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Rated 4.6 out of 5 by 428 reviewers.
Rated 5.0 out of 5.0 by 生日入住,一如既往的厚道 生日入住,超规格升级了,���送了蛋糕,分别收到宾客关系部和酒廊员工手绘的贺卡非常感动。 前台check in 的时候非常快捷,并且表示升级到premier panoramic房型,比常规的ra升到城景套房还好,在升级方面真的非常的厚道,酒廊更是为了提高服务质量,填表了解客人爱好,并拍照留念。 不过再出现问题的时候处理还是欠细腻,入住的1003房间的门锁坏了,短期无法修复,当值经理再次给升级到premier suite lakeview套房,房间真的非常不错,180度湖景,不过到了晚上10点左右时候由于影视系统坏了短期无法修复又搬了一次房,一次入住出现2次搬家也是醉了。不过到退房也没有人为这两次搬家打招呼。。。这个细节还是缺了点。不过总���来说还是厚道,接下来还有入住计划,要是服务细节再注意就完美了。 16 April 2015
Rated 5.0 out of 5.0 by 愉快舒适的旅行 服务人员态度普遍较好,见面都会热情打招呼 升级到了湖景房,房间面积较大,湖景非常美 房间内温度非常适宜,淋浴也十分舒适 15 April 2015
Rated 5.0 out of 5.0 by Great hotel with excellent staff and facilities Friendly staff and great room for staying. Having pre-loaded movies in room TV is great!! Love the clean room always. Internet here is fast and stable. 15 April 2015
Rated 5.0 out of 5.0 by 人员服务一如既往的优秀 这家酒店的业主是越来越抠门了,酒店早餐质量明显下降,对于升级也是中规中矩的“按照集���规则”。 好在员工非常优秀,即便是待人触物的细节都让人感到温馨备至。我通行的客户小孩当日正值生日,前台主任ROY还特地安排厨房做了蛋糕送到房间,就凭这点,我下次还是会一如反顾的选择入住洲际酒店! 14 April 2015
Rated 5.0 out of 5.0 Clean and Best Services Overall the room is very clean and tidy. Lake view is awesome! Front Desk and Carpark services are great and friendly. Breakfast have a lot choice and taste good. One point need to call out is the room wifi connection was not covered very well. There is "blind spot" at room. 12 April 2015
Rated 5.0 out of 5.0 by High Class The staff was very attentive and helpful! They were always looking to help you, not waiting for you to come to them. The room was very high class and had everything I could have needed. Sharp and clean! Restaurant food had a good variety for international travelers and was prepared very well. 10 April 2015
Rated 4.0 out of 5.0 by 非常喜欢 清明小假期入住了两晚,普通行政套房升级湖景行政房,卫浴间很大,圆形大浴缸可被两岁小孩当小泳池使用,马桶是全自动,女儿走过去,马桶盖自动打开被小吓了一跳,呵呵……客房送餐服务也很好,两小孩超级爱吃泰式炒河粉,儿童餐份量大价便宜,赞!27层贵宾楼下午茶点心好吃,晚上的感觉吃的种类稍少,要是有更多选择当然更好。这次出游天气虽不好,没看什么美景,但在酒店心情不错,关键小孩非常开心了!谢谢,期待六月去冲绳的洲际~KIDS PARK稍小了 10 April 2015
Rated 2.0 out of 5.0 by 外部环境不错 外部环境,方便,内部一般, 是否太多内容需要填啊。 是否太多内容需要填啊。是否太多内容需要填啊。 是否太多内容需要填啊。 是否太多内容需要填啊。 是否太多内容需要填啊。 是否太多内容需要填啊。 是否太多内容需要填啊。 09 April 2015
  • 2015-04-18T09:42:15.497-05:00
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  • co-hasreviews, tv_428, tr_428
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InterContinental Suzhou

  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

No Pet Allowed
  • Local Time

    7:55 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking