great bar/restaurant, very good food, excellent staff, friendly courteous and fast.[Less]
Great staff and nice facility.
Several members of my department were in Knoxville for business and stayed at the Crowne Plaza. The valet was very courteous and helpful with suggestions on places to eat and local directions. The[More] desk staff were warm, friendly and efficient. The double room was comfortable and well appointed with wi-fi, flat screen tv, fridge, work area. Would have preferred a king, but we made our reservations late in the game and they were all booked.
Next morning I had an early breakfast in the restaurant and it was very good, with ample portions. The wait staff were cheerful and attentive. Checkout was smooth and efficient and the valet again offered directions to get us to the highway.
Would definitely stay again.[Less]
Love the Crowne Plaza
I really like this hotel. I appreciate the fact that they allow pets, especially at such a nice place. I felt safe here, the beds and pillows are great and I slept well, which is unusual for me when[More] travelling. I am not much bothered by traffic noise, but I would recommend asking for an even numbered room (north side) if you are, as Summit is pretty busy. The room was clean and comfortable, I loved the shower and the breakfast buffet is really good. I stayed at the hotel for work, but can see that it is convenient to lots of activities within walking distance. This is the place to stay in Knoxville.[Less]
Comfortable quiet clean and convenient
What a great hotel! The location is great and the whole place is clean inside and out. The rooms are comfortable and quiet and not uncomfortably small. The breakfast was high quality and there was a[More] nice variety of food.[Less]
Seasoned Business Traveler
By Chris - Seasoned Traveler
Overall I will recommend because they only have one thing to make better. The breakfast on my one visit was poor. All other areas were adequate to excellent.[Less]
Good overnight stay
We only stayed one night so my experience is limited. This hotel is very modern and comfortable. It is right next to the interstate so there is some noise if your room faces the interstate. The hotel[More] offers earplugs if you need them (I didn't). I was greeted as being an IHG Gold member but did not receive anything other than a "thank you", which was fine. Not a deal breaker at all. The beds were comfortable and room was very nice. Breakfast was ok but the staff was understaffed and could not keep up.
If I ever have to travel for business I will consider Staybridge Suites.[Less]
best bed and pillows ever
excellent stay. check in person was extremely helpful and signed me up for your points card.[Less]
Room 202 is awesome. Has two separate bedrooms with a TV in each plus a TV in the sitting area[Less]
Exceeded expectations in every way
The staff at this hotel goes above and beyond every chance given. I interacted with Amy, Savannah, Janey and Andrea, and they all made sure I'd had an enjoyable stay. Upon checkout, the clerk asked[More] me what they could have done better--WOW! This is the way service is supposed to be.[Less]