Rated 4.2 out of 5 by 108
Rated 4.0 out of 5.0 by MrsWhite great stay
I enjoyed the stay in Vienna Intercontinental!
The facilities are great!
17 February 2014
Rated 4.0 out of 5.0 by Leiden Disappointed with the checkout
I was very happy with everything until it came time to check out -- I wanted to leave my bag and was passed to 4 different staff members before this could finally happen. This kind of pass the buck service is not what I expect from the Intercontinental.
10 February 2014
Rated 5.0 out of 5.0 by Royce the Voice Exclusive
I have stayed at the InterContinental Wien for my business travel. At risk of sounding like an Advertising copywriter, they made me feel like I was a resident not a visitor. The staff was very personal, and after a few days, I was a familiar face not merely a guest.
After ONE YEAR absence from the property, a repeat visit and stay at the InterCont, and the staff members greeted me with a smile that truly said, "Hello! Welcome back. It is good to see you again."
My most recent trip included a "lost and damaged luggage" incident with the airline and the bell staff at the hotel helped me file a report to the airline to remedy the situation. Above and beyond the call.
From Breakfast to late nights in the bar, the staff was always first class. We even became familiar enough to develop some personal jokes between us making the familial relationship even more special.
The location to the first district is perfect. Walking distance to all the things one must enjoy about Wien is there. But across the street is easy access to the train and just a short block to the trams, plus the usual taxi and excision busses are always at the ready.
The food at the hotel is excellent but they also know the area and can offer ideas for all types of dining and entertainment, as well as the pure spectacular history of this amazing city. I was also fortunate to have friends in the city that treated me to traditional Austrian dishes and the places you may not find listed in the tour guide.
What can I say, I love Vienna!
Thanks to all,
Nashville, TN U.S.A.
06 February 2014
Rated 5.0 out of 5.0 by Spaceman7 Second Home
I have the great fortune to stay in this hotel often. What really sets it apart from the competition and even other Intercons is the professional, caring, devoted staff; they continually strive to go the extra mile and it truly shows.
28 January 2014
Rated 5.0 out of 5.0 by Rainer K. competent staff at the reception
very comfortable and great hotel lobby with excellent snacks and competent friendly service offering the possibility to have business
and/or private talks in a nice athmosfere
18 January 2014
Rated 5.0 out of 5.0 by Bahzad Very good location
The location of the hotel was good it is opposite to the traine stastion.
17 January 2014
Rated 5.0 out of 5.0 by Moriah-1 Great hotel with a personal touch.
We have been guests at the Intercontinental Vienna for many years, always during the last week of December and New Year.
We like to stay there for a variety of reasons starting with the good service, the friendly staff, a wonderful food, great Club Lounge, very nice rooms, a great location right in front of the "Stadtpark" and very close to the city center, etc.
At the Intercontinental you are not treated as one of many, but much more with a personal touch.
We would certainly recommend the Intercontinental to anyone visiting Vienna and expecting just a little more than a very good hotel.
08 January 2014
Rated 5.0 out of 5.0 by rogerew Good experience
Comfortable hotel. Staff were visible, helpful and knowledgeable. Despite rather bland outward appearance - very pleasant amenities, warm lobby, good bar and decent restaurant. Excellent breakfast. Club was fantastic with good snacks ands drinks all day long.
06 January 2014