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Yokohama Grand

Rated 4.0 out of 5 by 39 reviewers.
Rated 5.0 out of 5.0 by Great Stay This hotel is tops in everything. Concierge is the friendliest. Food great and service beyond expectation. Very convenient to shopping, restaurants and walking. This is our second long term stay at this hotel. 16 October 2014
Rated 5.0 out of 5.0 不错的选择 根据本次行程的安排,选择了intercontinental Yokohama Grand,感觉这次选择不错。 08 October 2014
Rated 3.0 out of 5.0 by Great service but terrible rooms The hotel is in serious need of a renovation. The rooms are very dated. The carpets are extremely matted with many stains. The decor of the room is not what one would expect from a hotel in the Intercontinental line-up. It was a big let down. Our first room was so bad that we called to get another room. And we were promptly offered a different room at a higher floor. The room was better than the first but was still below standards. After reading the other reviews, I might have been given the two bad rooms in the hotel because no one else seems to mention the dated rooms except maybe the visitor from San Diego. On the other hand, the service and professionalism of the employees was superb. They made the stay bearable. Despite the level of service, I would not be able to stay at this hotel again nor could I recommend it to anyone. 07 October 2014
Rated 5.0 out of 5.0 Memorable Stay Good location and easy access to many shopping areas and local transport. Nice view and a good way to retreat for a nice getaway to relax and recharge. Good staff who are dedicated and offer good service. 27 September 2014
Rated 5.0 out of 5.0 by Accommodating Staff Very sad to leave felt like home away from home, made my first visit to Japan from South Africa, a very memorable experience, many thanks. Best regards. John 15 September 2014
Rated 5.0 out of 5.0 by Stilvoll Sehr guter und freundlicher Service. In den höheren Etagen einen tollen Ausblick, auch bei den Zimmern zur Stadtseite. Die Lounge ist abends gut besucht. 08 September 2014
Rated 5.0 out of 5.0 by Amazing Stay The hotel was a pleasure to stay at. The friendly staff and beautiful rooms made all the difference. The hotel is a landmark in Yokohama which is a beautiful site to see. The views from our room were amazing. If I had any complaints, it would be that the breakfast was just average compared to other luxury hotels I've stayed in. Overall, it was a great experience. 05 September 2014
Rated 5.0 out of 5.0 by Good overall stay Had a bay view on the 28th floor. Room was very comfortable, except for the carpets being subpair, having a dark path (dirt) and a couple large stains. Club lounge attendants were very polite and swift. The common areas were very clean and the hotel had a nice restaurant selection. The staff at this hotel at excellent and very attentive. I would stay at this hotel again. 05 September 2014
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Yokohama Grand
  • 1-1 Minatomirai Nishi-Ku
  • Yokohama , 200-8522
  • Japan
  • Front Desk +81-45-2232222

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, Italian, Japanese, Portuguese, Russian

Pet Policy

Pet is not allowed to stay except service animal.
  • Local Time

    8:23 AM
    • CHECK-IN

      2:00 PM

      11:00 AM Late Check out Available


    • Japanese Yen ¥ (JPY)


    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking