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Rated 4.6 out of 5 by 463 reviewers.
Rated 5.0 out of 5.0 comfortable sleep and outstanding service Keep all personall Detail confidential Keep dealing IHG guest as preferential guest May 26, 2015
Rated 3.0 out of 5.0 by 早餐质量大幅下降 酒店早餐水准感觉较之前及其他洲际集团酒店而言有很大幅度的下降,不仅部分食材不新鲜(如馄饨及油条都是速冻食品),且服务员服务水平也很让人失望:我跟先生到达餐厅后没有服务员领位,就座后还是我们召唤了服务员过来才有了茶喝;服务员一问三不知;尚有客人在用餐时就有服务员开始翻桌,打扫环境。作为一家五星的高水准酒店,这样的服务实在让人失望。我跟我先生是为了过结婚周年纪念选择入住贵酒店的,但是入住体验实在不���称之为愉快,如果再次停留苏州,我想我会选择中茵皇冠。 May 25, 2015
Rated 5.0 out of 5.0 by 依然苏州地区最好的酒店 提一下,美中不足的是枕头,希望在高低两款枕头之间再多一款不高不低的枕头的选择。 其他的就不说了,洲际酒店依然是苏州地区最好的酒店,表现在各个方面,酒店的外部环境,酒店大楼的设计,酒店内部装修设施,尤其是酒店服务人员的质素等等等等。即使放眼全国的ihg旗下品牌酒店,苏州洲际也是首屈一指的。 May 24, 2015
Rated 5.0 out of 5.0 by 不错 位置相当好,行政酒廊benson和另一男员工优秀。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 May 23, 2015
Rated 1.0 out of 5.0 by 服务一般 餐厅服务质量差,客房比较安静,但是要借个加湿器都没有,说都借出去了,这么大的一个酒店就不能多备几个么。 May 21, 2015
Rated 4.0 out of 5.0 by 服务可以。 服务总体可以,只是销售员的接待方面有点欠缺,明明定好地方怎么会没有了呢?这个当中有问题,之前销售是留过房间,并且确认的。这个销售员5月1日不上班,交接给同事就变成没房了,这个太不可思议了。 May 20, 2015
Rated 5.0 out of 5.0 by 不错的入住 对这次入住,总体还是愉快的,环境、服务、餐食都还是不错,因此还是在前台waiter 的建议下,果断的办理了会员卡,接下来出行的日子里,希望能够继续享受洲际给予的礼遇和服务 May 19, 2015
Rated 5.0 out of 5.0 by Relaxed stay Absolute high end and professional, every thing well done. great breakfast, good lunch as well quality of dinner was very good. Maybe two points for improvement: 1. Stuff at the Chinese Restaurant should speak a Minimum English 2. GYM was great, best and modern fitness systems but at a 5-star hotel I expect that somebody takes care of people which are staying at the GYM, especially when four persons are at the GYM-reception, during my stay og two hours nobody controlled the room or systems, as well noboday ask for assistance or offer any refreshments. Here I´ve better expiriences at CROWNE Hotels. May 17, 2015
  • 2015-05-27T11:45:38.881-05:00
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InterContinental Suzhou

  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

No Pet Allowed
  • Local Time

    5:12 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • 4 Room(s) with Accessibility Standards
    • Parking