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Tokyo Bay

BIENVENIDO A

Tokyo

Default Concierge image

CONSEJOS DE UN EXPERTO

CULTURA LOCAL

COVER CHARGE

You will have to pay a cover charge at most bars.
UN SOFISTICADO HOTEL URBANO EN EL PASEO MARÍTIMO DE TOKIO
Desde este impresionante hotel de Tokio al borde de la bahía, casi se puede sentir el latido de la ciudad. Ubicado para los negocios y la diversión, a escasos metros de los centros comerciales y de entretenimiento de la ciudad. Saboree la mejor cocina en uno de nuestros cuatro restaurantes, disfrute de los mercados locales, explore la cultura del Palacio Imperial, o vea por sí mismo el ambiente del cercano distrito de Roppongi. Este hotel de Tokio le ofrece la máxima sofisticación urbana.

Opiniones de los clientes

DATOS IMPORTANTES DEL HOTEL

  • RESTAURANTES Y SALONES

    El hotel alberga cinco excelentes restaurantes especializados en distintos tipos de cocina: francesa, asiática, japonesa, internacional y estadouni...
  • Servicios E Instalaciones

    Nuestro gimnasio es el sueño de cualquier entusiasta del deporte, porque está abierto a todas horas y cuenta con máquinas de fuerza y cardiovascula...
Tokyo Bay
  • 1-16-2 Kaigan
  • Tokyo , 105-8576
  • Japón
  • Recepción +81-3-54042222

  • Direcciones para conducir
  • Transporte
  • Estacionamiento
   

Idiomas hablados

English, Japanese

Normas de las mascotas

No pets allowed except guide dogs
  • HORA LOCAL

    10:56 a.m.
    • HORA DE LLEGADA

      3:00 PM
    • HORA DE SALIDA

      12:00 PM Salida tardía Disponible

    divisa

    • YEN JAPONÉS ¥ (JPY)

    Accesibilidad

    • Se permiten animales de servicio
    • 1 habitaciones con normas de acceso para minusválidos
    • Estacionamiento
    Opiniones de los clientes
    Rated 3,9 out of 5 by 44 reviewers.
    Rated 5,0 out of 5,0 by Great stay Our 1 Night stay at the Tokyo Bay property went smoothly and loved everything about it. Check-In was swift. It is, in my opinion. one of those hotels whose view upgrade is worth a little extra. The bay view from our room was fabulous. Checkout was the only wrinkle. Being in the Ambassador line, the only ones, they still let 4 people go in front of us. Usually I don't mind something like this, but was running late that afternoon. Overall, great hotel. Will stay there again. 28 de agosto de 2014
    Rated 1,0 out of 5,0 by A hotel that delivers very little, charges a lot and shrugs off your criticism and complaints As members of the Intercontinental Hotels Ambassador programme, my partner and I were lucky to stay at some amazing – in terms of design and service – Intercontinental properties. Our 6-day stay at Intercontinental Tokyo Bay was amazing but for entirely different reasons: poor design, poor service and poor attempts to make things right. Having booked a Club level room, we received a corner room upon arrival, which though not the smallest and appearing to have been renovated recently, was so poorly lit that extra lamps were brought. It was cluttered with a trouser press by one side of the bed and a dehumidifier on the other - since the air conditioning unit did not seem to be able to cope. The room was hardly luxurious, but instead cluttered and dark. Although renovated, the room still featured old cupboards, an old safe (which would not accommodate a laptop), no iron/ironing board or umbrellas, and a coffee machine with no decaffeinated coffee or milk. Instead of automatically operated curtains, we had to climb over pieces of furniture to be able to pull open and close the curtains. The bathroom was equally badly designed - where to reach for a hand towel, one needs to turn, step away from the sink, reach over and behind the toilet as all the towel rails are fixed behind the toilet. Instead of the attention and care at the Club lounge, we were faced with members of lounge staff who other than upon entering the lounge, would not speak to you unless you address them first, would not offer any assistance with making a cup of coffee or tea, a drink refill, or any other sign of attention or care. Instead of the usual immaculately ironed linen serviettes, the hotel provides paper napkins - both in the lounge and downstairs at the restaurant. Again, whilst this may appear to be a small detail, however it is such things that define a luxury experience. The quality of breakfast in both the Club lounge and at the main hotel restaurant was the poorest we experienced at any InterContinental Hotel. The photographs attached show the selection of cold cuts and bread at the main hotel restaurant. There was no muesli, granary bread, or daily smoothie; though there was smoked salmon available, there were no cappers, or the usual condiments one would expect. There were no fresh flowers or decoration on the tables, only plasticized advertising for car-hire and lunch/ diner buffets. The restaurant experience at breakfast was little better than a works canteen; the words 'luxury', 'premium', 'comfort', 'care' - cannot be used to describe what was on offer; the words 'shabby', 'poor', 'substandard', 'low quality', 'poor training' could. We relayed my concerns in a letter addressed to the hotel's General Manager, who in spite of us staying at the property for 6-nights, was “unavailable” to comment. We were subsequently offered a non-renovated room (no coffee machine, old bed), which was larger and which we accepted. The hotel offers no evening turn down service. Upon checking out, I was charged a higher rate than originally booked, which I only realized a few days later once the charge appeared on my credit card statement. This resulted in having to contact Intercontinental Ambassador services to get their help to get things right. The hotel refunded the incorrect amount and then charged the correct amount - a process, which took about a week and a lengthy exchange of emails. No discount or reduction in the rate was offered to compensate for the overall experience described above. Intercontinental Tokyo Bay offers little in terms of luxury, care, quality, comfort and customer attention - values which underlie the Intercontinental brand. I will not return to this property and will not recommend it. I also wonder to what extent Intercontinental Hotel group monitors compliance of its franchised properties with a set of minimum standards, so that their customers can make more informed decisions on which hotels to book in future. 19 de agosto de 2014
    Rated 5,0 out of 5,0 by All around great experience One of the best hotels i have stayed in. I would recommend this hotel to anyone visiting anywhere. 18 de agosto de 2014