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Suzhou

Rated 4.6 out of 5 by 275 reviewers.
Rated 5.0 out of 5.0 by 周边环境好,服务好 行政湖景房能看到整个金鸡湖,可以漫步湖边,很舒服,晚上夜景也很美。房间隔音效果好,基本没有杂音。里面用品齐全,就是设备有的有点旧了,应该换换或者上上新,这样会更好。周边有很多美食,吃很方便。购物的话附近有久光百货,很方便,还有电影院,真的很不错。 24 September 2014
Rated 5.0 out of 5.0 by Very comfortable bed and beddings Had a very comfortable stay at Intercontinental. Staff overall was good; a bit more English speakers would be nice. Not everyone who needs to come to the room speaks English, which is problematic when there is an issue. Regardless, I'll still recommend this hotel. It's also within walking distance to a small plaza with ATM's and restaurants, which is handy. 24 September 2014
Rated 4.0 out of 5.0 by STAFF NEED TRAINING TRAIN FRONT DESK. CALLED TO REQUEST SUITE ROOM AWAY FROM ELEVATOR. CHECKED IN AND ROOM WAS RIGHT A ELEVATOR. ASK TO MOVE TO DIFFERENT AREA, WAS PUT IN A SMOKING AND DIRTY ROOM. ASK TO MOVE TO ANOTHER DIFFERENT ROOM, WAS PUT IN A SMALLER ROOM. NOT UNDERSTAND IF THE STAFF AWARE WHAT GUEST REQUESTED. NOT TOO HAPPY!!! OVERALL, THIS WAS MY 5TH SUITE FOR THE 2 WEEKS, IT WAS OK. 22 September 2014
Rated 5.0 out of 5.0 by Great serivce from the staff I checked-in the hotel quite late, around 8:30pm. It's very nice to be greet by the front desk as the hotel IGH members and got upgarded to have lake side view. The staff is very helpful and always give you a big smiles when I walked-in or out of the hotels. It's a pleasant stay in the Inter-contential hotel Suzhou even though this is a short trip. 21 September 2014
Rated 3.0 out of 5.0 早餐体验差 早餐拥挤,服务不及时,食物品种少。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 21 September 2014
Rated 5.0 out of 5.0 by Excellent property Thoroughly enjoyed my stay at this property. The service, location, and ambience are top notch. Was impressed and will be staying here when I return. 16 September 2014
Rated 5.0 out of 5.0 by Excellent Stay Experience Second time stay in Suzhou IC. Room is upgarded to 270 lake view and quite spacious. Lounge is nice and service is also good. The only thing I would explain is we need to wait for aour d 20 min to have breakfast. However, it is mid autumn festival and I can fully understand it is under unusual occasions. 11 September 2014
Rated 5.0 out of 5.0 by 地理位置佳,景观棒,服务符合国际五星水准 酒店在金鸡湖畔,风景、地理位置绝佳。员工的服务意识和水平很好,看得出是培训和日常管理到位。硬件设施保养的很好,但还是可以看出有些老化,比如;我住的827房间的浴室里,镜子边框用皮革包裹的部分有些磨损脱落。可以改进的方面,比如三楼的游泳池:是否在服务台放些水果比如香蕉,给游泳结束的客人补充一点能量和钾元素。 10 September 2014
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Suzhou
  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

No Pet Allowed
  • Local Time

    7:34 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking