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WELCOME TO

Suzhou

Concierge Photo
Owen Qi
Chief Concierge

Insider Tips

LOCAL CULTURE

DRESSING CODE

Casual wear is acceptable in most restaurants however some fine dining restaurants requires a specified dress code. Recommend to check when making a table reservation. You might need a light sweater or jacket as most premises are air-conditioned.
INDULGE YOURSELF IN A LUXURIOUS SUZHOU HOTEL
This landmark hotel on the waterfront promenade of Suzhou’s Jinji Lake is the perfect place from which to explore the city’s arts, shopping and entertainment centres. Enjoy luxury amenities including a full-service spa, an infinity pool overlooking Jinji Lake and a fully equipped fitness centre. Treat your palate at five world-class restaurants offering an eclectic menu of world cuisine or relax in contemporary comfort, with many guest rooms offering spa-like baths and spectacular views.

Guest Reviews

Hotel Specific Offers
Terms & Conditions
GET REWARD NIGHTS FASTER

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    InterContinental Suzhou offers five world-class restaurants and lounges. This eclectic ‘World Kitchen" of innovative cuisines has been designed to ...
  • Amenities & Services

    Spa InterContinental features nine private lake-view suites, including both couple’s and terrace suites. Other recreational amenities include an in...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Suzhou

  • 288 Wang Dun Road
  • Suzhou , 215028
  • China, People's Republic Of
  • Front Desk +86-512-62858888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Italian, Japanese, Dutch , Chinese

Pet Policy

No Pet Allowed
  • Local Time

    2:27 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.6 out of 5 by 441 reviewers.
    Rated 3.0 out of 5.0 by 睡眠很好 床,枕头值得赞,很舒服,睡眠会很好���只是早餐太差了,品种少。有一天早上还被一位男服务员堵在早餐西餐厅门口不让进,非说里面都满了,让我到中餐厅用餐,那边品种更少,我自己走进去一看西餐厅,明明还有7,8个桌子是空的。。。这明明就是欺骗客人 May 2, 2015
    Rated 4.0 out of 5.0 by 位置极佳,服务良好,但空调问题很大 临时决定带宝宝和家人一起到苏州悠闲度周末,由于一直心仪金鸡湖的环境,加上自己是洲际集团的忠实粉丝,因此毫不犹豫选择了这家靠在金鸡湖边的苏州洲际酒店,并且为了保证时间的宽裕度和客房舒适度,在出发前还特意购��了洲际大使会员身份,比较巧的是在我到达酒店停车场之后,邮件通知我大使身份生效了,但在前台办理check in的时候一开始系统并没有检测到,在我要求重新核实后,工作人员确认了我的大使身份,并免费给我升级了客房,此处赞一个。升级后的湖景房直接面对金鸡湖,风景无敌,房内设施良好,使用方便,工作人员也是有求必应,在走廊遇到时会主动和你微笑打招呼,这一点很不错。酒店的自助早餐也挺好。 接下来说说不满意的地方,最糟糕的就是客房内的空调系统,由于天气开始变热,睡觉前我特意将空调设置到20度左右,但睡了一个多小时,整个人浑身都是汗,宝宝也是热得哭闹,此时空调面板显示温度为24度。于是索性把温度开���最低,18度。但躺在被子里还是热得不行,坚持了2个小时左右仍然无法很好入睡。为了避免过热,我们俩个成人只能把杯子稍微覆盖诸如肚子等容易着凉的部位,继续睡觉,到了凌晨,明显感觉两人都有不同程度的鼻塞,睡眠质量受到严重影响,而此时吹了一整夜的空调后,房间内的温度仍然是22.5度。 另外,虽然我的大使会员身份是临时获得的,但在前台check in时已经得到确认,但入住后没有人主动给我们送欢迎水果,在第二天早上提醒后很快补到位了。也没有看到传说中的给大使会员的“入住礼物”。这些细节都让我感觉不是特别好,希望以后可以得到改善和加强。 April 28, 2015
    Rated 4.0 out of 5.0 by 硬件设施完善 硬件设施非常完善,早餐丰富。房间布局��理。但对于前台checkin的工作质量稍有不满意。 本次携带家属(3小孩3大人),希望能住的房间近一些,被要求补房间差价100元。100元是小钱,但感觉就很差,洲际就缺这100元么?而且我还是会员。没有任何商量余地,感觉缺少人性化。 April 28, 2015
    • 2015-05-03T10:15:43.879-05:00
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