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  • 1 888 IC HOTELS
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Rated 4.3 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 by Hotel General Appearance and Bathroom The outside of the hotel is awful; not what I am accustomed to at InterContinental Hotels. But inside was nicer. The bathroom was unreasonably small. In fact, I stopped staying at my favourite InterContinental Hotel in Toronto because the bathroom was too small. But the Vienna location is worse. One cannot ACCESS the toilet without opening and closing the bathroom door. It is truly an absurd design. 12 October 2014
Rated 4.0 out of 5.0 by a very lovely experience I booked a nonrefundable rate for 8 days and was not optimistic about out choice. However, when we arrived Bernhardt at the front desk announced that all my requests (made by e-mail to the head conciierge Mr. Plank) had been met, I had requested a non-smoking,room, king-size bed, high floor and view of the Stadtpark. We had a spectacular view of the park which made up for the small bathroom and some wear and tear in the room, I was also pleased to discover that internet service was available free of charge in the business office.. The staff were all very pleasant and we really felt at home. The only suggestion I have is that the carpets in the rooms be cleaned daily. Thank you for a very pleasant stay in Vienna. 09 October 2014
Rated 5.0 out of 5.0 by 方便 親切 舒適 平易近人 又不失豪華氣派一家旅館 設身處地為客戶著想得一家旅館 免費wireless,對旅館評價更高 清早,對面公園來個踏青,精神更好 整體環境及服務,令人驚艷! 09 October 2014
Rated 1.0 out of 5.0 by Schade Hatte einen Gast aus China mit und mußte mich als IHG Platinbesitzer für dieses Zimmer schämen. Hatte mir sehr viel mehr erwartet für diesen Preis!! 08 October 2014
Rated 5.0 out of 5.0 Great Location amazing view Stayed at InterCon Vienna for two nights, been upgraded to junior suite. Room are nice, spacious and clean however, there was smoking smell or maybe from the carpet so you need to take care of this and the air condition have some loud voice regardless of those cons still I highly recommend this hotel there is something special inside this building (maybe their great team). Breakfast one of the best I saw in Europe for five stars hotel, I love our stay !! Simply I will keep coming each year to Vienna. 08 October 2014
Rated 5.0 out of 5.0 by Äusserst netter Service, wunderbare Lage Ich möchte mich besonders beim Service-Personal für einen wunderbaren Aufenthalt bedanken. Schon der Empfang am Auto von einem sehr hilfsbereiten, freundlichen Portier läutete einen angenehmen Aufenthalt ein. Das Hotel ist innen weitaus ausprechender als es von außen verspricht. Die Lage ist sehr gut. Alle Sehenswürdigkeiten fußläufig zu erreichen. 07 October 2014
Rated 5.0 out of 5.0 Comfortable bed Room is excellence and breakfast is very good. But location is not so good, have to walk a bit to the central and shopping area. 02 October 2014
Rated 4.0 out of 5.0 by Will come back again. Over all a comfortable stay. Old hotel, but well kept considering the age. Nice location. 01 October 2014
Rated 5.0 out of 5.0 by Great service and great location. My wife and I had a wonderful experience at the Intercontinental Vienna. Every aspect of our stay was perfect. Clean room, comfortable bed, knowledgeable staff, great breakfast buffet, etc. 30 September 2014
Rated 5.0 out of 5.0 by Concierge service Very helpful concierge service and staff - excellent 27 September 2014
Rated 5.0 out of 5.0 by my stay in Vienna Over all an excellent property at which to stay, from its location near to, yet not within, the city proper to the quality of the facility. 27 September 2014
Rated 5.0 out of 5.0 by beautiful location and best area to be when visiting Vienna we enjoyed the hotel very much and the service we received was excellent. When we return to Vienna-- we will only stay in this hotel. 24 September 2014
Rated 4.0 out of 5.0 by 物超所值適合公務及旅遊之飯店 此行於維也納1晚、布拉格2晚均住INTERCONTINENTAL Hotel是物超所值適合公務及旅遊之五星級飯店,我喜歡美式飯店之房間大、床大又舒適。 雖只給評價80多分因住過更高級之飯店但我以後旅行會以貴飯店為最優先選擇。 23 September 2014
Rated 5.0 out of 5.0 by Excellent location spotty WIFI Location on top of Wein's tube perfect access to all of city. Air condition room (rare) worked great. WIFI problem was only negative. Ran wildly fast and then locked up several times on several days during a week there. Quiet, clean, and full service. Will use again. Nice pizza joint across from hotel in park. 21 September 2014
Rated 5.0 out of 5.0 by Intercontinental Vienna A great hotel with everything as good as I had expected. Helpful staff, good restaurants and good facilities. The place to stay in Vienna. 19 September 2014
Rated 4.0 out of 5.0 by Hotel benötigt eine "Erfrischungskur" Personal und Frühstück top - aber das Gebäude ist etwas in die Jahre gekommen. Vor allem das Bad in einem Standard-Zimmer ist viel zu klein und entspricht nicht mehr heutigen Standards - und ich bin nicht gerade groß oder breit gebaut... 17 September 2014
Rated 5.0 out of 5.0 by Top Personal Die hohe Aufmerksamkeit und Freundlchkeit des Personals, sowie sehr professionelles Verhalten und Flexibiltät bei Problemen. 13 September 2014
Rated 3.0 out of 5.0 by Gute Lage.. Das erste Mal in Wien, da sollte es schon ein schönes Hotel sein. Daher fiel die Entscheidung auf das IC Wien. Leider ist das Hotel von Aussen keine Augenweide. Von Innen sieht die Lobby nett aus, der Check-In ist etwas langsam. Erstaunlich war dann das Zimmer, es lag zwar auf der Club-Etage, aber war erstens wirklich winzig (ein Umfallen war unmöglich) und befand sich zweitens direkt gegenüber von der Clublounge und den 4 Fahrstühlen - daher gab es bis spät nachts ununterbrochen laute Geräusche und Getrampel, die Aufzüge fuhren pausenlos und oft schlugen Türen. Als Statusmitglied habe ich mich nicht wirklich wertgeschätzt gefühtl. Natürlich hat man versucht, nach meiner Schilderung noch während des Aufenthaltes, die Probleme zu beseitigen, aber der erste Eindruck war dennoch kein guter. Das Personal ist sehr bemüht, die Zimmer aber alt und klein. 12 September 2014
Rated 4.0 out of 5.0 Beautiful Hotel in Vienna We stayed at the IC while in Vienna for an overnight flight layover. The hotel is simply beautiful, inside and out. We did however encounter some issues. We were given 2 double beds pushed together instead of the King bed we booked...We didn't receive access to the Concierge lounge even though I am an IHG Platinum member, and during check out, was made to wait more than 10 minutes without even being acknowledged. I am not against waiting, but ask me to please wait. The rest of the staff was friendly and informative of the area, gave us a few nice tips on what to do and how to get there. 11 September 2014
Rated 3.0 out of 5.0 房間似乎小了些! 我們是參加台灣旅行社的團體旅遊,並不了解InterContinental房價,也沒有時間使用Hotel的附屬設備(如健身房/游泳池/...),故無法明確做出較正確之評價? 若以自助旅行觀點,只要價格合理,其地理位置,的確會吸引我們. 10 September 2014
Rated 5.0 out of 5.0 by Best place I ever stayed at! Great hotel with great comfort and service! Those small detaljer in everything made the difference! 08 September 2014
Rated 5.0 out of 5.0 by Perfect Vienna Wonderful hotel in great location. The concierge is exceptional. All aspects of our stay were exceptional save internet. Service was unavailable 3 of 4 nights. 07 September 2014
Rated 4.0 out of 5.0 by Overall impression Allowing children to ride their bicycles in the lobby area was annoying. Certainly not what is expected at an Intercontinental. If having families with young children are a priority provide an appropriate area for the children to play. 06 September 2014
Rated 5.0 out of 5.0 by Vienna Very good experience even after it was discovered my travel agent booked me in Prague and not Vienna. Staff resolved my issues on every occasion. 06 September 2014
Rated 4.0 out of 5.0 by Top Lage zur Innenstadt Zentrale Lage zur Innenstadt und Park. Sehr sachkundige Servicemitarbeiter an der Rezeption 03 September 2014
Rated 2.0 out of 5.0 by Disapointing I stayed 7 nights at the Intercontinental Vienna. I am an Ambassador member and a frequent Intercontinental customer where I am used to have excellent experiences. But the Vienna Intercontinental was disapointing. It all started with our arrival, met by a grumpy porter that did not even say good afternoon. Next, we found that there was no internet service and we did not have it for three days! The suggestion to address this issue was that I could walk a few blocks to a McDonalds or a Starbucks. Then, there was no concierge service after 6pm neither on Saturday or Sunday. Our experience with the Lobby bar was terrible the first night; we tried to sit at a table and a waiter rudely told us that the table was taken; then we sat at the bar and for 15 minutes were totally ignored, then we moved to a table and after 20 minutes we left because nobody even came close to serve us. And finally one day they did not even complete the cleaning of our room; toilet paper roll was left on the floor of the bathroom, they did not take away or replace used glasses and empty water bottles. On the plus side, the location was very good, the room was comfortable and large and the gym was pretty good. Net, the Intercontinental Vienna did not feel like an Intercontinental property at all, very different from all of our previous experiences in other hotels of the chain. 03 September 2014
Rated 4.0 out of 5.0 sleeping pillow The sleeping pillow was not comfortable at all One time i were wishing that i ve bring my own pillow 03 September 2014
Rated 5.0 out of 5.0 my favourite hotel in austria completelly nice hotel for every thing you search for , lovely staff 30 August 2014
Rated 5.0 out of 5.0 Overall The Reception staff was helpful and quick during the check in and the check out, they represented the intercontinental in a great way they also treated me as a platinum member of the IHG, the concierge were helpful the overall staff are on high standards, proffisonals on their duties. Looking forward to come again and it will be my and my family first choice to stay in Vienna. 30 August 2014
Rated 3.0 out of 5.0 by Erstbesuch Wien Erstbesuch Wien, das IC gewählt, da auf einen internationalen Standard gehofft. Im Bezug auf die Betten und den Schlafkomfort kann ich das auch bestätigen, leider ist das Hotel aber sehr alt, hat viele abgestossene Ecken und Kanten und tat sich anfangs schwer, die Statusbenefits bereit zu stellen. Dieser Fall wurde aber nach einiger Zeit gelöst. Leider kommt hinzu, daß das Zimmer direkt am Aufzug lag, eine Verbindungstüre ins Nachbarzimmer hatte und auch noch parallel zur Club Lounge lag - daher gab es Tag und Nacht Lärm von ausserhalb des Zimmers, was einen entspannten Aufenthalt unmöglich machte. Schade! 30 August 2014
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InterContinental Vienna

  • Johannesgasse 28
  • Vienna , 1030
  • Austria
  • Front Desk +43-1-711220

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, Czech, German, Greek, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Dutch , Polish, Romanian, Russian, Slovak, Slovene, Serbian, Tagalog, Turkish, Chinese

Pet Policy

Pet dogs allowed in room. Only guide dogs are allowed in restaurant. There is no charge for guide dogs.
Pet Fee €20.00 per night
  • Local Time

    11:35 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Euro € (EUR)

    Accessibility

    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking