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Rated 4.5 out of 5 by 536 reviewers.
Rated 5.0 out of 5.0 by 期待通りのサービスと設備 何度も��泊しており、スタッフにも顔を覚えられたせいか、フレンドリーな接待と嗜好を分かった上でのサービスの提供など、快適な滞在ができました。 June 29, 2015
Rated 4.0 out of 5.0 by 总体不错,细节可以改善 总体来说客房舒适度、睡眠质量较好,除了一些前面提到的细节问题(广场噪音、部分设施老化、电视信号问题、枕头等)。比较满意健身房和泳池、餐饮、会议室都很好。员工非常客气,素质较高,培训到位。 June 29, 2015
Rated 2.0 out of 5.0 by 员工培训急需加强 员工明显缺乏必要的培训以适应各自的岗位,被���式服务明显,与在其他洲际酒店体验的管理和服务有明显差距。 June 27, 2015
Rated 1.0 out of 5.0 by 服务意识有待提高 管理水平欠佳 酒店的基础设施建设不错,相对较新、用品也比较齐全 但个人感觉此处的服务人员服务意识有待提高,似乎没有一套规范完整的服务管理体系。 作为金卡会员,尚未每日收到赠送的报纸、且中途被电话吵醒,说是我设置的叫醒服务,但我根本没有设置,随后的调查结果页没有及时通知我,还是我自己主动询问才表示是他们记录有误; 离店时购买的粽子礼品让前台服务人员寄送至我所在城市,结果寄给我礼券,我表示已无力领取; 这样的服务对于洲际来说是不可思议的,我��表遗憾! June 26, 2015
Rated 5.0 out of 5.0 by 与洲际的档次相符 酒店的大堂、客房都和预期差不多。房间面积真大,卫生间的设施很高端。唯一的遗憾就是白金会员的礼遇太少,没有升行政房也没送早餐。 June 26, 2015
Rated 3.0 out of 5.0 by 硬件不错,服务需要改善 性价比在华东地区属比较高的,设施新,硬件没有问题,早餐品种很丰富。但客服达不到五星酒店的水平,希望尽快改进。 June 25, 2015
Rated 5.0 out of 5.0 by 君来洲际,物超所值,无以伦比 之前入住过一次,当时有个小插曲不是太满意;离店后抱着试试看的态度feedback了一下,很快前厅部经理reply了我;态度非常中肯,力邀我再次入住。此次前来适逢小女生日,从CI那一刻起,就感受到了酒店的诚意,给小女赠送了生日蛋糕,将订的行政房升级到了行政大套;全程的感受就是四个字:宾至如归;中午心情愉悦的在吴粤一号宴请的亲朋好友,晚上在行政酒廊又过了一个私密的生日趴;总之,一切都是非常的美好!再次感谢君来洲际,祝全体员工工作顺利!今后还要来住! June 25, 2015
Rated 5.0 out of 5.0 by 行政走廊非常好 行政走廊的服务态度非常好,我不慎将包拉下,主动致电房间并马上留存,虽然不记得名字,但让我对无锡洲际的印象更好了 June 25, 2015
  • 2015-07-03T10:02:18.511-05:00
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  • loc_en_US, sid_WUXHA, prod, sort_default
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InterContinental Wuxi

  • No.6 Yonghe Road, Taihu Square
  • Wuxi , 214023
  • China, People's Republic Of
  • Front Desk +86-510-81185888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Chinese

Pet Policy

It is not allowed to bring pets into hotel.
  • Local Time

    1:35 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking