Rated 4.5 out of 5 by 327
Rated 5.0 out of 5.0 Wins on location, service, amenitites. Not impressed with restaurant
I selected this hotel because I needed a break from my caregiving duties and wanted to be in a convenient Toronto location. I was happy with everything and appreciated the small conveniences - e.g. a window in my room that opened, a machine to spin the water out of my swimsuit, a lost-and-found service that found and returned my belongings. However, I found that, like many hotels, the dining room was more expensive and less notable than other area restaurants.
25 May 2014
Rated 5.0 out of 5.0 by ASH112 hotel with class
highly recommend. Great staff and accommodations. Lovely bar and superb meeting space.
25 May 2014
Rated 5.0 out of 5.0 by Warren69 The Place to Stay in Toronto
If you want a boutique feel atmosphere with all the consistent service of a Grand hotel, Toronto IC Yorkville is the place to stay!
23 May 2014
Rated 5.0 out of 5.0 by Michael520 Outstanding service
The hotel staff was fantastic from the moment I arrived. The room was clean and comfortable. The food was excellent.
I can honestly say that the stay could not have been better!
I will surely return and recommend this property.
Thank you SImon and your amazing team!
21 May 2014
Rated 5.0 out of 5.0 by ChicagoTraveller Perfectly located
Wonderful hotel with easy access to the St. George station and to concerts at the Royal Conservatory of Music & the ROM. Always a treat to stay here
20 May 2014
Rated 3.0 out of 5.0 by Pmel25 Bed was uncomfortable, staff and food were great
The beds were hard well as the pillows. Great idea to offer slippers in the room. Food was good too. Twenty dollars for a drink was crazy especially when we told the server it didn't taste good. We were upset because we thought the cocktail was ten dollars but he told us twenty when we paid at the bar. Other than the incident in the bar, the staff were great and so was the food.
18 May 2014
Rated 4.0 out of 5.0 by SGO1952 Lovely, warm hotel
My husband and I were in town for a convention and spent 3 nights at this lovely hotel--well situated in Toronto. It was our second stay.
There is a warmth and unpretentiousness tthat differs from many of the newer, more modern and often overs-priced hotels in the city. The rooms are well appointed; the staff are courteous and very pleasant, the service and food in the hotel restaurant was very good and the location is great. Across from the ROM; Yorkville shopping, great restaurants in walking distance--and easy access to the transit system.. We will definitely stay here on our next trip to Toronto--whether for business or pleasure.
18 May 2014
Rated 5.0 out of 5.0 by JRPjosephl High quality hotel and strong customer focused services
Extremely convenient, good sleeping quality and food grade both at breakfast and dinner. Front line staff are very polite and helpful. Things are done most effectively and customer focused such as airlines check in , print out and tadsi booking
18 May 2014
Rated 3.0 out of 5.0 by American pilot Good, breakfast needs improvement.
The breakfast was very disappointing, both the food and the service. Require lots of improvement.
16 May 2014
Rated 4.0 out of 5.0 by Nfgirl Quiet room and very nice room.
We stayed overnight with a group attending a wedding. Our room was nice and quiet for sleeping after a long day. We weren't sure where to park but called the front desk and they told us about public parking at the rear of the hotel. Nice private breakfast with wedding guests the following morning. Friendly staff. Would stay here again. Good downtown Toronto location.
14 May 2014
Rated 5.0 out of 5.0 by LouieD A great hotel in a great location
The IHG Yorkville Toronto is a lovely hotel in a perfect location. The rooms are spacious and well appointed. The staff is friendly and professional. I love IHG. I always try to stay here or at the IHG Toronto Centre when I am in downtown Toronto.
14 May 2014
Rated 5.0 out of 5.0 by Mariotof Second Visit
Second visit, could not be better.
Had a family function nearby ant this is a very convienent location. Highl recommended & will return.
08 May 2014
Rated 5.0 out of 5.0 by cast 2 Good size room, very clean
We enjoyed our stay. Great location. Walking distance to restaurants, ROM across the street, sub way station.
Room good size, very clean. Bathrooms very spacious.
Would recommend this hotel and would for sure stay there again.
30 April 2014
Rated 4.0 out of 5.0 by B and P Fine hotel and wonderful staff. Could use upgraded bed
Clean lobby and room. Efficient helpful staff. Superb location near subway,shopping and museums. Only minor issue was a somewhat firm bed that transmitted your partners movement. Would definitely stay again.
30 April 2014
Rated 5.0 out of 5.0 by longtime Celebration
The Intercontinental on Bloor continues to provide an intimate hotel experience - a great place to visit and a great place to feel comfortable for family events.
23 April 2014
Rated 5.0 out of 5.0 by Meetin Pro Excellent Stay, Great Atmosphere & Meeting Space
From Check in to End of days meetings the stay was pleasant and stress free.
Front Desk Staff were amazing, very pleasant, offered member rewards and offered perk of free Wireless access for doing so. Also I mentioned my colleague was checking in after me would require a piece of office equipment to simplify creating our meeting material for the morning and they had the item ready upon his arrival and allowed us to promptly complete our tasks and enjoy the surrounding areas offerings.
Room was well appointed, clean and well supplied.
Prompt and Professional response after check out as I had lost my receipt and Mr. Kenda promptly provided a replacement.
Great Stay, Great meetings and Great Staff, keep up the good work.
23 April 2014
Rated 5.0 out of 5.0 by April away wonderful weekend
Our family just spent a weekend at the hotel. We were so delighted with the room size for a family of four! The staff was courteous and helpful and the dining-in experience was fabulous. We would highly recommend for location and comfort!
