Rated 4.3 out of 5 by 118
Rated 5.0 out of 5.0 by Nippy67 Wonderful inner city luxurious hotel
What a fabulous weekend we had in Wellington! Very, very impressed with the location and standard of the hotel - we certainly got what we paid for - and more!! The only criticism I had was the beds were only doubles and just too small for two adults to sleep comfortably - other than that - PERFECT!
27 November 2013
Rated 5.0 out of 5.0 by Ciervo Excellent Hotel, best in the city
Great hotel, unbeatable location. The concierge was extremely helpful, went to a Football game at Westpac All whites vs Mexico and couldnt be happier, expensive hotel but worth the money
26 November 2013
Rated 5.0 out of 5.0 by NZTB NZ TRAVEL BROKERS CONFERENCE
Conference staff very attentive, great food provided.
Rooms fantastic - love the touch of a coffee after a wake up call!
21 November 2013
Rated 4.0 out of 5.0 by FengY best experience wth IC wellington yet
3rd stay with IC wellington.
After my previous 2 relatively average stays, this trip was great.
Not sure if it was my feedback but I got stay in one of the suites.
I was pleasantly escorted to my room by one of the concierges and was also greeted with some complimentary beers and fruit. (Nice touch. Both thumbs up)
My colleague also managed to get comp breakfast so we both gained some weight over the course of the week :-)
Could not hear any construction noise this time. So it was great (not sure if it was because there was no construction or I was just further away from it)
Some other positive notes
Prompt welcome by staff on arrive
Personalised concierge service
Duty managers putting up with my late night gym workouts
Room for improvement
That pink/salmon couch in the suite is a horrible horrible colour
The dryer in the laundry is still broken after 3 months.
Safety certification in the lifts appears to have expired about a year ago.
20 November 2013
Rated 5.0 out of 5.0 by Gazbo Great Hotel
Hard to find any fault with this property.Service ,food and location were all perfect, We really enjoyed our stay and came away refreshed and happy.
14 November 2013
Rated 5.0 out of 5.0 by Everydaygirl Chameleon Restaurant
Wonderful menu with plenty of choices. Very knowledgeable waitress, great service and always a smile. Wine choice was excellent.
Had a great Anniversary Dinner. Thanks
14 November 2013
Rated 1.0 out of 5.0 by BB1971 Such a disappointment
We booked the Intercontinental (as we usually do) for a weekend in Wellington. Unfortunately the airport was closed and our plane was cancelled which meant we could not stay the Friday night. I rang to cancel the night, explained what had happened and how we would be arriving in the morning. I said I understood the hotel's policy re no check in until 3pm but hoped that there could be a room made available (due to unavoidable circumstances). It was the wedding of one our oldest friends and we were very excited for the big day. The bus was leaving at 3pm and so we really needed that hotel room.
We arrived on the re-booked flight early Saturday Morning and went to drop our bags at the hotel and explained our situation and that we desperately needed a check in time before 3pm. The woman on the desk did not even raise an eyebrow, sympathise with us, empathise with us or share a laugh about Wellington Airport being closed by fog!! The signs were not good so we asked to receive a text if there was a chance.
We returned at 1pm where she said she would not be able to help us. We explained that we had indeed had a room booked the previous evening but due to fog our plane had been cancelled - could she please make an exception as the bus to the wedding departed at the same time as check-in?
Finally, after a return visit at around 2pm she finally relented but insisted the room she was giving us would be noisy. We said we didn't care and thanked her for being so lenient in regards to the policy.
My husband worked at this hotel as a student and I have also worked retail in my student days. Empathy with the woes of weary (but excited) travellers impacted by things outside of their control is an essential part of any good hotel.
I'm really sad to say it but we won't be staying here again.
13 November 2013
Rated 5.0 out of 5.0 by Neuky Great place to stay
Intercontinental Wellington is the best hotel in the city. Staff are so helpful and welcoming. Rooms are spacious, spotlessly clean and very comfortable. Meals are superb.
05 November 2013