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Rated 4.6 out of 5 by 467 reviewers.
Rated 5.0 out of 5.0 by Great staff & Hotel - major positives, minor negatives I stayed at Intercontinental Suzhou for about 14 nights in May 2015 during a business travel. My overall experience was very positive. Hotel staff are very friendly and approachable. Service was prompt, tidy and professional. Breakfast spread was impressive. I also had the hotel shuttle service drop me at work every morning. Prompt and punctual. One negative is the sleep quality. I would attribute two things to my low sleep quality. 1) Pillows that they provide are not that great. They are too soft and get squished pretty bad. 2) A/C in my room was not working well. In the mornings it would shut down and I would wake up perspiring heavily. I have a personal request. Since I am vegeterian, would it be possible to pack some lunch of my choice from the breakfast spread in the mornings? This would elevate my experience to a new level as I will not stay hungry during the day due to the lack of vegeterian options at my company. Thanks you Intercontinental! May 27, 2015
Rated 5.0 out of 5.0 by 很棒的硬件,贴心的服务。 苏州IC软硬俱强。周末六折预定基础套,到店升级为120平的湖景套房。行政酒廊办理效率很高,Happy Hour也算丰盛。按摩泳池水温38度,小朋友爱扑腾。入住当晚套间的拉门坏了,处理后第二天电话致歉还送了一堆水果巧克力。小朋友玩过饭点儿,二楼扒房还特意做了儿童餐。公共洗手台的设计是我看过最贴心,身高不够的小孩子不用趴不用蹲,站上去像自带儿童凳。 May 27, 2015
Rated 5.0 out of 5.0 by comfortable sleep and outstanding service Keep all personall Detail confidential Keep dealing IHG guest as preferential guest May 26, 2015
Rated 3.0 out of 5.0 by 早餐质量大幅下降 酒店早餐水准感觉较之前及其他洲际集团酒店而言有很大幅度的下降,不仅部分食材不新鲜(如馄饨及油条都是速冻食品),且服务员服务水平也很让人失望:我跟先生到达餐厅后没有服务员领位,就座后还是我们召唤了服务员过来才有了茶喝;服务员一问三不知;尚有客人在用餐时就有服务员开始翻桌,打扫环境。作为一家五星的高水准酒店,这样的服务实在让人失望。我跟我先生是为了过结婚周年纪念选择入住贵酒店的,但是入住体验实在不能称之为愉快,如果再次停留苏州,我想我会选择中茵皇冠。 May 25, 2015
Rated 5.0 out of 5.0 by 依然苏州地区最好的酒店 提一下,美中不足的是枕头,希望在高低两款枕头之间再多一款不高不低的枕头的选择。 其他的就不说了,洲际酒店依然是苏州地区最好的酒店,表现在各个方面,酒店的外部环境,酒店大楼的设计,酒店内部装修设施,尤其是酒店服务人员的质素等等等等。即使放眼全国的ihg旗下品牌酒店,苏州洲际也是首屈一指的。 May 24, 2015
Rated 5.0 out of 5.0 by 不错 位置相当好,行政酒廊benson和另一男员工优秀。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 May 23, 2015
  • 2015-05-29T16:06:49.929-05:00
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InterContinental Suzhou

  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

No Pet Allowed
  • Local Time

    11:56 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • 4 Room(s) with Accessibility Standards
    • Parking