Rated 4.2 out of 5 by 212
Rated 1.0 out of 5.0 by Sam1611 Very disappointed
We booked a club room to have more comfort, but they gave us an outdated room with a very poor bathroom where you can't have a proper shower, leaks everywhere, face mirror held with a carpenter screw, chipped door.....
When we complained, no one cared or tried to help even though we spent quite a bit of money as we booked three rooms for 12 nights.....
The only way out was to pay extra money and get upgraded to the modernised rooms on the 24th floor..
My thoughts are: that you should treat customer with more respect and sympathy, you could have done so without upsetting your customer especially that you could have accommodated our request easily as the hotel wasn't full due to the war at that time....
Make sure you don't upset more customer in the future because the won't be coming back..
Lesson to learn???Probably
16 October 2014
Rated 5.0 out of 5.0 by Jeffery44 Great Service.
Location is ideal, service is wonderful, and beds are comfortable.
13 October 2014
Rated 5.0 out of 5.0 Room with a view
My visit to the Intercontinental David was very nice. Great breakfast, quiet room, million dollar view, walking distance to many shops and cafes. Would recommend this property to anyone looking for a top shelp experience.
06 October 2014
Rated 5.0 out of 5.0 by JS217 Great Hotel, Great staff
The David Tel Aviv is a big, light, airy hotel with excellent staff. In particular Becca in the Lounge Bar made eating and drinking there an absolute pleasure. Rhona at the pool made service around the pool a delight even if the pool area furniture is showing its age and could do with being replaced. The bedroom decor is a little dated but in very good condition. The beds and pillows were excellent for a great nights sleep. The hotel is so well located.
04 October 2014
Rated 3.0 out of 5.0 by Mirchu David intercontinental Tel Aviv
Balcony dirty, stained sheets, towels smell like cigarette, room decoration seemed old. Even the chocolates looked in bad conditions. The cleaning lady knocked the door at 9:30 am on Saturday morning
28 September 2014
Rated 4.0 out of 5.0 by Barb3 Lovely Hotel
On the whole, this hotel was comfortable, staff friendly and the lobby areas were spacious and beautiful. Had a wonderful time in Tel Aviv and the hotel made a nice place to "come home to". Just make sure you get the view you paid for when you check in.
27 September 2014
Rated 5.0 out of 5.0 by EunC12 You won't be disappointed...!
So glad I chose this hotel for my week long stay and first visit to Tel Aviv. There were so many hotels in the area to choose from and I researched most of them, but in the end selected this hotel. Delighted to say that my thoroughness paid off!! This hotel is an oasis of calm yet close enough to all the amenities and the glorious beach!! Great service with welcoming, knowledgeable and attentive staff. Rooms are clean and a good size. Very thoughtful, serving breakfast from 6.30 - 11.00 am (early enough to eat before a tour/business meeting and late enough to have a lie in). It meant that you never felt rushed and the breakfast area was never overcrowded. The room service menu is very comprehensive and my food always arrived hot. Well done Chef/Kitchen. Will definitely come back.
23 September 2014
Rated 1.0 out of 5.0 by Gremlin91 poor service and unhelpful staff
We went to what should be tel aviv's premium hotel and we were thoroughly disappointed with the staff and the food and the fact that basic servcies were not available
When we brought this to the attention of the staff they couldn't care less and were completely unhelpful
I would not recommend staying here if you are looking for the best - better off going to one of the other premium hotels in TA
23 September 2014