I am very pleased with all aspects of service received on this trip. I called a few days ahead to confirm my reservation and to make sure I did not need to reserve transportation from the airport.
Once we arrived and reached the baggage area, I contacted the hotel for shuttle pick up and they were there within 10-15 minutes. Once arriving at the hotel, we were greeted by name (which was nice, since I had just called) and our room was ready, it was just after noon. The desk staff helped us arrange transportation to the ballpark (since my daughter is currently on crutches) and even suggested the best time to leave.
Everything after that fell right into place and we had a great time. Friendly staff, great room, great restaurant and a CVS across the street.
Definitely a hotel I will go back to. [Less]