Rated 4.6 out of 5 by 207
Rated 5.0 out of 5.0 by CeBeOh Welcoming place to stay
Very efficient staff
Vast and stylist rooms
Internet bandwidth insufficient for tele-conferencing
02 June 2014
Rated 5.0 out of 5.0 by PnN7 Greate hotel
Good hotel - nice bar, restaurant - alternative shops and restaurants in walking distance - ready to help you out where needed
Would appreciate more healthy food & drink options and Bistro type food options - take variety into account for frequent staying guests
01 June 2014
Rated 5.0 out of 5.0 by Sandyw11 物超所值
01 June 2014
Rated 5.0 out of 5.0 下榻苏州工业园区酒店的不二选择
28 May 2014
Rated 5.0 out of 5.0 by Googlecat 非常棒的酒店
23 May 2014
Rated 5.0 out of 5.0 by 鸭鸭好吃 近乎完美的五星级酒店该有的服务
22 May 2014
Rated 4.0 out of 5.0 by zhouwawa 很不错的住宿体验
21 May 2014
Rated 5.0 out of 5.0 美丽的湖景港湾
19 May 2014
Rated 5.0 out of 5.0 by 米米大人 景色很好
19 May 2014
Rated 3.0 out of 5.0 by Peterpeter Not honest
There is a big construction site making all kinds of noise. But the when I booked the hotel via website, the hotel did not inform the clients. Once arrived, I have to argue a lot before the hotel staff changed my room from facing the construction site to a more quiet site.
The hotel should inform guests on the website that half of the rooms in the hotel is facing the construction site and loud noise is expected.
19 May 2014
Rated 5.0 out of 5.0 by So-called RA in IHG 非常不错的酒店
18 May 2014
Rated 5.0 out of 5.0 by M_M_T Wow....again
Another very memorable stay at the Hotel Intercontinental in Suzhou.
For further information I would like to refer to my "Guest Experience Rating" and "Pros", simply First Class!!
To the entire Hotel Intercontinentel Suzhou Team:
THANK YOU VERY MUCH. Please keep up the good work.
Looking forward beeing back soon!!!
18 May 2014
Rated 4.0 out of 5.0 by cherry12 舒適的旅程
15 May 2014
Rated 5.0 out of 5.0 by 凯凯1983 体验豪华和服务
从进门到退房 都感受到热情的服务， 不愧是华东第一ic
积分换房 给全套待遇和湖景房 ！ 27楼风景很好
晚上要看风景 记得提前预约 不然就没靠边的
12 May 2014
Rated 5.0 out of 5.0 by RoaylAmbassador Best Around Shanghai
The last weeks we stayed in so many different Intercontinental Hotels in and around Shanghai (Shanghai, Chengdu, Nanjing, Wuxi, Suzhou, Hangzhou) with totally different impressions, but the best of all these Hotels is Intercontinental Suzhou followed by Hangzhou and Pudong. At the end of the row is Puxi located followed by Wuxi. the last place goes to the Ruijin.
I can recommend the intercontinental SUZHOU to everyone, for Business and Leisure. The breakfast is filled up with fresh Food till the last Minute. The straff is well educated, friendly, helpful and always on service espacially in the Club Lounge. Great Job, congratulations from me and my wife
03 May 2014
Rated 5.0 out of 5.0 by kyouki99jp 非常不错的酒店
02 May 2014
Rated 5.0 out of 5.0 by yzwl73 舒适地体验
29 April 2014
Rated 5.0 out of 5.0 by PatCarm50 Great Stay
My stay was a pleasure, your staff was extremely friendly and helpful, the workout room is nice, the lounge is nice, the room was always clean and ready for me, it was a great experience again.
28 April 2014
Rated 4.0 out of 5.0 by Edith International grade service
The best hotel in Suzhou with great rate and professional service.
27 April 2014
Rated 5.0 out of 5.0 by ArnieBL Great service for reasonable price (corporate rate)
A great place to stay, specially for IHG rewards members. Recognition for members is good although not consistant. But the place has a great location and views. The club lounge has a great view and the food choice is great with nice choices of wine. The Caramba bar at the ground floor has great live music and good choices of wines. But the lobby bar has a menu but no stock of the wines shown in the menu...something to improve perhaps. Great gym facilities with 24 hrs opening. Wifi is a bit slow in my room though.
24 April 2014
Rated 2.0 out of 5.0 by HKBuddy Dishonest hotel - beware of room rate...
This was my third time to stay at IC Suzhou. For my first visit in Nov 2013, I already found that the room rate was calculated wrongly. I wrote a review (please refer to my review dated Nov 29) and Jack (Front Office Manager) replied me that "we avoid same problem happen again in future".
The consequence is....same problem happened again. I booked two rooms for 2 nights via IHG website. I am clever this time. I printed out my reservation details in advance. When I checked in, they really charged me RMB100 more per room per night. Luckily, I have paper evidence this time. They finally admitted that their system has problem and this causes more expensive room rate. This is ridiculous. I never encounter this problem in other hotels, except IC Suzhou. Be remember, I was tricked by this hotel second time.
The front desk also told me one of my rooms was upgraded. I said I deserved as I am an Ambassador member. They said I was not. You have to paid for an Ambassador member. I said I already paid! I didn't want to argue anymore, and thanked their "generous" upgrade. I wonder that my status was not shown in the computer.
One positive thing tis that the breakfast is greatly improved. Overall, same comment - Great hardware, but poor software. IC Suzhou is just a typical China-standard hotel without good management. In my next visit to Suzhou, I avoid IC suzhou and already booked a room in Crown Plaza Suzhou instead.
15 April 2014
Rated 4.0 out of 5.0 by Davidnet99 very good service
This time the hotel offer me a full view room. The room is fantastic. I also like the Riva restaurant. They have the best steak in town and best service. You can have a variouse choice of steaks and many others. They always satisfy your request.
13 April 2014
Rated 5.0 out of 5.0 by 心花怒放 很喜欢苏州洲际，儿童乐园开放太适合带小小孩的家长了
09 April 2014
Rated 5.0 out of 5.0 by PeterMPLS Another fine stay
I stayed here again (7-8 times now) March 28-30. Once again I was given a nice upgrade, as Platinum Ambassador. The only drawback was that I was on the side of the hotel with construction going on, but it only bothered me in the morning. Overall, the room was very nice, clean, and all facilities met my standards. I did not eat at Riva this time, I hope to next time. I did have a meal at the lobby buffet, it was very good. Also, I went to Carumba Bar each evening after returning from dinner. The staff is great, especially Olena, Daniel, and Ling. The music is very good as well. I even was given an upgrade by the concierge service when I used the hotel car service for return trip to Shanghai. Thank you, I look forward to my next visit in Suzhou!
04 April 2014
Rated 5.0 out of 5.0 贴心，超值
03 April 2014
Rated 5.0 out of 5.0 by lbc900124 位置，房间具佳！
19 March 2014
Rated 5.0 out of 5.0 by ginow 值得专程前往的酒店
14 March 2014
Rated 5.0 out of 5.0 by JUWI Great Hotel with first class services
It was a pity that I had only some hour to stay in this very comfortable hotel. The rooms are excellent as well tzhe breakfast buffet. Hope to come back soon.
Thanks and best regards
12 March 2014
Rated 5.0 out of 5.0 by Boum professional staff
Great experience, rooms are confortable and in room dinning service is quite fast.
Just need to improve the breakfast as most of the time we have to ask things twice to get what we order...
09 March 2014
Rated 5.0 out of 5.0 by SmaxJ 应该说还不错，稍有遗憾！
09 March 2014