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The Willard Washington D.C

Rated 4.5 out of 5 by 489 reviewers.
Rated 5.0 out of 5.0 by Wonderful Experience We had an absolutely wonderful experience. Worth every penny we paid. While we were there, my computer crashed and I needed to use the one in the business center which had been blocked off my Secret Service because of a dignitary staying in the hotel. The staff walked all around with us and finally found a way (with the permission of Secret Service) to get me to the business center to deal with my crashed computer. Saved the day for me. 29 June 2014
Rated 5.0 out of 5.0 by excellent hotel Definitely recommend if you are coming in to the DC area ... it's at the heart of everything you will want to see. 29 June 2014
Rated 5.0 out of 5.0 by Still Bragging How Great This Was Fantastic stay, treated like a queen! Hotel is gorgeous, filled with history and easy to walk to everything. I could not have asked for a better night in DC. Hotel looks like it's out of my price range but don't be afraid to check rates. We had an awesome price for what we got!!! 28 June 2014
Rated 4.0 out of 5.0 by Perfect location, but not top notch InterContinental Very convenient location near White House and short distance to most famous attractions (walking distance between 5 and 20 minutes, depending on the sights). Do not expect the IHG-like warm and personal welcome from other InterContinentals...my experience was mixed and I did not feel appreciated as by other IHG hotels. Reception staff is interested in VIP, high profile and governmental guests, but apparently not the "regular" business traveler. First time, I had this feeling and reception in a InterContinental hotel. Platinum Ambassador: This time, no room upgrade (which was ok, but I was put in the "tourist" section of the hotel: 3rd floor, facing east/street = noise and room opposite the icing machine). Positive in-room dining experience: good burgers, fast service (hot dish and good quality) Spacious room (king-size), but safe is not large enough to secure a laptop and "automatic registrating" mini-bar does not have a single free space for personal beverages or any other food item, requiring cooling. Overall, service shortfalls can be considered as minor and are fully compensated by good location, in-house dining and the "usual" IHG compliments. BUT: Not receiving the appreciation as a loyal customer makes me wonder of the InterContinental The Willard as an overnight option for IHG business travelers. 26 June 2014
Rated 5.0 out of 5.0 by First visit to Washington D.C. All the sight seeing very easy to access by walking to close sites( White House), tours, cabs etc. and the staff help you with information about directions. All the staff act very professional. The rooms are nice and quiet and beautiful decorations all around the hotel. The meeting rooms are beautiful, food is always terrific and served very well. They have a souvenir shop quite nice and staffed with a real nice man, long resident of Washington, with knowledge of other things you might want to see. 25 June 2014
Rated 5.0 out of 5.0 by DC Willard Between History and Luxury, nothing is more accommodating than the Willard. Never in 5 years have I had a less than stellar experience. There are more inexpensive establishments in DC but none that offer all aspects of an perfect visit. 24 June 2014
Rated 5.0 out of 5.0 by Room upgrade Had a wonderful stay at the Willard... an outstanding staff.. with beautiful rooms and public area..... after our room AC malfunctioned at 10pm we were given a stunning suite on the same floor.. a 1st class hotel.. with 1st class service 24 June 2014
Rated 5.0 out of 5.0 by The wonderful willlard I am always happy to stay at the willard - my home away from home in DC - they have amazing pillows - I wish all the IHG hotels would get these pillows. There is the nicest coffee shop in this hotel - serving illy coffee - like a trip to italy. 24 June 2014
Rated 4.0 out of 5.0 by Mistake upgrade When I arrived at the hotel, I was told that my room was not quite ready. This was after 3pm. I found it odd, but it didn't bother me. I had to wait over an hour, which I thought was excessive. To correct the problem, I must have been upgraded to a suite, though no one told me so per se. The room was amazing, but since I was only staying for one night, a bit excessive. I would have preferred to get a discount on the room or some kind of voucher for a future visit. 24 June 2014
Rated 5.0 out of 5.0 by What more can I say Arrived late and checkin was quick and upgraded to honeymoon suite, unbelievable, the views from the windows were special. Headed down to bar for quick drink and snack. Again service perfect and staff the best. I will be back again, The perfect hotel 23 June 2014
Rated 5.0 out of 5.0 by room appointments Room was very well appointed and laid out. My stay was very comfortable and the staff were very friendly and helpful in all ways. Would gladly stay again when I am in town 22 June 2014
Rated 5.0 out of 5.0 by Willard Staff is the BEST! My husband and I spent a long weekend at the Willard Intercontinental for my birthday. Brian checked us in and he surprised me by wishing me a happy birthday. Once we were in our fantastic Junior suite (with a terrific view...we could see the top third of the Washington Monument), I was presented with a wonderful, fanciful cupcake and a bottle of champagne as a complimentary gift! They made me feel so special. Brian was incredibly knowledgeable about the history of the Willard which is a spectacular hotel. Our suite was well-appointed with all the normal amenities. As Ambassador members our fruit plate and bottles of water were waiting for us and the water was replenished each day of our stay. My husband appreciated the complimentary newspaper. The Willard is centrally located only 2 blocks from the White House and within walking distance of many of the sites. Taxis abound right outside the front entrance. I highly recommend the Willard. 19 June 2014
Rated 5.0 out of 5.0 by Beautiful hotell with a great location 5 Star quality from top to bottom. Very enjoyable experience. 19 June 2014
Rated 5.0 out of 5.0 by Incredible Experience and Beautiful Hotel In late May, we had a wonderful experience at the Willard Hotel. The room was outstanding, the Hotel itself is beautiful, and our breakfast at the Café du Parc was equally outstanding. We also appreciated knowing the historicity of the hotel in connection with the U.S. Presidents and other historic notable figures who have been your guests. In addition, being adjacent to the White House and all the monuments made our visit extra enjoyable. We took a morning walk to each of these sites. It was wonderful. Thank you for a memorable visit. 18 June 2014
Rated 5.0 out of 5.0 by Short Stay Loved the historic atmosphere and the location of the Willard. The concierge was very knowledgeable and helpful. 17 June 2014
Rated 5.0 out of 5.0 by Excellent! We really liked the stay at the Willard's! Location and service are superbe - normal for a 5 star hotel, but the Willard is even more! 17 June 2014
Rated 3.0 out of 5.0 by Not up to par We usually take a large suite but one was not available this time. At check in, I told the clerk my wife and I were going to grab lunch and he asked if we wanted him to have our bags sent up to our room. We said 'yes' and he asked for the baggage check which we gave him. An hour later when we got to our room, no bags were there, I called and the bellman asked for the baggage check. Told him front desk had it. When he came up to the room, another 30 minutes passed and he had someone else's bags. Normally, service here is excellent. Here was an OBVIOUS delay in bringing bags up so that the bellman could get his tip in person. This is NOT what I expect of a 5 star hotel. 16 June 2014
Rated 5.0 out of 5.0 by Excellent services Excellent wedding reception and cocktail hour. Beautiful setting in the heart of DC 16 June 2014
Rated 5.0 out of 5.0 by First D.C. Trip This was our first time to the DC area and it was great being able to valet our vehicle and having the proximity of the Willard be within walking distance of everywhere we planned on visiting. The Willard has such great history and the atmospher and staff make the stay an experience you'll never forget! 16 June 2014
Rated 4.0 out of 5.0 by Disappointment With Willard Hotel The Willard Hotel is a high priced hotel, and yet it does NOT offer free Business Center access to the internet, and instead charges the outrageous price of $7.95 for 15 minutes. I have NEVER had to pay for use of the internet in a Business Center in ANY hotel EVER! So I refused to pay, and did not have access, which is unacceptable. Also, I was denied IHG Rewards points for the second of two rooms I paid for, including for family members, and that is absolutely unacceptable, as I was cheated out of points, simply because I was not sleeping in two rooms at once. But I paid the bill, and should get points for both rooms for the entire stay. The Willard Hotel is overpriced, and these disappointments assure I will never again stay at the Willard, which lives off its reputation as the hotel for Presidents and other public figures, but forgets not everyone is wealthy and a public figure! 12 June 2014
Rated 4.0 out of 5.0 by Beautiful hotel marred by details Fabulous location and beautiful hotel. Our stay was marred by 1) had to wait for a seat at breakfast, 2) charge for internet, 3) bar is too small 4) couldn't get a drink outside in evening (only 3 or 4 tables available). Special thanks to ALI at reception who was extremely helpful and friendly. 12 June 2014
Rated 5.0 out of 5.0 by Outstanding Service When we arrived, the hotel upgraded us to a junior suite on Pennsylvania Avenue and champagne and strawberries were in our room as a gesture from hotel for our 30th wedding anniversary. Outstanding.... 11 June 2014
Rated 5.0 out of 5.0 by Excellent Experience The Willard Intercontinental Hotel offered such a tremendous experience. I stayed at the hotel to attend a wedding, and could not have been more satisfied with the accommodations. The hotel was clean, the staff was fantastic, and the amenities made the stay so comfortable. 11 June 2014
Rated 5.0 out of 5.0 by Graduation Trip We took our granddaughter to Washington D. C. for graduation. We flew into Baltimore and hired a car to take us to Washington D.C. The Willard is very centrally located. Between the Metro and walking you can see everything. 08 June 2014
Rated 5.0 out of 5.0 by Recent May/June stay at the Willard Hotel My wife and I really enjoyed our stay here. Great hotel with excellent restaurants and bar. One negative - there was no pool. 07 June 2014
Rated 5.0 out of 5.0 by great property great staff This hotel was great. Room was clean, comfortable and alot of room for 2 adults and 2 older teens. Great location, staff was fantastic and accommodating. The kids enjoyed reading about the history of the hotel and being able to walk to the White House or any of the Smithsonian museums in just a few minutes. 06 June 2014
Rated 5.0 out of 5.0 by HISTORIC EXPERIENCE This is a classic hotel with much documented history. The staff is quite knowledgeable and quick to offer insight and stories of the past. The unique lobby is stunning. There is no better location in D.C. All the staff work to make sure you enjoy your experience. The Round Robin bar is a special place and a must visit. This hotel will make your stay quite memorable. 05 June 2014
Rated 3.0 out of 5.0 by check-in experience Our check-in experience was horrendous. We arrived at 1:00 and we had reserved 3 rooms. We were promised our rooms would be ready shortly. After several more similar promises we actually got to our rooms at 4:10 with one still having a maid still cleaning. Then 10 of us had to somehow cleanup and dress up to attend a party by 5:30. 05 June 2014
Rated 5.0 out of 5.0 by Magical We had the honor of attending a wedding at the Willard. We booked a room for that evening so we could just take an elevator home. In one word the whole experience was "magical". It really is such a special place. I am so glad we decided to spend the money and make this affair so special. Thanks to all the staff. Everyone went out of their way to help. I hope I'll have the pleasure of returning in the near future. 05 June 2014
Rated 4.0 out of 5.0 by Hotel It is a lovely hotel with a tremendous amount of history. You can't beat the location. Beware of the valet parking, as they are not organized. 05 June 2014
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The Willard Washington D.C
  • 1401 Pennsylvania Ave NW
  • Washington , DC , 20004
  • United States
  • Front Desk +1-202-6289100

  • Driving Directions
  • Transportation
   

Languages spoken by staff

Arabic, English, Spanish, French, Hungarian, Japanese, Tagalog, Chinese

Pet Policy

Pet must weigh no more than 40lbs. 200 USD pet deposit is due at time of check in and is nonrefundable. Guide dogs are free of charge.
Pet Deposit $200.00 per stay
  • Local Time

    12:14 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs