Rated 4.3 out of 5 by 151
Rated 4.0 out of 5.0 by TTsin comfortable bed
nice hotel but carpet needs to change.
hotel needs renovations.
07 July 2014
Rated 5.0 out of 5.0 by vaio8889 Great Hotel
We are there for the conference for 5 days and the Suite room is in good size and everything was perfect! The Hotel staff is as good as always and very helpful! It is surely a great choice for conference or vacation in Vienna! Great Hotel!
07 July 2014
Rated 5.0 out of 5.0 by Gisnerd90 Old World Charm
We came to this hotel by way of a cruise related land tour. The hotel is quite beautiful inside. The rooms are dated but clean and nicely decorated. The breakfast buffet was fun, delicious, and had everything you could think of. The hotel & waite staff were very pleasant and accommodating .
04 July 2014
Rated 3.0 out of 5.0 by Livethedream Don't Expect Service
We stayed at this hotel for the weekend. Location is good to see the sights, all are within easy walking distance. The back of the hotel is surrounded by open air bars and restaurants that were very noisy even to the upper floors of the hotel making it difficult to sleep well over the noise. The entrance of the hotel only has stairs and no one was there to carry your luggage up the stairs and into the room. After we entered the hotel to check in the bell boys, who were available and standing inside only looked at us as we brought in our luggage. They did not ask if we would like help with our luggage and did not open the door for us as we carried our luggage into the hotel. For an IC hotel this is a completely unacceptable level of service in our opinion. There was long lines to check in at the front desk, same was true on check out. We did not see any special line for ambassadors. On the second day of our stay,our room key card did not work to let us into the room and again had to wait in a long line to get the key-card re coded. The long lines were tour groups checking in and out of the hotel Over all we are disappointed in this IC property and we would stay else where next time we are in this city.
03 July 2014
Rated 5.0 out of 5.0 by Spaceman7 Simply the Best!
I've been a frequent guest here for the past two years and have come to know this hotel quite well. The staff are the main reason I keep coming back. It doesn't hurt that the location is fantastic or that the breakfast is the best in the city.
The Intercontinental Lounge has become indispensable for me. It's a perfect setting for business meetings or just to relax with fellow colleagues. I always enjoy the thoughtful food presentations as well as the nice Austrian wine selections. Best of all there are always helpful staff on hand to help with anything.
01 July 2014
Rated 5.0 out of 5.0 by schoscho Und immer wieder die Bar
Die Bar des Hotels ist unbedingt zu empfehlen. Tolle Mitarbeiter, gute Getränke, perfekter Service.
30 June 2014
Rated 5.0 out of 5.0 by Doon Great experience
Great atmosphere and location plus friendly staff.
28 June 2014
Rated 5.0 out of 5.0 by aceg Walk to Most Tourist Sites
This hotel really lived up to the positive reviews I saw on the internet about it when I was looking for a hotel in Vienna. First of all, its location is outstanding, a few yards outside "The Ring." We walked to everything we wanted to see in Vienna, except for the Schoenbrunn Palace which was an easy train ride away from an underground train station literally right across the street from this hotel. But everything else was easy walking distance. There were plenty of excellent restaurants and coffee shops within two or three blocks away.
Most significant, the hotel has a much more elegant atmosphere than I had expected; we were really pleased by its elegance. The staff were all very friendly. The concierge was outstanding and made it really easy for us to know what to see and when.
The breakfasts are outstanding - perhaps the best breakfasts of any hotel I have stayed in during recent years. It is definitely worth getting the "room with breakfast," for which they have a very good discount if you make a non-refundable paid reservation ahead of time. (However, it can also be obtained without using the non-refundable option.)
25 June 2014