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Rated 4.6 out of 5 by 495 reviewers.
Rated 5.0 out of 5.0 by Great Experience I switched to the Intercontinental Suzhou from the Renaissance in Suzhou due to availability back in May and I can honestly say, I will be staying at the Intercontinental moving forward. The Hotel is top notch! All the employees have a can-do attitude, which is a pleasure to see and experience! July 3, 2015
Rated 5.0 out of 5.0 by 別世界 仕事の出張で使いましたが、スタッフの対応、感じの良さ、部屋の広さ、質、全てにおいて快適そのものでした。ホテル周辺とホテル内の雰囲気のギャップが大きく、中に入ると別世界のようでした。家族にもこの快適さを味わってもらいたいなぁと思い、プライベートでもぜひ使いたいなぁと思いますが、やはり料金が高いので予算と相談しないといけないと思いました。 July 3, 2015
Rated 5.0 out of 5.0 by Buffet dinner was not so good Food was dry, but then again it is hard to find a good buffer food because the nature that food is cooked hours before, July 3, 2015
Rated 3.0 out of 5.0 by Dubious Practise Like all IHG hotel, loyal Platinum member does not give U any privilege access to the Club Lounge. Also, if you are a Platinum, do remember to make sure U get the room upgrade. Because having to PAY EXTRA to gain access to the Lounge & being a Platinum, I did not get the upgrade I deserve. At the check-in, I had asked if I was being upgraded. However, when I entered that room, I knew something was amiss & immediately went to the reception personally to check and verify. At the 2nd time I was at the reception, ANOTHER front desk staff then admitted the MISTAKE by the 1st staff that attended to me earlier. Well, imagine if i do not know my right (for a higher paying room rate and being the highest status in the loyalty program), then I would have to settle for less. The hotel did acknowledged they had short-changed me initially with apologies. Their customer recovery plan is mere verbal apology; with perceived sincerity. July 3, 2015
Rated 4.0 out of 5.0 by comfortable bed and lake view nice lake view, comfortable room and Intercontinental member club, give me a good memory drinking in the club. if there is a coffee machine in the room, it will be more convenient for me as I like to drink coffee in the room when wake up, btw, Intercontinental Shanghai Ruijin and Hangzhou are offering the coffee machine. July 2, 2015
Rated 5.0 out of 5.0 by Great facility with great pricing Rooms were nice and the restaurants were great. The hotel being so close to JinJi lake is a great plus as well, providing easy access to great views and places to visit. June 30, 2015
Rated 5.0 out of 5.0 by 位置佳,风景��美 位置佳,风景优美,酒店位置佳,风景优美,酒店服务好,规格也不错服务好,位置佳,风景优美,酒店服务好,规格也不错规格也不错;位置佳,风景优美,酒店服务好,规格也不错位置佳,风景优美,酒店服务好,规格也不错 June 29, 2015
Rated 4.0 out of 5.0 by Bed and room comfort Internet could have been faster and accessibility more consistent. June 28, 2015
  • 2015-07-06T10:15:33.892-05:00
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InterContinental Suzhou

  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

No Pet Allowed
  • Local Time

    12:37 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking