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Rated 4.3 out of 5 by 273 reviewers.
Rated 5.0 out of 5.0 by Sleep in the quite and smooth beds I have stayed in lots of Hotels in Wellington as my children have gone through University and your Hotel stands out by far and wish i had experienced it Four years ago as after a long trip from Taupo the chance of being so central and yet getting a peaceful nights sleep is Bliss Thank You 15 September 2014
Rated 5.0 out of 5.0 by Great location and a room with a view A delightful stay where we were treated as special guests. Appreciated the recognition given to our wedding anniversary. A bit pricey but that can be the cost of a very good hotel. Glad we stayed. 14 September 2014
Rated 5.0 out of 5.0 by Great service and a comfortable room It was a pleasure to have a staff member meet me as I exited the taxi, take control of my luggage and get it to my room. Check-in could not have been easier and the room was well-appointed and very comfortable. 12 September 2014
Rated 4.0 out of 5.0 comfortable stay in updated room We stayed 2 nights in an updated room. The rooms are very comfortable with new bathrooms and beds - very quiet , lovely view of the harbour. 11 September 2014
Rated 5.0 out of 5.0 by Business Stay Apart from the lobby - which was under renovation - the hotel was well presented but the outstanding feature of this hotel was the attitude of the staff. It is for this reason I will stay there during my next visit. 11 September 2014
Rated 5.0 out of 5.0 by Wouldn't stay anywhere else I visit Wellington quite often for business activities and always look forward to staying at the Intercontinental. The staff truly know how to look after you, are always pleasant and courteous and seem to be able to pre-empt my needs yet without being overbearing. The service and facilities are as good as anywhere I stay throughout the world. Even though I arrived on the final day of their refurbishment they took care of my needs as if service was as normal. The upgrade was most appreciated and Club facilities made my business requirements simple to achieve. Previous use of the function rooms are always well organised and i have no hesitation in recommending this hotel to anyone. 10 September 2014
Rated 3.0 out of 5.0 by behind the times Charging extra for wifi when you are staying at a hotel, and particularly when it is not easy to access is quite behind the times and not something associated with a 'luxury' hotel. 08 September 2014
Rated 5.0 out of 5.0 by Great Service Great new rooms with a good shower instead of a dinghy bath. Upon return found out that I had left my phone charger in the room. Was sent to me free of charge and found it in the mailbox the next day. 07 September 2014
Rated 5.0 out of 5.0 by Great Harbour View Room The newly refurbished rooms at the Intercontinental Wellington are very comfortable and this room especially was large with a very pleasant harbour view. The walk in showers in the new bathrooms are also a huge improvement. 07 September 2014
Rated 5.0 out of 5.0 by Great service . My wife and I enjoyed our stay at Intercontinental Hotel in Wellington , NZ for several reasons : Good location , comfortable environment , friendly and courteous staff and mostly it makes ourselves feel at home . 07 September 2014
Rated 4.0 out of 5.0 by Happy birthday! A big thank you to the staff at the Intercontinental from my wife, for the lovely treats she received shortly after we arrived. We had a delightful stay amidst the chaos of a renovation. We look forward to returning once the renovations are complete. 06 September 2014
Rated 5.0 out of 5.0 by Wellington home again Excellent visit again. Will be great when Lobby is finished. But not problems during renovations. Looking forward to returning. Great service as usual 04 September 2014
Rated 4.0 out of 5.0 by Nice room. Nice clean room, comfortable facilities and pleasant staff. 01 September 2014
Rated 4.0 out of 5.0 by Room was comfortable and clean and the staff were helpful. My only negative for this property is the cost of the room per night! The increase is astronomical which may prevent us from using this property in the near future. 01 September 2014
Rated 4.0 out of 5.0 by Excellent Service We love The Intercontinental Wellington for it's outstanding customer service. The staff is always attentive and accommodating. In respect to value, the hotel is the most expensive in Wellington. Also, in our opinion, the in-room coffee should be upgraded from instant to brewed. Overall a great experience, especially during construction of the site. 31 August 2014
Rated 1.0 out of 5.0 by Hot room aircon would only heat the room, it would not cool the room, too hot 30 August 2014
Rated 3.0 out of 5.0 by Comfortable bed and friendly staff Hotel undergoing renovation whilst I was there however the staff were friendly and the bed was very comfortable. Overall the hotel could do with an update however it was clean and in a good location. 29 August 2014
Rated 5.0 out of 5.0 by Great relaxing weekend The upgraded Club Lounge offers a wonderful relaxing place to gaze out over Wellington harbour and all the activities that are taking place there. Also to watch the changing moods, with the changing weathers. The Lounge staff do an excellent job in anticipating requests and providing information. 28 August 2014
Rated 4.0 out of 5.0 by room and service Lucky to have had one of the newly refurbished rooms, Well appointed decor, with good amenities, very comfortable bed and quiet room. Will be back at again, looking forward to seeing the finish of the reception area and front of the hotel. Good service from all staff. 28 August 2014
Rated 5.0 out of 5.0 by Loved the comfortable bed. All the staff were helpful, friendly and aimed to please and the floral arrangements looked lovely and fresh. Our room was well appointed, really comfortable bed, clean, fresh bathroom with plenty of towels and the wet-floor shower was user-friendly with an awesome showerhead! Enjoyed the meals, but the restaurant lacked ambience, so it will make a difference when the renovations are completed. 28 August 2014
Rated 5.0 out of 5.0 by Such a nice place to stay We have been guests at the hotel for quite a few years now and in this time we have become firm friends with some of the staff and seen the hotel come of age. The past few months the upgrades have been amazing. We have stayed in some of the "best" hotels in the world and find the Wellington Intercontinental to be the best of both worlds being "small" enough to be personal and "big" enough to be able to cater to international travellers needs. 28 August 2014
Rated 4.0 out of 5.0 by IH Welly Enjoyed our stay very much ,but looking forward to our return when all the renovations are complete. As some noise from pneumatic hammers vibrated throughout the whole hotel. ( understandably during reno's ). 27 August 2014
Rated 3.0 out of 5.0 by Bad Shower, great service I did enjoy my stay, however, the shower head fell apart while I was in the shower. The scales in the bathroom also did not work, they were stuck on 47 kgs. Overall the staff and rest of the experience was fine and I will be returning to the hotel if in Wellington again. 26 August 2014
Rated 5.0 out of 5.0 by Luxury In The Heart of The Capital We arrived a little early, no problem room was ready. Had a swim Pool was exceptionable. New refurbishment has made this one of the nicest if not the nicest place to stay in Wellington. If you are fortune enough to have access to the Continental Club, Oh that was really great. The service up there is second to none. We had a number of visitors who were equally impressed We got the usual unbelievable service from the Concierge team lead by Jason, this man really knows his business and his city. Can't wait to return to stay again. Many Thanks for a wonderful Time. 19 August 2014
Rated 4.0 out of 5.0 by Uncomfortable bed but great service After checking in and having the disappointment of being told I had to have a twin room instead of a King, I found the room to be noisy. The bed itself was very uncomfortable as it had a dip in it and I kept falling into this dip. The second night I changed beds and the other bed was much better. The staff were all very well informed and provided excellent service. It was because of the staff that I would recommend this place. 17 August 2014
Rated 5.0 out of 5.0 by Superb Room Quality, Amazing Bed. This hotel is top notch. Brand new rooms completed in August 2014 with no expense spared. This is 5 star luxury that I highly recommend. Was on the more expensive side when compared to others, but others don't come close to the quality so you get what you pay for. 17 August 2014
Rated 2.0 out of 5.0 by No longer up to standard Dated rooms and common areas (although they are renovating at present this impacted on our experience). Pool/Spas area dated. No longer value for money. 16 August 2014
Rated 4.0 out of 5.0 by Best bed for a long time! Enjoyed two wonderful nights rest in a renovated room on the 5th floor. The soft downy pillow-top mattress was awesome - and I usually prefer a hard bed. Renovations are under way and the hotel tries to keep the noise to a minimum but it was not so good during the day. Several staff were not familiar with the location of the State Insurance Tower just a few hundred metres frkom their door - or how to best walk to Courtney place - one of the only two main restaurant and bar districts. 14 August 2014
Rated 5.0 out of 5.0 by Outstanding service, unequaled accommodation My husband and I traveled to Wellington to stay at the InterContinental Wellington for a luxury weekend getaway for the two of us. This was a truly memorable weekend where the staff pampered us and were genuinely caring and so helpful. We enjoyed the Club Lounge with it's fantastic views of the harbour, top quality canapes, and friendly staff. Our Club Room was so modern and had some surprising features - should you choose to stay here I'm sure you would not be disappointed. 14 August 2014
Rated 5.0 out of 5.0 by Outstanding service and comfort !! I will be staying here again in fact just quietly i'd like to move in for good what more could you want! 13 August 2014
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  • 2 Grey Street
  • Wellington , 6011
  • New Zealand
  • Front Desk +64-4-4722722

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, Chinese

Pet Policy

Pets are not permitted on hotel premises, however Guide dogs and Service dogs are welcome. Please let us know your requirements when booking.
  • Local Time

    10:06 PM
    • CHECK-IN

      3:00 PM

      11:00 AM Late Check out Available
    • Evening Reception Desk Open


    • New Zealand Dollar $ (NZD)


    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking