Rated 4.4 out of 5 by 908
Rated 5.0 out of 5.0 by Tom Simmon Great Hotel, great location
The hotel is great and the staff is friendly. No major concerns and a few tiny issues for travelers as follows: The towels need work, they are like sand paper. The hot tub closes early on Monday night, so plan accordingly. The spa services book up and they are closed on Mondays (head scratching as to why if they are always booked up...) Self park, don't use valet, it's much cheaper and pretty easy. The walk way through the convention center is great when the weather outside sucks. Second Cup is a 3 minute walk and much more affordable for breakfast and coffee. The wifi is free if your an IHG, but watch it constantly as it disconnects on smart phones frequently.
20 March 2015
Rated 5.0 out of 5.0 by Jeanneia Beautiful hotel and comfortable room
The hotel is beautiful! Clean, modern room with a very comfortable bed and wonderful amenities. I conducted a WebEx meeting from my hotel room and the Internet was fast; rooms are conducive to business traveleres. I would definitely stay here again!
19 March 2015
Rated 5.0 out of 5.0 by Ezas Room with super view and pleasant check in
Had a very pleasant representative at check in who made me feel like a returning guest . Room provided was excellent with super view
18 March 2015
Rated 5.0 out of 5.0 by ndmd74 Great experience
Fantastic Hotel, made the trip to Toronto memorable.
17 March 2015
Rated 3.0 out of 5.0 by misszim A little More Comfort
Room aircon/heating was inconsistent and made the room hot at times and cold at others
Bathroom needs an update - the bathtub was a bit grubby and shower pressure very weak even at non-peak use times
Business centre charges for being online for only 5mins and printing less than 5pages was too much especially for being a hotel guest.
13 March 2015
Rated 5.0 out of 5.0 by Mtl2015 Walk to Union Station, GO Bus Terminal & Air Canada Centre
Highly recommend this downtown upscale hotel! Steps from Union Station and 15min walk to the Eaton Centre. The rooms are beautiful and clean and the beds are luxurious and extremely comfortable. If you arrive early, ask for a room with a view of the CN Tower. We were on the 19th floor.
Only recommendation would be to allow FREE WiFi in the guest business lounge. Most hotels don't charge extra for this essential service.
13 March 2015
Rated 4.0 out of 5.0 by tofabs very nice!
I always enjoy my stays at this property. Very friendly staff and rooms are clean . The junior suites could use another phone as there is only one phone , and it's not a cordless. The bedside radio/ipod needs upgrading as well. Hotel is near the downtown core and close to public transit and the island airport.
12 March 2015
Rated 5.0 out of 5.0 by BarryJ Top notch hotel in great location
This is a 1990's ambiance-free version of a 5 star corporate hotel in a great location. I stay here on business whenever I'm in Toronto. While I"ve never been inspired to write poetry about the place, I appreciate the convenience and proximity to everything I need.
12 March 2015