Rated 4.4 out of 5 by 64
Rated 4.0 out of 5.0 by Svenne Good Business Hotel
The hotel is located in Ark Hills with lots of restaurants and entertainment nearby. The staff is very friendly and welcoming. The rooms are quite large for Tokyo. The Premier rooms are clean and comfortable.
16 September 2014
Rated 5.0 out of 5.0 by COT2014 Excellent Service
The attentiveness and service standards demonstrated by the club lounge team is above expectation. Definitely score a perfect 10.
13 September 2014
Rated 4.0 out of 5.0 by asaeed61 Comfortable bed and great service
Good value for money. The hotel services and location are nice. Very friendly staff and courtesy is truly Japanese. Don't miss out the excellent food area in the nearby Akasaka.
12 September 2014
Rated 5.0 out of 5.0 by Mr. Knook Excellent staff and comfortable stay
- Genuinely kind and helpful staff
- Comfortable stay without any hassle
- Excellent breakfast
11 September 2014
Rated 4.0 out of 5.0 by MichaelJS Convenient location, consistent quality
Overall consistent quality, great location to inner city including US Embassy etc. The soft feather pillows suck and you should have firm pillows IN THE ROOM as an alternative and not have to request them. Not everybody like sleeping on a bed of feathers...
04 September 2014
Rated 2.0 out of 5.0 by jason2 Hard beds soft pillow
The beds at this hotel are extremely hard and the pillows are extremely soft in the rooms. If you ask them for a different pillow the only others available are extremely hard pillow with little plastic beads or memory foam. Management was not very accommodating when approached about these issues. Sleeping at this hotel was almost impossible for me with only sleeping about 3 hours total and gave me a sore back and neck. The club room at this hotel is outstanding. This hotel has one of the largest club rooms that I have seen with exceptional food for breakfast and during cocktail hours. There is also a good variety of alcohol available.
03 September 2014
Rated 5.0 out of 5.0 by Fred0210 Great Hotel in Tokyo
Superb accomodation - this is why I choose this hotel every time I visit Tokyo. Its staff goes the extra mile, always with a smile. Great buffet selection and the best brown rice tea in Tokyo. Keep it up!
27 August 2014
Rated 5.0 out of 5.0 by Wanderlust1956 Excellent stay
Excellent hotel, room, food etc
Poor wifi experience - not sure why but only at this hotel so cant be my phone!!!
24 August 2014
Rated 4.0 out of 5.0 by NNFNNF Good Locatiom
Made a reservation with club access, during check-in instead of directing us to the club lounge for check-in, i had to stand at the check-in counter.
Fellow ambassador kindly take note this hotel does not have paid movie, therefore channel selection are kind of limited.
Train station is about 300m away from the hotel. I would recommend using airport limo bus if you are travelling to or from the airport as the escalator at the hotel to the train station does not operate regularly.
Room was acceptable althought i got a non renovated suite, view is great.
Club lounge has a great view of both the skyscraper and mount fuji.
14 August 2014
Rated 5.0 out of 5.0 by Escapees Loved it
We had a great stay and it exceeded all our expectations. We opted for a king premier non smoking room so it was generously proportioned and beautifully fitted out.
Cocktail and tapas night was well worth doing and the views from the bar, especially on a Saturday with the fireworks in the background was fabulous. We would be very happy to return.
14 August 2014
Rated 4.0 out of 5.0 by JaxH Great hotel but Tokyo prices
This is an excellent hotel in a prime location. The hotel is beautifully appointed with excellent restaurants and shops. The service is very good and the shuttles/concierge service is good. But you pay for it! All of the food and services and expensive and you pay for the quality you receive.
10 August 2014
Rated 5.0 out of 5.0 by IBM Dina ANA Tokyo
Alles hat super geklappt. Beim Check-in und auch beim Check-out. Transport wurde organisiert. Wir sind glücklich weitergereist.
07 August 2014
Rated 4.0 out of 5.0 by jms819 Toyko Stay
The hotel is very clean. The staff is friendly and helpful. The restaurants are clean and the food is very good. The location of the hotel is within walking distance of many stores and restaurants. A great place to stay in Tokyo.
06 August 2014
Rated 5.0 out of 5.0 by James2521 Great Service
A very welcoming atmosphere and great service to go with it.
It was a good experience and with most things they always had the guest in mind first.
05 August 2014
Rated 5.0 out of 5.0 by Toan012 Amazing hotel
This hotel was conveniently located near a subway station and easily accessible by airport shuttle. The place was clean, with an amazing staff always willing to help.
31 July 2014
Rated 5.0 out of 5.0 by T24Traveler World class service!
A frequent traveler and have stayed at quite a lot of hotels in the last 20 years all over the world.
Just arrived from USA, I walked in at night without a reservation on an emergency due to a problem with a different hotel booking. Manager was kind enough to immediately find a way to accommodate me and another colleague on the same business trip. My stay was accommodated at EVERY turn. Even though for different days, they were sold out, I was put on a waiting list and the staff followed up each time. I was very happy when the rest of my stay was confirmed.
I was very comfortable. Restaurants were excellent especially Karin's. Staff is unbelievably professional, courteous, anticipated my needs, NICE. I think everyone went to a special school :-). I will stay here again and recommend to others.
30 July 2014
Rated 5.0 out of 5.0 by SilentRobert Great Place
Staff was excellent and very knowledgeable, rooms were nice except for the daylight bleeding through the curtains at 430am
28 July 2014
Rated 3.0 out of 5.0 by Creepy Not bad but could be better
Hotel was Ok but didn't live up to the consistent brand expectations I have come to expect when staying at an Intercontinental anywhere in the world.
Service was good but even though they had been refurbished, the rooms still seemed a little tired and smaller than I have come to expect.
Charging to go to the pool was unusual and left a bad taste in my mouth as a guest and the buffet area for lunch and breakfast was frankly not very good for the cost and in comparision to many other hotels in Asia and Tokyo.
27 July 2014
Rated 5.0 out of 5.0 by Capnflyboy Great Place, Great Locaton, Great People
Top shelf place centrally located to whatever you desire. The staff is outstanding and work very hard to keep you happy.
25 July 2014
Rated 5.0 out of 5.0 by stanthepilot Great Staff
I have stayed here several times over the last few years. Mostly business but some pleasure. The hotel staff has always been great. The location is perfect for work and fun. I am looking forward to my next trip.
23 July 2014
Rated 5.0 out of 5.0 by 无忌散客 优惠
16 July 2014
Rated 5.0 out of 5.0 by Business traveler 123 Steakhouse
Steak house staff was awesome, and the food was mazing
13 July 2014
Rated 4.0 out of 5.0 by Jack230 Nice haven in the middle of Tokyo
Great hotel and amazing staff. Always smiling and helpful.
Only two draw backs for families: (1) there is an excessive charge to use the pool and (2) lack of family price point daily dining.
12 July 2014
Rated 5.0 out of 5.0 by Londoncalling Intercontinental Tokyo fabulous experience
I stay at ANA Intercontnental Tokyo on a regular basis, and always enjoy, however my last stay was just wonderful. The team were a step above where they were 3 months prior and all of our team were made so welcome and just treated like VIP family, it was wonderful. Such a great hotel!
30 June 2014
Rated 4.0 out of 5.0 by fawazrabeh Excellent in every way but very expensive
The other reviews covers everything basically. All was great, actually excellent but very pricey. Highly recommended if a preferential rate can be obtained.
28 June 2014
Rated 5.0 out of 5.0 by someonewhostayedatthehote Excellent hotel
Great, efficient room. good location. close to roppongi, but not too close, near two metro stations.
26 June 2014
Rated 5.0 out of 5.0 by timc514 My Stay
Overall, this stay was enjoyable. I especially enjoyed there breakfast selection offered as well as the attentiveness of the staff.
25 June 2014
Rated 5.0 out of 5.0 by Hugh1962 ANA InterContinental Akasaka Tokyo
Having stayed at a number of hotels in Tokyo, the one I have enjoyed the most and recommend to anyone visiting Tokyo is the ANA InterContinental. The hotel location and facilities are excellent. The staff are always friendly, professional and welcoming. The restaurants are excellent and really good value for the level of quality.
24 June 2014
Rated 4.0 out of 5.0 by Mike747 Great staff
I always enjoy staying at the ANA Toyko. The hotel is in a central location. The lobby is beautiful. The staff is outstanding. And the buffet lunch is killer! The only detractor on this visit is the bathroom in my room. It was "tired". The bathroom was small, and the shower temperature was difficult to control because the fixture was old. I've stayed at this property before and the bathroom was much larger and updated.
20 June 2014
Rated 5.0 out of 5.0 by FloMo31 Sehr empfehlenswertes Hotel
Sehr freundliches Personal, angenehme Atmosphäre, Frückstück mit grosser Auswahl und von guter Qualität, super Blick über Tokyo
19 June 2014