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Rated 4.6 out of 5 by 259 reviewers.
Rated 5.0 out of 5.0 by Intercontinental Suzhou Good location for this very comfortable hotel with very friendly and helpful staff. Getting a seat in the restaurants was difficult due to the high occupancy but the lounge provided a good alternative serving a good variety of meals. 26 August 2014
Rated 5.0 out of 5.0 by Taking Feedback seriously I am glad that Suzhou Intercontinental takes my survey feedback seriously and provide the solution to my feedback on my next stay. I am surprised with such good service from this Hotel. Thank you. 25 August 2014
Rated 5.0 out of 5.0 by Great Stay at the InterContinental Suzhou Best hotel I have ever stayed in. Complete service and attention to detail. Exceptionally clean and great environment. Excellent staff and service beyond expectations. My future travels to Suzhou, I will be staying here. 25 August 2014
Rated 5.0 out of 5.0 by Beautiful Hotel I stayed 1 week in Suzhou at the Intercontinental. The room was beautiful, and the breakfast was great. It got me ready for the day. The staff was always helpful. 25 August 2014
Rated 5.0 out of 5.0 by Super Service Top Hotel, perfekte Lage am Shinsi Lake und direkt am Einkaufs/Restaurantdistrict "times square"; Metro nach Suzhou City in Gehweite; Beste Beratung durch den Concierge für die Organisation einer privaten Besichtigungstour in die Gartenstadt Suzhou; Top Frühstücksbuffet mit extrem reichhaltiger Auswahl 25 August 2014
Rated 5.0 out of 5.0 by INTERCONTINENTAL不愧为洲际集团高端品牌,是品质、服务和责任的典范 与集团旗下的中茵皇冠假日酒店,一东一西占据了金鸡湖两岸的绝佳位置。周边购物、餐饮、娱乐、交通出行实在是太方便了。 虽为商务型酒店,但客房内设计布局融入了度假酒店的元素;房间大,设施全,舒适整洁;多数酒店往往把非吸烟房安排在较低楼层,而此次入住位于22楼的非吸烟楼层客房,确实很惊喜;预订时告知酒店要加床、加早。进入房间后,看到加床已安排妥当,所有的毛巾、牙具、浴袍、拖鞋等物品都备齐了三人份额,勿需再联系房务中心送来,体现了酒店注重细节管理的意识;酒店员工微笑致意、彬彬有礼,为宾客提供周到的服务,方方面面都很出色。 可能本人有酒店管理专业学习背景,要求有点“苛刻”。体验过酒店的早餐和晚餐,个人认为品种不丰富、品质不高。晚餐的甜品有失五星酒店的水准;早餐鸡蛋不是现煎的(可能恰逢周末人多来不及)……现许多假日酒店,如同城的“茉莉花”,早餐的煎蛋都是现场制作的,更何况作为大佬的“洲际”呢! 作为会员,过去多数入住CROWNE PLAZA和Holiday Inn。一直在纠结“洲际大使”还是“膳悦会”?有了这次愉快的入住经历,我想结论应该是明确了。 24 August 2014
Rated 5.0 out of 5.0 by Enjoyed the stay Wonderful experience. Nice room but still can smell a little smoke. Pretty normal in China but InterContinental is so far the best. The band in the bar is too noisy. Jazz band with a heavy metal drummer...... 21 August 2014
Rated 5.0 out of 5.0 工作人员亲切,服务一流 酒店位置非常好,出行方便,步行就能到达附近商圈,购物吃饭都非常方便。工作人员亲切,服务一流,客房舒适,景观不错。泳池水质好,早餐丰富。 20 August 2014
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  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

No Pet Allowed
  • Local Time

    10:08 AM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • 4 Room(s) with Accessibility Standards
    • Parking