Rated 4.4 out of 5 by 960
Rated 5.0 out of 5.0 by whenever Best downtown Toronto hotel.
This hotel is my favourite go to hotel in downtown Toronto. Consistently great service, quality and value.
The most comfortable beds and rooms.
May 1, 2015
Rated 2.0 out of 5.0 by ZiadeH Nice hotel, terrible restaurant service
Would not stay here again.
Room was nice, but the service in the restaurant was terrible. Probably the worst I've ever encountered and I have stayed at a lot of hotels.
April 29, 2015
Rated 5.0 out of 5.0 by bigEZbob Great service
The girl at the IHG rewards desk was pleasant and wonderful.
April 28, 2015
Rated 5.0 out of 5.0 by Br79 Another great stay!
This review was for NYE
Very nice and as always I am very thankful for the upgrade. The furniture was clean and dust free.
There were some stains on the carpet that was covered by the chair. Also I found a toy at the back for the chair. Not a big deal but thought I’d mention it.
One of my friends mentioned that there was no Orchid in the room this time.
So far the staff from the Lounge has always been great and provided with excellent service, thankful for the whole team such as Vera and Todd, forgot the other ladies’ names. I was there with my baby daughter as well they were very friendly and tried to entertain her.
As always it’s good nothing too heavy and it’s always enough. Fruits were fresh and good.
Since I stayed here during NYE there were some noise expectations, same as the year before it seems lots of people like to hangout around the Lounge Area at around 1am there were still some people that were noisy outside. This time around we didn't venture to the 3rd floor and I hope it wasn't as bad as the year before.
As always if I ever stay in Toronto and need to stay downtown, the IC Toronto Centre would always be my first choice.
April 24, 2015
Rated 5.0 out of 5.0 by RAYCP Wonderful Toronto
I've stayed at this hotel many times and it continues to impress me every single time. They pay attention to the details. I work at a university in Michigan that commonly gets mistaken for a school in another state and they remember where I'm from (trust me it makes a difference). I will be staying here again.
April 23, 2015
Rated 4.0 out of 5.0 by pag616 Checkout
Poor checkout service. Unable to checkout using Television. Unable to communicate with front desk on departure. Unable to communicate on a timely basis with valet parking. Did not appreciate how our car was driven by valet person - fast and somewhat careless. I recognize that out checkout was at a busy time but the efficiency of this part of the service was very poor.
April 23, 2015
Rated 5.0 out of 5.0 by edyee Wonderful hotel and staff
Terrific hotel. Fantastic stay. Hotel staff took care of us very well.
April 22, 2015
Rated 5.0 out of 5.0 by william f great stay
To who it may concern as I stay at InterContinental every time I vist Toronto for baseball. As it is close to the Rogers Cental.
April 22, 2015