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Rated 4.6 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by 很好的酒店,符合预期 积分包价入住,白金卡,普通房升级到湖景,周边商业完善,有着很好的住宿体验。泳池很棒,管理也很好,要求佩戴泳帽入水,赞一个!大概由于时间点的关系,偌大的游泳池只有侄子一人在使用,工作人员敬业的呆在泳池边陪伴,据他回来告知,泳池的浴室还配备脱水的洗衣机,非常的贴心。房间设施齐全,风格偏商务。由于酒店新政策,诸多网友提及的白金卡也有酒廊使用的厚道待遇预料中的没有给予,不过前台的接待也礼貌的提及到了,并做出了解释。礼宾服务反应迅速,一切都很好。侄子说,房间的外层窗户似乎有点脏,看金鸡湖也好脏,早餐真心不错。我说,一切都不错,以后得行政入住体验酒廊。 26 July 2014
Rated 5.0 out of 5.0 by Great experience as usual Having been stayed here for 25+- times since last year, helped me to get my Royal ambassador status earlier this year :) My first choice when travelling in suzhou, biz or leisure. Found Misa moved from Lounge to Front desk, but kind and helpful as before. Lake view is even more exceptional this time of the year when air quality is in the green zone. Do not miss it when you are in suzhou! 23 July 2014
Rated 5.0 out of 5.0 by 服务一流,房间设计很大气 服务意识和态度非常好。客房装修风格很喜欢,保养的也不错。晚上在Sky lounge喝了几杯,风景氛围不错,就是调酒速度实在是太慢了。 23 July 2014
Rated 5.0 out of 5.0 by 国内一流的酒店 绝对是苏州 数一数二的酒店,位置绝佳,员工服务热情,总是充满微笑,总是可以第一时间提供帮助,每次去苏州一定会住苏州洲际。 23 July 2014
Rated 5.0 out of 5.0 by great location, attentive staff Clean Great breakfast buffet Good location Nice bathroom 22 July 2014
Rated 5.0 out of 5.0 by First time business visitor to Suzhou Stayed in Suzhou 5 nights while visiting the area for business. I was surprised by the city of Suzhou and by the hotel. The Intercontinental is a newer property and is very luxurious and is good value. The proximity to the lake, shopping malls and subway make this a great location. The subway provides convenient access to the old city and a number of older historical sites. The breakfast buffet is excellent and gym is clean and has new equipment.....would highly recommend this hotel! 22 July 2014
Rated 5.0 out of 5.0 by 硬件水準不錯 1. 行政酒廊早餐或其他時段都經營得很好, 但人手太少, 現做的東西要等很久, 服務人員都很認真跑來跑去, 但實在太忙 2. 27樓朗吧位子太少, 室外空間可以再精緻一點 3. 前台很認真, 效率不錯, 但大使會員的優惠一概沒有說明, 自己猜, 感覺上就是很認真做事的辦事員, 有問有答, 不主動對方就不吭聲了, 少了點人味 4. 房間裡面沒有音響撥放系統, 這點可以改進就好了, 連Holiday Inn Express都有, 不是所有人都喜歡看電視的, 聽聽音樂也是很重要的 5. 套房的化妝區域實在太暗, 看都看不清楚, 跟矇著眼睛化妝沒啥區別, Intercontinental Club Room的化妝台在更衣室裡面, 也好不到哪裡去, 太暗!!! 16 July 2014
Rated 5.0 out of 5.0 Best hotel in Suzhou The hotel has perfect location with all living facilities around the place. The lake view room has a great and stunning lake view of Jinji lake. Staffs are nice an friendly. Services are great. I have to say this is the best hotel so far in Suzhou. Keep it up. 16 July 2014
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  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

No Pet Allowed
  • Local Time

    2:24 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • 4 Room(s) with Accessibility Standards
    • Parking