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The Willard Washington D.C



Concierge Photo Concierge Signature
Robert Watson
Chef Concierge

Insider Tips



Taxis in DC are metered, so the price on the meter is normally what you pay.
Since 1850, the Willard has epitomised Washington luxury hotels and remains a destination for the world’s power brokers and visitors drawn to the nation’s capital. The hotel is charming and sophisticated, situated in a coveted location: just two blocks from the White House and National Mall. Revered by locals and guests, the Round Robin & Scotch Bar remains a lively meeting place since the days of Abraham Lincoln. After a busy day in D.C., enjoy a relaxing treatment at the full-service spa.

Guest Reviews

Hotel Specific Offers
Terms & Conditions
Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    Café du Parc, overseen by one of Europe’s top Michelin-starred chefs, Antoine Westermann, is located adjacent to the Willard and features seasonal ...
  • Amenities & Services

    The Red Door Spa at the Willard offers an array of personal services including massages, body treatments, facials and salon services for ladies and...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
The Willard Washington D.C
  • 1401 Pennsylvania Ave NW
  • Washington , DC , 20004
  • United States
  • Front Desk +1-202-6289100

  • Driving Directions
  • Transportation

Languages spoken by staff

Arabic, English, Spanish, French, Hungarian, Japanese, Tagalog, Chinese

Pet Policy

Pet must weigh no more than 40lbs. 200 USD pet deposit is due at time of check in and is nonrefundable. Guide dogs are free of charge.
Pet Deposit $200.00 per stay
  • Local Time

    2:29 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.3 out of 5 by 376 reviewers.
    Rated 3.0 out of 5.0 by dark room As a royal ambassador member of the IHG I was quite disappointed by the Hamilton. Our Junior suite was dark (small windows with blinds that do not fully rewind). No views, just a wall with windows facing our room. We could not even see the sky. The sun never shined through the windows. When we entered we found one long hair on the bed, 2 on the console and 2 in the bathroom. The A/C vents were badly placed. One blowing cold air on the bed and one blowing air toward the sofa. The bathroom was nice but small compared to other hotel of that standing. There was only one soap for the sink and the shower. July 8, 2014
    Rated 4.0 out of 5.0 by great service Service by all staff was excellent. always willing to help and were pleasant July 8, 2014
    Rated 5.0 out of 5.0 by Perfect DC stay Chose this hotel for location and price and felt like I was very lucky to stay here. Just the right amount of luxury for the discerning but not necessarily wealthy traveler. It exceeded all my expectations. A park-view room on the 9th floor was a bonus. July 4, 2014
    Rated 5.0 out of 5.0 by Concierge Service Best Concierge I have experienced. Professional, courteous, and finding value to meet my needs. Made my stay most enjoyable. July 2, 2014
    Rated 4.0 out of 5.0 by Good location/Excellent staff Location suitable for site seeing. Across street from park. Very courteous staff. Con: Lots of hair on floor of bathroom. Gross. Took care myself but am sure staff would have if I told them. July 2, 2014
    Rated 5.0 out of 5.0 by Best night sleep All of the staff was friendly & helpful. Had a double bed room. Very comfortable for three people. Would stay there again. July 1, 2014
    Rated 4.0 out of 5.0 by Very Nice Hotel My son and I were happy with our stay. Our trip was a high school graduation present for my son. This was our first trip to DC. June 30, 2014
    Rated 4.0 out of 5.0 by Very good experience. I stayed 4 nights at this hotel. All in all, a very pleasant experience. The only strange issue was that the TV is not opposite the bed, but off on the side, making viewing uncomfortable. I enjoyed the Keurig coffee maker! June 30, 2014
    Rated 3.0 out of 5.0 by There are other hotels that exceed this one for quality and value I was staying at this hotel for a conference. Since I do a lot of business travel, I've stayed at many hotels. The room at this one was so small that I felt like I was staying in a shoebox. Also, I didn't receive any amenities in the room that other members of my party received. And I didn't get cleaning service in the room automatically- had to call and ask for it. Honestly with a plethora of hotels in the area and my choice of where to stay since it was being paid for by my employer, I would not choose this one again. June 30, 2014
    Rated 4.0 out of 5.0 by Mrs. Average stay with the exception that my bed and room was not cleaned during my entire stay. June 30, 2014
    Rated 5.0 out of 5.0 by Good accommodation and location Room clean and comfortable. Breakfast excellent, staff friendly, courteous and helpful, ideal location for getting about the city. June 30, 2014
    Rated 4.0 out of 5.0 by Good service and location Room was comfortable and clean, and provided everything we needed for our stay. Breakfast was excellent. Staff were friendly and helpful, but on our arrival the hotel had been overbooked and we weren't able to access our room until 1800, which was irksome after an early start and travel. There was also a problem activating our keycards, so we were let into our room by a master key and had to wait for our key cards - which involved us ringing reception to remind them after 20 minutes. Small issues in an otherwise good stay in an ideal location for visiting the city. June 30, 2014
    Rated 5.0 out of 5.0 by I enjoyed my stay at the Hamilton-Washington DV I enjoyed my stay at the Hamilton. Great location, courteous service, nicely appointed room. Everything I needed. June 29, 2014
    Rated 5.0 out of 5.0 by Amazing Experiences!!! My father and I traveled to DC for a weeks vacation of seeing sights and touring places. The hotel staff is amazing. My father required the use of a microwave for a medical need and our room did not contain one. They promptly found one and didn't charge anything extra. After a day of sight seeing, we returned and wanted a coke to take to our room. We tried to pay but staff at the restaurant said no worries. The concierges were spectacular!!! Wonderful dining experiences and great help for finding just the right tours!! June 27, 2014
    Rated 1.0 out of 5.0 by Location Alone is Not Enough... Location was great. The good ended there for me. Worst hotel stay ever. Even before getting to the hotel I couldn't get a single front desk clerk to get my room right. My husband and I were bitten by bugs in the room and there were blood stained sheets on one of the beds. I requested a deep cleaning for the room and when we returned to what was supposed to be a cleaned room they hadn't even changed the sheets just. Just made the bed with the same blood stained sheets still on the bed. The bathtub was clogged up, the iron leaked water all over my blouse. After calling front desk, waited for over two hours and no one would respond to our room. Had to go to front desk before someone would do anything... only two out of four elevators were working. The smoke alarm started beeping every 45 seconds. Seriously, I read a lot of these reviews and rarely, if ever have i written one. Completely and totally disappointing especially for a Crowne Plaza. Quite frankly has me really thinking twice about IHG properties overall. In my experience as a traveler, these kind of problems happen from the top down. Would I stay here again? No Way... June 27, 2014
    Rated 5.0 out of 5.0 by Loved this Hotel The entire staff was accommodating and courteous. The room was pleasing to be in and the hotel in general was quite. The hotel was clean in all areas. June 26, 2014
