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Vienna

Rated 4.3 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by Top Personal Die hohe Aufmerksamkeit und Freundlchkeit des Personals, sowie sehr professionelles Verhalten und Flexibiltät bei Problemen. 13 September 2014
Rated 3.0 out of 5.0 by Gute Lage.. Das erste Mal in Wien, da sollte es schon ein schönes Hotel sein. Daher fiel die Entscheidung auf das IC Wien. Leider ist das Hotel von Aussen keine Augenweide. Von Innen sieht die Lobby nett aus, der Check-In ist etwas langsam. Erstaunlich war dann das Zimmer, es lag zwar auf der Club-Etage, aber war erstens wirklich winzig (ein Umfallen war unmöglich) und befand sich zweitens direkt gegenüber von der Clublounge und den 4 Fahrstühlen - daher gab es bis spät nachts ununterbrochen laute Geräusche und Getrampel, die Aufzüge fuhren pausenlos und oft schlugen Türen. Als Statusmitglied habe ich mich nicht wirklich wertgeschätzt gefühtl. Natürlich hat man versucht, nach meiner Schilderung noch während des Aufenthaltes, die Probleme zu beseitigen, aber der erste Eindruck war dennoch kein guter. Das Personal ist sehr bemüht, die Zimmer aber alt und klein. 12 September 2014
Rated 3.0 out of 5.0 房間似乎小了些! 我們是參加台灣旅行社的團體旅遊,並不了解InterContinental房價,也沒有時間使用Hotel的附屬設備(如健身房/游泳池/...),故無法明確做出較正確之評價? 若以自助旅行觀點,只要價格合理,其地理位置,的確會吸引我們. 10 September 2014
Rated 5.0 out of 5.0 by Best place I ever stayed at! Great hotel with great comfort and service! Those small detaljer in everything made the difference! 08 September 2014
Rated 4.0 out of 5.0 by Top Lage zur Innenstadt Zentrale Lage zur Innenstadt und Park. Sehr sachkundige Servicemitarbeiter an der Rezeption 03 September 2014
Rated 2.0 out of 5.0 by Disapointing I stayed 7 nights at the Intercontinental Vienna. I am an Ambassador member and a frequent Intercontinental customer where I am used to have excellent experiences. But the Vienna Intercontinental was disapointing. It all started with our arrival, met by a grumpy porter that did not even say good afternoon. Next, we found that there was no internet service and we did not have it for three days! The suggestion to address this issue was that I could walk a few blocks to a McDonalds or a Starbucks. Then, there was no concierge service after 6pm neither on Saturday or Sunday. Our experience with the Lobby bar was terrible the first night; we tried to sit at a table and a waiter rudely told us that the table was taken; then we sat at the bar and for 15 minutes were totally ignored, then we moved to a table and after 20 minutes we left because nobody even came close to serve us. And finally one day they did not even complete the cleaning of our room; toilet paper roll was left on the floor of the bathroom, they did not take away or replace used glasses and empty water bottles. On the plus side, the location was very good, the room was comfortable and large and the gym was pretty good. Net, the Intercontinental Vienna did not feel like an Intercontinental property at all, very different from all of our previous experiences in other hotels of the chain. 03 September 2014
Rated 4.0 out of 5.0 sleeping pillow The sleeping pillow was not comfortable at all One time i were wishing that i ve bring my own pillow 03 September 2014
Rated 5.0 out of 5.0 my favourite hotel in austria completelly nice hotel for every thing you search for , lovely staff 30 August 2014
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Vienna
  • Johannesgasse 28
  • Vienna , 1030
  • Austria
  • Front Desk +43-1-711220

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, Czech, German, Greek, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Dutch , Polish, Romanian, Russian, Slovak, Slovene, Serbian, Tagalog, Turkish, Chinese

Pet Policy

Pet dogs allowed in room. Only guide dogs are allowed in restaurant. There is no charge for guide dogs.
Pet Fee €20.00 per night
  • Local Time

    7:37 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Euro € (EUR)

    Accessibility

    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking