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Rated 4.6 out of 5 by 436 reviewers.
Rated 5.0 out of 5.0 by 近十次的入住发现白金接待处的服务真心不错 ��的不说,这里特别说一下白金接待处的a n n a,非常的热情主动,这次是12点左右到的,说城景套还没好,直接给再升级了。记得去年9月份,也是差不多12点到前台登记入住,没有房间,愣是等了几个小时才给房间。当然可能和入住率有关。不过还是要特别表扬一下白金接待处。 24 April 2015
Rated 5.0 out of 5.0 by 位置佳、服务好 酒店位置不错,周边商场很多,要买东西很方便。工作人员服务较好,会主动问候和帮忙提行李。房间一般无亮点,冲淋水不够大,马桶没有卫洗丽。 23 April 2015
Rated 5.0 out of 5.0 by 湖景房 店正对金鸡湖,左边是摩天轮公园,右边是月亮广场,附近又有圆融广场等,游玩购物就餐都很便利。虽然酒店是2010年建的,但打扫得很整洁。行政酒廊的早餐种类有点少,一楼餐厅的选择会多很多,但最好是八点前。八点后,酒店人员会分流客人到其他两个餐厅。晚上安静的时候空调出风口声音略大。 22 April 2015
Rated 5.0 out of 5.0 by 非常好的入住体验,下次一定还会来 我订的club intercontinental premier room升级到了豪华湖景套,2021房,湖景不算多,城景居多。CI的时候,前台小姐有点业务不熟练,我问她要待遇清单,她说现在白金卡没有待遇,我回应本来定的房间就有待遇的,然后她check了一下,说有待遇的,并且给了我一张清单,这种东西���道不应该主动提供的吗?非要客人自己提出来?随后给了我大使礼物,非常中国风的零钱包,做工还可以把。 套房非常大,整洁度也很好,卫生间的马桶还是toto的智能马桶,如厕很爽:) 重点是要说酒廊的,酒廊的员工都很热情,服务很及时,帮忙换盘子之类的,那天的happy hour我提出了要一杯无酒精鸡尾酒,然后某位带眼镜的女员工就端来一杯莫吉多,真棒!服务100分!!! CO我选择在酒廊,很快的,那位戴眼镜的高大帅哥业务熟练呀!棒棒棒! 22 April 2015
Rated 5.0 out of 5.0 by 值得入住 我第一次入住的洲际酒店就是苏州洲际酒店,第一次的体验就很不错,后来又多次入住,还入住过好几家其他洲际酒店,包括重庆、杭州、香港等等,每次都体验到了很不错的服务,我感觉优质的服务是吸引我的关键。希望能够一如既往的继续享受到优质的服务。 21 April 2015
Rated 3.0 out of 5.0 by comfortable bed! nice view swimming pool and comfortable bed. also club lounge food is good. but seafood so so.. 19 April 2015
Rated 4.0 out of 5.0 by Comfortable bed but very dimly lit room Service in China is usually pretty bad, at this hotel it's better. While there is some lack of attentiveness generally you get pretty good service in eating areas and slightly slower than expected service in the check in and check out process. The room while very comfortable and well decorated has a darkness to it making it difficult to stay awake. It's both a blessing and a curse. There seems to be several overhead lights but all appear to be focused spot lights giving the room and overall darkness in the middle. Perhaps adding wall sconces or some changing the bulb type from spot light to diffused/spread light might help. Overall a pleasant stay and the rate is quite good considering it's in an up and coming area. 18 April 2015
Rated 5.0 out of 5.0 by Excellent Hotel We had a great stay at the Intercontinental Suzhou, the experience was excellent from check in to check out. The club lounge had excellent drinks options and reasonable food offerings. One of the best hotels I have stayed in in China. 17 April 2015
  • 2015-04-27T10:19:22.218-05:00
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InterContinental Suzhou

  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

No Pet Allowed
  • Local Time

    12:57 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking