Rated 4.5 out of 5 by 511
Rated 4.0 out of 5.0 by JLW24 Let's keep our bodies and the planet clean and healthy
I was at the NPR weekend in Washington. I would like to see more organic, local and sustainable offerings on the menu's especially breakfast a meal usually taken in the hotel. Organic free range eggs, organic fruits, vegetables - Politics may be polluted but let's keep our planet clean and healthy - we all will be happier! Thank you.
09 November 2013
Rated 5.0 out of 5.0 by Johnjohn67 Great Service
The front desk staff are exceptional, I always know what I'm going to get when I stay at the Willard, too notch service that is never uneven!
04 November 2013
Rated 5.0 out of 5.0 by aboccan Another Great Stay
I am never disappointed when I stay at DC's finest hotel. The staff is courteous and knowledgeable and always makes me feel welcome. Like many frequent travelers, I am on the road too much but Team Willard does its best to make my stays as pleasant as possible.
03 November 2013
Rated 5.0 out of 5.0 by Henry172 Great
Great location. Great hotel. Great room. Great stay.
02 November 2013
Rated 5.0 out of 5.0 by JPT425 Historic, beautiful
I would definitely stay again. The bed was comfortable, the room temperature was comfortable, the lobby was beautiful and listening to a little bit of history we heard was fascinating.
01 November 2013
Rated 4.0 out of 5.0 by pybs Impeccable service, but not so great food
I really enjoyed my stay and reading the historical events that occurred on the site. The service was excellent! The only criticism is that the food was not always warm. I would recommend this hotel to anyone visiting Washington.
30 October 2013
Rated 5.0 out of 5.0 by Mrsstoo Fabulous experience!
Our holiday to celebrate our Silver Wedding Anniversary was made even more special by staying at the Willard. We arrived to find champagne and chocolate covered strawberries waiting in our room . The room was beautiful, as was the whole hotel. The staff at check-in were so friendly and made us feel welcome. Special mention must go to the concierge team who helped us plan, book and map out our tours, visits and restaurants, not to mention checking us in for our return flights and printing boarding passes. Their tips and advice allowed us to experience places we would never have found by ourselves. This hotel is central to all points of interest and I would find it difficult booking into anywhere else when we (hopefully) return! Washington is our new favourite city and the Willard is definitely our favourite hotel!
Thank you all.
28 October 2013
Rated 3.0 out of 5.0 by MichaelMD A Truly Remarkable Suite But In-House Services Were A Little Weak
We had the Federal Suite and it was truly a remarkable Suite. From the furnishings to the fixtures, ever detail was thought of in this room. Definitely would recommend this suite for a special occasion.
Would recommend that if there is a large function going on in the hotel during your stay that you make reservations for breakfast. Seems like a funny thing to do, but we ran into a problem since we didn't have reservations and had to find another place to eat. The Concierge was helpful in finding another place to eat but could not get breakfast and had to go with a lunch menu at 10:00 AM.
Did run into some problems with the Red Door Spa, their attention to details fell short. Someone had called out and they did not get a replacement and our appointments were changed without us being notified.
27 October 2013
Rated 5.0 out of 5.0 by Picker940 Memorable experience. Wonderful room, dining, pleasant and knowlegable staff.
Truly a wonderful experience at your fine hotel. Made our
first visit to DC a pleasure. Wonderful room which was quiet,
clean and lacked nothing. Staff were pleasant, knowledgable
and always available. The food was out of this world wonderful. I highly recommend the Willard and do keep up
your fine hotel, dining and service. Thank you!
24 October 2013
Rated 2.0 out of 5.0 by JTCF Room average
Room switched upon arrival. Terrible view
Could not believe we were charged for Internet us
23 October 2013
Rated 1.0 out of 5.0 by Stephpele Beautiful Experience
This hotel is beautiful from the moment you enter the lobby. Look up and all the state seals are on the ceiling.
Our room was on the corner overlooking the White House back entrance. We watched countless motorcades go in and out of the gate. Thrilling!. Walking distance to everything. Breakfast each morning was delightful. Being from the west coast we almost missed the first morning due to time difference. The staff went out of their way to make sure we didn't feel rushed. Excellent service. One more thing: The sticky buns were to die for--oozing with caramel.
Will go back next time we are in DC.
21 October 2013
Rated 3.0 out of 5.0 by geraldf Great property. small room.
Hi. In Washington on business. Asked my wife to travel with me. We were assigned a small room. Not big enough for the bed, let alone two guests. Otherwise great property and super location.
21 October 2013
Rated 5.0 out of 5.0 by Jim0023 Minor glitches
Overall excellent stay, as expected. Two very minor detractors: both the bathroom sink and tub were very slow to drain (room 1041), and the cable TV and wired internet access were out most of the last day. Management did compensate for the latter by offering non-billed wifi.
I will be back.
12 October 2013
Rated 5.0 out of 5.0 by CarolNY Great hotel, great location
This is one of my favorite hotels in the whole world. When you walk into the lobby, you sense that it is an important Washington landmark--it's luxurious in a timeless, old fashioned way. The people at the reception desk couldn't be more helpful. The rooms are well appointed--and the food is terrific. Don't miss the breakfast buffet.
And check out the Lincoln memorabilia. As for the location, you're a block from the White House. What more can you ask for?
12 October 2013
Rated 5.0 out of 5.0 by Sadiebell Cannot wait to return !
My husband and I spent 3 nights at the Willard last weekend & what a pleasure it was ! We decided to go to DC even though National museums were closed due to the shut down. There was still plenty to see and do in the city and outside of it - such taking the metro to Alexandria, VA. But one of the nicest things about our trip was staying at the Willard. This hotel is gorgeous and tremendously historic- Lincoln stayed here on the nights right before his inauguration, Martin Luther King was staying here before his 'I have a dream' speech, and so many other presidents & celebrities have stayed at the Willard. The lobby is beautiful and our room was very nice - it overlooked Penn. Ave. The staff, from front desk people, bellman, concierge staff, etc, were all extremely helpful, kind, and friendly. The location of this hotel, which is almost next to the White House, is optimal and also only about 4 miles from Reagan airport, which is only about a $15 taxi fare. It was also very convenient having Cafe du Parc there - whether you want a full breakfast or just a delicious cappuccino & a muffin or croissant. I cannot say enough good things about the Willard - it was a joy to stay there and we already plan on returning to DC and the Willard next year, and hopefully museums like the Smithsonian, will be open.
11 October 2013
Rated 5.0 out of 5.0 by tourleader flawless execution
from punctual room service( 5:15 AM coffee delivery) to knowledgeable and helpful concierge , great location, gym ,restaurants and attractive and historically interesting lobby, The Willard delivers a complete package.
09 October 2013
Rated 5.0 out of 5.0 by stkaka elegent hotel ,nice staff, good location
elegent hotel ,nice staff, good location and amenties
09 October 2013
Rated 2.0 out of 5.0 Needs renovation
The staff were friendly and helpful. The room left something to be desired.
The safe was broken and could not be fixed.
The bath facet was hanging loose when we checked in. I stuck it back in the wall but it needed repair.
There is a shortage of electrical outlets.
The room had not been serviced when we returned after the day out (housekeeping had already gone home but three other staff rushed up and cleaned the room)
06 October 2013
Rated 4.0 out of 5.0 by Vandemar1 Had a very good time.
Service and people very nice. Location is great. Room is clean and well appointed. Bed comfortable. Room service good, forgot our coffee, but reacted very quickly. Only small problem room was the room was a little warm and stuffy, tried to turn up the A/C but no difference. also, Wifi did not work very well and had to pay $10.00 per day for each device (2). A liitle expensive for something that now should be like electricity, included.
Otherwise, had very good stay and would come back.
02 October 2013
Rated 4.0 out of 5.0 by srjcharlieb Thoughtful Staff
I called the staff about a week before an impromptu elopemen, they were very helpful in making the three day trip memorable! Thanks for the bubbles!
30 September 2013
Rated 5.0 out of 5.0 by PAGoldwinger Great location
This hotel location is great. It is close to the DC attractions and sites and almost next door to the White House. The experience was great.
26 September 2013
Rated 5.0 out of 5.0 by watersclan Memorable 20th Anniversary
The hospitality of the concierge and front desk was outstanding. My wife an I celebrated our 20th wedding anniversary and this was a great way to celebrate it. Thank you for the complimentary sparkling nonalcoholic wine and the berries; it was a nice touch. THANKS!!!
25 September 2013
Rated 5.0 out of 5.0 by Donwon Business
I stayed here over the last three years visiting weekly. The staff all knew me by name from the first visit. Meals were excellent (get in on the theater crowd specials!). The wine selection was excellent, and there were several folks knowledgeable enough to enlighten me on new adventures to try. Check out this hotel's frequent visitor perks.
There are great places to see and eat around the hotel also. get your pic with the Fonz! and eat as a spy next door.
24 September 2013
Rated 5.0 out of 5.0 by Donwon Anniversary stay
This was our 6th stay at the Willard. love the location, love the history and really love the service from all the staff. We sent our daughter and new son in law here for their honeymoon. They were treated as royalty.
24 September 2013
Rated 5.0 out of 5.0 by rspill63 Impeccable service and accommodations.
First class from "curb to curb"! Every encounter with valet service was greeted by enthusiasm and professionalism.
21 September 2013
Rated 5.0 out of 5.0 by Cindle Elegance, History & Great Service
The staff was wonderful. They made us feel truly like "Guests", and gave us insights into the history of this great property. They accommodated us in every way, from taking pictures for us to a late check out. The style of the room was fabulous, and the bed was very comfortable. The lobby is breathtaking!
12 September 2013
Rated 4.0 out of 5.0 by GloBug Location, Location, Location!!!
Great location and great service! To be an older building, we were impressed with the updates. Our room was clean, comfortable, and well furnished. The staff was friendly and always helpful. I've been to D.C. many times and stayed at different locations though never the same place twice ---that will change as I plan on staying at the Willard often! It was located close to many great restaurants, the National Mall, and many other Memorial Sites.
11 September 2013
Rated 4.0 out of 5.0 by iland very good hotel perfect location
100 meters from the white house very nice hotel old style with tradition good service clean very good beds
11 September 2013
Rated 2.0 out of 5.0 by SC9713 Bathroom wasn't clean, expected more
The hotel is a historic and beautiful landmark. I wish I had had more time to explore the hotel inside. However, I was there for two nights for a quick event. Upon arrival, the valet service was quick but there was no one to open the door or greet me as I entered with all my luggage, until I was already up to the reservation counter. The receptionist did allow me to check in early which was nice. However, the biggest problem was that my toilet in the bathroom had not been cleaned--to the point that remnants of the last person's stay were all over the seat. I did not notice till I had already unpacked, and frankly was thoroughly disgusted. The little things also were just not up to the price paid. No slippers in the room, etc.--this is supposed to be a top rate hotel, it's certainly top dollar, and these things put a damper on the experience. I stay in hotels about a quarter of the year, this one's attention to details was towards the bottom of those experiences.
11 September 2013
Rated 5.0 out of 5.0 by Chipa Tourist
Very nice stay. I have not yet received a copy of my bill!
10 September 2013