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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 700 reviewers.
Rated 3.0 out of 5.0 by Expensive for what it is (or what I received) This was my first stay at the Intercontinental Hotel. The staff were pleasant, the bed was comfortable. Although the room was dated, bathroom is old with old fixtures with dirty silicone around the tub and the tub had rust around the drain. The carpet was worn and had dirty looking spots in it. I had room service the first night and ended up sending it back (the staff was very good and they brought me another meal). I did not expect this from this hotel, I will not be back and will be staying back at the hotels I have previously stayed at downtown Toronto. 19 October 2014
Rated 4.0 out of 5.0 by Usually good, but a few problems this time. This hotel is my preferred location when staying in Toronto. On this occasion, we ran into some unexpected problems. A sticky stained chair in our first room, a dirty toilet in our second room and loud neighbours waking us up at 3 am. We had a room that had a door to make the room next to our adjoining so it didn't buffer sound very well. We will give the club room another try, but this was not a positive stay. Normally, we have been thrilled with our stay at this hotel. Hopefully it was just an off day. 19 October 2014
Rated 5.0 out of 5.0 by Coming Back! I had a wonderful time staying in InterContinental Toronto Centre for 3 nights. First and foremost I would like to give a huge thanks to Eugene from the front desk. Throughout the check in process, he was courteous and patient because it was my first time staying. After noticing my long travel he was able to secure a room for my early check in, so I can immediately relax in the hotel. Room was simple and elegant. I definitely enjoyed staying in the Feature Room. There was a minor issue with the smoke detector, a quick call to the front desk and it was resolved within minutes. Great location, 15 minute walks to all the destinations I planned. As an ambassador member, I received multiple member’s benefits. Overall, it was above and beyond all my expectation in all areas. I am looking forward to come back again in December! 18 October 2014
Rated 5.0 out of 5.0 by easy,comfortable, great view too the room was very clean with a nice view of the water. Upon check in the front desk staff was very helpful, especially Mike. He made us feel very welcomed. And when asked to have a late check out he was very accommodating with my request. The doormen on the upper level was also very cheerful and eager to assist. Overall great experience. 18 October 2014
Rated 3.0 out of 5.0 by Average Stay My stay was quite average. Not bad, but not exceptionally good. First room we had to switch out of because the air conditioning was not working and I was also unhappy with the room it was extreme old and outdated and not particular clean (13th floor). It seems as through they renovate by floor, as each floor looked slightly different. Our second room was better, air conditioning worked properly and the room was updated. Eugene helped us with the switch and recommends some fabulous restaurants. I give Eugene 5 stars. He was perfect. The hotel overall however was only average. 17 October 2014
Rated 5.0 out of 5.0 by Great room and great service Rooms were large, comfortable and clean. Beds and pillows were exceptionally comfortable. Staff was helpful and pleasant. 16 October 2014
Rated 5.0 out of 5.0 by Beautiful!!! Ihg is always doing great things, but this is by far the BEST hotel I have stayed at yet!. The staff was very knowledgeable and friendly. The rooms very clean and beautiful. 16 October 2014
Rated 5.0 out of 5.0 by loved everything We stayed here in June and knew we wanted to come back for Thanksgiving weekend. We love the downtown location of the hotel but we loved the view even more. Ask for a room with a lake view as you literally look down at the aquarium (I highly recommend going there) and the CN Tower and of course Lake Ontario. I sat with my kids on the couch just looking outside for a long time as there is so much to look at. The night view is nice too. 16 October 2014
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InterContinental Toronto Centre

  • 225 Front Street West
  • Toronto , ON , M5V2X3
  • Canada
  • Front Desk +1-416-5971400

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, Czech, German, Greek, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch , Punjabi, Polish, Portuguese, Slovak, Serbian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Pets under 50 pounds are allowed but cannot be left unattended in guestrooms and must be kept on a leash in common areas. There is 50.00 one time deep cleaning fee. Guide dogs are always welcome and exempt of charges and restrictions.
Pet Deposit $50.00 per stay
Pet Fee $50.00 per night
  • Local Time

    5:32 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Canadian Dollar $ (CAD)

    Accessibility

    • Service animals allowed
    • 7 Room(s) with Accessibility Standards
    • Parking