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Vienna

Rated 4.3 out of 5 by 163 reviewers.
Rated 3.0 out of 5.0 by Contradictory impression I get a contradictory impression of my stay. On the one hand, comfortable and spacious room, nice atmosphere, and delicious snacks in the lounge on the club floor, free morning coffee on the ground floor. On the other hand, the lack of attention to details, that create a sense of hospitality and a desire to return again. Thus, at check-in I got a welcome letter with the privileges, while the letter did not specify my name. The same letter with my name put under the door of my room after 9 p.m. At check-in I got 2 electronic room keys, and one of them did not work. When I went to the front desk and asked to replace one key, the employee - the same, who greeted and checked me in two hours earlier, asked for my ID. When I said, that I do not have ID with me, the employee asked my date of birth. In principle, nothing awfull, security measures, but I can't understand, how the employee can forget the guest, who was checked-in 2 hours earlier and welcomed as a Platinum Ambassador member. On the day of departure in my room wifi, phone and tv stopped working - any repairs carried out. I couldn't call guest service and find out, what was happenning, because the local phone didn't work, so I had to down and ask to resolve these problems. Another negative impression of my stay was the fact, that when I entered the parking of the hotel, the price per night was 32 euros. At the front desk, when I paied my bill, they charged me 35 euros. I was surprised, but did not raise this issue. When I was leaving the parking, the staff changed the sign with the price 32 euros into 35 euros. It would be logical to apply the new price to the customers after notification, and not to extend it to those, who began to use this service on the previous price. And finally, the hotel exterior is not very attractive. Unlike the beautiful architecture of Vienna, the hotel’s building looks like a «set of false teeth». Overall, I would not recommend this hotel as a place, where should to stay in Vienna and is unlikely to stay here again. 27 July 2014
Rated 5.0 out of 5.0 by lovely experience Only one minor complaint: Size of bathroom was small 26 July 2014
Rated 5.0 out of 5.0 by 床鋪舒適,衛浴設計方便 佳! 希望spa等服務的價目表,可以在房間或電梯間 一目了然,方便了解。 住過許多洲際飯店,品質都不錯,希望各飯店都能融入當地特色,凸顯各地風情。 25 July 2014
Rated 5.0 out of 5.0 by Great Hotel Intercontinental Vienna is a modern well maintained property with an elegant style not seen in many upscale hotels these days. The lobby lounge area is a great place to relax, have a cocktail before dinner, or a night cap after a busy day. Very classy. The hotel location is great. Staff and service is excellent. I have also stayed for leisure visits and really enjoyed the hotel and location. Highly recommended. 25 July 2014
Rated 5.0 out of 5.0 by Großes Zimmer, komfortables Bett Die positiven Erfahrungen überwiegen bei Weitem! Verbesserungsvorschlag für das Bad: Toilettenbürste fehlte! Haltegriffe für Behinderte sollten seitlich (klappbar) angebracht werden 20 July 2014
Rated 5.0 out of 5.0 by Beste Bar und bestes Frühstück Habe mich wie immer toll gefühlt im Hotel. Für mich das beste Frühstück und die beste Bar in Wien 19 July 2014
Rated 5.0 out of 5.0 by Comfortable Stay The stay was comfortable and enjoyable. The staff was courteous, hospitable and helpful. 19 July 2014
Rated 4.0 out of 5.0 by Sehr gutes Haus in ausgezeichneter Lage In der Architektur der 60er Jahre von außen zwar nicht ein Hingucker - aber innen top! Sehr gutes Hotel mit allen InterConti Standards. Einziger Kritikpunkt ist die Speisenauswahl in der Clublounge (egal ob Frühstück oder Tagessnacks) - da bieten andere InterConti Häuser ein umfangreicheres Angebot. Da wäre Nachholbedarf. Ansonten aber absolut weiter zu empfehlen - Parkplätze im Umfeld vorhanden (natürlich auch Tiefgarage), U-Bahnstation vor der Türe, ein paar Schritte ins Stadtzentrum, trotzdem fast im Grünen (da direkt am Stadtpark). 16 July 2014
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Vienna
  • Johannesgasse 28
  • Vienna , 1030
  • Austria
  • Front Desk +43-1-711220

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, Czech, German, Greek, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Dutch , Polish, Romanian, Russian, Slovak, Slovene, Serbian, Tagalog, Turkish, Chinese

Pet Policy

Pet dogs allowed in room. Only guide dogs are allowed in restaurant. There is no charge for guide dogs.
Pet Fee €20.00 per night
  • Local Time

    9:41 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Euro € (EUR)

    Accessibility

    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking