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  • 1 888 IC HOTELS
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Rated 4.7 out of 5 by 140 reviewers.
Rated 5.0 out of 5.0 Great service Great service. nice room, excellent lobby. Professional front desk. brilliant english ability. pillows are soft, but I prefer harder one. It's not a big issue anyway~ excellent experience of staying Intercontinental ANA The Strings Tokyo. 16 April 2015
Rated 2.0 out of 5.0 by Worst InterContinental? In my five years ambassador experience, it is worst Intercontinental hotel. I have stay 2 nights in the hotel, Strings IC have good location (near by Shinagawa Station) However, from Yamanote Line platform to the hotel, may be take 5-7 mins. At Shinagawa South exit, it is not easy to find Strings, because there are 4 paths at South exit and no any hotel sign. We found hotel sign when we reached hotel building ground floor. Check in & check out, hotel staff no any member identification. As ambassador, no any room upgrade. Hotel front desk at 25/F, but no any room located in 25/F. Our room at 26/F, and it is standard room. In our room, Toliet seat cover is yellow color like used many years. In luxury style hotel, it is unbelievable. In first night, water pressure of shower is very low. At second day, I tell hotel staff and I hope hotel to fix it. In second night, shower is ok but bathtub water pressure is low. It is very difficult, we want to take good bath & shower. I do not recommend strings IC to any IHG member or ambassador. 15 April 2015
Rated 4.0 out of 5.0 26階のラウンジでの携帯電話使用 静かに飲みながら本を読んでいるのに、ひっきりなしに席にすわったままかけたり、かかってきたりで、電話をしている女性が居た。 非常に不愉快だった。 ホテルの従業員が誰も注意しないのは、なぜ? 15 April 2015
Rated 5.0 out of 5.0 by The Strings is an excellent hotel in a great location My wife and I stayed 5 nights of our 7-day visit to Japan. The Strings, because it is located adjacent to the Shinagawa Train Station, was conveniently located. The modern rooms were very clean and well furnished. The food in the hotel was excellent and would highly recommend this hotel. This is a five-star hotel and price comparable to other 5-star properties in Tokyo. Can't complain about that. 11 April 2015
Rated 5.0 out of 5.0 by Such a comfortable bed Great location for the hotel, booked in advanced and got a good price. Great beds. Only downside is the internet speed and accessibility everywhere. also the gym is tiny and has noweights. 11 April 2015
Rated 5.0 out of 5.0 by Schönes Hotel an effizienter Lage Schönes Zimmer, guter Service, perfekte Lage mit überdecktem Zugang zum Bahnhof Shinagawa. Nichts für Langschläfer, wenn das Zimmer Richtung Bahnhof ausgerichtet ist, denn man hört jeden Zug sehr recht laut - es gitb sehr viele Züge. Das Frühstücksbuffet "Continental Breakfast" im Zimmerpreis inklusive war in Ordnung, allerdings wäre nicht mal ein Omlett inbegriffen, was in dieser Preisklasse lächerlich ist. Sehr positiv war die Unterstützung der Dame am Concierge Desk, freundlich, hilfsbereit, kompetent. Allgemein ist das Personal sehr freundlich, allerdings gibt es grosse Unterschiede, so wurden wir z.B. beim Check-out nicht mal verabschiedet, erst auf meine Nachfrage ob alles in Ordnung sei kam eine Reaktion. Das Positive überwiegt in jedem Fall, ich würde das Hotel weiterempfehlen und wieder buchen. 10 April 2015
Rated 5.0 out of 5.0 by 安定感あるスタッフ 安定感あるスタッフと清潔な部屋。 10年を過ぎましたがメンテナンスがしっかりしているせいか古さは感じません。 いつも快適な滞在をありがとうございます。 09 April 2015
Rated 5.0 out of 5.0 by 服務貼心 從一開始電話聯絡是否能換兩床, 雖然第二天因為滿房無法提供,但是第一天澴是幫我找到了一間雙床的,雖然不是非常滿意但還可以接受,服務小姐很辛苦的幫忙提行李,非常的感謝。 01 April 2015
  • 2015-04-17T11:04:29.175-05:00
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InterContinental ANA The Strings Tokyo

  • 26-32/F Shinagawa East One Tower
  • Tokyo , 108-8282
  • Japan
  • Front Desk +81-3-57831111

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French, Japanese, Korean, Chinese

Pet Policy

Assistance Dogs Only. Guide dogs, service dogs and hearing dogs to help a physically challenged person.
  • Local Time

    10:14 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Japanese Yen ¥ (JPY)

    Accessibility

    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking