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Singapore

Rated 4.5 out of 5 by 634 reviewers.
Rated 3.0 out of 5.0 Fitness Room very old style ..the fitness room is really not acceptable for a hotel on this level. The hotel in general should be renovated. 24 August 2014
Rated 5.0 out of 5.0 by Everything you expect from a luxury hotel and more! The whole experience of staying here for two nights was wonderful. the attentiveness, care and courtesy of the staff was second to none, particularly in the clubhouse lounge where staff always remembered our names, our eating and drinks preferences and remembered little things like where we had travelled from. This made us feel like we were genuinely welcome guests rather just paying customers. They each took individual interest in our needs and did everything to meet them. The room we stayed in (Clubhouse suite) was exquisite and could not be faulted in any way. We travel a lot staying in many hotels but this will certainly be one of the most memorable for all the right reasons. We would love to return. 23 August 2014
Rated 5.0 out of 5.0 by Fabulous Hotel! Fantastic place to stay! Not one flaw to expose wverything with was PERFECT! 21 August 2014
Rated 5.0 out of 5.0 by PERFECT! again We are hooked on the Intercontinental hotels and resorts!! They wow you all the time. 21 August 2014
Rated 4.0 out of 5.0 by Good Stay They have amazing treat for us since they knew we were on our honeymoon . 20 August 2014
Rated 5.0 out of 5.0 by Kid Friendly and Great Location The overall stay was very nice and warm. A special mention for some of the more helpful people - 1. Staff at the Olive Tree - Absolutely excellent. The best way to start a morning in Singapore. 2. The Doormen - Very efficient, helpful and hard working. 3. In room dining - Very helpful and considerate to our requirements of Vegetarian food and also the fancy requirements of our 3 yr old. 20 August 2014
Rated 5.0 out of 5.0 by Recent Stay The hotel is in a great location with easy access to shopping, restaurants and public transportation. Excellent service whether from the concierge giving recommendations of actives , restaurants or drinks in the Victoria Lounge. The staff were very professional, efficient and great attention to detail. We will return here again during next visit! 17 August 2014
Rated 5.0 out of 5.0 Best location Excellent hotel with best location The room was spacious and the pool was very nice 17 August 2014
Rated 4.0 out of 5.0 by Excellent service and fine Club facilities. It is a welcome treat to use the Club at this hotel in Singapore. The hotel is well situated for both tourism and business. Most courteous and accommodating staff. 15 August 2014
Rated 5.0 out of 5.0 by Great Service Observed only well-educated hotel staffs during we are staying in the Intercontinental Singapore. Prompt action was always made to our demand by your staffs with elegant smile based on their professionalism. This hospitality with great smile was observed for almost all categories of staffs such as receptionist, restaurant staffs, housekeeping staffs, etc. With this quality time, we were able to talk a lot with my family to confirm our family ties and enjoyed sightseeing & shopping based on special assistance of yours. It was excellent experiences for us at your Intercontinental Singapore and I am sure that customer like me will be back to your hotel again and again, certainly. 14 August 2014
Rated 4.0 out of 5.0 Good location and good staff For us, it was the first visit to Singaopore. We liked the location of your hotel, very convenient to access anyplace, airport, Bay Area, Katon, little India, Raffles....lots. I think I can recommend your hotel to my friends and family about the best location. We liked your staff as well. Especially the staff at front desk and some waiter & waitress at tea lounge. I thought that they were the young staff, however I had a good feeling to their composed speaking, the polite reception and the careful on customers. 14 August 2014
Rated 5.0 out of 5.0 by There is no other I would stay in no other hotel in Singapore! Highly recommended 13 August 2014
Rated 5.0 out of 5.0 by Excellent club room Overall experience was excellent especially the club access as it served more variety. 08 August 2014
Rated 5.0 out of 5.0 by Fabulous Hotel Fabulous Experiece I ALWAYS stay at the Intercontinental Singapore and here's why. Stunning Location, right on top of shops and rail services. Fabulous Amenities. Pool, Spa, Restaurants. Wonderful and helpful staff. So approachable and helpful, professional and friendly Luscious beds and shower. Love the bedding package all up if you don't stay here when you visit Singapore, you are missing out on a totally 6 star experience. 07 August 2014
Rated 5.0 out of 5.0 by Amazing service I cannot speak more highly of this hotel, we arrived at 3pm and checked in on the Club Lounge Level. Our room was not ready so we were immediately upgraded to the most amazing suite. The staff could not have been more helpful, we had travelled from Spain and were feeling a little worse for wear so when they upgraded us so we could access our room immediately it was fantastic. I would definitely recommend this hotel. 07 August 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff and comfortable stay Friendly and helpful staff giving assistance throughout the stay. Excellent location where we can do shopping in the Bugis Junction Mall and Bugis+ Mall nearby. Halal food can be purchase at Arab Street by walking distance. The Halal food in this Hotel is placed side-by-side with non-halal food (esp. pork) during breakfast. The sensitivity of the Muslim should be adhered. The non-halal food should be separated as 1 section and halal food 1 section. 06 August 2014
Rated 5.0 out of 5.0 by A home away from home I am a regular visitor of Intercontinental Singapore after staying in many other prestigious Singapore Hotels. I return because of the consistent high quality services provided by the staff at all levels. Most recently my experience exceeded my expectations of what a hotel might do to ensure my comfort. I sustained an unexpected injury just prior to boarding my international flight home to Australia with a stopover in Singapore after a very long flight with a fractured and severely sprained foot. To my amazement ,surprise and gratitude, the Chief concierge had become informed of my accident and had arranged everything to make my stay easy comfortable and restful . I was met by an official from Singapore Airport with a wheelchair at the arrivals desk, had my luggage looked after , Hotel Limousine awaiting me at the airport and a wheelchair with staff awaiting me on my arrival at the hotel lobby and a wheel chair to my disposal throughout my stay. All staff went out of their way to ensure I had all I needed in my incapacitated state. I felt like I was in my home away from home..... Nothing had been left unthought of.... It is not the first time I have had such wonderful help and assistance from the staff , particularly the Head Concierge , beyond that experienced anywhere else. Thank you to all the staff of Intercontinental Singapore. 05 August 2014
Rated 4.0 out of 5.0 by Geschäftsreise Singapur Der Aufenthalt war sehr gut sehr gute Lage mit sehr gute Leistung des Hotels in allen Details. Gerne wieder. 03 August 2014
Rated 1.0 out of 5.0 by Disappointed experience i ve requested a king size bed way in advance before my arrival ( via email, and i got a confirmation from the front desk) but when i actually got to the hotel, i was told that no king size bed available, so i had no choice but stayed in a twin bed room :( although around midnight of the day i checked in, i got a message from a front desk offered me a room change. ( but why contacted me at midnight ???) i was so tired and i already unpacked my luggage, so i stayed in my twin bed throughout my stay. i am going back to Singapore for business trip again in Oct, but this time i rather stay at Marina Bay. 03 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The best beds in the world. You awake refreshed from a great sleep ready for the next day's work or to hit the shops. 03 August 2014
Rated 5.0 out of 5.0 by Singapore holiday This is a wonderful hotel, especially the excellent concierge staff! 01 August 2014
Rated 5.0 out of 5.0 The best experience staying in Intercontinental This is my first time visiting Singapore. First I need to thank all the front desk staffs, they all willing to help me and do the best they can. Based on my platinum membership, I got one level upgrade to the next level "business room", the room is quite big and clean. Also, the room service has high quality and the food is awesome! The most important thing is that the bed is very very comfortable! I had a nice experience staying in this hotel, let me feel relax and like staying at home. I will go back soon, hope to see you again, Intercontinental Singapore! 01 August 2014
Rated 5.0 out of 5.0 by VERY SATISFYING This is the second time we stayed at the InterContinental Hotel Singapore. Hotel location is very great because connect with Bugis Junction and Bugis MRT. We were very satisfied with the service from the hotel. The hotel staff is very friendly . Check in and check out process was very quick and easy. We highly recommend this hotel for both business and leisure. Breakfast menu is also very satisfying. 01 August 2014
Rated 5.0 out of 5.0 by Comfortable bed, nice room, great service, well located. Hotel is well located. Staff are very friendly and offer great service. Rooms are spacious and clean. Bathrooms are well appointed with excellent range of toiletries. Club lounge is very good with plenty of room to relax. Standard of food is very good. 01 August 2014
Rated 5.0 out of 5.0 by Perfect all-round hotel As a family of 4 we stayed at the Intercontinental hotel in Singapore for 4-nights in July 2014 to experience Singapore for the first time having arrived from England. Everything about the hotel from the staff to the location and all the facilities (THE best breakfast selection & quality I have ever had in 5-star hotels) was perfect. Our rooms were a very good size and quality; and nothing was too much trouble for the staff. Highly recommended; thanks for a great stay. 31 July 2014
Rated 5.0 out of 5.0 by Top Service I stay in hotels all around APAC and service at the Intercontinental Singapore is the best I've ever received, I highly recommend their hotel and their price is very reasonable. 31 July 2014
Rated 4.0 out of 5.0 by Great attention to detail Excellent attention to detail. I happened to mention I had arrived on my Birthday and within 2 hours I had a card and a personalised cake from the hotel, Thankyou 31 July 2014
Rated 4.0 out of 5.0 Perfect location Near to Bugis street, easy acces to Bugis junction. Good services, enable early check in, free extra bed, big bathroom, comfortable bed. 30 July 2014
Rated 2.0 out of 5.0 by Average stay We stayed for three nights in room 0804,the room smelt from plumbing issues both the sink and toilet had to be attended to on 2 different days the room had a most unpleasant odour from the plumbing issue, & we did not even receive an apology from management on this. The Wifi connection was also weak . The room was cleaned late every day after 3 pm which is average service for paying guests. The pool area was not at all relaxing due to screaming kids whom were allowed behave in an inappropriate manner disturbing other hotel guests , if the parents choose not to control their children the hotel staff should have stepped in !!! Most unpleasant few hours spent !!! We only had breakfast at the hotel and the service and quality of the breakfast was average at best.The breads were stale , the selection of cheese & salads etc . The plates were not replenished & only serving smoked salmon every second day is cheap pickings for a hotel in this league The dining room was two small for the guest and this made it loud and cramped due to the breakfast dining we did not bother trying other dining venues at the hotel - curtains in the room need to be block out - this is the second time we have reviewed the hotel we had no response to our service card left at the hotel 29 July 2014
Rated 5.0 out of 5.0 by If only every hotel was this comfortable. From check in to check out everything just worked. The bed was excellent, the breakfast outstanding , the pool relaxing and housekeeping was efficient. I stayed for a mixture of business, so appreciated the WiFi and fitness centre, and pleasure so utilised the pool and bar. My wife needed a wheel chair during our stay so the hotel lent us one. We took advantage of the late ( 2pm) check-out. What I liked is everything just worked. The location was excellent – it was an easy walk to the train station and a close enough to attractions to allow for walking. 29 July 2014
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Singapore
  • 80 Middle Road
  • Singapore , 188966
  • Singapore
  • Front Desk +65-6-3387600

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Indonesian, Japanese, Korean, Dutch , Tagalog, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    11:46 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Singapore Dollar S$ (SGD)

    Accessibility

    • 2 Room(s) with Accessibility Standards
    • Parking