I frequent this hotel often. The entire staff from check in, the cleaning staff, food and beverage, maintenance and anyone you may meet in the hotel are always so friendly and courteous. The hotel[More] just opened a salon service that I tried out on my last visit. If you are staying at the hotel or just happen to work around/live around the Yorkdale area, I highly recommended you give Nidia a try. She is a very gifted stylist that also does facials and massage. You will definitely be happy!!!
Overall, best hotel in the area hands down![Less]
Very satisfied with overall visit
We were totally satisfied even though we were there
for a short visit.
We had travelled by bus[Less]
Best thing about this place is the staff!
Great stay and the staff went over and above to accommodate requests. Banquet staff were really great![Less]
EXCELLENT SERVICE, CARING STAFF
By Moe Moe
Would recommended this hotel, great staff, clean hotel, great quality for the price[Less]
Great room layout, comfortable bed and pillows.
I did not give staff and service a high review because I did not feel the cleaning lady that did our room was very good. The rest of the staff was super, especially the lady that looked after the[More] breakfast area. She is a gem.
There is lots of parking at this hotel and it seemed well lit. The back door did not lock which was somewhat of a concern.[Less]
Consistently Great Hotel and Service
I stay here often for business. It is in a great location for me and I have consistently received excellent service at this hotel. The staff is very knowledgable and have always made me feel right at[More] home while I am there. The cleaning staff also deserves recognition as my room is always cleaned to perfection.[Less]
Great hotel experience
Our stay was a great experience. The staff were very friendly and efficient. The room was well kept and the bedding very comfortable. The breakfast was a nice touch.[Less]
Location makes this hotel, Hotel itself comfortable but if you are a walker many destinations within minutes.[Less]
The Holiday Inn Express on Lombard Street in Toronto is a good hotel with a nice variety in its breakfast buffet. Its friendly and helpful staff make it an excellent choice if you need a reasonably[More] priced downtown hotel.[Less]