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Rated 4.5 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by Excellent lake view and service It was an amazing experience. I have been in Suzhou a few time but it was my first time to stay in the Intercontinental. The service was very good. The lounge was very nice. Overall, I would recommend to experience at least once. 28 February 2014
Rated 5.0 out of 5.0 by 服务一流、景色宜人的豪华5星级酒店 苏州和整个华东最棒的酒店之一,人手充足、服务周到,湖景房开阔的景色让人感觉舒爽。地理位置也非常方便,下榻这样一家豪华酒店会有尊崇和难忘的体验。 小小的不足是客房浴袍的触感极其糟糕,建议更换,上网网速也需加强。 28 February 2014
Rated 5.0 out of 5.0 by 服务态度真诚,湖景漂亮 从门童,前台,行政酒廊到客房服务,各个方面的服务态度都很亲切, 主动和真诚。很多服务员都很努力的想记住每一位客人的喜好和特征,真让人有点感动。 客房装饰独特,再加上美丽的湖景,度假相当不错。 早餐品种较多,面档和粥档的服务员很有耐心,不停的帮助客人煮面和煲粥,味道不错。 行政酒廊的服务人员的服务态度就更不用说了,热情细心的服务着每一位客人,非常感谢。下午茶和欢乐时光,品种多,味道好,及时补充,让人满意。 这次入住总体非常满意,服务态度和意识是我入住过ihg集团当中最好的,唯一有一点,个人感觉客房卫生打扫的不够细致。希望继续努力,2014年能取得集团第一。 有时间会再次入住。 28 February 2014
Rated 5.0 out of 5.0 by Great rooms and atmosphere Great rooms and atmosphere, had a good stay and will stay again next time in Suzhou. 24 February 2014
Rated 5.0 out of 5.0 by Fast Internet Great hotel. - Laundry staff sewed on a button for me - Hotel concierge could tell me all about english language movies next door - Amazing breakfast buffet - Happy hour upstair a great way to unwind after a long day - Great views from the rooms - Amazing pool - Close to shopping and lake front - Most importantly - FAST INTERNET including Facebook and YouTube 22 February 2014
Rated 5.0 out of 5.0 by 一如既往的出色 酒店的地理位置不错,就在金鸡湖、摩天轮旁边,酒店的人性化服务业很好,今后在苏州还是继续住苏州洲际吧。 20 February 2014
Rated 5.0 out of 5.0 by 专业精致的服务,低调奢华的硬件 每次入住苏州IC,都可以全方位的体验到酒店所有人员用心的专业精致服务,不论是前台、走廊、餐厅还是酒廊任何地方都可以最快速的获得专业准确的服务,并且服务细节上的精致更让你喜出望外。 服务之外,作为IC硬件也不落下风,用一句流行的话,低调的奢华。需要的东西一定精致到位,不需要的就舍去。 去苏州要享受还是这里苏州IC。 20 February 2014
Rated 5.0 out of 5.0 by 一贯的洲际 上次入住还是2011年的事情了,事隔三年再次入住,三件事儿依旧如故,硬件设施依然如新,服务人员的微笑依然温暖,饮食依然对味·····,呵呵 ,不必多说,洲际保持了他一贯的品质。总之外出旅游或是公干,我很难选择其他酒店! 16 February 2014
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  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

Contact hotel for details
  • Local Time

    5:44 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • 4 Room(s) with Accessibility Standards
    • Parking