Rated 4.5 out of 5 by 279
Rated 5.0 out of 5.0 by Caro1969 Excelente servicio
Habitaciones muy cómodas, personal muy amable, hacen muy placentera la estadía
August 26, 2015
Rated 5.0 out of 5.0 by Rickycartoons Nice hotel and great service and staff.
I highly recommend this hotel. I was impressed from the time I arrived till the time I left. Great service and excellent staff throughout the hotel. They were always very helpful.
August 18, 2015
Rated 5.0 out of 5.0 by cristiangalvez Me senti melhor que na minha própria casa
Fiquei impressionado com a atenção e com o tratamento cordial e educado da maioria dos funcionários.
Ao ser chamado por todos pelo meu sobrenome, me sentia familiar, eu procurava até buscar o nome de muitos funcionários na identificação para retribuir.
Fiquei impressionado como os garçons/meseiros do café da manhã foram muito cordiais, e sempre buscavam alguma maneira na qual eu pudesse me sentir em casa, quando me perguntaram se havia alguma coisa que eles pudessem preparar que tinha no meu país que eu gostaria que eles fizessem....esta parte me senti muito gratificado porém pensei, estou me sentindo tão bem e à vontade aqui , que não sentia falta de quase nada e sim me impressionava e estava curtindo cada detalhe a mais que o hotel tinha , cada dia verificava como o hotel se preparava e preocupava com todos os hospedes, e percebi também como um hotel com tanta qualidade também mantém seus funcionários tão gratificados trabalhando, continuem dando este excelente treinamento e apoio à eles, estão de parabéns.
August 17, 2015
Rated 5.0 out of 5.0 by Leisure traveler2007 Classy staff great environment and striking curb appeal.
My daughter and I stayed at this hotel and were really impressed by the staff, and how beautiful and classy that this hotel is. All throughout the hotel, the architecture is pleasing to the eye. The staff were very good to us and were efficient. When one walks towards this hotel, one can see the signage at the entrance and it is tastefully done. The gold color in the lettering reflects the feeling of class here. We ate in the restaurants on two occasions and the food was spot on. The Brazilian restaurant was a huge hit with us! The staff were so efficient, it was amazing! In total, there are three restaurants in the hotel I believe. When we checked out the following morning, the staff member at the front desk gave us a couple of small cakes with smiley faces on the containers that contained them. Which does put a personal touch on our experience and makes us feel like more than a number. Small things mean a lot.
If there was one thing that I thought could use improving was the 30 minute of free business centre internet use. We were hoping that this was included and unlimited. Since we were on vacation, we did not want to carry a lot of electronic equipment with us. Therefore, we use the business centres a lot for internet access.
That being said, we were REALLY impressed with our stay. The décor was inviting, the room well equipped and the staff professionally dressed and acted as such as well.
I have already been telling friends and family about this hotel and it comes highly recommended.
This hotel is a hit! We will be staying here again. Thank you for treating us so well during our stay in El Salvador!
August 15, 2015
Rated 5.0 out of 5.0 by Afortunada Ganadora Experiencia placentera y renovadora
La estadía en el Hotel y la chocoterapia que recibí en el Spa, fueron como un shot de energía renovadora, definitivamente una experiencia que debe repetirse. Además la comida es deliciosa.
August 15, 2015
Rated 5.0 out of 5.0 by dreyesn90 El mejor hotel de San Salvador
He tenido la oportunidad de estar varios meses en El Salvador, específicamente en San Salvador y en diversos hoteles. Simplemente la calidad que ofrece este lugar es incomparable con relación a su precio, las comodidades que ofrece, áreas de esparcimiento, restaurantes, limpieza, habitaciones, se presta para poder estar ahí en largo periodos de tiempo sin sentirse incomodo al respecto.
August 13, 2015
Rated 1.0 out of 5.0 by Douglas B First and last time here
This was my first time at this Hotel but I made a big mistake
I thought this was a 5 start Hotel with high level of customer service but I was Wrong I Understand that coming from El Salvador most the time employees are rude they doesn't care about customer services but staff from this Hotel exceeded the limited I tried to check in around 230 AM with my family and kids but they Tried to charge me for the second guest (My Wife) I'm a Traveler and I never had an issue like this before,
Me and my Wife got upset We left the Hotel at 3AM ,We went to a different hotel totally big different
August 13, 2015
Rated 5.0 out of 5.0 by Rickycartoons This hotel made me feel great from the time I walked in until I left.
I must say that I can't say anything bad about my experience at this hotel. From the greeting I received to the comfortable room that I had and being treated very special by the staff for any needs. Very helpful and knowledgeable were Maria, William, Christian, Alberto and Elizabeth among the wonderful staff that I had the pleasure to be served by. That is only some of the nice staff you will encounter to make your stay memorable.
Thanks again for the great stay.
August 11, 2015