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If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your Priority Club® Rewards account profile.
If you do not have an email address in your profile, please contact your local Service Center  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/priorityclub/email.
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Priority Club® Reward Nights

Redeem your Priority Club Rewards points for a free night at any of our more than 4,500 locations worldwide. There are no blackout dates and your points never expire. And now you can get Reward Nights faster by redeeming fewer points with a combination of cash at any of our hotels and resorts. The number of points required for each Reward Night varies by IHG hotel brand. The IHG family of brands is displayed below, along with the corresponding number of points required for each night.

Priority Club Reward Night prices vary per hotel property and are classified per price category.  To find the number of points required for your stay, simply check the availability of your preferred location and stay dates.


The Reward Night chart above is effective January 18, 2013. If the hotel that you originally planned to book now requires more points, simply call the Priority Club Service Center to reserve your Reward Night and ask for the original point price. This offer is valid through March 18, 2013.


Reward nights at all-inclusive resorts will include a 10,000-point supplement to cover the all-inclusive benefits. All-inclusive Reward Nights are based on double occupancy. Extra person charges apply beyond double occupancy.

Full Reward Nights Terms & Conditions
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REWARD NIGHTS

  1. Advance reservations are required.
  2. Each reward is valid only for a double or king room for one night and tax. Reward Night reservations may be booked for multiple hotel rooms (less than 10) on the same stay date at the same property provided the Priority Club Rewards member number is recorded on each reservation and the required points are redeemed for each room. Rooms are limited, subject to prior sale and availability of allocated resources and may be unavailable during high demand periods.
  3. Reward Night rooms do not include food and beverages, gratuities or incidentals. These charges are to be paid directly to the hotel prior to check-out. Transportation costs to and from the hotel are not included.
  4. Specified hotel brand category point requirements are valid for InterContinental Hotels Group hotels worldwide.
  5. Reward nights at all-inclusive resorts cover all-inclusive benefits and require a 10,000-point supplement per night. All-inclusive plans are based on double occupancy. Extra person charges apply beyond double occupancy.
  6. Priority Club reserves the right to restrict, suspend, modify or substitute the Reward Nights program at any time without notice.
  7. Participating hotels may be added or deleted from any brand or destination category while this offer lasts. The rewards are void where prohibited by law.
  8. Priority Club points or airline miles are not awarded for the room rate equivalent on Reward Night stays; however, points are awarded for all other eligible charges to the member's room except at InterContinental Hotels and Resorts. Reward Night stays are defined as those in which a member redeems points for a Reward Night.
  9. Reward Night reservations are not travel agent commissionable. Reward Nights, in-hotel redemptions, redeemable gift vouchers and merchandise may not be sold or used for commercial gains.
  10. Point values for any hotel or destination may change at any time. Points have no value until presented for redemption by the member.
  11. Priority Club members who cancel their Reward Night reservation will have their points used for that reservation re-deposited into the member's Priority Club account, and may be subjected to a processing fee. Priority Club members who do not cancel their Reward Night reservation by the cancellation deadline and do not use their reservation (no-show) are still subject to a no-show charge for the first night of the reservation, plus tax, per room, billed to the credit card used to guarantee the reservation upon booking. The points redeemed for the no-showed Reward Night reservation will be re-deposited into the member's Priority Club account.
  12. Priority Club members may redeem points for Reward Nights by calling the Priority Club® Service Center in their region or by reserving the Reward Nights online at www.priorityclub.com. Members must be logged in to redeem points online for a Reward Night. Reward Night reservations require a credit card to guarantee the reservation. Reward Night reservations can be cancelled online but cannot be modified.
  13. Priority Club PointBreaks are a feature of Reward Nights.  Point Breaks are Reward Nights priced at 5,000 points at selected hotels for a limited period of time, instead of the standard redemption rate.  Priority Club PointBreaks Reward Nights are based on availability and PointBreaks locations may be added or deleted at any time.
  14. Last Minute Reward Nights are a feature of Reward Nights.  Last Minute Reward Nights are Reward Nights available at up to 50% off the standard Reward Night redemption rates at selected hotels for a very limited period of time, which will vary by offer.  Last Minute Reward Nights are based on availability and Last Minute Reward Night locations may be added or deleted at any time.  All other Reward Night terms and conditions apply.
  15. Priority Club Rewards "Points & Cash" is an option for obtaining a Reward Night. You may choose to redeem Priority Club points for a Reward Night in three ways: using your existing points for all required points for the desired Reward Night; using your existing points and 5,000 points purchased for US $40 to total the required points; or using your existing points and 10,000 points purchased for US $70 to total the required points.  The total purchase on any single day may not exceed $280 US. Points & Cash Reward Nights may only be redeemed online at www.priorityclub.com. Point purchase amounts are subject to change by PCR. You must use a valid credit card for points purchase. Upon completion of the points purchase, you agree that the total dollar amount will be immediately charged to the credit card you specified. The cost for the points purchased is non-refundable. If the Reward Night is cancelled in accordance with these Terms & Conditions and with each hotel's cancellation policy, the purchased Priority Club points will be re-deposited into your Priority Club Rewards account. Cash components of this award that are paid in currencies other than U.S. dollars will be adjusted by Priority Club Rewards, as needed, to reflect the USD equivalent of the non-USD payment at that time. All other Reward Night terms and conditions apply.


Reward Nights Offer

Priority Club Rewards PointBreaks


PointBreaks
Here's your chance to catch a break. With Priority Club PointBreaks, Reward Nights are yours for only 5,000 points per night. Valid at select locations

Priority Club Rewards Service Center

Priority Club® Rewards Service Centers

In the United States and Canada:

  • Telephone: 1-877-860-1373
  • Fax: 1-800-725-8232 (toll-free)
  • Email: PriorityClub@ihg.com
  • TDD: 1-800-334-5194 (toll-free)

In Europe, the Middle East & Africa:

  • Telephone: +44 (0)871 423 4916
    Calls to 0871 numbers, when dialled from the UK, cost 10p per minute. Standard network rates apply. Call from mobiles will be higher.
  • Fax:+44 (0) 870 400 9103 (toll charges apply)
  • Email: PriorityClubEMEA@ihg.com

In Asia/Pacific:

  • Telephone:
    • From most countries: +63 2 857 8788 (toll charges apply)
    • In Australia: 02 9935 8362 (toll charges apply)
    • In China & for service in Mandarin: +86 (0)20 3419 9821 (toll charges apply)
    • In Hong Kong & for service in Cantonese: +86 (0)20 3419 9827 (toll charges apply)
    • In Japan: 03 5767 9325 (toll charges apply)
    • In Korea: +63 2 857 8778 (toll charges apply)
  • Fax: +63 2 857 8787 (toll charges apply)
  • Email: PC.APCRO@ihg.com

In Mexico:

  • Telephone: 001-800-272-9273 (toll-free)
  • Fax: 001-800-725-8232 (toll-free)
  • Email: PriorityClub@ihg.com

In Central and South America:

  • Telephone:
    • 801-975-3063 (English) (toll charges apply)
    • 801-975-3013 (Spanish) (toll charges apply)
  • Fax: 801-974-3086 (toll charges apply)
  • Email: PriorityClub@ihg.com

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When redeeming points for a Reward Night, you may only book one room at a time. Once you complete your Reward Night reservation you will be given the option to duplicate this reservation.

When booking a Free Night, you may only book one room at a time. Once you complete your Free Night reservation you will be given the option to duplicate this reservation.
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To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

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