20 April 2014
Rated 5.0 out of 5.0 by Cat25 Food was exceptional
Room was spacious and comfortable. Food was excellent! I did a lot of traveling for the month prior to staying at this hotel and would rate the food as exceptional. Excellent selection, presentation, variety and especially great tasting! Memorable stay - even took the time to write a review. Kudos to the Chef !!!
11 April 2014
Rated 5.0 out of 5.0 by Stephanie D Superior Service!
My experience over the last week with the Intercontinental Hotel was exceptional. The level of service that we experienced could not be compared to any other hotel. There was always someone available to assist with all of our needs, they always seemed to be one step ahead of us and always prepared to make changes if required.
The group could not say enough about how much they enjoyed their experience at Intercontinental, they made it easier to be away from home for so long. The food was also superb, we truely felt spoiled.
Thank-you for making our jobs so easy this week and providing us with such a valuable experience.
05 April 2014
Rated 5.0 out of 5.0 by Markhunter1961 Intercontinental Yorkville
A beautiful hotel located in one of Toronto's finest areas, across the street from the ROM and close to the wonderful Yorkville are for shopping and entertainment.
02 April 2014
Rated 3.0 out of 5.0 by Audry59 Ambassador Club membership
This hotel, has been the only disappointment in my two years of club membership. Valet parking was unlike any other (virtually non-existent) and even though I was greeted & welcomed as a loyalty club member, I was only offered a 2 pm check out I then did not receive my fresh fruit until I went down to the desk to ask for it. I'm quite certain that I did not receive the automatic room upgrade either.
Upon departure, the car was covered with a film of grit.
Overall, a very disappointing stay - especially as I had just this past week been extolling the benefits of Ambassador Club membership.
We will be heading to Toronto again this weekend, to see the exhibit at the. ROM, but I doubt that we will be staying with you at the Intercontinental Yorkville.
26 March 2014
Rated 4.0 out of 5.0 by Old-Ole really good fittness & sauna
enjoyed the pool, fitness and sauna - really nice. The bar and restaurant also seemed interesting and nice, but had no tome to investigate
18 March 2014
Rated 5.0 out of 5.0 by Canuck65 Great Service
I stayed there one night last week whilst awaiting a overseas flight. Located very close to two metro stops, and on Bloor Street the hotel is easy to get to via public transit or by auto. You could feel the Intercontinental Brand spirit as soon as you approached the door with attentive doormen and order despite numerous pedestrians, this was confirmed when I entered the lobby. As a Ambassador member I was offered an upgrade to a suite and they desk staff explained the other entitlements.
I normally stay at the IC in the downtown on Front Street but that was not available. With the exception of location with regards to distances within normal walking range i.e. business and entertainment districts, the Yorkville location is of the same high and enjoyable standard of their downtown cousin
14 March 2014
Rated 5.0 out of 5.0 by Sightseeing STay at Intercontinental
I stayed with my friend who helped me after my eye surgery at the Bochner Clinic.
We enjoyed our meals at Signatures restaurant as we did not want to venture out in the cold and my limited vision at the time.
Everyone was very professional and courteous.
The only downside was the ability to hear the underground train every few minutes. It took a while to get the rhythm and them fall asleep.
Other than that, we had a very enjoyable stay.
So thank you to all. Especially Rolf who checked us out. He was helping another staff deal with a "difficult client" and actually dealt with the client (who I thought was utterly rude and disrespectful to the staff) in such a professional way. So whatever training you do, keep it up. He was amazing.
10 March 2014
Rated 5.0 out of 5.0 by ChantalC Consistent quality service
It's the small added touches that I appreciate like the door man pushing the revolving door as you go through!
07 March 2014
Rated 5.0 out of 5.0 by TAGZ The right mission statement
An experience beyond you're expectations awaits you at the Intercontinental Yorkville the moment you meet the friendliest front office staff who greet you with the highest standards in the industry which makes you stay even more pleasurable. I must not forget to thank Mr. Kenda the front office manager for his time to explain all the amenities available at the Intercontinental Yorkville.
25 February 2014
Rated 5.0 out of 5.0 by Jomaju Exceptional service and attention to detail
My experience at the Intercontinental on Bloor in Yorkville is always consistent...it is the best experience I am exposed to in all my world travels. The staff, the atmosphere, the property and the personalized attention to service makes this hotel a stand out. The management of this property obviously have superior leadership skills and are able to motivate the staff to perform in a hectic paced environment.
13 February 2014
Rated 5.0 out of 5.0 by NINI50 GREAT CUSTOMER ATTENTION
UNIQUE ATTENTION UPON MY ARRIVAL BY ROLF. ENROLLED IMMEDIATELY TO THE AMBASSADOR CLUB. GREAT SERVICE. GREAT LOCATION.
09 February 2014
Rated 5.0 out of 5.0 by Robb11 Wonderful staff
I stay at the Intercontinental Yorkville in Toronto regularly because of work in Toronto. Without fail the staff at all levels and in all areas of the hotel are friendly, helpful and welcoming. Recently I forgot several items of clothing in my rush to catch a flight back home and after a call, the staff located the items and emailed a confirmation that they would be safely stored until I returned. Everyone who works at the hotel has a caring and "can do" attitude. Congratulations! I'll continue to be a loyal client.
07 February 2014
Rated 4.0 out of 5.0 by Judy2009 Excellent Service.
Prompt checkin. Clean and comfortable room. Excellent bed and great sleep. Helpful staff. One suggestion is to include wireless internet in hotel rooms.
03 February 2014