    Rated 5.0 out of 5.0 by A very warm welcome in Washington DC We were visiting Family in DC and i have used IHG for business purposes in the UK and used points to stay in the Hamilton. It was a very warm, pleasant reception that continued throughout the stay. A credit to all at the Hamilton, what a wonderfully managed hotel!!!!!!!! June 26, 2014
    Rated 4.0 out of 5.0 by DC Crown Plaza Very nice hotel and attentive staff. I had concerns about the valet parking. June 25, 2014
    Rated 5.0 out of 5.0 by Room Block for Wedding, Great Choice We stayed in a suite at the Hamilton for our wedding and also reserved a block of rooms for our guests to stay there as well. The room was clean and comfortable and very stylish with modern D.C. decor. Even the bathrooms were unexpectedly fresh looking. The lobby was absolutely gorgeous. So much so that we even had our "first look" photographs taken there. The staff was a pleasure to work with. The location and value for the cost is also unbeatable and one of the major reasons we chose it: so our guests could be close to all of the major sites that Washington has to offer. We live here in D.C. so I'm not sure we'll necessarily be back to stay, but I'd recommend it to anyone else traveling to the area. June 25, 2014
    Rated 5.0 out of 5.0 by Great location Short walk to metro. Felt safe there late in evening. Close to attractions. Nice room with great view of park. June 25, 2014
    Rated 1.0 out of 5.0 by A Four Week Stay Shortened to One Night I travel VERY extensively for the US Government and this is one of the worst hotels I have ever stayed at. I am a Platinum Elite Ambassador and your staff wanted to charge me $45 per night for parking. I find this completely unacceptable and very overpriced. I also was not impressed with the size of the room I was offered, or with the amenities it had. Because I am a loyal IHG member, I checked out after the first night and transferred to the Staybridge Suites in McLean, VA. Although this hotel added an additional 30 minutes to my work commute, it offered: a swimming pool, a DVD player, free breakfast, free dinner three nights a week, and FREE PARKING!!! I am usually very pleased with Crowne Plaza hotels, but I will absolutely NEVER stay at this particular location again. June 24, 2014
    Rated 5.0 out of 5.0 by Enjoyable and friendly stay in DC They made it easy to relax and accomplish what I was in DC to accomplish. I'll definitely be staying here again when in DC. June 24, 2014
    Rated 5.0 out of 5.0 by Lovely Hotel Wonderful hotel! It is centrally located, making it easy to walk to many popular venues, We drove to the outskirts, and took the metro in. The station was just 1 block from the hotel. A great savings over the pricey valet parking charges! June 24, 2014
    Rated 4.0 out of 5.0 by Beautiful hotel, disappointing guest service experience. I stayed at this hotel overnight on June 16th for business. After a delayed flight from Los Angeles that included a bonus 1.5 hours on the tarmac at DCA, and a long line to get a rental car, I unfortunately arrived to the hotel to check in just a few moments prior to 11pm. I had an important meeting the following afternoon, and hoped to get a chance to sleep in and get some additional work completed in the hotel room. While checking in, I asked the front desk reception for a one hour extension on check out. The answer was no. Really? One hour? I am only going to stay 12 hours in your hotel, and would love to get even 75% of my money's worth. After another moment of unfortunate haggling, she agreed to 12:30pm. As a customer coming in late at night to a hotel with plenty of rooms that could be cleaned before mine, I hoped for a better outcome and a better customer service experience. Disappointed. June 23, 2014
    Rated 5.0 out of 5.0 by Great Concierge! While checking out I chose to check my bags as I had time for sightseeing before my flight. The Concierge asked if I needed a cab, and upon my explanation was very helpful in assisting me to book a sightseeing tour, providing me with options, maps and local information that were crucial to making a good decision. After booking the tour I was shown the precise point to catch the bus. In addition the Concierge helped me to print my boarding pass. Very knowledgeable and helpful staff in all my encounters. June 23, 2014
    Rated 5.0 out of 5.0 by Great service & staff. We were on the executive floor which was very nice, the bed was very comfortable & the room had really nice ammenities. Ikme at the front desk was very sweet & helpful as was the rest of the staff & Jorge & all the other waiters/waitresses were very atttentive in the restaurant . The location was also good. I would highly recommend this Crowne Plaza & would definitely stay there again. June 21, 2014
    Rated 5.0 out of 5.0 by Fantastic stay for vacation with family of teen! Concierge service most helpful for getting around Washington, DC!!! Rooms very nice, clean, and comfortable!. Staff very courteous! Fantastic location, felt very safe. Started our days with great breakfast buffet! Front desk service always courteous! We had our teen with us and this vacation was one of the best!!! June 19, 2014
    Rated 4.0 out of 5.0 by Six days at the Hamilton Want to see Washington with no need to travel too much on the spot? The Hamilton was a great location with very dedicated staff to help us. June 19, 2014
    Rated 5.0 out of 5.0 by Heaven in a room I found my stay at the Crowne Plaza very pleasant. Everyone was very helpful and the service and safety and rooms were great. I will definitely try to stay there again on my next vacation. I took my brother and his wife on a all expense paid vacation and we both had rooms there. They were also very pleased. June 18, 2014
    Rated 5.0 out of 5.0 by Confusion I was checked into a room that was not the correct view I was told I would get when I was transferred rooms they provided me with a smaller room size , which was not appreciated . Other than that great place to stay . Good was great ... Beds comfortable . 2nd room gets a 3 out of 5 June 17, 2014
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