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Singapore

Rated 4.5 out of 5 by 573 reviewers.
Rated 5.0 out of 5.0 by Great bed and pillows. Fab shower Overall a most enjoyable experience. Club level is THE best value and so appreciated being able to stay in the club after we'd checked out until our plane flight. 13 May 2014
Rated 4.0 out of 5.0 by Great service I requested for firm pillows and this requested was attended to promptly, 12 May 2014
Rated 5.0 out of 5.0 by Simply THE Best This is my favourite hotel. The standards of this hotel and the overall guest experience are second to none. Service is exemplary. There is little more to stay, other than it is well located too. And I love the mix of old-fashioned grandeur and modernity in the decor. 12 May 2014
Rated 5.0 out of 5.0 by OLD WORLD ELEGANCE AND CHARM I do not like new enormous skyscrapers where you are just a room number. The Intercontinental Singapore was true old world charm, and service. Everyone is made to feel important and the staff are very friendly. The rooms are large and comfortable, and the beds are to die for. You are getting the Raffles experience for a budget price. 12 May 2014
Rated 5.0 out of 5.0 by Best Stay Ever Glad to be a Ambassador and the hotel provide all the guarantee benefits to me for this trip. I book a business room which upgraded to the Club floor with breakfast, tea and cocktail lounge service. They check me in on the Club Lounge with warm greeting from the duty manager and serve us with welcome drinks. We stayed there for two days during weekend using the BOGO voucher and I totally indulge in the hotel. I didn't try the gym but the swimming pool is quite good in the morning with only a few guests using. The breakfast in the Olive Tree is great because they have plenty choices for you to choose from Chinese to Western. We didn't try the breakfast in the lounge but the Tea and Cocktail hour is quite good. Personally I prefer the Cocktail hour from 1730-1930 and the Singapore Sling worth trying. And you have many other options as well so I visited the Lounge several times. The lounge is the most elegant part of the hotel but may be a bit crowded during weekend with so many guests. For the room, it was definitely great and the manager confirmed it was renewed in 2012 so I found the inside hardware is quite new. Moreover it is clean and comfortable, but the most headache part is the size is quite small and there was only one chair in the room which is rather inconvenient. The house keeping is fantastic and the guy was very helpful and polite which leave us a very good impression. Also, the daily fruits and water is also a plus and everything is just prefect. The late check out to 4pm for ambassador is also very nice so that we have have more time to relax before moving out. We chose another hotel for the remaining night which cause us lot of troubles and undesired memory. One thing worth mention is that the location of the hotel is extremely convenient which make us access to different tourist spot on a bling. There are shoppes and restaurant near by the hotel so dont worry to get hungry. It was great for the whole family coming to Singapore for the first time and found the hotel was such heart-touching. Thank you and I definitely will visit you again. 08 May 2014
Rated 4.0 out of 5.0 by Quality hotel at reasonable rates I stayed for a weekend with my family in Singapore and the hotel were very accommodating in allowing our two young children to share in a standard twin room. The staff were friendly and helpful and the hotel definitely provides value for money. I will definitely stay at the Intercontinental on my next trip to Singapore. 07 May 2014
Rated 5.0 out of 5.0 by The best! simply te best Intercontinental n Asia! Best for service,best for elegant environment, best for comfort,reasonable value. Five out of five! Easily! 06 May 2014
Rated 5.0 out of 5.0 by Comfortable great location and good value for money, good restaurant and very nice staff especially the task force Arab staff 05 May 2014
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast It was a short stay for me whom I arrived late night for one night stay and going for next day early meeting, but the short stay really comfortable and the great breakfast gave me a perfect start the next day 04 May 2014
Rated 5.0 out of 5.0 by Well located, good value and convenient for business Breakfast is convenient, and lobby bar convenient for an evening drink or dinner. Chinese restaurant is excellent. Location convenient to both the MRT and shopping/dining ath Bugis. Gym badly needs new equipment or makeover. 04 May 2014
Rated 5.0 out of 5.0 by wonderfull hotel A wonderfull hotel on a wonderfull location The hotel is special nice to loyal guest They saw I stayed 1 week before also so the gave me free upgrade Thank you very much 30 April 2014
