I stayed at this hotel on a week long business trip to Houston. No matter the time of day, or who was on duty, the staff was very welcoming and helpful. We had a group of eight people staying here,
and all were impressed by the property and rooms for the price.
Two downsides...the internet connection was terrible. I ended up using my phone hot spot to get a good enough connection to complete some work in my room. Now, the weather was lousy that week, and there may have been failures contributing to that.
The other...Holiday Inn Express does not offer any real in house service other than breakfast and a very small, limited selection guest shop. This hotel has absolutely nothing within walking distance. There are restaurants and shopping a few miles away, but you have to drive to get there. [Less]