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  • 1 888 IC HOTELS
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Resort Mauritius

BIENVENIDO A

Balaclava

Concierge Photo Concierge Signature
Mr. Kevin Ritoo
Chief Concierge (Member of les Clef D'or France)

CONSEJOS DE UN EXPERTO

CULTURA LOCAL

General weather information

The island has a tropical climate. Summer is from November to May with a temperature varies between 22 and 35 degrees, Winter is from May to November with a temperature variance between 17 and 26 degrees. The coastal areas are usually warmer, with the sea temperature varying between 22 and 26 degrees. The central plateau regions are cooler during these peroids. Cyclones may affect the country between November and April.
ESPLENDOR DE ARENA BLANCA EN LA ISLA DE MAURICIO
Este fantástico complejo turístico de Mauricio se encuentra ubicado sobre impecables arenas blancas con vistas a la Bahía de Balaclava. Ofrece una piscina infinita frente al mar, canchas de tenis, un spa y una selección de cinco restaurantes, que ofrecen desde cocina fusión asiática a cocina mediterránea. Este hotel es la base ideal para descubrir las maravillas naturales en esnórquel o buceo de la Baie aux Tortues, comprar objetos artesanales de Port Louis o el distrito de Grand Baie.

Opiniones de los clientes

Ofertas de hoteles específicos
Términos y condiciones

DATOS IMPORTANTES DEL HOTEL

  • RESTAURANTES Y SALONES

    We offer a variety of restaurants and bars that use fresh local ingredients to reflect the cultural influences residing in Mauritius. With multiple...
  • Servicios E Instalaciones

    Our resort offers 4 restaurants (buffet, Mauritian, Asian Fusion and Indian a la carte cuisine) and 4 bars. For your mind and body we suggest Yuj S...
Resort Mauritius
  • Balaclava Fort, Coastal Road
  • Balaclava , 00000000
  • Mauricio
  • Recepción +230-261-1200

  • Direcciones para conducir
  • Transporte
  • Estacionamiento
   

Idiomas hablados

German, English, French, Hindi, Italian, Russian

Normas de las mascotas

Comuníquese con el hotel para conocer los detalles.
  • HORA LOCAL

    12:09 a.m.
    • HORA DE LLEGADA

      2:00 PM
    • HORA DE SALIDA

      12:00 PM Salida tardía Disponible

    divisa

    • EURO € (EUR)

    Accesibilidad

    • Estacionamiento
    Opiniones de los clientes
    Rated 3,9 out of 5 by 25 reviewers.
    Rated 4,0 out of 5,0 by Great location, Comfortable Guestroom and Helpful Staff The resort is set on a nice location! The guestroom was pretty comfortable and we liked the cleanliness maintained by the staff. Our "Ocean View Room" added spark to our visit. All in all, we had a wonderful and memorable experience in this Balaclava Fort resort. We would like to recommend this resort for honeymoon couples and for family outings. 28 de febrero de 2014
    Rated 1,0 out of 5,0 by MANAGEMENT The location and facility of the hotel is very good. But the management of the entire hotel is awful in all respect. hence, this hotel should not be classified as a 5 star hotel. It is really a 3 star hotel. This is not an Intercontinental Hotel. It is more like a Holiday Inn Express. 30 de enero de 2014
    Rated 1,0 out of 5,0 by WORST HOTEL STAY EVER First of all, prior to the check in, i deliberately sent an email to provide all our requests and needs, and having received a confirmation email with details from the Reservations Dept, we thought everything would be settled. Turns out the Front Office Dept had no idea about any of my requests. At Senso the first night, we were guided to two tables to be seated. Turns out one of these tables were actually occupied by someone else so we had to change tables halfway through dinner. What a horrible first impression. Literally every day we had to inconveniently go to the Front Desk to renew our keys because they are not working for all our rooms. Housekeeping requests do not respond immediately as requested but instead, to get simple things like toothbrushes and towels, we need to make at least 3 phone calls and wait over an hour. Wifi doesn't function properly either, i can't even access the internet from my room, and i had to stand at my room door to get connection. For Christmas Eve, we chose to go to Segala Restaurant which turned out to only have one set Lobster menu for convenience. We were initially reassured by the manager that non-Lobster eaters could order separately, but in the end, they were forced to stick with a similar menu. Morever, we had to wait a very very long time in between the courses, the dinner took 2.5 hours and my family was falling asleep before the main course even came! On the last night, my parents changed rooms to Presidential Suite. In the morning, i deliberately confirmed with the hotel that the room would be available by 16:30 when we plan to return. However, by 17:30 the room was still not ready, and we were told that it would take another hour for them to check in. We had paid for this expensive room and we still cannot get it during normal check in hours? This is how to treat guests on their birthday? The most important part of the trip was also not done well: a specific instruction for the cake to be delivered to the Presidential Suite by 22:00 sharp to celebrate my dad's birthday. I had reconfirmed these details at check in, and every day so as to make sure things would go smoothly. Turns out the delivery came 35 mins late, with an unacceptable reason that there was a confusion between orders?! When i get back to my room, there was NO blanket on my bed. Which hotel takes away their guest's blanket when they make up the room? I called the operator who told me that the Housekeeping Department is closed, i cannot get a blanket but instead will only get a bedsheet. I had to talk to the manager to get my blanket back. I cannot believe that nobody at this hotel took any of our complaints seriously and just dusts us off. We will definitely not recommend this InterContinental hotel to any of our friends. 23 de enero de 2014