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The Willard Washington D.C

Rated 4.5 out of 5 by 571 reviewers.
Rated 4.0 out of 5.0 by Old World Charm in Great Location Positives of our stay: the staff were excellent, especially the concierge. The hotel, being in a beautiful, period building with a wonderful 'old world' foyer, was always a joy to enter. The location of the hotel is excellent, perhaps the best in Washington. Negatives of our stay: the rooms can be slightly gloomy due to the smaller windows characteristic of the period of the building; the decor of the hallways and rooms felt a little tired and could do with updating (maintaining the 'old world' style); our bed was not up to standard, the mattress being too soft and wobbly; the cleaning of the rooms lacked attention to detail, such as windows that needed washing and window sills that needed wiping, and the room was not hoovered around the edges. 26 August 2014
Rated 5.0 out of 5.0 by Anniversary Weekend We have stayed at the Willard in the past and have always been treated well. We decided to spend our 34th anniversary there and the hotel/staff treated us as royalty. It was an enhanced experience. The professionalism and service are superb. We will continue to return to the Willard whenever we are in the DC area. 26 August 2014
Rated 2.0 out of 5.0 by Fair Location is wonderful, easy walking and taxi's readily available. Reception staff excellent and early breakfast at upstairs area were very efficient and friendly. But, I cannot recommend this hotel. Staff at Cafe du Park were horrible, rude and lazy. We witnessed 2 groups just get up and walk away. It was not busy and did not appear short staffed. Food mediocre at best. I used the concierge and they were bored with any question. Two concierge's sitting at side by side desks, no one in the room and they could not be bothered. Hotel appears like it is trying to be a top rated Hotel but it's just "missing." Bed/pillows were ok, nothing you would expect for the price. Lots of great locations you can choose from, avoid if possible until ratings improve. 25 August 2014
Rated 5.0 out of 5.0 by Beautiful Hotel Staying at the Willard is an amazing experience, it has a friendly staff and the history behind the hotel is amazing 25 August 2014
Rated 5.0 out of 5.0 by Great stay and location We had a great time in DC staying at the Willard. Hope to be back again. 25 August 2014
Rated 5.0 out of 5.0 by Outstanding Service and Quality Staying at the Willard InterContinental Hotel ranks among the best hotel experiences I've ever had. The room was spacious, clean, well appointed and very comfortable. The staff at the check-in desk were professional, friendly and helpful. The food at Cafe du Parc is simply outstanding. The hotel itself is beautiful and historic, a unique piece of living American history. The Willard truly is a five-star hotel, but the staff who greet you at the front desk, perform housekeeping duties, prepare fabulous meals and take care of all the details make it that way. 25 August 2014
Rated 5.0 out of 5.0 by Wonderful Choice of Hotel Great customer service. Easy check in and out. Very comfortable beds and room. Quick elevators. Perfect location! Had a wonderful stay. 25 August 2014
Rated 5.0 out of 5.0 by Great concierge service One of the fabulous concierge's at the Willard made a rental car reservation for us for our day of departure prior to our arrival. When the rental car company gave our car away, a different concierge at the Willard stepped in and secured us a car with a different company and got us on our way with much more minimal delay than we would have had otherwise. The location is of course perfect, and the helpfulness of the staff makes the Willard even better! 25 August 2014
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The Willard Washington D.C
  • 1401 Pennsylvania Ave NW
  • Washington , DC , 20004
  • United States
  • Front Desk +1-202-6289100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, English, Spanish, French, Hungarian, Japanese, Tagalog, Chinese

Pet Policy

Pet must weigh no more than 40lbs. 200 USD pet deposit is due at time of check in and is nonrefundable. Guide dogs are free of charge.
Pet Deposit $200.00 per stay
Pet Fee $200.00 per night
  • Local Time

    10:17 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs