This hotel exceeded my expectations! This is the second time I've stayed at this location and had an even more enjoyable experience than the first. The space is quiet, comfortable and clean. The[More] hotel staff were awesome. I will definitely stay again![Less]
This is a very good hotel. Very comfortable and the staff is very good.[Less]
very comfortable bed
We really enjoyed our stay here. Very comfortable beds.[Less]
Our stay was a last minute plan and so we didn't have huge expectations. On arrival, the hotel was clean, staff was helpful and friendly. The suite totally surpassed my expectations. I could have the[More] children in the same area but in different rooms. They also had their own bathroom. Kitchenette was equipped with everything I needed to fix super. Breakfast was truly a hot breakfast with lots of choices. The children went swimming in the pool and they loved it. I would definitely recommend this hotel and return for another visit in the very near future.[Less]
Excellent complimentary breakfast!!
The complimentary breakfast was exemplary. The hotel was very quiet, even with a room close to the elevators.
The staff is competent and professional. I would definitely return.[Less]
11-15 thru 11-20 stay
By Kerry on
Very well done the staff is always friendly, the food is always good the room is always clean.[Less]
Great place to stop in Toronto
By Montreal Canadians
It is located downtown which is perfect to visit. Just park your car and walk or use metro and buses very close by.
Room was clean, quiet, comfy, staff was friendly and[More] helpful.
Plenty of different restaurants for dinner, lunch and breakfast.
Will come back definitely.[Less]
Reliable, reasonably priced.
By Missus Yinny
Great location on two subway lines. Clean, friendly staff, reasonably priced.[Less]
Great front desk staff, good location
I stayed here Nov 2016 for its close proximity to the ROM, where I had an event to attend. Staff were courteous and professional at check-in and after a quick trip upstairs to get ready, I came back[More] down to find it pouring rain. The front desk clerk said they didn't have any to lend out, but gave me her own umbrella that she'd brought to work! She certainly didn't have to, and it was much appreciated.
Overall the accommodations are good. The bed seemed too soft, but the room was comfortable and clean.
There's a bar/restaurant off the lobby, but the food and atmosphere really aren't on par with the rest of the hotel. It needs renovated and a new menu. Just down the street a couple of doors there's a fantastic Italian place for dinner, and many more restaurants between the hotel and the ROM. I'd skip the one in the hotel next time.
I was greeted as an IHG member at check-in and offered late checkout, which I gladly accepted. I'd recommend this hotel to anyone looking for accommodations in the area.[Less]