hard working. 3. In room dining - Very helpful and considerate to our requirements of Vegetarian food and also the fancy requirements of our 3 yr old. 20 August 2014
Rated 5.0 out of 5.0 by Recent Stay The hotel is in a great location with easy access to shopping, restaurants and public transportation. Excellent service whether from the concierge giving recommendations of actives , restaurants or drinks in the Victoria Lounge. The staff were very professional, efficient and great attention to detail. We will return here again during next visit! 17 August 2014
Rated 5.0 out of 5.0 Best location Excellent hotel with best location The room was spacious and the pool was very nice 17 August 2014
Rated 4.0 out of 5.0 by Excellent service and fine Club facilities. It is a welcome treat to use the Club at this hotel in Singapore. The hotel is well situated for both tourism and business. Most courteous and accommodating staff. 15 August 2014
Rated 5.0 out of 5.0 by Great Service Observed only well-educated hotel staffs during we are staying in the Intercontinental Singapore. Prompt action was always made to our demand by your staffs with elegant smile based on their professionalism. This hospitality with great smile was observed for almost all categories of staffs such as receptionist, restaurant staffs, housekeeping staffs, etc. With this quality time, we were able to talk a lot with my family to confirm our family ties and enjoyed sightseeing & shopping based on special assistance of yours. It was excellent experiences for us at your Intercontinental Singapore and I am sure that customer like me will be back to your hotel again and again, certainly. 14 August 2014
Rated 4.0 out of 5.0 Good location and good staff For us, it was the first visit to Singaopore. We liked the location of your hotel, very convenient to access anyplace, airport, Bay Area, Katon, little India, Raffles....lots. I think I can recommend your hotel to my friends and family about the best location. We liked your staff as well. Especially the staff at front desk and some waiter & waitress at tea lounge. I thought that they were the young staff, however I had a good feeling to their composed speaking, the polite reception and the careful on customers. 14 August 2014
Rated 5.0 out of 5.0 by There is no other I would stay in no other hotel in Singapore! Highly recommended 13 August 2014
Rated 5.0 out of 5.0 by Excellent club room Overall experience was excellent especially the club access as it served more variety. 08 August 2014
Rated 5.0 out of 5.0 by Fabulous Hotel Fabulous Experiece I ALWAYS stay at the Intercontinental Singapore and here's why. Stunning Location, right on top of shops and rail services. Fabulous Amenities. Pool, Spa, Restaurants. Wonderful and helpful staff. So approachable and helpful, professional and friendly Luscious beds and shower. Love the bedding package all up if you don't stay here when you visit Singapore, you are missing out on a totally 6 star experience. 07 August 2014
Rated 5.0 out of 5.0 by Amazing service I cannot speak more highly of this hotel, we arrived at 3pm and checked in on the Club Lounge Level. Our room was not ready so we were immediately upgraded to the most amazing suite. The staff could not have been more helpful, we had travelled from Spain and were feeling a little worse for wear so when they upgraded us so we could access our room immediately it was fantastic. I would definitely recommend this hotel. 07 August 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff and comfortable stay Friendly and helpful staff giving assistance throughout the stay. Excellent location where we can do shopping in the Bugis Junction Mall and Bugis+ Mall nearby. Halal food can be purchase at Arab Street by walking distance. The Halal food in this Hotel is placed side-by-side with non-halal food (esp. pork) during breakfast. The sensitivity of the Muslim should be adhered. The non-halal food should be separated as 1 section and halal food 1 section. 06 August 2014
Rated 5.0 out of 5.0 by A home away from home I am a regular visitor of Intercontinental Singapore after staying in many other prestigious Singapore Hotels. I return because of the consistent high quality services provided by the staff at all levels. Most recently my experience exceeded my expectations of what a hotel might do to ensure my comfort. I sustained an unexpected injury just prior to boarding my international flight home to Australia with a stopover in Singapore after a very long flight with a fractured and severely sprained foot. To my amazement ,surprise and gratitude, the Chief concierge had become informed of my accident and had arranged everything to make my stay easy comfortable and restful . I was met by an official from Singapore Airport with a wheelchair at the arrivals desk, had my luggage looked after , Hotel Limousine awaiting me at the airport and a wheelchair with staff awaiting me on my arrival at the hotel lobby and a wheel chair to my disposal throughout my stay. All staff went out of their way to ensure I had all I needed in my incapacitated state. I felt like I was in my home away from home..... Nothing had been left unthought of.... It is not the first time I have had such wonderful help and assistance from the staff , particularly the Head Concierge , beyond that experienced anywhere else. Thank you to all the staff of Intercontinental Singapore. 05 August 2014
Rated 4.0 out of 5.0 by Geschäftsreise Singapur Der Aufenthalt war sehr gut sehr gute Lage mit sehr gute Leistung des Hotels in allen Details. Gerne wieder. 03 August 2014
Rated 1.0 out of 5.0 by Disappointed experience i ve requested a king size bed way in advance before my arrival ( via email, and i got a confirmation from the front desk) but when i actually got to the hotel, i was told that no king size bed available, so i had no choice but stayed in a twin bed room :( although around midnight of the day i checked in, i got a message from a front desk offered me a room change. ( but why contacted me at midnight ???) i was so tired and i already unpacked my luggage, so i stayed in my twin bed throughout my stay. i am going back to Singapore for business trip again in Oct, but this time i rather stay at Marina Bay. 03 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The best beds in the world. You awake refreshed from a great sleep ready for the next day's work or to hit the shops. 03 August 2014
Rated 5.0 out of 5.0 by Singapore holiday This is a wonderful hotel, especially the excellent concierge staff! 01 August 2014
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Singapore
  • 80 Middle Road
  • Singapore , 188966
  • Singapore
  • Front Desk +65-6-3387600

  • Driving Directions
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Languages spoken by staff

German, English, Indonesian, Japanese, Korean, Dutch , Tagalog, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    5:40 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Singapore Dollar S$ (SGD)

    Accessibility

    • 2 Room(s) with Accessibility Standards
    • Parking