Rated 4.1 out of 5 by 586
Rated 3.0 out of 5.0 by Beerent Wrongfully charged, then over charged.
It's a gorgeous hotel; Comfortable, classy, and elegant. We stayed do to the fact out flight was delayed and our airlines had given us a voucher for one night stay. Nice room, comfortable bed, we were more then pleased. Was not till the following days after that we noticed our card, the one we had to keep on file for incidentals, was charged for the night. Many phone calls/voice messages later I finally got threw to someone who actually answered the phone and could help me. They informed me I would be reimburse in what would be a few days time. The next day I checked my bank account and noticed I was charged once again! For a night I wasn't even there for. So yet again I had to call and finally I was placed on the phone with the head accountant, a very nice man, who had informed me that after I was reimbursed, then I was again charged. This is suppose to be a well organized top rated hotel and this has been one of my must frustrating stays. We are in our 20s and expecting our first child in less then a month and I do not appreciate how I have to monitor my bank account even more then I did because of this hotel. I now have to wait days for my money to be put back and find away to handle my impending bills because I was charged not once, but twice for a room that was suppose to be free and a reimbursement will take days to actually go through. You can't call yourself a high Quality hotel and then be more unreadable then a low grade motel.
June 30, 2015
Rated 4.0 out of 5.0 by Gaithersburg2 Tampa InterContinential from a BUsienss Travelers Perspective
Nice property, very convenient, only drawback is that it is located on the corner of a very busy intersection (West Kennedy). Restaurant in the hotel was very nice, albeit somewhat pricey. Workout facilities are nice and accessible. Hotel might consider having extended hours for the gift and travel shop (closes early in the evening).
June 29, 2015
Rated 5.0 out of 5.0 by Dale24009 great stay
Great work out room.
Great shuttle service.
June 29, 2015
Rated 5.0 out of 5.0 by sonne06 sehr zufrieden
tolles Personal, lösungsorientiert, angenehme Zimmer, guter Schlaf
June 28, 2015
Rated 5.0 out of 5.0 by catmama55 Great room, excellent location - be careful of you room location
Recently I stayed at this hotel during a routine business trip. The rooms are great - nice little extra amenities that you don't see in hotels any more. Walking across the street to a number of restaurants for dinner is a nice plus. Be sure to ask for a room away from the elevators - they run all night long.
June 27, 2015
Rated 5.0 out of 5.0 by Chuckles09356 Apologies
Very nice stay while visiting my son in Tampa. Chose the hotel because a friend owns a local brewery and we were to spend that night hanging out. Quiet hotel, good restaurant and shops outside the doors were great place to pick up a cigar. Unfortunately my room mate had a little too much libation and made a small mess in the hall. Before I could call the front desk, they were already sending someone up to take care of it. My apologies to the staff. They were very pleasant despite the circumstances and the rest of our stay was uneventful. Highly recommend.
June 26, 2015
Rated 3.0 out of 5.0 by DLANE25 Not too good
Food....NOT TOO GOOD
ROOM...NOT TOO GOOD
AMENITIES... NOT TOO GOOD
PARKING... NOT TOO GOOD
OVER ALL NOT TOO GOOD
June 25, 2015
Rated 5.0 out of 5.0 by Guest051815 Clean room and good staff.
Staff was very attentive to our needs and made sure we were comfortable. We were offered to join IHG rewards for free internet, which we were not aware of and were pleasantly surprised about. Someone had charged a meal from the hotel restaurant to our room, but the staff was kind and expedient about the way they handled the situation. Rooms were clean and very comfortable.
June 24, 2015