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Rated 4.4 out of 5 by 708 reviewers.
Rated 5.0 out of 5.0 by most comfortable bed to date Excellent hotel, very comfortable rooms, very good service and helpful friendly staff. Enjoyable stay particularly appreciated Premier Club facilities. 21 June 2014
Rated 3.0 out of 5.0 by Club Lounge The afternoon tea has been scaled back. No longer are sandwiches supplied. I understand that there was some left over at the end of afternoon tea. However, I do not see this as a valid reason for removing them completely, just provide a set amount tailored to the expected number of guests that use the Club during the afternoon. Also, I am astonished to see a guest allowed into the Club Lounge only dressed in a towel draped over her. This guest apparently had returned from the Spa and asked is it would be okay to get a coffee and some snacks. Allowing someone with wet hair and dressed only with a towel not only sends the wrong impression to guests about any unwritten or written dress code it also presents a health hazard. Would be interested to know how the hotel justifies this. Also, I have noticed that fellow guests do not respect other lounge visitors by using their mobile phones and talking loudly on them. Cannot the lounge be made mobile free? Finally, there appears to be not control over children, who at times, are allowed to run around the lounge. This again presents a danger of them running into a guest carrying a hot drink. 21 June 2014
Rated 4.0 out of 5.0 by great stay in a central location - but old hotel great stay but not very attentive personal at the Club Lounge :-( very good value for money and very central. Would have hoped to get my birthday recognized during my stay as a royal ambassador - 3 years ago in Warsaw I found a cake in my room. unfortunately nothing here... but I'll return anyway :) 19 June 2014
Rated 5.0 out of 5.0 by Great concierge service Concierges answered all of my questions including directions and dinner recommendations and subway details during the course of my stay. My favorite was "Where can I get a strawberry banana smoothie this morning?" I asked the concierge this at 7:30 AM on Saturday morning. He told me exactly how to get to the smoothie stand in the Food Court in Union Station. I greatly appreciate their excellence! 17 June 2014
Rated 5.0 out of 5.0 by Great service at the front desk Hi there, I came in after a long day and long drive. The front desk clerk "Brendan" was delightful. I wanted to make sure I remembered his name. Helpful, friendly and fast. 16 June 2014
Rated 5.0 out of 5.0 by Amazing stay One of the best hotels I have had the pleasre to stay in during my multiple business trips to Toronto. 16 June 2014
Rated 5.0 out of 5.0 by Excellent accomodations, would highly recommend! Excellent accomodations, food, and service. I would use the Intercontinential again when the opportunity presents itself. 16 June 2014
Rated 4.0 out of 5.0 by Good staff & room Good overall experience but would have liked better food for money at in house restaurant, especially breakfast. Why do regular gym people have to book & pay to spend time at gym if just have say 20 -30 minutes at the time. Staff are very good 16 June 2014
Rated 4.0 out of 5.0 by Great position, friendly staff Great position, friendly staff. this hotel is the perfect place to visit all of Toronto from. Also, you can walk straight into the conference centre. A perfect place to stay and work, rest or play 15 June 2014
Rated 5.0 out of 5.0 by Just great people Nice setting, with outstanding staff. Late evening bartender makes great Manhattans. Early evening guy, not so much. Try the burger! Really good. 14 June 2014
Rated 4.0 out of 5.0 by Great Location Location is great. Easy access to union station, a short walk to the Rogers Centre and the CN tower and many other attractions are an easy walkable distance away. Would especially recommend dining in the Distillery District. 13 June 2014
Rated 5.0 out of 5.0 by Great Hotel We had a great stay at the InerContinental and would not hesitate to book with them again. We were in Toronto to go to a Blue Jays game, CN Tower and the Ripley's Aquarium and this hotel is within walking distance to all spots. The Azure restaurant was great for the buffet breakfast and the overall appearance of this hotel was very nice. We had our 3 1/2 yr old son with us and the staff went out of their way to give him a backpack with a colouring book, crayons and other items - he thought that was pretty special. Overall the staff at this hotel were great and we will return to this hotel again. 12 June 2014
Rated 5.0 out of 5.0 by Wonderful experience! Room was perfect, comfortable bed, excellent service. We felt like they actually cared about us while we were there. Very nice people! 11 June 2014
Rated 5.0 out of 5.0 by Mi primer viaje a Toronto Canadá Mi estadía en el hotel InterContinental fue una de excelencia. Estuvimos de paso por una noche y fue suficiente para tener una excelente atención de todo el personal del hotel. Desde el hotel todos los lugares turísticos muy accesible 11 June 2014
Rated 5.0 out of 5.0 by Quiet I've stayed at a number of hotels. Independent, chains, across Canada and a few few around the globe. This was was the bast sleep I've ever had. I like dark and quiet when sleeping and my room provided both. 07 June 2014
Rated 5.0 out of 5.0 by Excellent location I'm a returning customer when ever I'm in Toroonto 07 June 2014
Rated 5.0 out of 5.0 by Excellent stay Have stayed here before and would recommend anyone to stay here. 05 June 2014
Rated 4.0 out of 5.0 by Charged in U.S. dollars @.28 on the Dollar We were impressed when we walked in. I went to the front desk to check in and questioned the attendant about the U.S. dollar charges fully expecting to be refunded the additional charges. She had no idea why I was charged and that was it. That was $65.00 difference. Even the exchange rate was way out of whack. The one other thing that was very bothersome was that the beds were double and we are used to queen size. 04 June 2014
Rated 5.0 out of 5.0 by Friendly staff I must say that I always enjoy my stay at your hotel but this occasion was the best ever. My house keeping staff Victoria went above and beyond to ensure my room was 110%, she was so friendly and bubbly. Honestly, best staff member I have ever encounterd at any hotel I've stayed in. Victoria totally made my stay memorable and why I will definitely be back. 04 June 2014
Rated 5.0 out of 5.0 by Fanatstic Hotel Our stay at the Intercontinental hotel in Toronto over the past weekend ( May 31,June 1st) was overall an excellent experience. The check in was quick and easy. The room was very clean and the view of the city was very nice. I have stayed at this hotel numerous times and the 15th floor was very quiet. I received a call from the manager asking about our stay when we were settled into our room which was really a nice thing. The breakfast buffet was excellent and always has been great each and every time I have stayed at the hotel. I really enjoy staying here as it is close to everything downtown and it is especially nice when I have events to attend at MTCC as the convenience of the hotel is excellent. This is the best 5 star hotel I have stayed at in the city. I have an upcoming stay later this summer and I look forward to it. 04 June 2014
Rated 5.0 out of 5.0 Great stay Wonderful location, easy access to the Porter shuttle bus. Friendly staff Great recent renovation to the rooms. 03 June 2014
Rated 4.0 out of 5.0 by Great hotel, great location. Stayed there for a week and loved it. Great rooms with awesome views. Central location, blocks from Rogers Centre, ACC, Aquarium and Steam Whistle. Friendly staff were unbelievable. Mini bar snacks outrageously priced but that's par for the course for any hotel. Definitely my #1 choice for Toronto hotel and will stay there every time I visit 02 June 2014
Rated 5.0 out of 5.0 by Over the top delightful service My sister and I stayed here while attending the Art of Marketing Conference. I was in the middle of a real estate transaction and the front desk not only handled the request to print and then fax paperwork, they slid a copy under the door with a note to tell me all was completed while we were out for dinner. The next morning at breakfast there was a dearth of bananas and our server handled the issue in a way that made us all feel like winners. Check-in was a breeze; our luggage was stored securely for the day and ready in a minute when we returned after dinner to collect it. I highly recommend this hotel and look forward to staying here again.. 02 June 2014
Rated 3.0 out of 5.0 by Good... but a little bit disappointed We chose this hotel because of its perfect location to visit the CN Tower. The room was in the 21st floor and had a tower view. Clean and comfy room, friendly staff... But: When we arrived at the main entrance by car a member of the staff told us it would be better not to use the valet parking. We should drive into the garage and walk to the check-in. So we did. The garage was almost full and we had to drive completely down to level 1B. He forgot to tell us that we have to carry our heavy luggage over the stairs to level 6! There is no elevator. Great job! We do not often sleep in Hotels of this category but I think there should be at least free WiFi. There is a free WiFi Hotspot in every cheap 50-Dollar-Motel . 12 Dollars a day for Internetaccess is bad. A bottle of water in the room with a pricetag of 6 Dollars is funny though... When we arrived there was a mess at the ice machine on our floor. The machine leaked water. On the next day the machine was not repaired und the carpet on the floor was quite wet. On the day we left the carpet was completely soaked with water around several qm. Nobody there to turn off this machine? Best regards 02 June 2014
Rated 5.0 out of 5.0 by First experience This was my first experience at Intercontinental and was excellent. The staff was very welcoming and knowledgeable, rooms very comfortable and clean. The location was excellent, very near the Via Rail and metro, Roger Stadium and CN Tower. 01 June 2014
Rated 5.0 out of 5.0 by Excellent stay Excellent experience- beautiful room, room service excellent, amazing sleep. 01 June 2014
Rated 4.0 out of 5.0 by Perfect View Received an upgrade to a suite with a perfect view over the Ontario lake side shore. Spacious room with small bathroom though. Also not enough lighting in the small bathroom. As always friendly staff who are willing to assist with whatever wishes the guest has. A bit long response time to the "Instant Service" line though. Waited once for about 10min before somebody answered. 01 June 2014
Rated 5.0 out of 5.0 by Good location, very comfortable, welcoming staff Good location, very comfortable, welcoming staff. Being attached to the MTCC is a great asset. 30 May 2014
Rated 5.0 out of 5.0 by Very comfortable stay I was at this hotel for a week and I would definitely return the next time I'm in Toronto. The staff was friendly and accommodating. The room was comfortable and clean. I especially liked that a fan runs all the time, it was a nice background noise and helped with sleep. The person responding to wake up call requests was always so very nice. The getntleman who checked me in went out of his way to find a nice room for me knowing I would be there a week with my husband joining me later in the week. I definitely recommend tihs hotel. This was a great location downtown, connected to the Metro Centre and a five minute walk from the ballpark. 29 May 2014
Rated 5.0 out of 5.0 by Wait to check in We arrived at 2 pm and were told that the room would be ready for check-in in 30 minutes. For the next 3 hours we were told it would be ready in 30 minutes. Wish the front desk staff had been told the truth by the cleaning staff. We were late for a critical 5:30 pm meeting. Other than that, the entire stay was wonderful. Staff was extremely helpful. Location in Toronto was perfect for walking to meetings, restaurants, and sight seeing opportunities. I recommend this hotel to anyone visiting Toronto. Looking forward to staying there again myself. 29 May 2014
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InterContinental Toronto Centre

  • 225 Front Street West
  • Toronto , ON , M5V2X3
  • Canada
  • Front Desk +1-416-5971400

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, Czech, German, Greek, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch , Punjabi, Polish, Portuguese, Slovak, Serbian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Pets under 50 pounds are allowed but cannot be left unattended in guestrooms and must be kept on a leash in common areas. There is a one time, 50.00 deep cleaning fee. Guide dogs are always welcome and exempt of charges and restrictions.
Pet Deposit $50.00 per stay
Pet Fee $50.00 per night
  • Local Time

    12:04 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Canadian Dollar $ (CAD)

    Accessibility

    • Service animals allowed
    • 7 Room(s) with Accessibility Standards
    • Parking