Rated 4.6 out of 5 by 53
Rated 5.0 out of 5.0 by Bostonian2001 Excellent Staffs and Clean Bathroom
Very friendly staffs and excellent services.
I was enjoying to stay at the Strings and look forward to returning the hotel soon!
30 September 2014
Rated 5.0 out of 5.0 地理位置超级棒，服务也一流
The Strings Tokyo是非常好的一间酒店，值得向朋友同事推荐！无论从地理位置，酒店的硬件设施还是服务都是一流的。这次出差从周一住到周五，每天都会发现些惊喜，越来越喜欢这家酒店。之前没有考虑过洲际酒店，但是我相信今后洲际会成为我的首选酒店。特别感谢热心的酒店前台，对我的一系列问题一一作出回答，而且态度特别好！
29 September 2014
Rated 5.0 out of 5.0 by alick Great room
Room and location are great. Price way too high. This affects my travel capabilities.
29 September 2014
Rated 5.0 out of 5.0 by Trickster Overall experience
Overall experience was excellent and I recommend this hotel for business or leisure stay.
My only suggestion for improvement is the pillows.
They are too soft and offer no support.
29 September 2014
Rated 5.0 out of 5.0 Great Hotel
It is the best hotel in the area with great staff, location and service
24 September 2014
Rated 4.0 out of 5.0 by Rameshkn MY STAY IN STRINGS
Hotel is good, staff are courteous , the only ask i would have for your hotel is to include more vegetrian cuisine as i has very limited options to eat at the hotel ..except for this i was happy with my stay
14 September 2014
Rated 4.0 out of 5.0 by cyclysm 干净整洁
09 September 2014
Rated 3.0 out of 5.0 by maggie411 The bed is very small, not bad service
I know the hotel room in Tokyo is not that big as usual, but I was shocked by the bed size when i first time walk into the room and the toilet curtain is smelly. The staffs are friendly, but for me i do not think will go back again.
04 September 2014
Rated 5.0 out of 5.0 by Osakawayne High quality hotel in the best location in Shinagawa
Connected to the Shinagawa station, the walk to the hotel was very convenient. The hotel lobby on the 26th floor was very nice and sophisticated. I really recommend this hotel for people on business who needs a quiet atmosphere with high quality service and excellent rooms.
01 September 2014
Rated 4.0 out of 5.0 by CMCTFC 床鋪舒適，地點便利
27 August 2014
Rated 5.0 out of 5.0 Good Location Very Good Service
非常便捷的交通，从羽田机场有直达的JR Keikyo Line, 也可以搭乘出租车资约4500。品川的交通非常方便，可以坐山手线去各个景点，对街的intercity 有很多餐厅可以选择。总体的服务非常好，除了床非常软，被子太厚，其余没有什么不满意。
27 August 2014
Rated 5.0 out of 5.0 by FutureKing My go-to hotel in Tokyo
Perfect short-stay hotel. Maybe best location in the city. Shinigawa is a hole, but Haneda, Narita, Shinkansen, JR, subways....pretty much everything is right outside your door. Ginza ten minutes by cab. And most important, Joysound and Big Echo are only 200 yards away. Rooms are good. Not flashy. Well, the suites are kind of flashy. Great suites. Well-maintained. Should note there's no service charge here. So it looks a little expensive until you realize most of the competition is adding a nice fee on top of the room rate. Biggest knock is the room service. Not a big deal, but items on the overnight menu are the worst I've had in any hotel. Like a dummy I've kept ordering different things each stay thinking there must be something good, but no. Frozen grocery store pizza, that kind of bad. When you're jet-lagged, you need to eat at night. So I have to walk to Yoshinoya of all places at 3am. That's how bad it is. Maybe they'll fix it before my fall trip.
19 August 2014
Rated 5.0 out of 5.0 by Euan61 Great Location and Service
Really excellent courtesy and attention from all front of house staff throughout my stay.
I arrived at 0830 and despite the early hour I was made very welcome and was given access to my room at 1000.
The Duty Manager also made himself known to me, too.
The hotel is right outside Shinegawa Station so getting there from Haneda Airport is very easy and quick (16 mins).
11 August 2014
Rated 5.0 out of 5.0 by Gtomex1 front dest assistance
I have the greatest help that anyone can recieve, especially. I lost my wallet and everyone at the fron desk when an extra mile to located it and let me know where I can go and get it back.