Rated 4.0 out of 5.0 by Memorable holiday We spent 6 nights on the 15th floor in a business class room. We had two rooms with our adult daughter and her boyfriend down the hall. Between us we had a circular view from the Harbour and the city. The room was spacious, very comfortable, with all needs accounted for. Two pieces of laundry a day per room were included in the price as well as a lovely buffet breakfast, in the Olive Room downstairs. The room staff were excellent, very organised and maintained the room well. Long before we arrived we had a major hick up with the billing, being charged the full amount at the beginning, not the arrangement. Once I made it clear that paying in full up front was unacceptable to me they rectified the situation and it was cleared up without any problem. We paid the initial cost on credit card and the major balance during our stay in Singapore dollars which we exchanged from Australian dollars at Raffles Place. There was a significant monetary advantage in paying in this manner. We had been stung with poor exchange rates and fees in Europe using our credit card earlier this year and thought I'd try to beat the system. 28 April 2014
Rated 4.0 out of 5.0 Staff's service is great. Sweet smile Greeting is good Very quiet Very clean and tidy Always in position 27 April 2014
Rated 5.0 out of 5.0 by a perfect stay The only thing I can say is: everything was perfect. I appreciated very much that I arrived at 6.45am in the morning and a room was already available. Late check out until 2pm was also OK. I had a very nice room on the 11th floor, clean, with a big bathroom - nothing to complain. The breakfast was excellent - I especially liked the exotic fresh juices like dragon fruit or guava juice. Big choice of food from all over the world (continental breakfast, but also Indian, Chinese and Japanese dished). Last but not least very nice and helpful staff. When I come to Singapore another time, I will surely stay at InterContinental again 24 April 2014
Rated 4.0 out of 5.0 by Good location, clean and tidy hotel Was travelling with small children, who were made welcome. Good room size, clean and tidy. Strong waterflow in showers. No need to wait for hot water. Comfortable beds. Quiet room. Well maintained Hallway and efficient Lifts. Good location. Best room rates were provided directly with IHG, which was good as I always prefer to book directly with a hotel, not over an agent. Nice breakfast Buffet - Gets a bit busy however. Warm towels available at swimming pool. Jacuzzi doesn't work however, I didn't ask the reason. Overall would return , provided room rates are competitive. 22 April 2014
Rated 4.0 out of 5.0 by Comfortable stay and good location I was travelling with my wife and two children. We got nice interconnnecting rooms. Rooms were clean, staff very friendly. Breakfast in olive tree was very good. We received a welcome drink and enjoyed the pool area. The location is good for business (5 minutes per taxi to the center) and perfect for leisure. It is next to Bugis mall and you can discover the area by walk to Marina Bay, which is not far with all its attractions. We enjoyed our stay very much! 19 April 2014
Rated 5.0 out of 5.0 by Good staff and good location Check in a very good experience. Room clean and good ambiance . Young lobby waitress didn't have much of a clue. Waited 25 minutes for first drink order to be delivered. I beckoned girl and she ran in the other direction. Finally delivered wine, half poured, left bottle ( only ordered 1 glass) and ran off. Senior waitress later apologised when she saw bottle. We didn't consider event other than a possible one off. Concierge and doorman very good. 18 April 2014
Rated 5.0 out of 5.0 by Exceptional Club Room Service We recently stayed in a club room and our expectations were exceeded in relation to the club service and facilities, we were treated like special guests. Would definitely stay in a club room again, great value. 17 April 2014
Rated 5.0 out of 5.0 by Beautiful Hotel, centrally located Super convenient. Located right above the Bugis Junction MRT Station. Taxi from airport to hotel costs about SGD18-22 (one way). Bugis Junction is joint with several shopping arcades, where I can find many fashion stores, ISETAN dept store, hair salons, supermarket (Cold Storage), at least 2 food courts, and many other different types of restaurants / cafes. Across the street, you can find hawker food centers and stores located in walking street. Singapore National Library is just located opposite to the hotel. It took me 20 min walk from the hotel to Boat Quay & Clark Quay for great food. 5 min walk to Raffles Hotel. 10 Min walk to SunTech City. This location beats Orchard Road. 17 April 2014
Rated 5.0 out of 5.0 by A magnet that keeps drawing us back We have stayed at the Intercontinental Hotel Singapore a number of times and keep getting drawn back there. It is our bolt hole when we need time away from the cares of the world. Apart from being well situated next to the Bugis Centre, the hotel is a haven of peace both for the business visitor or tourist. You are always assured of a warm welcome by friendly, professional staff who go out of their way to ensure you have a memorable stay. Rooms are clean, comfortable, quiet and well appointed. My advice if you have any doublets about staying here is to give it a try. You will not be disappointed. 16 April 2014
