Rated 4.5 out of 5 by 513
Rated 4.0 out of 5.0 by qool Torned Towel
Overall is okay. But, I receive a torned towel during the stay.
Pls see attachment.
26 November 2013
Rated 5.0 out of 5.0 Wonderful 60th
We stayed in a harbour suite which I had booked for my husband's 60th birthday, it had breathtaking views of the harbour and surrounds. The view at night was just magic, sleep was wonderful it was a lovely experience and we enjoyed our stay. Breakfast was good.
25 November 2013
Rated 5.0 out of 5.0 by TheGreatBear Total experience
Absolutely brilliant and could not have been better. Brilliant site making it easy to access Sydney.
25 November 2013
Rated 5.0 out of 5.0 by Jules62 **GREAT WEDDING WEEKENDER FROM PERTH**
Very helpful & friendly front desk staff, good location & great rooms
25 November 2013
Rated 5.0 out of 5.0 by WalterD4 Excellent view
Brillinat view over the harbour; large windows to take it all in; good sized room; friendly and very helpful staff; bathroom a little tired and small; price at the higher end.
24 November 2013
Rated 5.0 out of 5.0 by ech08ravo Another lovely stay at IC Sydney
Consistently high performance from this quality Sydney property. Family issues this time led me to be coming and going at very unsociable hours, hardly touching base with staff and yet even at 5am staff were able to greet me by name.
I really enjoy my regular stays at the IC Sydney and do not hesitate to recommend. Looking forward to coming back in a couple of weeks :)
22 November 2013
Rated 5.0 out of 5.0 by Falcor1 Beautiful Hotel and outstanding service
This is a very pleasent Hotel to stay at. It is centrally located has a great interior and very relaxed atmosphere although very Professional. I could not fault the Hotel in any way. The staff went out of their way to assist you and provide you with information you needed regarding Sydney. Every request was attended to poliitelly and effeciently. The room was extremely clean and the gym and pool were great. The restaurant on the first floor for breakfast had an amazing range of dishes to suit anyones taste. I would highly recommend this hotel to anyone and I will certainly be looking no further on my next trip to Sydney for accommodation.
21 November 2013
Rated 3.0 out of 5.0 by diddi Lovely staff
The staff are extremely nice very helpful the room was lovely very clean the only down fall was the lack of water pressure in the shower it was a drizzle of water to say the least and shower over bath I thought was very dated.
We dined at cafe opera nice setting waitress very nice and very busy so we were unable to get a second round of drinks with our meal as they seemed to be short staffed we did think the food over priced for buffet and service poor.
After arriving home from our weekend away my husband unable to find his keys rang the hotel spoke with Suzie who promptly located them and had them waiting for us to pick up thanks for your quick response.
21 November 2013
Rated 5.0 out of 5.0 by Shaun007 An amazing experience
Overall it was a truly amazing experience. From the quick check in to the very comfortable room. The food was 5 star, although the coffee let them down. All of my interactions with the staff were very pleasant and even when I left an item in the room they organised for it to be delivered to my home in 2 days.
20 November 2013
Rated 5.0 out of 5.0 by Concertlover01 Great midweek stay.
Enjoyable break for two nights in superb suite on the 30th floor overlooking the harbour (room upgrade). Sydney Club Intercontinental was just as amazing as ever and the staff anticipated our every need. Truly a special stay, especially when combined with a concert at the Sydney Opera House!
18 November 2013
Rated 4.0 out of 5.0 by Kevinbg One of the best in Sydney
Great location, friendly staff, and excellent hotel overall. You will enjoy your stay at this hotel...
18 November 2013
Rated 4.0 out of 5.0 by Estill Everything was enjoyable apart from manager that was registering us
We enjoyed our stay.
Everything was great, especially our concierge who went put of his way helping us to book places. Really appreciate it!
However first impression of the hotel was very average.
It was our first time in years staying with you and probably will be the last one.
On arrival, a guy registered us and showed a lack of knowledge on everything,- pricing, upgrades and was keep telling me that he is only one of the managers here and always needed to speak to someone.
I think his name started with 'M',- dissapointed!
15 November 2013
Rated 5.0 out of 5.0 by Mausi An excellent stay
The Intercontinental Sydney is an excellent place to stay in a wonderful location - central, historic and walking distance to the best of Sydney CBD. Breakfast on the weekend is very busy - which was the only time things didn't feel so five star. Both staff and guests would benefit from more staff rostered on as there was a very long wait for tea and coffee, let alone a table. I would stay here again and recommend to friends looking for a memorable stay in Sydney.
14 November 2013
Rated 5.0 out of 5.0 by DrBob737 The Inter Continental for business
The Inter Continental Sydney is a beautiful hotel with lots of character and decor that astounds. The rooms are well layed out and clean. Beds are comfortable with some rooms having an excellent view of the seaboard side.
No companits about this hotel except for one small matter and thats average pricing for in-room dining and breakfast charges. I believe it needs to be set at a reasonable level since this is NOT New York.
13 November 2013
Rated 5.0 out of 5.0 by TBB1 Always quality.
Ambassador is the best club we've ever joined. The stay is always quality and the experience can be relied upon to be a good one.
13 November 2013
Rated 3.0 out of 5.0 by whereismy1bottlewine where is my wine i paid to ship?
i still have not received the bottle of wine i paid the sydney concierge $80 to ship on oct 4th. can anyone help me track it down?
12 November 2013
Rated 5.0 out of 5.0 by DaveAndSooz Five Stars Plus
Exceeded all of our expectations. The Club Level Executive Suite was incredible and the Staff were even better. Outstanding!!!
11 November 2013
Rated 4.0 out of 5.0 by Mick70 No Access to full Facilities
Went to check out Intercontinental Sydney last week,
Stayed in Business City View Room. Looking for a change from Shangri-la Sydney for my overseas visitors. All features of Hotel are good. Just disappointed with not allowed to access the wraparound outdoor terrace, as you can only access this if you book Executive Rooms, wasn't mentioned of time of booking.
10 November 2013
Rated 4.0 out of 5.0 by Sleeper333 Just include the internet in the cost of the room!
Great hotel in a great location with a great view. Having to decide how long I wanted to arrange WiFi access for as a separate charge is what I would expect from a cheaper hotel, or one that was about to become cheaper!
07 November 2013
Rated 4.0 out of 5.0 by Kazza269 Lovely hotel and location
Our second time at this particular IHG hotel, and we usually stay at Intercontinental hotels where we can. The location and comfort of the rooms is great and as Amabassador members we received the usual room upgrade and late checkout which is good. Only disappointment was that we dined at meat and Wine Co in the lobby which has recently opened. This was not a good experience for several reasons. I just hope they improve with time as generally this is a good restaurant chain. Overall, a great experience though and lovely weekend in this great City. We will be back to IHG on our next Sydney break
06 November 2013
Rated 5.0 out of 5.0 by GayeG Intercontinental Sydney
As usual staff, décor & attention to detail could not be faulted.
The hotel has an excellent location and staff are always will to provide that extra service.
Well Done Sydney team
05 November 2013
Rated 4.0 out of 5.0 by adriantheworktraveller Great place to stay
I always enjoy staying at the intercontinental Sydney. From the point of check in you are made to feel like a valued guest and this extends all the way to checkout.
Grab a nice view and the experience is sensational.
04 November 2013
Rated 5.0 out of 5.0 by Vineeta Can do better in the housekeeping department
I had a great stay at your property. However, one of the things that disappointed me a little was the turn down service. Perhaps cause I come from ASEAN and the turn down service at any of the hotels in this region, be it thailand or jakarta or philippines, is extraordinary - with flowers left on the pillow and slippers left by the bedside, room smelling of lavendar etc.
Keep it going.
03 November 2013
Rated 2.0 out of 5.0 by Lefebear Worst intercontinental
Being platinum in the ambassador scheme used to bring excellent benefits and service (New York, Singapore, Maastricht) but not in Sydney.
We were booked into a city view, our 'upgrade' was to botanic view in what looked like a standard room. I would prefer they tell me there is no upgrade.
Wifi is now available for all ambassadors now - what's the point?
Room was standards. 4 night stay brought one gift of fruit. They did bring wine and chocolates on my birthday which was a nice touch. Other than that I was broadly unimpressed.
31 October 2013
Rated 5.0 out of 5.0 by HappyCus63 Great room and excellent staff
Thoroughly enjoyed the stay at the Intercontinental. Rooms were comfortable, clean, great view from window.
Staff was great, especially the Concierge employees - friendly, knowledgeable, helpful. Can't say enough about them. Everyone of them! Thank you for making our visit so memorable and pleasurable.
30 October 2013
Rated 5.0 out of 5.0 by Miranxa3456 Awesome staff and great brekkie in room
Enjoy staying at intercontinental Sydney. Staff are so helpful. Every service is great and no complaints.
No request an issue. I kept forgetting to order brekkie in too
And it was no issue to order. Fantastically presented and great to eat. The choice of pillows is amazing.
Won't stay anywhere else it's the ultimate.
29 October 2013
Rated 5.0 out of 5.0 by DJNumberwan Felt like a valued customer
To step into reception and be welcomed with warmth and appreciation by not just the receptionist but the Hotel Manager also, made my wife and I feel like a truly valued customer. This set the scene for a lovely evening in a conveniently located superb Hotel that is far from the clinical chrome and glass of others. Followed by a lazy wander thru the Rocks markets on Saturday morning and then back to reality.
29 October 2013
Rated 4.0 out of 5.0 by afshahjhashas Meeting Rooms were great
We held a number of meetings with international guests, and while the location, service and facility is first rate, the pricing is out of this world ..... a daily rental fee for a projector is almost the price of one, and incremental to the already high cost of the room. The mini breakfast, is very mini, and embarrassing when you have VIP guests, but does come with an expansive price tag .... my recommendation is look for another meeting area in the hotels around there, far better value
28 October 2013
Rated 3.0 out of 5.0 by JGNine A bit disappointed
We have stayed at other Intercontinental's before and were expecting an amazing experience in Sydney. The hotel while located in a very appealing part of town, did not 'wow' us in its appearance. The rooms were okay but not the level of luxury we were expecting for $500+ per night. We did pay extra for a view of the Opera House so that was satisfactory but the room itself was just okay. Rather small with an older bathtub and single sink. The hallways were quite noisy and a long wait for the lifts.
There was often a long line for the concierge but he was very helpful when we did get to talk to him. We also found that the staff at Cafe Opera a bit snooty. The food there was delicious though.
26 October 2013
Rated 5.0 out of 5.0 by Kirsten39 Buy a package
I purchased a package that included a harbour view room, dinner, champagne and breakfast to celebrate my sisters birthday. Only advice I would give, turn the heater down when you go to bed, it works well and we both woke up in a sweat! Other than that, the food at the Opera Cafe was unbelievably good. We had a fantastic weekend.
25 October 2013