My most sencere appreciation to all
06 August 2014
Rated 5.0 out of 5.0 by bdub15 Business Stay
Great hotel for a business trip. Reasonably priced for Tokyo, although the rooms are a bit small. The hotel is located on the 26th floor of an office building, which makes for slightly longer elevator wait times, but other than that, I had an excellent experience.
04 August 2014
Rated 5.0 out of 5.0 verry good location
a lovely hotel of a very high standard, situated a short walk under cover from the Shinagawa station a bit difficult to find reception [ travel on the Narita express from the airport , go out the eastern exit at shinagawa station turn right along the elevated walkway , signs here a bit confusing, don't keep going as the sign would appear to indicate but enter the East One Tower follow the hotel signs, get the elevator to the 26th floor for reception.or if arriving on the limousine bus look ahead to the right go up the steps into the foyer of east one tower look for hotel signs on the left of the wall in front of you, take elevator to 26th floor.]. The staff have a good level of English and are very thoughtful and helpful. Coffee in the restaurant is very expensive.Otherwise it is 10/10.
02 August 2014
Rated 5.0 out of 5.0 by June672014 Excellent stay overall
Impressive in every way. It is a beautiful property and we enjoyed every second. This is one of the best hotel we have stayed at to date.
31 July 2014
Rated 5.0 out of 5.0 by Elenda 房间噪音
很喜欢这家酒店,以后也会继续选择. 唯一一个意见,就是洗手间的拉门设计关上时声音很大,有些客人半夜或凌晨入住使用洗手间声音很大,妨碍隔壁客人休息. 希望可以改进 .
23 July 2014
Rated 4.0 out of 5.0 by Dorte Vacation in Tokyo
We stayed 5 nights at the hotel in Shinagawa. The hotel was chosen because of the location close to the station and it was perfect for us as we wanted to see a lot of Tokyo. Very easy to get to the station even with big suitcases.
Fantastic view from our room which we enjoyed day and night.
The staff were very friendly and helpfull.
We missed an outdoor swimming pool though and the breakfast is not value for money.
17 July 2014
Rated 4.0 out of 5.0 by GT@USA 完美地點
07 July 2014
Rated 5.0 out of 5.0 by 0000ABCD Gym facility
Great Treadmill and Elliptical. however, weight lifting set is way too old.
07 July 2014
Rated 5.0 out of 5.0 by K3K3 no Strings attached
A calm place to stay,with good access to Shinagawa Station.
23 June 2014
Rated 5.0 out of 5.0 by NateAZ Excellent experience
The hotel is gorgeous, with easy access to a train station, and the staff were fantastic!
23 June 2014
Rated 5.0 out of 5.0 by goban Efficient and friendly service, convenient location
Check-in and check-out was a breeze. Everybody was friendly and polite. Anyway I believe in general you would not expect less in the service industry in Japan.
The location is very convenient. You need to walk a few hundred meters from the trains gate, but it is all covered. So it should not be a problem in any weather. The airports Haneda and Narita are easily reachable via train. The Shinkansen also stops in Shinagawa. Since in Japan life revolves around the station, you can find most things in the vicinity, including restaurants.
12 June 2014
Rated 5.0 out of 5.0 by Isabel 48 Extraordinario
Excelente ubicación y desayuno, detalles en la habitación cuidados al máximo y muy especialmente la amabilidad del personal de conserjería y recepción. Aunque llegamos con antelación al check-in, pudimos subir a la habitación a descansar tras un largo viaje. Muchas gracias
07 June 2014
Rated 5.0 out of 5.0 by TheTravelingDude Great stay
Just great, nothing else. A little bit pricey, but worth it.
05 June 2014
Rated 3.0 out of 5.0 by naiemmo1 Hotel inside large building
I don't like the idea of staying in Hotel which is a part from large building ... there is no Club lounge or upgraded rooms.
29 April 2014
Rated 2.0 out of 5.0 by Boby33 Good location but poor service for Japan
At check in very "efficient service", zero information provided...
No about breakfast times neither direction to the elevators.. The least and poorest service ever experienced in Japan...
27 April 2014
Rated 5.0 out of 5.0 by WalterCh Great Hotel
Everything is great and the services is surely excellent and beyond expectations. However, a little bad thing is that the bed matrix is not comfortable as expected (still good but not excellent)
12 March 2014
Rated 4.0 out of 5.0 by Ken A Comfortable room, expensive breakfast
The room is small but it was comfortable and the breakfast was delicious.
However, the breakfast is expensive.
Although tea and coffee service is self-service, the price is almost same at the same level hotel restaurant "over 4000yen".
I would like to recommend that to get breakfast at outside.
07 January 2014