Rated 5.0 out of 5.0 by great pied-à-terre in Singapore I have found my base in Singapore, Intercontinental ! Easy, comfortable & convenient ! 16 April 2014
Rated 4.0 out of 5.0 by Good business hotel Nice property, good location with shopping and MRT access. Breakfast if included is convenient. Staff is friendly and accomodating. Fitness center badly needs updating, which is the one con that keeps me from unequivocally recommending this hotel if a good gym is a priority, I'm a IHG platinum member but didn't seem to get much in terms of additional benefits at this hotel. 13 April 2014
Rated 5.0 out of 5.0 by Good hotel 很好的酒店,装修,餐饮,位置,都无可挑剔,在新加坡首选的酒店,周边的购物环境也哼好,早餐一流。物超所值,值得推荐。 12 April 2014
Rated 5.0 out of 5.0 by kindness Makes The Difference Greeted as an ambassador, taken care of like family. That is the only way my last experience can be described. Thanks for everything and I am looking forward to my next visit in May. with kind regards, DJ 11 April 2014
Rated 5.0 out of 5.0 by Oasis in the mayhem This centrally located hotel was so peaceful and quiet one hardly realised it was linked to a shopping mall.The food in the Olive Tree and service was wonderful we wish we had stayed longer to sample food in the other two restaurants. We could not have a late check out but were directed to the health club to shower before leaving late afternoon - don't bother the facilities are basis and it was like a sauna we did not feel at all refreshed. Perhaps the hotel should consider having a transit room to hire on an hourly basis so you can leave refreshed. The Concierge desk and doormen were wonderful and knowledgeable and helped us get the best from our very short stay. 11 April 2014
Rated 3.0 out of 5.0 by 飯店價格高檔,但服務感覺並沒有高檔 事先有寫Email詢問是否可以延遲退房,客服回答需視房間狀況而定,然而前一晚入住的Holiday Inn卻是很爽快的答應。雖然飯店政策確實明顯告知需視當天入住情況而定,但不免讓人心裡覺得有差異。 此外,我約一個月前就已經預訂,本來以為房間應該都會準備好了,但當天辦理入住登記時,櫃檯人員才在努力尋找房間;同時,在預訂時有要求希望能安排入住高樓層,但是在沒有事先準備房間的情況下,臨時要找當然找不到,最後只安排入住在六樓! 感覺服務並未完全... 同時,雖然只是IHG的Club會員,但是前一晚的Holiday Inn很貼心的給了一封顧客關懷信。雖然沒什麼大不了,但相較之下,身為IHG集團最高等級的Intercontinental Hotel,服務竟然與一般飯店無太大差異,深感失望! 09 April 2014
Rated 4.0 out of 5.0 by Nice Stay Everything is Fine, except during my arrival, it appears that the Hotel DID NOT MIND my request for connecting rooms (coz of my kids). Me and my family were made to wait for some time before some arrangement were made. Maybe its just a communications problem with the reservation and the Front desk staff. Hotel facilities is very nice, location is commendable. My kids says: Breakfast is good (next time please provide baguette) 09 April 2014
Rated 5.0 out of 5.0 by Singapore's Best I have been staying at this facility for the past 5 years and I have seen how the hotel and staff has evolved for the best. Structurally the hotel is what you'd expect from an Intercontinental hotel, very clean rooms, great beds and pillows and top of the line amenities. The staff of the hotel is friendly, knowledgeable and really make an effort to make you feel at home. At the moment they have a stellar management staff. The general manager is a superb hospitality expert, Michael B. the rooms director is a rising star in the organization, guest relations managers and duty managers are committed professionals with one goal in mind, making our stay as comfortable as possible. Ms. Jess Y. is a mega star. I definitely recommend this hotel as a preferred Singapore destination. I look forward to many more years of doing business with this hotel and the Intercontinental brand. 07 April 2014
Rated 4.0 out of 5.0 by Great location and friendly staff The hotel is connected to Bugis Junction and it took 5 minutes walk from my room to MRT. There is a market and food centre opposite to the hotel. Two large shopping arcades nearby. We had been offered the signature room which was spacious, clean and with comfy beds, though we needed to walk to the other wing going through some stairsteps. Staff in the reception, corridor or even in the swimming pool are really polite and friendly. I enjoyed the stay in this hotel. The only downside was a concierge whom I met on the first day of stay that he didn't want to serve me and kept talking on the phone. There was also a lady queuing behind me. Then after a few minutes, a female staff rushed to the desk but she talked to the lady and simply ignored me! 07 April 2014
Rated 4.0 out of 5.0 by Professional Service I have found staying in Intercontinental Singapore is a pleasant and relaxing experience with every staff friendly and helpful servcing my needs. The breakfast buffet is also fine and cover for different taste but would be even more exciting if the food change slightly on a daily in particularly the western style. 06 April 2014
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Singapore
  • 80 Middle Rd
  • Singapore , 188966
  • Singapore
  • Front Desk +65-6-3387600

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Languages spoken by staff

German, English, Indonesian, Japanese, Korean, Dutch , Tagalog, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    7:44 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Singapore Dollar S$ (SGD)

    Accessibility

    • 2 Room(s) with Accessibility Standards
    • Parking