Rated 4.3 out of 5 by 124
Rated 4.0 out of 5.0 by civic Very Good service and food
A quality hotel in all respects. Verywell located.
However the hotel is showing its age and the bedrooms are badly in need of refurbishment particularly the bathrooms.
General decor iin public areas is rather bland and dull by todays standards
Staff quality is excellent.
24 February 2013
Rated 4.0 out of 5.0 by GlobalTed Always a pleasure
Another pleasurable experience at the InterContinental Wellington. Staff are always welcoming, pleasant and helpful, and the foyer bar/lounge is a great spot for business catch ups.
20 February 2013
Rated 3.0 out of 5.0 by Roger1278 Room & facilities excellent
Location of Hotel is excellent & our only disappointment was with the rate charged for our Daughter & husband who should have had breakfast included but were forced to pay an additional charge.
Otherwise we would strongly recommend the Hotel.
18 February 2013
Rated 5.0 out of 5.0 by Kiwithrottlejockey Weekend Getaway
I stayed at the Intercontinental, Wellington for two nights as I had a dinner to attend on the Friday evening, then I was planning to catch up with friends on the Saturday as it was my 59th birthday. When I returned to my room at the hotel on Saturday evening I discovered a complimentary bottle of bubbly in an ice-bucket along with a birthday card from the staff. That was completely unexpected and a delightful surprise.
I have stayed at the Intercontinental a few times before and I will definitely be staying there again. The staff are wonderful and have always looked after me. During one stay last year there was a problem with my room when I arrived and I was promptly moved to another room, then when the television set in that room turned out to have a fault which couldn't quickly be fixed, the concierge not only found me yet another room, but upgraded me as well.
Nothing is ever too much trouble for the hotel staff.
11 February 2013
Rated 5.0 out of 5.0 by Jan35 Wonderful location and view
This was our third stay at the Intercontinental in Wellington. The harbour view from our room was fabulous. Staff were friendly and helpful. Food in the restaurant was excellent. Will stay again on our next trip to NZ.
11 February 2013
Rated 5.0 out of 5.0 by SGN123 Perfect
Our three night stay was extremely high quality - perfect in every way. Very keen to return.
06 February 2013
Rated 4.0 out of 5.0 by pansypotter46 Great location
We had an excellent stay . The location was fantastic. The only negative was the unreasonably high charge for WiFi at $30 for a 24 hour period. There was 30 minutes free WiFi in the lobby but was intermittent and did not always work.
30 January 2013
Rated 4.0 out of 5.0 by Ace62 Great Service
The staff were polite, knowledgable, and made us feel very welcome.
29 January 2013
Rated 5.0 out of 5.0 by davidrnz Nice hotel, great people
I've stayed here many times (20 + nights in 2012) both for business and leisure and I always get well looked after. I was back again last weekend.
When you spend that much time at a property there are going to be issues from time to time but they are always sorted promptly and efficiently. I judge not by whether or not there are issues but by how those issues are handled.
I thoroughly recommend this property.
26 January 2013
Rated 4.0 out of 5.0 by kladde Interconti Wellington
Good hotel in the centrum, close to the attractions.
19 January 2013
Rated 5.0 out of 5.0 by mj16 Our Stay
Very Happy - Excellent location, friendly and helpful staff, best room of our trip.
16 January 2013
Rated 4.0 out of 5.0 by windy11 Nice stay...
Our stay was good but unfortunately our room window was faulty,and when buffeted by strong winds led to a restless night's sleep for us.
In hindsight we should have called for service during the night but didn't want the hassle. When reported to the concierge the next morning it was quickly repaired which was good to see.
The CLub room served tasty nibbles for afternoon drinks....but seemed a bit light on compared to other club room experiences.
Liked the new bathroom amenities.... lemon & verbena mmm....
15 January 2013
Rated 5.0 out of 5.0 by Melody7 Seeing in the new year
Thoroughly enjoyed staying over New Year. Our stay was enhanced by beautiful Christmas decorations in the foyer, which created a festive ambience.
07 January 2013
Rated 5.0 out of 5.0 by TonyB49 Great Hotel
We have traveled a lot over the past 6 years and stayed in a number of Inter hotels as well as others, this hotel rates up with the best of them for service and value. I can not recommend them highly enough.
02 January 2013
Rated 4.0 out of 5.0 by Chilidog21 Great Location
Great location, in the middle of the downtown Wellington area, with many shopping and eateries in the area.
16 December 2012
Rated 5.0 out of 5.0 by George58 Very comfortable and safe hotel
We have been coming to this hotel for 30 years and it is one of our favourites. After several reincarnations they are, in my humble opinion, close to being as good as it can be but with some slight reservations. The Club rooms are the way to go if you get a good deal as the views from the lounge over the harbour are fantastic and it is a nice place for quiet reflection with a coffee away from mealtimes. In common with many other hotels I find the wine prices a 'bit hard to swallow' as the mark up is huge, I notice few people in the bar which speaks volumes to me about where they are going wrong although they have started a 'happy hour' I would prefer to be able to have a good wine at a more reasonable price throughout the day. The customer service is beyond reproach and you really feel welcome throughout the hotel which is important to us.
07 December 2012
Rated 2.0 out of 5.0 by Tibar Bad view .
It was bad experience , expansive Internet , asked for sea view the staff refuse , I had to extaned my stay to 3 day for business . It was the worst weekend .
It's smoke free hotel , so for smoker it not a good Chooce . They made my smoke outside the hotel at 3 am , which is fine .
Also I paid smoking fee 250$ l b. c one of staff said she smiled smoke in the room .
Over charge me for the Internet , calls I didn't made service I didn't us .
I always us intercontinental hotel , ambassador member it means nothing .
They should give this location 3 star , compare to the other intercontinental hotels in other location .
I visited Cairo , dubai , Germany , it was abetter hotels 5 star
06 December 2012
Rated 2.0 out of 5.0 by DKtraveller Improvement possible
Being a Royal Ambassador with InterContinental hotel group, I was expecting a significantly better experience that I had during my recent 1-night stay.
Inconvenience started with repeat miscommunications from check-in staff related to an early check-in (which ultimately failed) and ended with the taxi booked for my very early morning departure wasn't booked at all. Additional issues but no need to elaborate on these here.
Worst is that hotel during check-out asked about my stay and upon expressing my disappointment, I was re-assured that hotel's Guest Relation Manager would contact me shortly after to follow up on the comments made but still today, nearly 2 weeks after check-out, this hasn't happened. To me this is lack of commitment.
Great hotel and a wonderful room but left with a negative overall impression.
19 November 2012
Rated 5.0 out of 5.0 by Ianw Service and staff was excellent
Although it was work the experience that I had while ther at this hotel was excellent and the staff were helpfull and made it an enjoyable stay with a personnel touch
08 November 2012
Rated 4.0 out of 5.0 by Angelina12 Great service
We recent stayed at this hotel. The service was excellent the staff were very helpful. The room was very well presented and was very spacious.
02 November 2012
Rated 5.0 out of 5.0 by TezFrost Excellent Hotel and Friendly Staff
I recently stayed at this hotel with my young family. The staff were incredibly welcoming and very engaging with our children; we felt very relaxed and comfortable in the hotel surroundings and enjoyed the restaurant and bar over the three days. The room was spacious and had very nice views on the sixth floor over the harbour.
The hotel itself was reasonably modernised but still needs further work mainly in the hotel bathroom and the swimming pool which feels dated.
29 October 2012
Rated 4.0 out of 5.0 by Dualstar99 Another great experience
As usual whenever I stay here it is always a great experience and the staff are very helpful
22 October 2012
Rated 4.0 out of 5.0 by eam1961 Bathroom experience
Bathroom damage is not what you expect for a hotel room in this price segment,
Bathroom was not clean at all, all the accessorizes in bathroom where very dusty and with greasy fingerprints and with mould.
I used talc powder and spoiled on floor , next day it was still there, so cleaning service is not really top grade.
There were some blood spots in sink from former visitor, next day they were still there.That is quite disgusting.
Staying in the hotel was arranged by employer of my husband , I would not choose next time myself because of this experience .
Positive : all the people working in the hotel were extremely nice and polite and offering a great experience of service, you can be very proud of all the ones we have met.
The rooms are very comfortable ,so are the beds.
We had a dinner at our room , the food was of outstanding quality !
Overall, very nice hotel, nice people,cook chef good service, bad bathroom cleaners.
15 October 2012
Rated 3.0 out of 5.0 by BDMwgtn Time to spend some money
I love the staff and service at this hotel but the owners are letting it down by not spending any money on bringing it into the 20 th century.
No free wifi still a backward step in my opinion.
14 October 2012
Rated 5.0 out of 5.0 by Milikins Made to feel special
Wonderful stay - staff very attentative. Concereige extremely helpful and easy check in and check out. Excellent location
14 October 2012
Rated 5.0 out of 5.0 by AliS Weekend Treat Great Service
I stayed recently with a girlfriend to attend the Wearable Arts Show. The location is superb for everything, whether it is to attend the show, shop, dine or walk along the waterfront. We upgraded to the Club Room Floor. While expensive, the service from the team led by Saki on this floor is very special if you enjoy some relaxing spoiling from a room with a waterfront view lounge. The hotel is a little dated and some areas need refurbishmnet but staff attention makes up for this. All staff could not have done more for us. Bring your swim clothing, the spa area gym is very restful . Thank you to the therapist who made sure two mature ladies were all good. We were sad to leave.
05 October 2012